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Petit Palace Santa Cruz

Munoz y Pavon 18 | (Plaza Ramón Ybarra Llosent), 41004 Seville, Spain
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Petit Palace Santa Cruz
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Ranked #72 of 175 Hotels in Seville
A recent review
4 of 5 stars reviewed 1 week ago
HallenaM Kuala Lumpur, Malaysia
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470 Reviews from our TripAdvisor Community

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Traveler rating
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    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
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    (470)
  • Mar-May only
    (142)
  • Jun-Aug only
    (128)
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Kuala Lumpur, Malaysia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Walking into the Jewish quarter will make anyone feel like they've stepped into a movie scene. The hotel is strategically located and is a short distance from major attractions Seville has to offer. They have bikes for rent and free tours in the morning that's useful for you to orientate and plan your activities during your stay. The room is... More 

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Jesús P, Gerente at Petit Palace Santa Cruz, responded to this review

Dear Hallena, Many thanks for your nice review. It is wonderful you think our location is fantastic. We are delighted you enjoy your stay and we thank you share your feedback through Tripadvisors. We looking foward to hearing you soon. Our Best Regards. Jesús P. Manager More 

Edinburgh, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the hotel for 3 nights. It lacks all of the amenities of a very big hotel, but it makes up for it in character and location. It could not be in a better location for expoloring the centre of Seville. We had one of the family rooms (4 of us) and it had good space, was well... More 

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Glen, Thank you very much for your nice review, we are glad you enjoy our hotel location and facilities. Our staff Works day by day to get great experiences in our guest. Thank you very much to share your experience and we looking foward to hearing you soon. With my best regards. Jesús P. Manager. More 

Hook, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was perfectly positioned in the Jewish quarter. A short walk to any of the major sites. What made it for us was the lovely staff! Marta on reception deserves a special mention. Her recommendations for eating were excellent and she had a lovely warm and welcoming personality when we arrived rather tired!! The hotel does not have many... More 

Was this review helpful? Yes
Jesús P, Gerente at Petit Palace Santa Cruz, responded to this review

Dear Juliet, Thank you very much for your nice review. We are glad you enjoy our great location. Marta is happy you mentioned in your comments. Full staff work hard to get the better experience for our guest. Many thanks for your trust and we looking foward to hearing you again in Petit Palace. Best Regards. Jesús P. Manager More 

Miami, Florida
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in a room with double bed and bunk beds for family of four. AC didn't quite work - at least not to the level of cooling we are used to in U.S. Hotels. And it was 107F in Sevilla when we were there so it became a big deal. The hotel served its purpose- a clean place to sleep... More 

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Diana, Thank you very much for your feedback, we are happy you enjoy your stay in our hotel, our location, staff and facilities. We are sorry you didn´t get a very nice experience for our family room size, for further reservations don´t hesitate to request our superior family rooms. Thank you very much and we looking foward to hearing... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Enjoyed staying in this quiet small boutique hotel. Great breakfast Buffett and had a great corner room with balcony on the second floor. Room was very modern and had a great bathroom. Bed was a little hard, but very clean and great concierge. Located in the middle of a great shopping area with excellent antique stores and not far from... More 

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear M2tulsa, Thank you very much for your great review, it is very important for us get the best experience for our guest so we are delighted you enjoy our hotel. Thanks for share your feedback through Tripadvisors. We looking foward to hearing you soon. With my best Wishes. Jesús P. Manager More 

Bordeaux
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 22, 2015

Fantastic location in Santa Cruz – within very easy walking distance of the main tourist attractions and the shopping streets. Modern hotel, with good sized, comfortable bedroom and bathroom. One small thing – I would have liked a face cloth in the bathroom. Breakfast was good – not the best I’ve ever had but perfectly fine with plenty of choice... More 

Was this review helpful? Yes 1
Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Sinead, We are glad you could have a very nice experience between us. Thank you very much to share your feedback in Tripadvisors because we can improve with your comments. We will work in our breakfast services to offer you the better choice so we will have your comments. Thank you very much for enjoy our location, openbar, staff...... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

This was a perfect place for us. We had a family room with a king size bed and a set of bunk beds for our 17 year old son and 15 year old daughter. The location made it easy to get around to sites and still take a siesta in the afternoon. Modern and well-appointed--a good value.

Was this review helpful? Yes 1
Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Mimi, Thank you very much for your great review, we are delighted you enjoy our family experience package. It is very nice to work for our guests and they could have wonderful stays. Many thanks to share your feedback and we looking foward to hearing you soon in Petit Palace. Best Regards. Jesús P. Manager More 

Louisville
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2015

The hotel was clean, quiet, and had a comfortable bed. The thing I liked best about it, though, was the perfect location in Sevilla. The streets were beautiful, and it's very close to great bars and restaurants....actually, we had no trouble walking everywhere in Sevilla! We stayed for four nights: We took the Devour food tour on our first day,... More 

Was this review helpful? Yes 2
Jesús P, Gerente at Petit Palace Santa Cruz, responded to this review

Dear Jenny, Thank you very much for your great review. We are delighted you enjoy our location. Petit Palace Santa Cruz staff are very happy you could have a very nice experience in our hotel, that´s why we thank your trust and we hope to hearing you soon. Our Best Regards. Jesús P. Manager More 

Taipei, Taiwan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 10, 2015

I reserved this hotel via website "Viva Travel"for 2 nights stay and had paid in full in advance 3 months ago. However, when I arrived, I was informed that due to the bankruptcy of this website travel agency, my reservation was cancelled without any notices. Thanks to the staff of this hotel, she was so kind and patient to find... More 

Was this review helpful? Yes
Jesús P, Gerente at Petit Palace Santa Cruz, responded to this review

Dear Guest, Thank you for your trust and to share your experience with another guest. Some years ago unfortunately we found some cases like yours but now is not usually. We are very sorry for inconveniences caused during your trip, we only try to help you in everything you needed so thank you to you for stay with us. We... More 

London, England, United Kingdom
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 5, 2015

We stayed at this hotel last week, for four nights and after an initial hiccup with the room we got ( try and avoid room 003 ), we were moved to a far superior room, where two adults and two children could move around and not bump into each other. The pillows are quite flat and the mattress is a... More 

Was this review helpful? Yes
Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Gayatri, Many thanks for your nice review, we are delighted you enjoy our hotel location, facilities and staff. Mati & Angela are very happy they could help you in everything you need. We work day by day to improve our facilities so we thank your comments. We looking foward to hearing you again in Petit Palace. Best Regards. Jesús... More 

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