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All 83 Zaragoza hotels

Palafox Hotel

5.0 of 5 Hotel   |   Casa Jimenez s/n, 50004 Zaragoza, Spain (Casco Antiguo)
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87%
Ranked #6 of 83 hotels in Zaragoza
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
DWR59 Ardmore, Pennsylvania
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234 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Ardmore, Pennsylvania
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife spent three nights in July 2014. Very luxurious and close to casino (next door), restaurants, and shopping. Breakfast buffet was above average. Front desk staff was quite helpful and anxious to serve. We were quite happy with our stay here!

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Niceville, Florida
Top Contributor
52 reviews 52 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I must say that writing anything negative after you've been treated well by the employees is difficult. But need to share the good and bad. Very friendly and warm reception by the front desk staff. Very good breakfast buffet is offered. The hotel is located nicely so that one can walk to several sightseeing spots. The rooms are quite large... More

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Coalville, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Palafox last week and it was truely excellent. The staff were friendly, helpful and welcoming. Our room was immaculate and just what we needed. There is a great pool on the roof and a gym - we used these everyday. Breakfast was yummy with everything you could think off. We really enjoyed our trip to Zaragoza... More

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Miami, Florida, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is on a good location and has parking. We were able to check in without any inconvenience. We only stayed for one night and did not have the opportunity to experience the service quality. The reason we only give this hotel 3 stars is because our room had a carpet that look and felt in need of heavy... More

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Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you very much for your opinion. We regret the inconveniences caused by the carpet. All the comments of our guests give us the opportunity to improve. We would like to have the pleasure of welcoming you back any time soon and so you can have the opportunity to enjoy the service quality. Kind regards Elena Auría Dpto.... More

Dublin, Ireland
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Palafox is a very good value 5star hotel, in a historical place, with easy access to major atractions of the city. Staff is very helpful, room was very quiet even though we were at the front of the house. The car parking access ramps are very tight and catch the wheels of the car but other than that, excellent garage... More

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Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you very much for your great opinion. We hope you will be back soon. Kind regards Elena Auría Dpto. Operaciones Palafox Hoteles More

London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were initially stuck for finding a hotel in Zaragoza for 4 of us to attend a Spanish christening, with a decent sized swimming pool and reasonable price for our budget. Our Spanish friend had informed us it would be hot. We initially looked and decided to wait a bit, and then we struck lucky with an offer for the... More

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Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you very much for your kind opinion. We regret the inconvenience during your stay. I´d like to inform you that phone in pool area works properly now (I have checked it). Your opinion give us the opportunity to improve. Yours sincerely, Elena Auría Dpto. Operaciones Palafox Hoteles More

Hampshire,England
Top Contributor
62 reviews 62 reviews
43 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed June 14, 2014

Arrive at the grand entrance and you know you have chosen well. Very elegant and comfortable hotel with "old school" decor, a bit like a classic cruise ship. The reception staff are totally helpful, if you have the smallest problem they will fix it. Rooms are spacious, but being a city hotel don't expect stunning views. Bedroom was traditional with... More

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Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear Guest, We are so pleased that you had a wonderful stay with us. We' ll do hope that we will have the pleasure of welcoming you back any time soon. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles More

Granger, Indiana
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

I spent three weeks at this hotel, and this was my second visit. Excellent location, older hotel, but clean and comfortable. Everything is within walking distance, plenty of great restaurants within a few blocks.. Will stay here again.. Safe travels!

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Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you very much for your opinion. Kind regards Elena Auría Dpto Operaciones Palafox Hoteles More

Suffolk, Virginia
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 9, 2014

Daunting to find if you are negotiating Zaragoza's busy one way system by car. Sat Nav puts you on a slope to a car park in front of the hotel but it's not the hotel's! Dont go down there. You're stuck and need someone to rush across to hotel to get you out of an awkward situation! Staff very polite... More

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Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, I regret that you had so much trouble to get to the hotel. Thank you for your opinion, all the suggestions of our guests give us the opportunity to improve. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles More

Miami, Florida
Top Contributor
109 reviews 109 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 6, 2014

The Palafox Hotel is a bit of Old World luxury in Zaragosa, a hotel that offers top quality service in a quiet and understated manner. Rooms are spacious, the linens are very good and the bathrooms well appointed.The staff is so low key and quietly efficient you may never realize just how many benefits the hotel offers. From a good... More

Was this review helpful? Yes 1
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you for your opinion. I would like to inform you that the hotel has a wifi service contract with a limited capacity which is habitually enough, but when the occupancy in the hotel is higher it can give some problems. I regret the inconvenience during your stay about this issue. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles More

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Additional Information about Palafox Hotel

Address: Casa Jimenez s/n, 50004 Zaragoza, Spain
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Palafox Hotel 5*
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Also Known As:
Palafox Hotel Zaragoza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Zaragoza #3 Romantic Hotel in Zaragoza #4 Luxury Hotel in Zaragoza
Hotel Class
Official Description (provided by the hotel)
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others. ... more   less 
Number of rooms
179

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