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NH Gran Hotel de Zaragoza

4.0 of 5 Joaquin Costa, 5, 50001 Zaragoza, Spain (Formerly NH Gran Hotel)
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Certificate of Excellence 2014
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NH Gran Hotel de Zaragoza
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NH Gran Hotel de Zaragoza
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334 reviews from our community

Traveler rating
    117
    149
    47
    19
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (334)
  • Mar-May only
    (62)
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    (102)
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Helsinki
Top Contributor
113 reviews 113 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is located in the center (very much center) of the city. Everything is few steps away. Located in a nice shopping area (many boutiques and department stores) and near many restaurants. Hotel is a classic place renovated and even if rroms are not very big the whole experience was great.

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, firstly I would like to thank the time taken to transmit their experience in the NH Gran Hotel de Zaragoza. I will share with all employees of the hotel experience at the hotel, surely fill you with satisfaction. In waiting to greet the next time you visit, Yours Truly José Ramón Ortín Reception Manager More 

Papendrecht, The Netherlands
Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a nice and beautifull hotel. BUT you can hear everything from the rooms above. Wooden floors are to loid when people walking around... (specialy at 2 am!!) But the rest is nice. Beautifull rooms, easy parking by the valet driver! Judt park at the door and he take cate of it. Spent 141euro per night. Room 309. Just... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, thank you for your confidence in our hotel. We are glad that your stay was very good. Anyway, I apologize for the noise you heard in the street. It is not a noisy street but would coincide with any party outside the hotel. For the next occasion, I was contacted me this way will give a high room... More 

España
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 20, 2015

This hotel is everytime improving their quality. The renovation has been great, beds are super comfortable and the selection of pillows, available without prior asking, is one of the best features for me. As usual, the reception is kind and helpful. Of course the location of the hotel is the best in town. Deeply recommended.

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, I would like to thank you for writing a review on Tripadvisor. It is satisfying to see that your stay has been wonderful. In waiting to greet you personally the next time I come to Zaragoza Yours truly Jose Ramón Ortín Reception Manager More 

Madrid
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 13, 2014

I stayed one night for business a few weeks ago and rooms had recently been refurbished to a very high standard. I learnt from the very friendly staff at front desk that the entire property was getting upgraded. Breakfast was impressive -which is an NH Hotels standard, but I was pleasantly surprised with the breakfast room. Make sure you don't... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, I appreciate your comment on Tripadvisor. We are glad that your stay was excellent Awaiting to welcoming you next time Regards Jose Ramón Ortín Reception Manager More 

Barcelona, Spain
Top Contributor
103 reviews 103 reviews
50 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 26, 2014

This hotel is located in the best area of Zaragoza. Very quiet street and just 2 min walk from the main avenue. My room is a newly refurnished one(room 401), good size, great wooden floors (I hate carpet), bathroom is big ! There is a coffee machine, a kettle and a complimentary water bottle. Very confortable beds and lots of... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review
Google Translation

Estimado cliente, gracias por habernos enviado su opinión sobre su estancia. Me alegra saber que la reforma de las habitaciones... More 

Toulouse France
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 1, 2014

A fairly impressive building in this attractive city. Managed to park our car on the road nearby f.o.c. Check-in took a while as there was a wedding in full swing near the lobby. Happily, we were on the 5th floor and so didn't hear the revelers again. We had 2 rooms. Both clean and functional but nothing special. It was... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, first thank the time spent to write your experience in the NH Gran Hotel Zaragoza. Concerning the breakfast buffet, it is true that starts at 08.00 on weekends, but for early bird customers have a small breakfast from 0500. As for the rooms, we are in the process of reform and décor will be completely different in a... More 

Benahavis, Spain
Top Contributor
77 reviews 77 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 1, 2014

The NH Grand in Zaragoza is a fine choice, with comfortable rooms and good service. Travelers should note, however, that the hotel does not have its own parking facilities. Public parking is available nearby but this is hardly suited for large cars; and as it tends to be rather crowded, it is better to go all the way down to... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear client, is a pleasure for all the team at NH Gran Hotel, Zaragoza know that we have fallen short of their expectations and enjoyed our services. Thanks for recommending and see you soon! José Ramón Ortín Reception Manager More 

Arizona
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014

My wife and I had a great time in Zaragoza and the NH Gran added to our experience. It was a short walk to restaurants and local sites. The staff at the desk was always helpful and the valet gave us directions and helped with the map. The breakfast was enjoyable each morning and the bar was a pleasant place... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review
Google Translation

Estimado Rodney, Para todo el equipo del hotel es un orgullo que nuestros clientes hagan muestra de su bienestar con... More 

Maastricht
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 24, 2014

How international can you be? During my stay, there were hardly any personnel who spoke English. In the bar and restaurant the menu was NOT even in English, the waiters did not speak English at all. There were evenings that I really did not know what I was eating, nobody could explain Even behind the help desk there were not... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

First of all thank you for the time you spent to write your comments on Tripadvisor. We have taken note that the menu was not in English, or that hadn´t staff room to speak this language. Greatly regret not having lived up to your expectations on this occasion, be assured that we will do everything in our power to prevent... More 

Frederiksberg, Denmark
Top Contributor
370 reviews 370 reviews
130 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed May 11, 2014

The hotel is located in a nice area just outside the old part of town, nice bars and restaurants in the neighborhood, valet parking done by the hotel. Nice rooms but not that large. Wifi works on and off.

Was this review helpful? Yes
Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. We are delighted to know that your stay was great. I look forward to welcoming you at our hotel, the next time you visit Zaragoza Regards José Ramón Ortín Reception Manager More 

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Additional Information about NH Gran Hotel de Zaragoza

Address: Joaquin Costa, 5, 50001 Zaragoza, Spain (Formerly NH Gran Hotel)
Phone Number:
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo , Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Gran Hotel de Zaragoza 4*
Number of rooms: 133
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Also Known As:
Nh Hotels Zaragoza
Nh Gran Zaragoza
Hotel Style:
#2 Green Hotel in Zaragoza
#4 Business Hotel in Zaragoza
#6 Luxury Hotel in Zaragoza
#8 Family Hotel in Zaragoza
#13 Romantic Hotel in Zaragoza

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