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All 172 Seville hotels

Novotel Sevilla

4.0 of 5 Hotel   |   Avenida Eduardo Dato 71, 41005 Seville, Spain
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Novotel Sevilla
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Ranked #49 of 172 Hotels in Seville
A recent review
3 of 5 stars reviewed 5 days ago
Fzedlach Colorado
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1,122 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Top Contributor
141 reviews 141 reviews
56 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The last few reviews reflect my feelings about the Novotel Seville. The male front desk staff was rude. He never had a smile and I felt that my Platinum AccotHotel status was an insult to him. He treated me like I did not have one. I asked for a room upgrade and was told that as I had not prearranged... More

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Colorado
Top Contributor
157 reviews 157 reviews
90 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Tripadvisor was right again, and I should have trusted the reviews here. This hotel leaves a lot to be desired. Check-in: The hotel is somewhat hidden off of a side street...you really have to look for it. The lobby is located on the 2nd floor (or 1st floor in Europe) and you have to take an elevator to get to... More

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your review left here in Trip Advisor, I am sorry that your stay at Novotel Sevilla did not meet all your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for pointing out our friendly staff. They are always eager to assist... More

Melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights last week and probably wouldn't stay here again. We chose it because I got some really cheap rates through a business contract. The location is right next door to the football arena which was great as we went and bought two tickets to the football that literally started just after we checked... More

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. I was very disappointed to read of your experience during your stay with us. I was sorry to read your stay had been marred by our pool bar service. The staff has been advised of your comments and they have been reminded that... More

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We usually book Novotel 4 star because it suits our budget and our level comfort. However, Novotel Seville was really not up to standard. We booked a slightly dearer room than standard, thinking maybe more comfort? Not quite so. It just had an extra uncomfortable bed/couch instead of the usual single bed. Check in was good and friendly. We were... More

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your review left here in Trip Advisor, I am sorry that you have been disappointed with your stay at Novotel Sevilla. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for pointing out our friendly staff. They are always eager to assist guests... More

Ferney Voltaire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 11, 2014

We had a 2-night stay at this Hotel. The room was comfortable but our non-smoking room had a strong smoke odor. The rooms were not very clean (large scuffs and marks on the carpet and hair in the bathtub.) The swimming pool on the top floor was nice to escape from the heat, and providing plenty of towels. However, service... More

Was this review helpful? Yes 1
NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to share your feedback following your recent stay at Novotel Sevilla. We are pleased to see that you had a nice stay and that your impressions were very good overall. Thanks for highlighting our location, our facilites and also the hospitality of our reception staff. But I was sorry to learn that your stay... More

Barreiro, Portugal
Top Contributor
81 reviews 81 reviews
49 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 1, 2014

We had a good 2-night stay at this hotel in the hot Andalucian summer. Travelling as a couple with 2 kids, we stayed in one room that provided the needed family accomodation as usual in Novotels with the sofabed quite OK to comfortably accomodate both children (aged 5 and 9). We needed to park our car and took advantage of... More

Was this review helpful? Yes 1
NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to share your feedback following your recent stay at Novotel Sevilla. We are pleased to see that you had a nice stay and that your impressions were very good overall. But I was sorry to learn that your stay had been marred by standard of hospitality provided by the restaurant staff. Please allow me... More

London
Contributor
19 reviews 19 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 25, 2014

We chose this hotel as we had a car and wanted to be able to park nearby. Parking building is in basement accessed beside hotel at 15 Euros for 24 hours. The hotel is 4 star and has all the amenities expected - toiletries, plenty of towels, mini bar. Staff helpful and courteous and Wifi easily accessed and quick/reliable Only... More

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. I am delighted that you overall enjoyed your stay and have noted your comments about smell. I have gathered my housekeeper in order to put in place all the right measures to avoid this kind of occurrence. Thank you for highlighting our location,... More

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Additional Information about Novotel Sevilla

Address: Avenida Eduardo Dato 71, 41005 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Sevilla 4*
Number of rooms: 171
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Also Known As:
Novotel Sevilla Hotel Seville
Novotel Hotel Seville
Novotel Hotel Sevilla
Novotel Seville
Seville Novotel

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