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NH Gran Hotel de Zaragoza

4.0 of 5 Joaquin Costa, 5, 50001 Zaragoza, Spain (Formerly NH Gran Hotel)
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Certificate of Excellence 2014
NH Gran Hotel de Zaragoza
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NH Gran Hotel de Zaragoza
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282 reviews from our community

Traveler rating
    90
    126
    46
    18
    2
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55
100
7
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madrid
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed one night for business a few weeks ago and rooms had recently been refurbished to a very high standard. I learnt from the very friendly staff at front desk that the entire property was getting upgraded. Breakfast was impressive -which is an NH Hotels standard, but I was pleasantly surprised with the breakfast room. Make sure you don't... More 

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Barcelona, Spain
Top Contributor
97 reviews 97 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located in the best area of Zaragoza. Very quiet street and just 2 min walk from the main avenue. My room is a newly refurnished one(room 401), good size, great wooden floors (I hate carpet), bathroom is big ! There is a coffee machine, a kettle and a complimentary water bottle. Very confortable beds and lots of... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review
Google Translation

Estimado cliente, gracias por habernos enviado su opinión sobre su estancia. Me alegra saber que la reforma de las habitaciones... More 

Toulouse France
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 1, 2014

A fairly impressive building in this attractive city. Managed to park our car on the road nearby f.o.c. Check-in took a while as there was a wedding in full swing near the lobby. Happily, we were on the 5th floor and so didn't hear the revelers again. We had 2 rooms. Both clean and functional but nothing special. It was... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, first thank the time spent to write your experience in the NH Gran Hotel Zaragoza. Concerning the breakfast buffet, it is true that starts at 08.00 on weekends, but for early bird customers have a small breakfast from 0500. As for the rooms, we are in the process of reform and décor will be completely different in a... More 

Benahavis, Spain
Top Contributor
76 reviews 76 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 1, 2014

The NH Grand in Zaragoza is a fine choice, with comfortable rooms and good service. Travelers should note, however, that the hotel does not have its own parking facilities. Public parking is available nearby but this is hardly suited for large cars; and as it tends to be rather crowded, it is better to go all the way down to... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear client, is a pleasure for all the team at NH Gran Hotel, Zaragoza know that we have fallen short of their expectations and enjoyed our services. Thanks for recommending and see you soon! José Ramón Ortín Reception Manager More 

Arizona
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2014

My wife and I had a great time in Zaragoza and the NH Gran added to our experience. It was a short walk to restaurants and local sites. The staff at the desk was always helpful and the valet gave us directions and helped with the map. The breakfast was enjoyable each morning and the bar was a pleasant place... More 

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review
Google Translation

Estimado Rodney, Para todo el equipo del hotel es un orgullo que nuestros clientes hagan muestra de su bienestar con... More 

Maastricht
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 24, 2014

How international can you be? During my stay, there were hardly any personnel who spoke English. In the bar and restaurant the menu was NOT even in English, the waiters did not speak English at all. There were evenings that I really did not know what I was eating, nobody could explain Even behind the help desk there were not... More 

Review collected in partnership with this hotel

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

First of all thank you for the time you spent to write your comments on Tripadvisor. We have taken note that the menu was not in English, or that hadn´t staff room to speak this language. Greatly regret not having lived up to your expectations on this occasion, be assured that we will do everything in our power to prevent... More 

Frederiksberg, Denmark
Top Contributor
305 reviews 305 reviews
116 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed May 11, 2014

The hotel is located in a nice area just outside the old part of town, nice bars and restaurants in the neighborhood, valet parking done by the hotel. Nice rooms but not that large. Wifi works on and off.

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. We are delighted to know that your stay was great. I look forward to welcoming you at our hotel, the next time you visit Zaragoza Regards José Ramón Ortín Reception Manager More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

Superior hotel with professionally trained personnel. Location slightly outside the city centre. Nearby bus transport to Renfe station is available. Unpretentious bar across the road and some good local restaurants like La Reserva close by.

Review collected in partnership with NH Hotels

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Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. It is a recognition, knowing that our customers have had a good stay at our hotel. Every day we try to surprise our guests. Hoping to welcoming you on a next view Zaragoza, José Ramón Ortín Reception Manager More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2014

Centrally located; nice stroll away from major sights, central city, and shopping. Delightful breakfast in a grand room, attentive staff. However, rooms and halls showing signs of wear; in need of renovation. Fairly noisy from traffic. Great value.

Was this review helpful? Yes
Patricia V, Director de Recepción at NH Gran Hotel de Zaragoza, responded to this review

Dear Customer, I would like to first thank you for your comment on Tripadvisor. I'm glad you enjoyed your stay, and especially the central situation of the hotel, the breakfast buffet and professional care staff. I would like to greet you on a next visit to Zaragoza. Regards Jose Ramón Ortín Reception Manager More 

Pamplona
Top Contributor
54 reviews 54 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 4, 2014

The days of glory for this hotel that was once the jewel of downtown Zaragoza have long passed. The only remainders of its heyday are the decadent wedding banquets that are held by the posh sons and daughters of well-to-do families. Once you've checked-in you realize that you could have chosen a more modern and comfortable place to spend a... More 

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Additional Information about NH Gran Hotel de Zaragoza

Address: Joaquin Costa, 5, 50001 Zaragoza, Spain (Formerly NH Gran Hotel)
Phone Number:
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo , Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Gran Hotel de Zaragoza 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Nh Hotels Zaragoza
Nh Gran Zaragoza
Hotel Style:
#7 Business Hotel in Zaragoza
#9 Luxury Hotel in Zaragoza
#9 Family Hotel in Zaragoza

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