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Silken Al-Andalus Palace Hotel

Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
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Silken Al-Andalus Palace Hotel
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Silken Al-Andalus Palace Hotel
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1,943 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed today NEW

Been to this hotel for the second time in 3 years. It's perfectly situated 15min from airport which costs €22 to get to and from. All the staff behind the counter speak pretty good English so understanding them and vice versa is easy. Beautiful pool with a bar right on side of pool which serves beer, beautiful food like burgers... More 

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Chelmsford, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Came for a short, 5 day break by myself from England. I chose Seville, and this hotel, hoping it would be less of a family place in the summer holidays. I arrived on Sunday and it was full of kids. Not really an issue, found myself a quiet, shady spot in the large gardens around the pool. I kept out... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Client, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase our guests... More 

Lagos, Faro, Portugal
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a great hotel situated on the outskirts of Seville. Taxi ride into town was only a few Euros. Rooms were a bit tired and some refurbishment is needed. Staff were very friendly. Wifi was just awful. I hate it when a hotel advertises free wifi in every room when it is quite blatantly not true. It happens too... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review
Google Translation

Estimado Brian, Desde el hotel Silken Al-Andalus Palace, queríamos aprovechar la oportunidad de agradecerle su confianza al elegirnos para su... More 

Blackpool, United Kingdom
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel looked as though it needed a facelift. All rooms were ok (clean and tidy) but tired looking. We were up-graded to the Elite facilities which was very nice. This included a separate buffet breakfast served in the Italian restaurant (which was overseen by an extremely polite well-dressed young lady) and a courtesy lounge providing free soft drinks and nibbles.... More 

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are glad that you made such a positive assessment of our Elite Service. Thank you very much for your review and suggestions,... More 

Dordrecht, The Netherlands
Level Contributor
10 reviews
8 hotel reviews
3 of 5 stars Reviewed 1 week ago

Big hotel, but also really busy. More like a resort in Sevilla. Although "in Sevilla" is not really the case since it will take you a good 45 mins walk to the city centre. The bus connection is okay though. The rooms are fine and quite spacious. The pool is of okay size for a hotel like this but is... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Your comments help us to improve constantly, in order to keep and increase our guests services level. We are glad that you made... More 

Kladno, Czech Republic
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent at total of 3 nights. The hotel is located on the outskirts of the city, but the center is easily dasažitelné bus line number 3. The bus stop is located about 5 minutes walk away. The center can be reached in 25 minutes. The rooms were spacious and well equipped. During the stay, we had property amenities free... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are glad to hear your positive opinion concerning our facilities, friendliness and good service from the staff. We hope to see you with us again soon. Sincerely, More 

Glasgow, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our first time in Seville and were more than pleased with this hotel. Very easy to find from Virgil del Rocio train station, and bus #3 two seconds from hotel takes you right into the heart of the city. Rooms were clean, beds were big, no noise problems. Outdoor pool was lovely. Bar is also nice if quite pricey. Couple... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your xperience on Tripadvisor. Your comments help us to improve constantly, in order to keep and increase our guests services level. We are glad that you made such a... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A very nice hotel. Very big but not to nosiy. We stayed for 9 nights. We choosed it because of the pool and the possibility to train in fitness - we are both athletes. You can tell by the style that's an older hotel. The room was okay but old televisions with few channels. The air.con had 4 levels so... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Your comments help us to improve constantly, in order to keep and increase our guests services level. We do hope to welcome you... More 

Hertfordshire
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very comfortable and although not in centre it is only a short bus ride away and the lovely pool area is very welcoming after the heat in the city. Rooms are large and comfortable and staff are very good. Wifi works well. Would recommend it if you are visiting the lovely City of Seville.

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest; We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Bournemouth
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Brilliant hotel although a taxi ride from the town about 5 euro each trip but we'll worth as this hotel punches way above its weight. The rooms are large a very up together. The staff are very helpful nothing is too much trouble. We would come back to this hotel and recommend it. P's nice pool too.

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora-Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Your comments help us to improve constantly, in order to keep and increase our guests services level. We are glad that you made... More 

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1,337 photos of this hotel

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Hotel & grounds (199)
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Amenities (93)
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Clavel Grand Suite (70)
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Club Silken (30)
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Junior Suite (33)
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Pool (6)
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Standard Twin (29)
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Suerte Junior Suite (31)
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The Hotel (102)
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Torero Suite (49)

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