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Melia Zaragoza

#12 of 82 Hotels in Zaragoza
Certificate of Excellence
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Avenida Cesar Augusto 13, 50004 Zaragoza, Spain
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Melia Zaragoza
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534 reviews from our community

Traveler rating
    200
    231
    71
    21
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Selby
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great nights stay at the Melia Zaragoza and despite my initial concerns that we might not be able to find the hotel and car park, my worries were unfounded. Our UK sat nav brought us straight to the hotel and having confirmed the location of the underground car park (17.80 Euros for one night) with the helpful... More 

Was this review helpful? Yes
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Westie5611, Thank you very much for the time you took in writing your impressions about our hotel on Tripadvisor after your recent visit. We hugely appreciate your kind and sincere words because for us your feedback is very important. Do not doubt that we take very seriously all the comments and suggestions we receive from our guests and we... More 

North Carolina
Top Contributor
168 reviews 168 reviews
122 hotel reviews
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stopped off in Zaragoza on our way back to Barcelona. We chose Melia, based upon recommendations from others on this site. It is quite hectic getting into the city to get to the hotel. We arrived in the late afternoon to extremely heavy traffic, including buses that stopped frequently and stopped traffic. We found the hotel with our GPS... More 

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María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear karoleigh, We highlight appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

potentially good value, assuming a deal is available. But some rooms and corridor carpets are a bit tired. Helpful staff. Quite a large hotel, not exactly the cosy type, but certainly worth considering if the price is right

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María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear RRuk2011, It has been very kind of you, that you took the time to let us know about your experience. We take into account your suggestions in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in which we have to focus our effort... More 

Santander, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We do not expected this very good quality-price offer. We spend two days in zaragoza in another allready known hotel and in this one. We had believe again in Melia hotels. We had passed Meliá experiences before, since we were child, and later, for example in the "Meliá Inglés", that was operated by of Meliá years ago, it was better... More 

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María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Grupo Ojancano L, Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit. We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We hope you visit us again and of... More 

london
Top Contributor
54 reviews 54 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 22, 2015

Chose this hotel for our 1st visit to Zaragoza , very easy to find - close to the last stop on the airport bus. Although we'd asked for a low floor , we were given a room on the 7th floor , but we were very pleased with the size of the room. Lovely big bathroom , and the biggest... More 

Was this review helpful? Yes 1
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Kevwest, Thank you very much for the time you took in writing your impressions about Meliá Zaragoza on TripAdvisor after your recent visit. We believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We... More 

Hoeilaart
Top Contributor
172 reviews 172 reviews
36 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed April 11, 2015

In november 2014 I have placed quite a positive review about this hotel, which of course was my genuine opinion based on a couple of stays in 2014. Because of the good experiences we went again to this hotel in the Holy Week. This is a special event in all of Spain and worthwhile to experience. Unfortunately I must say... More 

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María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Mr. Janbnl, First of all Thank you for having taken some of your valuable time to send us your feedback about some points of our Hotel and our staff. Our apologies for the events that occurred during your last stay at our Hotel. We do our best to exceed our guest expectations and we are really sad to know... More 

Sax, Spain
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 10, 2015

I am President of the Jaguar Enthusiasts Club in Spain. We had just attended a big Jaguar event in Siguenza. We needed a couple of days to "chill" afterwards and went to Zaragoza and booked in the Melia for two nights. We chose a Junior Suite (fabulous deal) and a fabulous room, one of the nicest rooms we have ever... More 

Was this review helpful? Yes 1
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Paul S, Thank you for reporting us your experience after your last stay at Melia! It is a real honor to know that you enjoyed it. We hugely appreciate your kind and sincere words because for us your feedback is very important. We are constantly working on providing our very best services for our guests, and we are glad... More 

São Paulo, SP
Top Contributor
59 reviews 59 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 3, 2015

The hotel is just OK. The room is confortable, large, clean. The bathroom is OK. The breakfast is very good. The staff is nice. There is apublic paying parking under the hotel, with access to the hotel lobby. In the neyborhood there are restaurants and the atractions of the city are almost all in a walking distance.

Was this review helpful? Yes
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear CR1946, On behalf of the entire team of Melia Zaragoza we would like to thank you for the time you took to share your positive opinion about your experience in Melia on TripAdvisor. It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted... More 

Teramo, Italy
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2015

We've visited Zaragoza for 3 days and chose to book a suite at Melia. Greatest thing is that hotel is only 5 minutes from Calle Coso, which circles the old city centre. The hotel staff was very friendly and obliging. All in all this hotel has everything you need: nice gym, lovely spacious rooms, clean bathroom and good cafe!

Was this review helpful? Yes 1
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Aristide B, Thank you for reporting us your experience after your last stay at Melia Zaragoza! It is a real honor to know that you enjoyed it. We very much appreciate your kind feedback and your lovely words used to describe our Hotel Melia Zaragoza. We believe it is only through listening carefully to the comments and suggestions of... More 

San Juan
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed in this hotel because of the excellent rate we obtained for the Grand Suite. We noticed that the great rate was due to the fact that many of the hotel facilities were closed for the XMAS Holidays. Nevertheless check in and hotel housekeeping was up to standards. Because of the excellent hotel location, you could find good restaurants... More 

Was this review helpful? Yes 1
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear HLGA, What a big pleasure to read your nice comment referring your last stay with us. Thank you so much for it and for sharing it with another Tripadvisor’s users. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. The entire staff is looking forward to welcome... More 

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