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Novotel Sevilla

Avenida Eduardo Dato 71, 41005 Seville, Spain
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Novotel Sevilla
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Novotel Sevilla
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1,225 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Terrigal
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late into Serville after several uncomfortable Ryanair flights and was surprised how far we had to drive to get to the hotel. Was sure it was a lot closer when I checked the website. Took ages to work out the two security gate parking. Not understanding Spainish didn't help. Staff friend and helpful and gave me a nice upgrade.... More 

Review collected in partnership with Accorhotels.com

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your review regarding your recent stay at Novotel Sevilla. I am sorry to read you had unpleasant flights to arrive to Seville and our hotel seemed far for the airport. We are located 8 kms far from it by a direct motorway (about 15 minutes by car approximately) so it surprised us you had a long drive.... More 

Amersham, United Kingdom
Top Contributor
134 reviews 134 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

A pleasant business hotel in that it is fairly faceless in it's design but sometimes that is all you want in a hotel and other than the carpet in my room (328) which has seen better days, the room was clean and nicely minimalistic. Good location, in the newer part of town, near the Football arena, shpopping centre and the... More 

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. It is so nice to read that you liked our facilities and our location. Thank you also for pointing out our friendly staff. They are always eager to assist guests and make everyone’s stay as enjoyable as possible. We take note about your... More 

Duras, France
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second visit to Seville in 15 months and we chose to stay again at the Novotel. It is well situated- it is on the airport side of Seville, is close to the railway station and metro and there is a shopping centre a five minute walk away. It is also only a fifteen minute walk to the... More 

Was this review helpful? Yes 1
NovSevilla, Director General at Novotel Sevilla, responded to this review

We would really like to thank you for your kind comments left here on Tripadvisor following your stay in our hotel. I am delighted that you enjoyed this second stay so much at Novotel Sevilla giving us the maximum score of 5 stars. Thank you also for your mention to the hotel staff. Please be sure I will share your... More 

Sorocaba, Brazil
Top Contributor
57 reviews 57 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff is atencious, good amenities, wide room. Good location nearby restaurants and stores, as well as easy acces to train station Santa Justa and bus to the airport. There is a metro station a few meters from the hotel.

Review collected in partnership with Accorhotels.com

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your review. We are happy to know that you had a nice stay and you appreciated our location, our facilities and specially the service you received from our staff, that is, we are sure, our best value.. We look forward to welcoming you back to Novotel hotels very soon. More 

Bern, Switzerland
1 review
3 of 5 stars Reviewed February 13, 2015

This four stars hotel is very old. It's fine for a short trip. I would perhaps choose a different hotel next time. Did not enjoy the old bathroom it was not totally clean. (Old fungi in the bathtub walls uhhhh) The air conditioning/ "Heissung" made a lot of noise at night

Review collected in partnership with Accorhotels.com

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for letting us know about your experience in Novotel Sevilla. I am sorry to read that you stay did not meet all your expectations and I have noted your comments regarding air conditionning and bathroom facilities. Cleaning rules and checks are made every day to ensure you that all rooms comply correctly with Accor standards. But I have... More 

2 reviews
4 of 5 stars Reviewed February 11, 2015

Nice hotel, good price. I made the reservation with a promo, so I don't know if the regular prices are good too. Should have more rooms without carpet for people with allergy. Nice breakfast and a good location.

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. It is so nice to read that you liked your liked our breakfast and our location. We take note about your comment concerning carpet floor, your feedback assists us in improvements we can make in the future. We look forward to welcoming back... More 

Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 10, 2015

Whilst being reasonable, we do not recommend this hotel. There is nothing very wrong with it, but there is nothing we enjoyed about our stay except our room was as clean. The front desk staff answered the phone, not us. A cigarette burn in a non smoking room carpet was unsightly. Little things but nothing special to compensate.

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your comments, We are sorry that your stay did not meet all your expectations, although you appreciated the cleanliness of your room. We are really sorry for the inconvenience that may have caused the cigarette burn, but as you might understand, it is quite difficult to ensure that all our guests observe a civic behavior like no... More 

Levice, Slovakia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 5, 2015

This hotel has convenient location near to city center (~20 mins walk) and Santa Justa train station (~10 mins walk). There are many restaurants nearby and big shopping mall close to the hotel. Hotel is pretty expensive for what it offers, breakfast was good but nothing special I have to say. Rooms are just basically decorated, couple pieces of furniture... More 

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. I am always most reassured to read that it's our personal and friendly service that is most appreciated so thank you for mentioning this. I am also pleased to read that our location was convenient. Satisfying our customers is of paramount importance so... More 

Jakarta, Indonesia
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 7, 2015

We stayed here 2 nights during our December trip to Seville.The location is very good as you can find a lot of reataurants and a big shopping center is just behind the hotel.The hotel is located just beside the Sevilla Football Stadium.Taxis are plenty because the hotel is located in a busy street.We have no regret for our stay in... More 

Was this review helpful? Yes 1
NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking time to post your review of our hotel and also for your kind comments. I am delighted to read that you enjoyed your stay at Novotel Sevilla and I would like to thank you for your mention to the hotel staff. Be sure that I will share your comments with them. We look forward to welcoming... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

I stayed in the Novotel 2 nights and was clearly disappointed compared to what I am used to from that hotel chain. Location is ok, staff is very helpful, breakfast is amazing but the rooms are not great at all: decoration is basic, mattresses and sheets are not of good quality, bathroom was not good either. I clearly think that... More 

Was this review helpful? Yes
NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to share your feedback following your stay at Novotel Sevilla. I am glad you appreciated our location and the breakfast quality. Thank you also for pointing out our helpful staff, that is, we are sure, our best value. I am sorry to read that our rooms did not meet all your expectations. They are... More 

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