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All 82 Zaragoza hotels

NH Gran Hotel de Zaragoza

4.0 of 5 Hotel   |   Joaquin Costa, 5, 50001 Zaragoza, Spain (Formerly NH Gran Hotel) (Casco Antiguo)
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Ranked #13 of 82 Hotels in Zaragoza
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Philippe0001 Benahavis, Spain
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236 reviews from our community

Traveler rating
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    39
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    1
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41
90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Benahavis, Spain
Top Contributor
72 reviews 72 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The NH Grand in Zaragoza is a fine choice, with comfortable rooms and good service. Travelers should note, however, that the hotel does not have its own parking facilities. Public parking is available nearby but this is hardly suited for large cars; and as it tends to be rather crowded, it is better to go all the way down to... More

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear client, is a pleasure for all the team at NH Gran Hotel, Zaragoza know that we have fallen short of their expectations and enjoyed our services. Thanks for recommending and see you soon! José Ramón Ortín Reception Manager More

Arizona
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2014

My wife and I had a great time in Zaragoza and the NH Gran added to our experience. It was a short walk to restaurants and local sites. The staff at the desk was always helpful and the valet gave us directions and helped with the map. The breakfast was enjoyable each morning and the bar was a pleasant place... More

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review
Google Translation

Estimado Rodney, Para todo el equipo del hotel es un orgullo que nuestros clientes hagan muestra de su bienestar con... More

Maastricht
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 24, 2014

How international can you be? During my stay, there were hardly any personnel who spoke English. In the bar and restaurant the menu was NOT even in English, the waiters did not speak English at all. There were evenings that I really did not know what I was eating, nobody could explain Even behind the help desk there were not... More

Review collected in partnership with this hotel

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

First of all thank you for the time you spent to write your comments on Tripadvisor. We have taken note that the menu was not in English, or that hadn´t staff room to speak this language. Greatly regret not having lived up to your expectations on this occasion, be assured that we will do everything in our power to prevent... More

Frederiksberg, Denmark
Top Contributor
255 reviews 255 reviews
103 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed May 11, 2014

The hotel is located in a nice area just outside the old part of town, nice bars and restaurants in the neighborhood, valet parking done by the hotel. Nice rooms but not that large. Wifi works on and off.

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. We are delighted to know that your stay was great. I look forward to welcoming you at our hotel, the next time you visit Zaragoza Regards José Ramón Ortín Reception Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

Superior hotel with professionally trained personnel. Location slightly outside the city centre. Nearby bus transport to Renfe station is available. Unpretentious bar across the road and some good local restaurants like La Reserva close by.

Review collected in partnership with NH Hotels

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. It is a recognition, knowing that our customers have had a good stay at our hotel. Every day we try to surprise our guests. Hoping to welcoming you on a next view Zaragoza, José Ramón Ortín Reception Manager More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2014

Centrally located; nice stroll away from major sights, central city, and shopping. Delightful breakfast in a grand room, attentive staff. However, rooms and halls showing signs of wear; in need of renovation. Fairly noisy from traffic. Great value.

Was this review helpful? Yes
Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, I would like to first thank you for your comment on Tripadvisor. I'm glad you enjoyed your stay, and especially the central situation of the hotel, the breakfast buffet and professional care staff. I would like to greet you on a next visit to Zaragoza. Regards Jose Ramón Ortín Reception Manager More

Pamplona
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 4, 2014

The days of glory for this hotel that was once the jewel of downtown Zaragoza have long passed. The only remainders of its heyday are the decadent wedding banquets that are held by the posh sons and daughters of well-to-do families. Once you've checked-in you realize that you could have chosen a more modern and comfortable place to spend a... More

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Miami
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 8, 2013

This hotel is rated as a 4 star hotel and it is really more like a two star hotel. It's a grand old hotel that's lost it's glory and needs renovation. Room I was in was clean and average - but not 4 stars. Unless the room rates are low enough to compensate I would recommend another hotel of higher... More

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Inverness
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 18, 2013

We agree with comments about this grand old hotel being brought up to date .We booked through Expedia and it was exceptional value . Location ideal for the Old town .. staff very helpful ..with one very obvious exception .On arrival 1400 we were told room not ready and to "come back in half an hour" perhaps "would you like... More

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Mantua, Italy
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2013

This classic, elegant, with luxurious interiors in common. Looks like an old hotelm renovated with modern comforts. Excellent reception at the reception desk, advice for their stay, and help for the car and the car park (very difficult to find a free spot on the street in the center). Perfect room with wifi, large and modern bathroom. Continental breakfast in... More

Was this review helpful? Yes 1
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Additional Information about NH Gran Hotel de Zaragoza

Address: Joaquin Costa, 5, 50001 Zaragoza, Spain (Formerly NH Gran Hotel)
Phone Number:
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo , Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Gran Hotel de Zaragoza 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Nh Hotels Zaragoza
Nh Gran Zaragoza

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