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All 173 Seville hotels

Novotel Sevilla

4.0 of 5 Hotel   |   Avenida Eduardo Dato 71, 41005 Seville, Spain
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Novotel Sevilla
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Ranked #50 of 173 Hotels in Seville
A recent review
3 of 5 stars reviewed 2 weeks ago
Olivieram
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1,155 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in the Novotel 2 nights and was clearly disappointed compared to what I am used to from that hotel chain. Location is ok, staff is very helpful, breakfast is amazing but the rooms are not great at all: decoration is basic, mattresses and sheets are not of good quality, bathroom was not good either. I clearly think that... More 

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to share your feedback following your stay at Novotel Sevilla. I am glad you appreciated our location and the breakfast quality. Thank you also for pointing out our helpful staff, that is, we are sure, our best value. I am sorry to read that our rooms did not meet all your expectations. They are... More 

Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed in the Novotel for 5 days and had a great experience. Our room was clean and fairly large, and the staff were pleasant. The rooftop pool was great for cooling off during the hottest parts of the day, and was surprisingly empty and relaxing. The location is great: farther out of the city center so... More 

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NovSevilla, Director General at Novotel Sevilla, responded to this review

We would really like to thank you for your kind comments left here on Tripadvisor following your stay in our hotel. We aredelighted that you enjoyed your stay so much at Novotel Sevilla and we look really forward to welcoming you back to our property for your next visit to Sevilla. Kind regards, More 

Heerlen, The Netherlands
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel in Sevilla for 4 nights last week for a citytrip. For some reason you always know what to expect when booking an Accor hotel, like the Novotel is. There's always a certain standard with really good and clean rooms. Bathroom had both a shower and a bath and was very clean as well, so we... More 

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your review of Novotel Sevilla and for your recommendation. Your feedback is very much appreciated and we are glad that you enjoyed our facilities and services. As to the breakfast service, please note that our continental breakfast includes fresh orange juice, tea or coffee and viennoiserie. Bread is not included. It will be a pleasure to host... More 

Troms, Norway
1 review
4 of 5 stars Reviewed November 12, 2014

The service and room was very good. The room was spacious, and I appreciate the minibar/refrigerator and the kettle for coffe and a light evening meal. But I did not find any English channels on TV. The WiFi worked well for my laptop but I have some disturbances for my iphone. Access to printer in the lobby. We stayed at... More 

Review collected in partnership with Ibis Hotels

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. I am delighted that you appreciated the location, the room and service. We have noted your comments about the elevators and breakfast items with a mind to improve our products and services to all our guests. Regarding TV channels, please note that international... More 

1 review
5 of 5 stars Reviewed November 10, 2014

We chose this hotel, online, because it had paking and was supposed to be near the City centre. Previous reviews were not particularly good, unhelpful staff etc. We found the complete opposite. We arrived on a Sunday - special rates night, which doesn't just apply to the room but the restaurant as well. Excellent food - so good we ate... More 

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thanks for taking time to post your review of our hotel and for giving us the maximum score of 5 stars. We do appreciate all the great comments about our facilities, the room and the restaurant quality. Thank you also for your mention about the hotel staff. I have shared your kind words with them. We very much hope to... More 

Antwerpen
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 5, 2014

Room and service ok for a 70 euro. But I was expecting more from a novotel. Room is big but without any charm. Bathroom is clean but no whauw effect at all. Small tv according to the size of the room. Good for a business stay. But as a tourist chose a more central place to stay

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for letting us know about your experience in Novotel Sevilla. I am sorry to read that you stay did not meet all your expectations regarding the room and bathroom facilities. Your feedback is very helpful for us in order to improve our facilities and services, so be sure I will share it with my staff. We look forward... More 

Sydney
Top Contributor
141 reviews 141 reviews
56 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed October 21, 2014

The last few reviews reflect my feelings about the Novotel Seville. The male front desk staff was rude. He never had a smile and I felt that my Platinum AccotHotel status was an insult to him. He treated me like I did not have one. I asked for a room upgrade and was told that as I had not prearranged... More 

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NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your comments. I am sorry that your stay was disappointing as a result of the reception staff hospitality. I can assure you that the matter is being looked into and will be dealt with accordingly to ensure that all our guests are always greeted with courtesy and professionalism. I am sorry to read that our Le Club... More 

Colorado
Top Contributor
165 reviews 165 reviews
92 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed October 20, 2014

Tripadvisor was right again, and I should have trusted the reviews here. This hotel leaves a lot to be desired. Check-in: The hotel is somewhat hidden off of a side street...you really have to look for it. The lobby is located on the 2nd floor (or 1st floor in Europe) and you have to take an elevator to get to... More 

Was this review helpful? Yes 1
NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for your review left here in Trip Advisor, I am sorry that your stay at Novotel Sevilla did not meet all your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for pointing out our friendly staff. They are always eager to assist... More 

Melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2014

We stayed at this hotel for 3 nights last week and probably wouldn't stay here again. We chose it because I got some really cheap rates through a business contract. The location is right next door to the football arena which was great as we went and bought two tickets to the football that literally started just after we checked... More 

Was this review helpful? Yes 1
NovSevilla, Director General at Novotel Sevilla, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. I was very disappointed to read of your experience during your stay with us. I was sorry to read your stay had been marred by our pool bar service. The staff has been advised of your comments and they have been reminded that... More 

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Additional Information about Novotel Sevilla

Address: Avenida Eduardo Dato 71, 41005 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Sevilla 4*
Number of rooms: 171
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Also Known As:
Novotel Sevilla Hotel Seville
Novotel Hotel Seville
Novotel Hotel Sevilla
Novotel Seville
Seville Novotel
Hotel Style:
#19 Luxury Hotel in Seville
#26 Family Hotel in Seville
#45 Romantic Hotel in Seville

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