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Diagonal Plaza

Certificate of Excellence
Avenida Diagonal, 30 | Plataforma Logistica de Zaragoza, 50197 Zaragoza, Spain
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Andorra la Vella, Andorra
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 359 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From start to end, very good Hotel. Helena (or Ester, don't remember) at the reception was very helpful and smiley, which I always consider a part of a good service when being in front of people. Check in was very quick, I was alone there, so no trouble, prepaid the room so no need to do anything else than showing... More 

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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stopped at this hotel for one night and found it excellent in all respects. Even the underground secure car park would take a very long car The room was large, very clean and the bed so comfortable Restaurant served very good food at reasonable prices Finally, all the staff were very helpful.

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Sydney, Australia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed there for one night with friends as part of a tour group of 18. We arrived a little late (about 8pm) but it was no excuse for poor service. I could only see one attendant at the reception and one waiter at the restaurant. The dinner served was very ordinary. The next morning we went to the restaurant a... More 

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AlvaroKostich, Front desk manager at Diagonal Plaza, responded to this review

Dear Guest, We appreciate your review, nevertheless, it has nothing to do with our hotel nor groups during last month. Please be so kind to contact us in order to be able to clarify your comments. Best regards, Alvaro Kostich Front desk manager More 

countrykat
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Bizarre location and very modern building, but once you get past that it's a great hotel. Very clean rooms with the most comfortable beds. The room was silent and dark, which I was concerned about since the hotel has an open concept. The rooms are arranged in such a way that you enter the room and the closet is to... More 

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Benitachell, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2015

We stayed here a half year ago so now spend the night here again. The room was fine with great beds, a spacious and clean bathroom. Last time we had a good dinner in the restaurant but now the restaurant was turned into a cafetaria. The food wasn't prepared how it should be (cold, french fries were raw etc) and... More 

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Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed April 7, 2015

When doing the check out I was surprise with a flat tyre. Because it was Sunday everything was closed in all SPAIN! My insurance company could not find me a single mechanic. BUT, Marta, she didnt gave up until she find me a solution! She used her personal contact list to find me a proper solution so that I could... More 

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AlvaroKostich, Jefe de recepción at Diagonal Plaza, responded to this review

Dear Rui G. Thank you for choosing our hotel for your stay in Zaragoza We are very happy to have been able to help you solve your trouble Our staff is always highly involved in order to help our guests for any inconvenience that may happen. We will move your gratitude to our colleague Marta , We hope to see... More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

We stayed there with a big group of friends and it was just amazing. The hotel is well worth the 4 **** , very modern and the rooms are absolutely beautiful. Great standards, better than most 4 stars hotels I've stayed at. My bedroom had a stunning bathroom with a shower separated and you could listen to the program played... More 

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Management response:

Dear babyshambles42, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Álvaro Kostich Front office manager More 

Toulouse, Midi-Pyrenees, France
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 1, 2015

I booked a half board for the night of the 31 december, thinking that I would be able to eat a nice warm meal for new year's eve dinner. They informed me later that the restaurant was closed but to compensate, they upgraded me to a suite with a big bedroom and living room. The cold dinner was perfect with... More 

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AlvaroKostich, Jefe de recepcion at Diagonal Plaza, responded to this review

Dear Ogenkide, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alvaro Kostich Front office manager More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 11, 2014

The receptionists are extremely helpfull in any thing you need. The room is very cosy and quiet since the hotel is located outside the town. For the arquitecthure you can tell the hotel is quiet new Over all, pretty good experience!

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Swindon, United Kingdom
1 review
4 of 5 stars Reviewed November 26, 2014

Used for one night stopover to and from Costa Blanca. Excellent room and good value. Breakfast OK. May be a bit far out if visiting the city,although I think there would be be plenty of buses from the near by shopping centre.

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