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NH Collection Gran Hotel de Zaragoza

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Joaquin Costa, 5, 50001 Zaragoza, Spain (Formerly NH Gran Hotel)
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NH Collection Gran Hotel de Zaragoza
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NH Collection Gran Hotel de Zaragoza
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393 reviews from our community

Traveler rating
    146
    174
    49
    20
    4
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77
133
8
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Paris, France
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A very nice hotel in a classical building, excellent service, the junior suites have a good size and all was very clean, would repeat. Parking is offered in two independent partings 5 minutes away from the hotel, but they will park it for you if you wish so is not inconvenient.

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Manila, Philippines
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

After hours of driving...Hotel lobby entrance blocked by a big group of people drinking and smoking. No doorman and receptionist at their post. Hotel lobby was very dingy. No one was available to help with luggage and direct us to parking area. Finally receptionist shows up after seemingly having been socializing with the group of people drinking at the lobby... More 

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Patricia V, Director de Recepción at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear customer, first apologize for the facts that you itemize me in the survey. People who were at the door of the hotel, were a wedding held at the hotel. Thanks to his advice, we have taken a number of decisions to make that will not happen again to any customer in the future. Regarding your comment about the staff,... More 

Barcelona, Spain
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Gran Hotel in Zaragoza is located in the very smart district and not far from the best places to visit. Staff is devoted (special mention for the car groom) and the hotel has kept the charming taste of the old days...only a standard room was available although we were looking for a junior suite but the room was good enough... More 

Review collected in partnership with NH Hotels

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2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Nice check in but room wasn't as advertised, no view & breakfast wasn't included. very nice lounge/bar & very helpful staff. Food was nothing special but restaurants nearby are good. Also good for children

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Oakham, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a three night stay with my son. This hotel is very central, really the location could not be better. Lots of restaurants, cafes, bars and shops in the vicinity and El Corte Ingles literally around the corner. Easy access to the Transvia tram which services the city. As I was travelling with my 19 year old son... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had a 2 night stay at Gran Hotel Zaragoza and it was awesome!! Centrally located, we were able to walk everywhere. And whatever was farther away we took the Tranvia to, which was about a blocks walk. The people were so very friendly. They spoke to us in English as we came in from USA and were surprised when... More 

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Helsinki
Top Contributor
136 reviews 136 reviews
55 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 11, 2015

Hotel is located in the center (very much center) of the city. Everything is few steps away. Located in a nice shopping area (many boutiques and department stores) and near many restaurants. Hotel is a classic place renovated and even if rroms are not very big the whole experience was great.

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Patricia V, Director de Recepción at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Customer, firstly I would like to thank the time taken to transmit their experience in the NH Gran Hotel de Zaragoza. I will share with all employees of the hotel experience at the hotel, surely fill you with satisfaction. In waiting to greet the next time you visit, Yours Truly José Ramón Ortín Reception Manager More 

Papendrecht, The Netherlands
Contributor
20 reviews 20 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 11, 2015

It is a nice and beautifull hotel. BUT you can hear everything from the rooms above. Wooden floors are to loid when people walking around... (specialy at 2 am!!) But the rest is nice. Beautifull rooms, easy parking by the valet driver! Judt park at the door and he take cate of it. Spent 141euro per night. Room 309. Just... More 

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Patricia V, Director de Recepción at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Customer, thank you for your confidence in our hotel. We are glad that your stay was very good. Anyway, I apologize for the noise you heard in the street. It is not a noisy street but would coincide with any party outside the hotel. For the next occasion, I was contacted me this way will give a high room... More 

España
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

This hotel is everytime improving their quality. The renovation has been great, beds are super comfortable and the selection of pillows, available without prior asking, is one of the best features for me. As usual, the reception is kind and helpful. Of course the location of the hotel is the best in town. Deeply recommended.

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Patricia V, Director de Recepción at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Customer, I would like to thank you for writing a review on Tripadvisor. It is satisfying to see that your stay has been wonderful. In waiting to greet you personally the next time I come to Zaragoza Yours truly Jose Ramón Ortín Reception Manager More 

Madrid
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 13, 2014

I stayed one night for business a few weeks ago and rooms had recently been refurbished to a very high standard. I learnt from the very friendly staff at front desk that the entire property was getting upgraded. Breakfast was impressive -which is an NH Hotels standard, but I was pleasantly surprised with the breakfast room. Make sure you don't... More 

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Patricia V, Director de Recepción at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Customer, I appreciate your comment on Tripadvisor. We are glad that your stay was excellent Awaiting to welcoming you next time Regards Jose Ramón Ortín Reception Manager More 

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