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Silken Al-Andalus Palace Hotel

Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
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1 room 1 adult
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Silken Al-Andalus Palace Hotel
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2,311 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 5 days ago NEW

If you don't like a busy and crowded place, this hotel can offer a calm and tranquil mood. The room is cozy and clean though the exterior looks old (rather i think it's vintage). I rented a car to visit the southern area such as malaga, cadiz not the downtown of sevilla. So i parked the car on the road... More 

Review collected in partnership with Amoma.com

Helpful?
Thank 신재이2014
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion on TripAdvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Alicante Province, Spain
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel could be great but everything about it conspires to be mediocre - service, cleanliness, food and attitude. We should have know that the hotel was so - so when we checked in. There was a long line at the reception but nothing was done to speed check in. The room was fine but needed a deep cleaning. I... More 

Helpful?
Thank Gehrig S
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and suggestions, as... More 

Ferragudo, Portugal
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love staying at the Al-Andalus when we are visiting Seville.We like the location, it is quiet, and only a taxi ride, or bus ride away from the Cathedral, where I suggest you start your day in Seville if you have never been there. The hotel is quite busy in the summer & has a lovely pool. The rooms are... More 

Helpful?
Thank Janemery
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review
Google Translation

"Estimado Cliente; Queremos agradecerle su confianza al elegir el Hotel Silken Al-Andalus Palace para sus estancias en Sevilla y por... More 

Kaneohe
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I do not recommend this hotel. The location is outside of the walking distance to the main attractions and the cost of taxi and the time on the bus quickly added up. The room was very small, no air conditioning available in "winter" which made the room stifling as there is no ceiling fan and opening the window exposed the... More 

Helpful?
Thank Kimiyo C
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and... More 

Europe
Level Contributor
87 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel looks great on the website but, sadly, does not live up to expectations. It is a long way out of town, the rooms need renovating, the beds were awful and the food extremely average. Having said that, I got a great deal for an overnight stop in December, including free parking, so I have to acknowledge that I... More 

Helpful?
Thank EuropeBlueSky
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and suggestions, as... More 

Birmingham, United Kingdom
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Once you get past the slightly bizarre architecture (lots of post-industrial chic concrete. cast iron and plate glass), this is a very comfortable hotel. Rooms aren't that spacious, but made up for it by the sizeable bathrooms (with lots of toiletries) and huge beds. A/c/heating was a bit patchy (the pre-set temperatures are too high for a mild winter) Breakfast... More 

Helpful?
Thank JandRandTandC
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are very happy to know that your stay in our Hotel was satisfactory for you. Thank you very much for your review and suggestions, as your comments... More 

Yorkshire Dales National Park, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

The hotel was different but in a nice way, as the decor is thought about, the service was friendly, and helpful. The room was large and comfortable for such a great price. For reference we also parked on the street for free and had no problems, we could even walk into town everyday for 45minutes. S and Graham, UK.

Helpful?
1 Thank Sairadaisy
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are glad to hear your positive opinion concerning our facilities and service. We hope to see you with us again soon. Sincerely, More 

Hamburg, Germany
Level Contributor
5 reviews
5 of 5 stars Reviewed December 28, 2015

I can not agree more with last review in english 4stars but could have 5 easily found super price as secret bargain of th day on lastminute but would not stay here again only due to location Service in general accross all areas of the hotel was superb, confort of the room and bedding in general really extraordinary

Helpful?
Thank Silvatimor
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

"Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are glad to hear your positive opinion concerning our facilities and service. Sincerely," More 

Romford, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Stayed at Al-Andalus Palace Hotel 3rd December 2015 for 4 night break. Stayed here about 10 years ago and it still lives up to its 4 stars. The only down side was the aircon in the room was set at 23 deg and we didn't manage to get a good nights sleep as the room was much too warm, having... More 

Helpful?
Thank Royace1
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We are very happy to know that your stay in our Hotel was satisfactory for you. Thank you very much for your review and suggestions, as your comments... More 

Nagpur, India
Level Contributor
236 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed November 23, 2015

This hotel is like a five star as far as facilities,decoration and space is concerned,but far from city centre and no shops,malls,food shops or restaurants around.The decorum of hotel is attractive,big corridor,dinning,big swimming pool ,everything is attractive and excellent.I stayed here for one day and had a guided city tour ,so transport was not a problem.But if you have no... More 

Helpful?
Thank sbgholse
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

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