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All 173 Seville hotels

Petit Palace Santa Cruz

4.0 of 5 Hotel   |   Munoz y Pavon 18 | (Plaza Ramón Ybarra Llosent), 41004 Seville, Spain
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Petit Palace Santa Cruz
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Ranked #90 of 173 Hotels in Seville
A recent review
3 of 5 stars reviewed 4 weeks ago
John S Nuthurst, United Kingdom
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391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nuthurst, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A nice small hotel in the Jewish quarter. A bit difficult to find but managed in the end. Rooms are small but contemporary and clean. Our rooms AC system does not work so we have to regulate the temperature by opening the balcony door. Noise from the road is then the problem. Hotel staff are friendly. But ac not fixed... More 

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petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear John, Many thanks for your review. It was very nice you share your comments with us. We are delighted you enjoy our hotel, facilities and staff. We have air conditioning or heating and during some days we have to choose one of them, we normally mantein most of the client request. Now is heating working because we are in... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had spent 3 nights in Seville and stayed at Petit Palace Santa Cruz. It is located in the middle of the city. It is very closed to walk to almost tourist attractions in the city. I would like to recommend this hotel. There is computer facility in my room and free wifi. It is not ideal for people who... More 

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petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Niky, Many thanks for your great review. We are delighted you enjoy our hotel. We looking foward to hearing you soon in Petit Palace Hotels. Kind Regards. Jesús P. Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed November 17, 2014

Enjoyed staying at the hotel in Seville. It is in a very good location and would recommend staying at the hotel b/c it is central to the main sites. The hotel staff was very friendly. They have bikes that you can use to see the city. The breakfast buffet was good b/c of the andalucian courtyard which was very nice... More 

Review collected in partnership with Galahotels.com

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petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Guest, Thank you very much to share your feedback with us. We are delighted you enjoy our nice location, staff, bikes and buffet breakfast. We thanks your comments for your nice experience with us and we looking foward to hearing you soon. Best Regards. Jesús P. Manager More 

London, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 14, 2014

Good and bad things about this hotel. Liked the location, you can walk to many attractions, it is charming and the building is also very nice and clean. Room was small but modern, quite noise was it was facing the breakfast area. The bad thing was about breakfast, it was nice and simple but no cutlery was available so when... More 

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petitpalace, Gerente at Petit Palace Santa Cruz, responded to this review

Dear Thelma, Many thanks to share your feedback of your stay last August. We are delighted you enjoy our location, staff and facilities. Regarding your complaint in breakfast, we are sorry too much for that because we are responsible from all the staff, even the training people,.As front desk manager said she was in her studies trainging and she was... More 

Wales
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2014

Not the easiest hotel to find on foot, first visit best done by taxi unless self drive with sat nav. Once there, however, the hotel was everything we hoped for and expected. Reception staff were helpful, efficient and welcoming. No hidden surprises. Hotel interestingly furnished, lounge area relaxing and cool. Bedroom and bathroom were good size and well equipped. Comfortable... More 

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petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Guest, We would like to thank you so much your great review. We are delighted you enjoy our hotel and having a very nice stay with us. We looking foward to hearing you soon in Petit Palace Hotels. Kind Regards. Jesús P. Manager. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2014

After reading all the Trip Advisor reviews we booked this hotel. We were extremely disappointed - the only positive was the location! The fridge in the room didn't work so we couldn't keep our water cold, the rubbish bin in the bathroom was broken and for Euro185 per night without breakfast, the room was particularly basic. We wanted to move... More 

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petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Michael, We would like to thank your review, because we try to improve day by day with our guest comments. We are delighted you enjoy our hotel location. We don´t have a fridge in rooms, we have minibar, there are different things otherwise recepcionist offer you the posibility to keep your water in our general fridge to mantein too... More 

New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

This is great Hotel.. Employees are very helpful and friendly. The best part is location, walking distance to all attractions... WIFI worked well. Clean and well organize room. I will only change the mattress.. but just because they were a bit hard for me..

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petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Evbruni, I really apreciate your comments because we work for our guest satisfation. You value our hotel location, room services, staff, facilities and we are delighted you could enjoy them. We have different kind of mattress in rooms otherwise we thank you inform us about your preferences, in case you come back, we´ll give you a different room to... More 

London, United Kingdom
Top Contributor
148 reviews 148 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed here for 5 nights after carefully researching other hotels in Seville. We had previously stayed at L'Inglaterra and after popping back to see it were so glad we chose this hotel instead. Lovely spacious room with lots of storage space, good sized bathroom with hot water. We even had an exercise bike in the room in the window... More 

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petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Guest, I really apreciatte your review, many thanks to share with us. We are delighted you enjoy our hotel location, facilities and staff service. Ezequiel and Fabi are very happy with your comments and me too. I´m proud from my team but we must do the best for each client we have so we have to improve day by... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

We were very happy with all aspects of this central hotel. The rooms are elegant and clean and the family room was an excellent size with a good sized bath room which is not the norm in many centrally located hotels. It is well located for the main touristic attractions and restaurants yet peaceful and quiet. Will happily stay there... More 

Was this review helpful? Yes
petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Guest, Many thanks for your review. We are delighted you enjoy our centrally hotel location and facilities. We try our clients get a nice experience in our hotel and you did it, so our staff and me are very happy for that. We try to do the best day by day so thank you very much for inform us... More 

paris
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 1, 2014 via mobile

ideally located, outside the most touristic perimeter, yet within 5' walk. Comfortable with all modern amenities (very good wifi bandwith, a rarity in hotels), nice and clean, and friendly staff. Free bicycles : enjoy them,Seville is the perfect city for that, although your butt may disagree after a full day. Breakfast is excellent but the dining room is clearly too... More 

Was this review helpful? Yes 1
petitpalace, Manager at Petit Palace Santa Cruz, responded to this review

Dear Jdil, Thank you very much to share your review with us. We are delighted you enjoy our great location and you´d like our hotel cleaning and staff facilities. We try to do better day by day, that´s why it is very important for us your comment. I´m agree that our main breakfast room is little small for too much... More 

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Additional Information about Petit Palace Santa Cruz

Address: Munoz y Pavon 18 | (Plaza Ramón Ybarra Llosent), 41004 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Petit Palace Santa Cruz 4*
Number of rooms: 50
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Also Known As:
Petit Palace Santa Cruz Hotel Seville
Petit Palace Santa Cruz Seville
Hotel Style:
#39 Luxury Hotel in Seville

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