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All 83 Zaragoza hotels

NH Gran Hotel

4.0 of 5 Hotel   |   Joaquin Costa, 5, 50001 Zaragoza, Spain
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NH Gran Hotel
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77%
Ranked #12 of 83 hotels in Zaragoza
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 11, 2014
Chokk Frederiksberg, Denmark
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207 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Maastricht
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

How international can you be? During my stay, there were hardly any personnel who spoke English. In the bar and restaurant the menu was NOT even in English, the waiters did not speak English at all. There were evenings that I really did not know what I was eating, nobody could explain Even behind the help desk there were not... More

Review collected in partnership with this hotel

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

First of all thank you for the time you spent to write your comments on Tripadvisor. We have taken note that the menu was not in English, or that hadn´t staff room to speak this language. Greatly regret not having lived up to your expectations on this occasion, be assured that we will do everything in our power to prevent... More

Frederiksberg, Denmark
Top Contributor
222 reviews 222 reviews
91 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 11, 2014

The hotel is located in a nice area just outside the old part of town, nice bars and restaurants in the neighborhood, valet parking done by the hotel. Nice rooms but not that large. Wifi works on and off.

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. We are delighted to know that your stay was great. I look forward to welcoming you at our hotel, the next time you visit Zaragoza Regards José Ramón Ortín Reception Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

Superior hotel with professionally trained personnel. Location slightly outside the city centre. Nearby bus transport to Renfe station is available. Unpretentious bar across the road and some good local restaurants like La Reserva close by.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. It is a recognition, knowing that our customers have had a good stay at our hotel. Every day we try to surprise our guests. Hoping to welcoming you on a next view Zaragoza, José Ramón Ortín Reception Manager More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2014

Centrally located; nice stroll away from major sights, central city, and shopping. Delightful breakfast in a grand room, attentive staff. However, rooms and halls showing signs of wear; in need of renovation. Fairly noisy from traffic. Great value.

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

Dear Customer, I would like to first thank you for your comment on Tripadvisor. I'm glad you enjoyed your stay, and especially the central situation of the hotel, the breakfast buffet and professional care staff. I would like to greet you on a next visit to Zaragoza. Regards Jose Ramón Ortín Reception Manager More

Pamplona
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 4, 2014

The days of glory for this hotel that was once the jewel of downtown Zaragoza have long passed. The only remainders of its heyday are the decadent wedding banquets that are held by the posh sons and daughters of well-to-do families. Once you've checked-in you realize that you could have chosen a more modern and comfortable place to spend a... More

Was this review helpful? Yes 2
Miami
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 8, 2013

This hotel is rated as a 4 star hotel and it is really more like a two star hotel. It's a grand old hotel that's lost it's glory and needs renovation. Room I was in was clean and average - but not 4 stars. Unless the room rates are low enough to compensate I would recommend another hotel of higher... More

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Inverness
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 18, 2013

We agree with comments about this grand old hotel being brought up to date .We booked through Expedia and it was exceptional value . Location ideal for the Old town .. staff very helpful ..with one very obvious exception .On arrival 1400 we were told room not ready and to "come back in half an hour" perhaps "would you like... More

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Mantua, Italy
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2013

This classic, elegant, with luxurious interiors in common. Looks like an old hotelm renovated with modern comforts. Excellent reception at the reception desk, advice for their stay, and help for the car and the car park (very difficult to find a free spot on the street in the center). Perfect room with wifi, large and modern bathroom. Continental breakfast in... More

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
82 reviews 82 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 2, 2013

This place is old but traditional with a new interior. You get the old styling with the convenience of the new interior. The breakfast selection is excellent, but a bit short on hot breakfast foods. Staff are very helpful, from parking the car, to helping with luggage, and providing directions. However, Even though wifi is free for hotel guests, they... More

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Springfield, Missouri
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 13, 2013

My trip to the Gran Hotel was 50 years in the making. My mother and father lived in Zaragoza for three years in the early sixties and occasionally would have drinks in the lounge. My mom still had a book of matches from here. I was impressed the hotel still had the glamour of a high end hotel of that... More

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Additional Information about NH Gran Hotel

Address: Joaquin Costa, 5, 50001 Zaragoza, Spain
Phone Number:
Location: Spain > Aragon > Province of Zaragoza > Zaragoza
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Gran Hotel 4*
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Also Known As:
Nh Hotels Zaragoza
Nh Gran Zaragoza

63 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#4 Business Hotel in Zaragoza #9 Luxury Hotel in Zaragoza #11 Family Hotel in Zaragoza
Hotel Class
Number of rooms
134

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