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All 83 Zaragoza hotels

NH Gran Hotel

4.0 of 5 Hotel   |   Joaquin Costa, 5, 50001 Zaragoza, Spain (Casco Antiguo)
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78%
Ranked #12 of 83 hotels in Zaragoza
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Rodney R Arizona
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222 people have reviewed this hotel

Traveler rating
    70
    102
    35
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    1
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40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I had a great time in Zaragoza and the NH Gran added to our experience. It was a short walk to restaurants and local sites. The staff at the desk was always helpful and the valet gave us directions and helped with the map. The breakfast was enjoyable each morning and the bar was a pleasant place... More

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review
Google Translation

Estimado Rodney, Para todo el equipo del hotel es un orgullo que nuestros clientes hagan muestra de su bienestar con... More

Maastricht
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 24, 2014

How international can you be? During my stay, there were hardly any personnel who spoke English. In the bar and restaurant the menu was NOT even in English, the waiters did not speak English at all. There were evenings that I really did not know what I was eating, nobody could explain Even behind the help desk there were not... More

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

First of all thank you for the time you spent to write your comments on Tripadvisor. We have taken note that the menu was not in English, or that hadn´t staff room to speak this language. Greatly regret not having lived up to your expectations on this occasion, be assured that we will do everything in our power to prevent... More

Frederiksberg, Denmark
Top Contributor
254 reviews 254 reviews
103 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed May 11, 2014

The hotel is located in a nice area just outside the old part of town, nice bars and restaurants in the neighborhood, valet parking done by the hotel. Nice rooms but not that large. Wifi works on and off.

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. We are delighted to know that your stay was great. I look forward to welcoming you at our hotel, the next time you visit Zaragoza Regards José Ramón Ortín Reception Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

Superior hotel with professionally trained personnel. Location slightly outside the city centre. Nearby bus transport to Renfe station is available. Unpretentious bar across the road and some good local restaurants like La Reserva close by.

Review collected in partnership with NH Hotels

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

Dear Customer, first thank you for your comment on Tripadvisor. It is a recognition, knowing that our customers have had a good stay at our hotel. Every day we try to surprise our guests. Hoping to welcoming you on a next view Zaragoza, José Ramón Ortín Reception Manager More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2014

Centrally located; nice stroll away from major sights, central city, and shopping. Delightful breakfast in a grand room, attentive staff. However, rooms and halls showing signs of wear; in need of renovation. Fairly noisy from traffic. Great value.

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Patricia V, Director de Recepción at NH Gran Hotel, responded to this review

Dear Customer, I would like to first thank you for your comment on Tripadvisor. I'm glad you enjoyed your stay, and especially the central situation of the hotel, the breakfast buffet and professional care staff. I would like to greet you on a next visit to Zaragoza. Regards Jose Ramón Ortín Reception Manager More

Pamplona
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 4, 2014

The days of glory for this hotel that was once the jewel of downtown Zaragoza have long passed. The only remainders of its heyday are the decadent wedding banquets that are held by the posh sons and daughters of well-to-do families. Once you've checked-in you realize that you could have chosen a more modern and comfortable place to spend a... More

Was this review helpful? Yes 2
Miami
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 8, 2013

This hotel is rated as a 4 star hotel and it is really more like a two star hotel. It's a grand old hotel that's lost it's glory and needs renovation. Room I was in was clean and average - but not 4 stars. Unless the room rates are low enough to compensate I would recommend another hotel of higher... More

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Inverness
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 18, 2013

We agree with comments about this grand old hotel being brought up to date .We booked through Expedia and it was exceptional value . Location ideal for the Old town .. staff very helpful ..with one very obvious exception .On arrival 1400 we were told room not ready and to "come back in half an hour" perhaps "would you like... More

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Mantua, Italy
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2013

This classic, elegant, with luxurious interiors in common. Looks like an old hotelm renovated with modern comforts. Excellent reception at the reception desk, advice for their stay, and help for the car and the car park (very difficult to find a free spot on the street in the center). Perfect room with wifi, large and modern bathroom. Continental breakfast in... More

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Sydney, Australia
Top Contributor
83 reviews 83 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 2, 2013

This place is old but traditional with a new interior. You get the old styling with the convenience of the new interior. The breakfast selection is excellent, but a bit short on hot breakfast foods. Staff are very helpful, from parking the car, to helping with luggage, and providing directions. However, Even though wifi is free for hotel guests, they... More

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Additional Information about NH Gran Hotel

Address: Joaquin Costa, 5, 50001 Zaragoza, Spain
Phone Number:
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo , Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Gran Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Agoda, Travelocity, Orbitz, Priceline, Hotels.com, Tingo, BookingOdigeoWL, Otel and Venere so you can book your NH Gran Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Hotels Zaragoza
Nh Gran Zaragoza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#5 Business Hotel in Zaragoza #9 Luxury Hotel in Zaragoza #10 Family Hotel in Zaragoza #16 Romantic Hotel in Zaragoza
Hotel Class
Official Description (provided by the hotel)
Welcome to the NH Gran Hotel, a four-star establishment in the heart of Zaragoza (also known as Saragossa), a city known for the legendary appearance of the Virgin Mary back in the first century, as well as for its fabulous historical heritage, monuments, and the Ebro River, one of the largest rivers in Spain. ... more   less 
Number of rooms
133

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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