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AC Hotel Ciudad de Sevilla by Marriott

4.0 of 5
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Av Manuel Siurot 25, 41013 Seville, Spain
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AC Hotel Ciudad de Sevilla by Marriott
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Ranked #116 of 174 Hotels in Seville
A recent review
4 of 5 stars reviewed 1 week ago
Sandy K Los Angeles, California
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217 Reviews from our TripAdvisor Community

Traveler rating
    47
    84
    57
    24
    5
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47
97
10
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Top Contributor
120 reviews 120 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Came in for one night after arriving to Seville and one night before departing Seville. Being a platinum member with Marriott I was upgraded to a suite on the third floor. The room had a separate living room, bedroom and the mini fridge that was stocked full of complimentary water, beer, sodas, 1 can of Prinkle chips and 1 chunk... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 5, 2015

one of 4 AC hotels we stayed at in Andalucia. This one was only OK. Getting scruffy and needs some TLC. No kettle for tea making despite being a suite. Seperate buildings so needed to haul bags up and down steps between different lifts to get from garage to room. wifi was slow, also had to look for it and... More 

Was this review helpful? Yes 1
ACSEVILLA, Front Office Manager at AC Hotel Ciudad de Sevilla by Marriott, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciudad de Sevilla. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate... More 

El Dorado Hills, California
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 4, 2015

Not bad, just very average. Bus 37 stops are very close and convenient. Parking is in an extremely small garage underneath, very, very tight spots, that is a bit hard to recognize and you must be buzzed in to gain access.

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ACSEVILLA, Front Office Manager at AC Hotel Ciudad de Sevilla by Marriott, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciudad de Sevilla. Our first aim is that our guests have a memorable stay during your stay. We have garage in the same building in which the hotel is. We are grateful for your commentaries about... More 

Fairhope, AL
Top Contributor
103 reviews 103 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed April 3, 2015

I have been loyal to the Marriott brand for over 20 years. I have never seen people less concerned in a crisis. My purse was stolen in the hotel bar! Not on the terrace or even near a door. The bartender did a big shrug and the receptionist seemed to take offense of me being in the bar. I nearly... More 

Was this review helpful? Yes 1
ACSEVILLA, Front Office Manager at AC Hotel Ciudad de Sevilla by Marriott, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciudad de Sevilla. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the hotel... More 

Travelers are raving about these Seville hotels

Montgomery, Alabama
Top Contributor
91 reviews 91 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 3, 2015

I picked this hotel as it was from a chain that I recognize and have trusted in the past. It was also in a good location with access to key spots but in a quiet neighborhood. The hotel was clean but showed signs of needing a refresh as there was plenty of wear on everything. The restaurant and bar was... More 

Was this review helpful? Yes 1
ACSEVILLA, Front Office Manager at AC Hotel Ciudad de Sevilla by Marriott, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciudad de Sevilla. Our first aim is that our guests have a memorable stay during your stay. We have shared your feedback with the appropriate hotel team to ensure our improvement. We hope to have an... More 

Houthalen, Belgium
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 24, 2015

Arrived late afternoon, booked a junior suite and requested a quiet room. My room was facing the street and what you need to know is that this place is close to to a hospital, so the sirens ore blowing very frequently. Walpaper was coming of the walls, due to humidity, very badly lit, metal panels for the windows. Check in... More 

Was this review helpful? Yes 2
ACSEVILLA, Front Office Manager at AC Hotel Ciudad de Sevilla by Marriott, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciudad de Sevilla. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences.We... More 

Lisbon, Portugal
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

Very nice and cosy Hotel in an old building but very modern in the inside. People are very friendly. Not really in the city center that's why I didn't give more rating. I didn't use the swimming pool so no comments about that.

Was this review helpful? Yes 1
Paris, France
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

I had such a good time, in a tip-top place, thanks to Mariano, "the best receptionist in the world", mejor receptionista del mundo! The room was nice and cozy and the area, one of the best in Sevilla. Gracias

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 31, 2015

The hotel is a 40-45min walk from the city centre. Good service, friendly staff. The parking is suitable for very small cars only - we had trouble parking a van. In other AC hotels we were offered immediately upon arrival an alternative parking lot for a large-size car but not here, which causes us a great inconvenience. Clean and very... More 

Was this review helpful? Yes 1
Leiden
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed January 7, 2015

Seemed like good value until we factored in the cost of breakfast (17 euros) and parking (19 euros). Nice old building on the outside, but it has been gutted and badly rebuilt. Evidence of leaking ceilings by the elevator, and grubby rather tired rooms. Decor was dark and dated, particularly in public areas. Breakfast buffet was adequate, but cooked eggs... More 

Was this review helpful? Yes 2
ACSEVILLA, Front Office Manager at AC Hotel Ciudad de Sevilla by Marriott, responded to this review

Dear Guest, Thank you so much for sharing your experience with us. We are sorry that your stay was not so good as we wish. Our main aim is that you have a pleasant stay with us. For that reason, we hope to have the opportunity to visit our hotel in order to overcome your expectations. We are at your... More 

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