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Melia Zaragoza

Certificate of Excellence
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Avenida Cesar Augusto 13, 50004 Zaragoza, Spain
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Melia Zaragoza
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735 Reviews from our TripAdvisor Community

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Ruesselsheim, Germany
1 review
5 of 5 stars Reviewed 6 days ago NEW

This. Is a Nice place to stay and it's very close to the city highlights, like the cathedral, the tapas bars, the roman theater, the shopping mile (goes strength to the cathedral). Always enjoy going to Zaragoza and stay at home the Melia.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank 428ralf
Limassol, Cyprus
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Indeed perfectly located in the city centre which made my 3 day stay very pleasant. The room was very comfortable even though rather dated decor but still retaining its charm. The reception area is letting the place down, its small and gives the feel of a guest house rather than a large hotel. No hotel bar forcing us to get... More 

Helpful?
Thank Marios M
Altadena, California
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel needs a major remodel! So out of style. Needs replacement carpet rooms, halls, stairwells. Entrances front and back need work to feel welcoming. Room design is super out dated and uncomfortable.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Edward Scott V
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Edward Scott V, On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Zaragoza. We are deeply sorry to read that this time your impression about our hotel was not as pleasant as we wished. Do not doubt that we take very seriously all the comments... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Can't write anything detrimental of our stay. Hotel was upto date with decor, lovely and clean. Everyone was super efficient. Ameneties were superb, as was the location. Out the front door and you're in the city....shopping, bars, restaurants. Not noisy, just convenient. If you're ever this way it is well worth a visit.

Helpful?
Thank Mike C
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Mike C, Thank you very much, for reporting us your experience after your last stay at Meliá Zaragoza, It is a real honor to know that you enjoyed it! It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services, because this is the main goal of our Hotel, and... More 

Singapore
Level Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 16, 2015

Stayed a night in Zaragoza to break the driving distance between Barcelona and Madrid. Location was good but the decoration was eerily dated. There was a smell in the hotel which we couldn't place as well. There was no tea/coffee making facility in the room. We requested for a kettle and one together with tea/coffee bags and a bottle of... More 

Helpful?
Thank TSESingapore
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear TSESingapore, Thanks a lot for taking your time to post a comment and in this way to share with other TripAdvisor’s users about your experience in Meliá Zaragoza hotel. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated; that is why our housekeeping service... More 

Charlotte, North Carolina
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 15, 2015

This is a very lovely hotel in Zaragosa. It is within a few steps of shopping, restaurant, and many activities. The rooms were elegantly appointed and spacious. Beds, sheets, towels all very nice. The bathroom was large and very comfortable. The only minus was that the lighting in the bathroom was poor to put on makeup and fix your hair.... More 

Helpful?
Thank Work2Travel4Ever
Orgiva
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 14, 2015 via mobile

Good location, friendly reception, little room, no bar or restaurant on sunday, very hot in the room, very low toilet, good breadfast with a lot of choice. Modern building and interior very old style. Good price / comfort. Did not have the

Helpful?
Thank Emile D
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Emile D, Thank you for having taken some of your time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Please, remember we are at your entire disposal... More 

Mazarron, Spain
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 10, 2015

We arrived to celebrate our 44th Wedding Anniversary, greeted by Enrique at reception, who had done a couple of surprises for me in the room (Flowers & Chocs),all done secretly over the phone,THANKS Enrique. Persuaded to upgrade to a Junior Suite, excellent bed, bathroom etc. Location spot on, few minutes walk to the Old Town, and shopping. And with the... More 

Helpful?
Thank Chris609033
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Chris6090..., Thank you for reporting us your experience after your last stay at Meliá Zaragoza! It is a real honor to know that you enjoyed it. Your positive comments will help us with our continuing effort to improve the service quality. As you know it is only through listening carefully to the comments and suggestions of our customers, that... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015 via mobile

I have to say that I would highly recommend this hotel! I stayed in one of the grand suits, and it was so spacious, comfortable, and practical. There was so much storage space everywhere as well. Breakfast is a must if you have the opportunity. A wide variety of meats, cheeses, fruit, and even eggs made to order. The hotel... More 

Helpful?
Thank Jesse D
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Jesse D, We very much appreciate your kind feedback and your lovely words used to describe our Hotel Meliá Zaragoza. It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel and our Company, Meliá Hotels International, and we all thank... More 

Holderness, New Hampshire
Level Contributor
145 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

This hotel should be rated five stars in our opinion. The service checking in was exceptional. The staff gave us a map and excellent suggestions on sites to visit in Zaragoza, and they were spot on! The room which was a junior suite had every amenity we could imagine. Very clean as well. Nice king size bed with soft sheets... More 

Helpful?
Thank Busyinnkeepers
María RO R, Guest Experience at Melia Zaragoza, responded to this review

Dear Busyinnkeepers, Thank you for your comments, it makes us really happy that your stay has been so nice and special. Your appreciations, encourages us to continue working in this line and enjoying our job. Feel free to come back anytime and please, consider Meliá Zaragoza as your home . Best regards, María Rubio Guest Experience More 

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