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Silken Al-Andalus Palace Hotel

Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
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Silken Al-Andalus Palace Hotel
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Silken Al-Andalus Palace Hotel
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1,786 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The short: business hotel decent location and amenities, spacious parking great A/C, There were a small number of items such as non working room phone and mini bar temp which weren't working ad expected. However, THE best staff in Europe. If I were to have to hire petsonel for a hotel this is where I would come to recruit.

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County Down, Northern Ireland
Top Contributor
123 reviews 123 reviews
47 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Our first time in Sevilla and our first time with the Silken brand. Slightly concerned on arrival as they have allowed the exterior of the hotel to get a bit scrappy. No such concerns once inside though as the interior is top class. We booked the basic room and initially it felt a little compact but was fine. Reception were... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just back frm seville stayed in silken al-andalus palace hotel beautiful is all i can say staff lovely food brill good selection of at breakfast bar staff excellent at piano bar rooms cleaned everyday def will recommend this hotel to frnds and family ive never stayed in such a big hotel before that felt so much like home staff could... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Derby, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel seems to have had some mixed reviews but my wife and I have to say we got a late deal and found a warm welcome when we turned up. We asked for a quiet room and it was done. Before leaving we asked for an extension to the Check Out time, no problem it was done. Great Sports... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, Thank you for choosing the Silken Al Andalus for your stay in Sevilla. Your positive comments are very appreciated. We hope to see you soon. Sincerely, More 

Bisamberg
Top Contributor
149 reviews 149 reviews
72 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything very good! Very comfortable place with large garden and pool. Located in residential district of Sevilla outside old town, therefore easily reachable by car. Parking in spacious garage. Taxis waiting in front of the hotel to go to the old town. Price 6 EUR.

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Client, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are glad to hear your positive opinion concerning our facilities and service. We hope to see you with us again soon. Sincerely, More 

Lausanne, Switzerland
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An excellent hotel with easy parking. If you are in Andalusia with a car and you fancy short trips arround this is the hotel. Excellent price for what it offers. Spacious rooms and WONDERFUL breakfast. The staff are very kind and helpful as well. The only bad thing is the distance from center if you like late staying out the... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Paris
Top Contributor
80 reviews 80 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good for late arrivals in town, easy access from airport, well-known by taxi drivers. Unfortunately we were given a room overlooking the stadium (maybe the reason why it was cheap). We only had one big towel in the room, the others were small. It was very clean and the swimming pool looked very nice (we didn't use it as we... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. Your comments help us to improve constantly, in order to keep and increase our guests services level. We are glad that you made such a positive assessment of... More 

Kos, Greece
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've been there for a week and i didn't had the best experience. Bad internet service, a lot of light in room, means no sleep in a day time. Poor breakfast, no good bicycle service. Expensive mini bar products. Good guys in a reception, they help you any time. High clean level every where. Really quiet area.

Was this review helpful? Yes 2
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and suggestions, as... More 

Buenos Aires, Argentina
Top Contributor
76 reviews 76 reviews
55 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed there for three nights and it was ok. It's a really big hotel, with A LOT of rooms and people. The location is not that good, being around 3 miles from downtown. The advantage of that is that you can park your car in the streets nearby, free of charge. The hotel needs a refresh, carpets, bathrooms, furniture... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Thank you very much for your review and... More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel during Semana Santa 2015. I booked way in advance, knowing that it will get busy and expensive closer to the trip. I was a corporate client, so I got a room in the Palace wing and breakfast in the executive lounge. The advantage of the executive lounge was that it was not crowded, it was... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We are glad that you made such a positive assessment of our facilities and service. We hope to welcome you again to Hotel Silken Al-Andalus on your next... More 

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1,253 photos of this hotel

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Hotel & grounds (166)
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Pool/beach area (64)
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Business center/function rooms (17)
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Dining (53)
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Bathroom (35)
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Room/suite (75)
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View from room (33)
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Family/play areas (6)
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Other (218)

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Amenities (93)
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Clavel Grand Suite (70)
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Club Silken (30)
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Junior Suite (33)
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Pool (6)
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Restaurants and Bars (62)
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Standard Twin (29)
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Suerte Junior Suite (31)
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The Hotel (102)
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Torero Suite (49)

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Hotel & grounds (78)
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Amenities