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Silken Al-Andalus Palace Hotel

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Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
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Silken Al-Andalus Palace Hotel
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Silken Al-Andalus Palace Hotel
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1,698 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baku, Azerbaijan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed today NEW

On arrival there is no one to direct you to reception you must guess which side to enter. Reception very cramped with long queues which led to one of the elder members of our party taking a tumble down a step and hurting herself. There is a reception area at the opposite side of the entrance and for the life... More 

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dublin
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for a week vacation room was ok. Breakfast was very good buffet style. Ate there one evening in their restuarant food not bad desserts tasty. Staff were polite and recommended some places to eat in the city. I think it was nice to have a pool in the hotel as many city hotels dont have this facility... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion on Tripadvisor. We are glad that you made such a positive assessment of our facilities and service. Appreciating your support to improve our service. Receive Kind Regards, More 

Plymouth, England, United Kingdom
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights and were very pleasantly surprised, the hotel was very big and spacious and nice and quiet considering how many people were staying there. We ate the buffet dinner one night which was ok but not brilliant and I wouldn't bother again. The room was comfy and roomy but as with the other hotels we... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase our guests services level. We... More 

Cork, Ireland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is rated as 4 star hotel. I wouldn't give it even 1! General appearance inside is more to an industrial warehouse than a hotel. The restaurant was not open none of the 2 night I stayed there. And the caffeteria menu was very poor and food quality bad. Bedroom and bathroom were acceptable. One lady at the reception was... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and... More 

Manchester
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is lovely although a little out of town, but the price does reflect in the price. Food excellent, very spacious, rooms clean and big, lovely bathroom , and lots of hot water. Staff very helpful, Hairdryer and safe in rooms certainly would recommend and will return.

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We are glad that you made such a positive assessment of our facilities and service. We hope to see you with us again soon. Sincerely, More 

Tamworth, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is some way out of the city centre, but that means that is more spacious than a city hotel for the same price. There are more facilities, too, including an outdoor pool in the warmer months. Getting into town by bus is easy. Turn left out of the front doors and walk about 100 metres to the end... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are especially grateful that your stay was wonderful and up to par with your expectations. We do hope to welcome you back to Silken Al-Andalus Palace Hotel... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Just returned from a weekend away in this great hotel. It was fantastic from start to finish. Staff very helpful and all the meals we had were faultless, served very quickly by very attentive staff. The room was very clean and spacious and yes its not in the centre of town but with the bus just around the corner and... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

rome
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Silken Al Andalus, Seville We took refuge in this hotel after a really miserable experience at the Hotel Becquer, in Seville's centre, and stayed happily for six days. We chose the club double room with a terrace overlooking the gardens and swimming pool, and a 'park'. I would advise anyone to pay the extra, as it was still very... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase our guests services level. We... More 

Québec, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very good value, walking distance to Plaza de Espana. The rooms are ok, the breakfast is amazing (come early for outdoor seating) and more than anything, the pool is incredible! On very warm Sevilla summers, this gigantic pool feels so good! Lots of fun!

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion on Tripadvisor. We are fully satisfied when the guest feels all his expectations have been satisfied. We hope to see you with us again soon. Sincerely, More 

Uk
Top Contributor
80 reviews 80 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have to say we were really impressed with the standard of the rooms & hotel furnishings. It was well worth the money we paid, even taking into account the 1.40 euro cost to get into the centre by bus. We did walk it one day & it took about an hour to the Plaza de Espana and also once... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

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Amenities (93)
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Clavel Grand Suite (70)
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Club Silken (30)
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Junior Suite (33)
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Pool (6)
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Standard Twin (29)
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The Hotel (102)
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Torero Suite (49)

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