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Silken Al-Andalus Palace Hotel

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Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
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Silken Al-Andalus Palace Hotel
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Silken Al-Andalus Palace Hotel
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1,748 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lausanne, Switzerland
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

An excellent hotel with easy parking. If you are in Andalusia with a car and you fancy short trips arround this is the hotel. Excellent price for what it offers. Spacious rooms and WONDERFUL breakfast. The staff are very kind and helpful as well. The only bad thing is the distance from center if you like late staying out the... More 

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Paris
Top Contributor
75 reviews 75 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Good for late arrivals in town, easy access from airport, well-known by taxi drivers. Unfortunately we were given a room overlooking the stadium (maybe the reason why it was cheap). We only had one big towel in the room, the others were small. It was very clean and the swimming pool looked very nice (we didn't use it as we... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. Your comments help us to improve constantly, in order to keep and increase our guests services level. We are glad that you made such a positive assessment of... More 

Kos, Greece
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been there for a week and i didn't had the best experience. Bad internet service, a lot of light in room, means no sleep in a day time. Poor breakfast, no good bicycle service. Expensive mini bar products. Good guys in a reception, they help you any time. High clean level every where. Really quiet area.

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and suggestions, as... More 

Buenos Aires, Argentina
Top Contributor
76 reviews 76 reviews
55 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed there for three nights and it was ok. It's a really big hotel, with A LOT of rooms and people. The location is not that good, being around 3 miles from downtown. The advantage of that is that you can park your car in the streets nearby, free of charge. The hotel needs a refresh, carpets, bathrooms, furniture... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and... More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel during Semana Santa 2015. I booked way in advance, knowing that it will get busy and expensive closer to the trip. I was a corporate client, so I got a room in the Palace wing and breakfast in the executive lounge. The advantage of the executive lounge was that it was not crowded, it was... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We are glad that you made such a positive assessment of our facilities and service. We hope to welcome you again to Hotel Silken Al-Andalus on your next... More 

Doncaster, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

6 of us stayed for two days.We drove from our house in Murcia the others from portugal. Hotel easy to find. We had club rooms which were spacious and very clean and quiet. Nice pool and pool bar. Had lunch on one day and evening meal the next both were superb. Breakfast was exceptional with choices galore. Parking at the... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

very large hotel in 80th style, rooms are spacious, nice pool, a bit far from the center of Seville, neighborhood seems to be save to park the car, rooms are a bit noisy due to poor insulation of the wall

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. Your comments help us to continually improve, to be able to maintain and to raise the level of services provided to our customers. We are glad to hear... More 

Contributor
20 reviews 20 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

it looks like 4 or even 5 stars from the lobby and luxury Maserati at the front door. But end up getting only average 3 stars rating, Room - 3 stars. Average size and clean. Soup bar and shampoo ok. But air condition didn't function well. No heater in my room. Service -1 star. Call for room repair service but... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for five nights during Easter. This is a very busy time of the year in Seville due to the Semana Santa festival and consequently hotel prices in general are quite high. We chose to book in this hotel due to an excellent deal on Expedia and after reading previous reviews. A few highlights of our... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Senior Contributor
38 reviews 38 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good, big hotel with swimming pool area and garden. The breakfast was good buffet with lot of choices what to eat. Maybe 14,50 € is still little too much for the breakfast. We paid 10€ per person during holy week and that was okay I think. Only negative thing about the hotel for us was that it is really faraway... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, Thank you for choosing the Silken Al Andalus for your stay in Sevilla. We are glad to know your stay was pleasant. We hope to see you back soon. Sincerily, More 

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Clavel Grand Suite (70)
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Club Silken (30)
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Junior Suite (33)
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Pool (6)
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Torero Suite (49)

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