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Melia Zaragoza

#11 of 82 Hotels in Zaragoza
Certificate of Excellence
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Avenida Cesar Augusto 13, 50004 Zaragoza, Spain
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Melia Zaragoza
Melia Zaragoza
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    568 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (17)
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    Milan, Italy
    Level Contributor
    161 reviews
    40 hotel reviews
    common_n_hotel_reviews_1bd8 76 helpful votes
    3 of 5 stars Reviewed 2 days ago NEW

    We stayed for one night on our way from Barcelona to San Sebastian. The Melia Zaragoza is centrally located, has a very convenient underground parking facility – the entrance of the Salamero parking is just before the hotel entrance on the Avenida Cesar Augusto; the parking has direct access to the hotel – walking distance from monuments, and restaurants; the... More 

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    Dallas, Texas
    Level Contributor
    106 reviews
    25 hotel reviews
    common_n_hotel_reviews_1bd8 120 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We stayed here for a night last weekend, and were very pleased. The reception was friendly and helpful, and the furnishings were beautiful olive wood and marble. The junior suite was well appointed and more than enough space. The location is about a 10 minute walk from the basilica, and very close to lots of restaurants. The breakfast was good... More 

    Was this review helpful? Yes
    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear Traveling..., Thank you for reporting us your experience after your last stay at Melia Zaragoza! It is a real honor to know that you enjoyed it. We are hugely pleased to read that you enjoyed the service provided and were impressed by our Team. Their passion to deliver above and beyond and to exceed our guest expectations every day... More 

    West Bromwich, United Kingdom
    Level Contributor
    22 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 22 helpful votes
    4 of 5 stars Reviewed June 22, 2015

    Stayed here last night and was very pleased with the welcome and the room. Great AC as was 36 degrees outside and slept really well. Breakfast was excellent with great choice. Needed the sat nav to find the hotel but pulled up outside as not sure of car park but the entrance is just before the hotel with door to... More 

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    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear ChrisBren, I would like to thank you for such as amazing words about your stay. It has been a pleasure to receive such good comments; we will share them with all the team. The entire team will be very glad to welcome you soon. Best regards, María Rubio Guest Experience More 

    All over the place
    Level Contributor
    59 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 51 helpful votes
    4 of 5 stars Reviewed June 7, 2015

    Best air conditioning kept the room really cool despite outside temperatures of 33. There is no restaurant service for lunch or dinner, not a problem with many restaurants close by, room service is provided by an outside Japanese restaurant which we did not try. Breakfast was very good an reasonably priced. The only let down was the bar - no... More 

    Was this review helpful? Yes 1
    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Deear CorkJetsetter, Thank you for having taken some of your valuable time to send us your feedback about some points of our Hotel and our staff. I would like to thank you for such a completely and inspirited review regarding your stay in our Hotel Meliá Zaragoza. We hugely appreciate your kind and sincere words. We really appreciate your comments,... More 

    Selby
    Level Contributor
    27 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    5 of 5 stars Reviewed May 17, 2015

    We had a great nights stay at the Melia Zaragoza and despite my initial concerns that we might not be able to find the hotel and car park, my worries were unfounded. Our UK sat nav brought us straight to the hotel and having confirmed the location of the underground car park (17.80 Euros for one night) with the helpful... More 

    Was this review helpful? Yes
    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear Westie5611, Thank you very much for the time you took in writing your impressions about our hotel on Tripadvisor after your recent visit. We hugely appreciate your kind and sincere words because for us your feedback is very important. Do not doubt that we take very seriously all the comments and suggestions we receive from our guests and we... More 

    North Carolina
    Level Contributor
    184 reviews
    138 hotel reviews
    common_n_hotel_reviews_1bd8 215 helpful votes
    4 of 5 stars Reviewed May 15, 2015 via mobile

    We stopped off in Zaragoza on our way back to Barcelona. We chose Melia, based upon recommendations from others on this site. It is quite hectic getting into the city to get to the hotel. We arrived in the late afternoon to extremely heavy traffic, including buses that stopped frequently and stopped traffic. We found the hotel with our GPS... More 

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    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear karoleigh, We highlight appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement... More 

    London, United Kingdom
    Level Contributor
    26 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    3 of 5 stars Reviewed May 8, 2015

    potentially good value, assuming a deal is available. But some rooms and corridor carpets are a bit tired. Helpful staff. Quite a large hotel, not exactly the cosy type, but certainly worth considering if the price is right

    Was this review helpful? Yes
    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear RRuk2011, It has been very kind of you, that you took the time to let us know about your experience. We take into account your suggestions in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in which we have to focus our effort... More 

    Santander, Spain
    Level Contributor
    5 reviews
    3 hotel reviews
    4 of 5 stars Reviewed April 29, 2015

    We do not expected this very good quality-price offer. We spend two days in zaragoza in another allready known hotel and in this one. We had believe again in Melia hotels. We had passed Meliá experiences before, since we were child, and later, for example in the "Meliá Inglés", that was operated by of Meliá years ago, it was better... More 

    Was this review helpful? Yes
    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear Grupo Ojancano L, Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit. We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We hope you visit us again and of... More 

    london
    Level Contributor
    54 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 36 helpful votes
    4 of 5 stars Reviewed April 22, 2015

    Chose this hotel for our 1st visit to Zaragoza , very easy to find - close to the last stop on the airport bus. Although we'd asked for a low floor , we were given a room on the 7th floor , but we were very pleased with the size of the room. Lovely big bathroom , and the biggest... More 

    Was this review helpful? Yes 1
    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear Kevwest, Thank you very much for the time you took in writing your impressions about Meliá Zaragoza on TripAdvisor after your recent visit. We believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We... More 

    Hoeilaart
    Level Contributor
    181 reviews
    38 hotel reviews
    common_n_hotel_reviews_1bd8 105 helpful votes
    3 of 5 stars Reviewed April 11, 2015

    In november 2014 I have placed quite a positive review about this hotel, which of course was my genuine opinion based on a couple of stays in 2014. Because of the good experiences we went again to this hotel in the Holy Week. This is a special event in all of Spain and worthwhile to experience. Unfortunately I must say... More 

    Was this review helpful? Yes
    María RO R, Guest Experience at Melia Zaragoza, responded to this review

    Dear Mr. Janbnl, First of all Thank you for having taken some of your valuable time to send us your feedback about some points of our Hotel and our staff. Our apologies for the events that occurred during your last stay at our Hotel. We do our best to exceed our guest expectations and we are really sad to know... More 

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