We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palafox Hotel

#14 of 82 Hotels in Zaragoza
Certificate of Excellence
Casa Jimenez s/n, 50004 Zaragoza, Spain
Hotel amenities
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Palafox Hotel
View Map
Add Photo Write a Review

350 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    160
    131
    41
    11
    7
See reviews for
69
144
13
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (350)
  • Mar-May only
    (75)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (55)
All months
Edinburgh, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location of this hotel was fine, but the hotel was a little bit disappointing, it would benefit from being updated from just okay to great for a 5 star rating. The hotel had all the amenities you would expect but was a little bit tired looking. I think the priced we paid (cheap) for 5 stars reflected this.

Was this review helpful? Yes
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in the Palafox for two nights in July 2015 with our children. The rooms were OK, but a bit tired / old fashioned. Front desk staff were helpful and recommended various places for us to eat in the evening. Breakfast - choice of food was good, but was served in a basement room with no windows, so a... More 

Was this review helpful? Yes
Newcastle upon Tyne
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I was looking for a hotel that had old fashioned charm where I could unwind and let the stress of work drift away. I made a mistake in booking the Palafox, it is a completely modern hotel in an ugly concrete block. The hotel is more orientated towards the business traveller and within that context, it is a very good... More 

Was this review helpful? Yes
Surfers Paradise, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 27, 2015

Comfortable rooms, good customer service plus Swimming pool and Gym, for the price....Not bad !! Heat outside was unbearable but the hotel has AC everywhere and comfortable areas where to sit and have a refreshment if you don't want to be in your room. Staff very friendly and helpful

Was this review helpful? Yes
Guildford, United Kingdom
Level Contributor
262 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
2 of 5 stars Reviewed June 30, 2015

Stayed here mid week and arrived a little late so hurried to the restaurant for dinner. We were one of only two tables (soon we were only one of one) this was at 9.30pm in Spain !! The fox choice was rather odd seeming to consist of a small number of set menus. When the food arrived it was ok... More 

Was this review helpful? Yes 2
Tossa de Mar
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed June 22, 2015

Hotel Palafox is a large impressive well proportioned building. The rooms are very comfortable spacious and well appointed. The whole establishment clearly built as a five star hotel. However the Palafox is proof positive that in Spain star ratings are not an indication as to the standard of service you should expect to receive. In our case, having found, and... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 13, 2015

beautufully furnished, stylish hotel. Very spacious an comfortable bathroom, big room with comfortable bed. Staying there you feel like you moved back in time. Very nice and helpful staff, nice breakfast and good wi-fi connection. perfect choice.

Was this review helpful? Yes
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you very much for your comments. Regards, Elena Auría Dpto Operaciones Palafox Hoteles More 

Atlanta, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

My son and granddaughter visited Zaragoza with me recently for 2 days, and we stayed at the cool and comfortable Palafox. It had been recommended by a local resident. We invited our friend to dinner there, and we all had a wonderful time. I commented at the time, that if that same hotel were set down in the heart of... More 

Was this review helpful? Yes
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you very much for your great comments. We hope you will be back in the future. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles More 

New Zealand (sometimes)
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015

A slightly older hotel with plenty of character and a bit or grandeur from the stained glass windows in the stairs and the art works about the place. All the staff were friendly, helpful, and spoke good English. Bar food and breakfast were both tasty. Although the roof-top pool isn't the largest, or the most glamorous, it's a welcome relief... More 

Was this review helpful? Yes
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you very much for your opinion. Kind regards Elena Auría Dpto Operaciones Palafox Hoteles More 

Detroit, Michigan
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 26, 2015

Hotel can be tricky to find and the parking entrance and exit access has several tight turns even for a compact vehicle. Room was comfortable and quiet. Laundry service was efficient and clothes came back pressed and on hangers. Bathroom was large but the room was steamy after a shower due to the low ventilation. Resturants and other attractions are... More 

Was this review helpful? Yes
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, thank you for your opinion. I would like to inform you can use our valet parking if you prefer in the next occasion. Swimming pool season in Zaragoza: 1st June to 30th September. This year swimming pool is opened from 30th May (2 days before), because it´s an outdoor one. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles More 

Questions? Get answers from hotel staff and past guests. Ask a question

592 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (35)
Viewed
Bathroom (12)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Other (31)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (481)
Viewed
Amenities (84)
Viewed
Double Room (50)
Viewed
Junior Suite (60)
Viewed
Pignatelli Suite (103)
Viewed
Restaurants and Bars (88)
Viewed
The Hotel (50)
Viewed
Twin Room (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Zaragoza hotels
Romareda
Hotel Reina Petronila
Hotel Reina Petronila
#4 of 82 in Zaragoza
4.5 of 5 stars 254 reviews
Casco Antiguo
Alfonso Hotel
Alfonso Hotel
#10 of 82 in Zaragoza
4.5 of 5 stars 364 reviews
Casco Antiguo
NH Collection Gran Hotel de Zaragoza
Show Prices
Show Prices
Show Prices
Catalonia El Pilar
#1 of 82 in Zaragoza
4.5 of 5 stars 600 reviews
Hotel Hiberus
#8 of 82 in Zaragoza
4.0 of 5 stars 259 reviews
San Pablo
Melia Zaragoza
Melia Zaragoza
#11 of 82 in Zaragoza
4.0 of 5 stars 590 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay