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Petit Palace Santa Cruz

Munoz y Pavon 18 | (Plaza Ramón Ybarra Llosent), 41004 Seville, Spain
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Petit Palace Santa Cruz
Best prices for: 1 room 1 guest
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Ranked #81 of 174 Hotels in Seville
A recent review
4 of 5 stars reviewed 1 week ago
Steve W London
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442 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

What a disappointment! the location in barrio Santa Cruz was OK, but not prime. The rooms are oddly shaped and poorly designed. The storage space mediocre and the wardrobe design awful. Shelves located in the bottom half while the small refrigerator was placed in the top half. To access clothes one had to bend over or kneel. The blackout curtains... More 

Was this review helpful? Yes
Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Myriam, Thank you for your feedback, We are delighted you enjoy our hotel location and our staff help you in everything you needed, we work daily to improve and your review help us to do it. Many thanks and we looking foward to hearing you soon. Kind Regards. Jesús P. Manager More 

London
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is situated close to the city in the small streets, a short walk to all the main attactions. The hotel is clean and well appointed with some quirky features such as a courtyard breakfast area which is nice. The breakfast was priced at 10 Euro and there was plenty to choose from, although in keeping with the rest of... More 

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Steve, Thank you very much for share your experience in Tripadvisors. We thank your trust and we are happy you enjoy our location, room facilities and specially our Breakfast in the very nice patio. We looking foward you could come back so we looking foward to hearing you soon. Best Regards. Jesús P. Manager. More 

A TripAdvisor Member
5 of 5 stars Reviewed April 16, 2015

Excellent location with a nice bar around the corner for late night snacks and good sangrias. The hotel itself was very comfortable with a good full breakfast. Would definitely stay at this location again.

Review collected in partnership with Amoma.com

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Guest, Thank you very much for your great review. We are glad you had a very nice experience between us. We are happy you share your feedback and we hope to hearing you soon. With our best regards. Jesús P. Manager More 

Rio de Janeiro
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2015

The hotel location was excellent, next to the main Seville attractions such as the Cathedral and Royal Alcazar. It seemed to be remodelled recently, the building and the room were neat and very modern. The staff was friendly and very helpful. The breakfast had a good variety of food, but the tables were not cleaned very often and the food... More 

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Karen, Thank you for your nice review. We are delighted you enjoy our hotel, location and staff. We are sorry for the breakfast replace during your stay, we had a lot of breakfast that days, but we are going to inform the staff. Sorry about laptop, we don´t have laptop in rooms only if some guest requested and the... More 

Baltimore, Maryland
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 15, 2015

We spent one night in Seville. We typically rent apartments for our family of 5, but that's impossible to do for 1 night. I was amazed to find a hotel that could accommodate a family of 5 in 1 room. The rooms are simple, but very clean. 2 sets of bunk beds, a full bed and a sofa. Plenty of... More 

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Baltimore, Thank you very much for staying with us and share your opinion about your experience. You are helping us a lot! We are happy that you enjoyed your Family Petit Palace Experience with us! We looking foward to hearing you soon. Best Regards. Jesús P. Manager More 

Lille, France
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 6, 2015

- The rooms downstairs are very noisy you can even hear the phone ring of the reception. - my family in law rented 5 rooms 3 of them smelted humidity very strong - the restaurant for breakfast stinked toilet we had to have breakfast outside - I left my new White pyjamas in my room, the laundry service took it... More 

Was this review helpful? Yes 1
Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Philippine, Thank you for your review. I would like you had a very nice stay but through your comments you didn´t have it. We are sorry for that, because the hotel only have 5 rooms in the ground floor and we was fullybooked. As you arrived very late, we had available rooms only in this floor that´s why you... More 

Travelers are raving about these Seville hotels

Barcelona, Spain
Top Contributor
95 reviews 95 reviews
24 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed April 5, 2015

After staying earlier at Petit Palace Santa Anna, our family of four decided to try its sister boutique hotel, Santa Cruz, for our last night in Seville. This hotel is in a more beautiful building and equally well located. We looked forward to a pleasant stay. It wasn't! We'd been informed parking was only steps away, but it was a... More 

Was this review helpful? Yes 2
Jesús P, Gerente at Petit Palace Santa Cruz, responded to this review

Dear Manning, Thank you very much to inform us about your experience in our hotel. We are glad you like our hotel location, rooms, decoration and building. Regarding your problems with the car, you park in front of the hotel for few minutes to leave the luggage and make the check in, later you went to the parking garaje, desafortunately... More 

Malmesbury, United Kingdom
Top Contributor
58 reviews 58 reviews
48 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed March 31, 2015

Was our second stay at this hotel. It's in a great location for exploring the warren of cobbled streets. We had a room on the first floor this time. Firstly I must say the double glazing must be really good as we were there when the Domingos de Ramos festivities were taking place so very busy,but it didn't keep us... More 

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Jesús P, Manager at Petit Palace Santa Cruz, responded to this review

Dear Brigette, Many thanks to stay with us your second time. We are delighted you enjoy your stay again and we looking foward to hearing you again in our hotel. Many thanks for your review and we send you our best regards. Jesús P. Manager. More 

Birmingham, Alabama
Top Contributor
65 reviews 65 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 23, 2015

This hotel is located in a fabulous area for the seeing the attractions of Seville. We parked our car about 3 blocks away right after we arrived, and never got it out until the morning we left. The hotel is very modern, although the rooms are small. Our room (#217) was on the top floor in the front of the... More 

Was this review helpful? Yes
Jesús P, Gerente at Petit Palace Santa Cruz, responded to this review

Dear Mr & Mrs Browns, We are delighted for your great review. Is was very important for us you could enjoy your stay as a very nice experience. Thank you very much for your trust and we hope to hearing you again very soon. Best Regards. Jesús P. Manager More 

Colchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 23, 2015

Lets get one thing out of the way, the Petit Palace styles itself as a high tech hotel. It isn't. You can't link your smart phone to the room TV, there isn't an ipod dock, but you do have free wifi. Thats the bad, such as it is. Now to the good. The hotel is brilliantly located in Santa Cruz... More 

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Jesús P, Gerente at Petit Palace Santa Cruz, responded to this review

Dear EWTG1, Thank you verty much for your nice review. Many thanks for your trust and we are happy you have a very nice experience. I would like to inform the new Brand name is Petit Palace and we are thinking in the future to renovate our TV for new ones but now our 26¨flat screen are working well and... More 

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