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Silken Al-Andalus Palace Hotel

4.0 of 5 Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
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Silken Al-Andalus Palace Hotel
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Silken Al-Andalus Palace Hotel
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1,627 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vadodara, India
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good: - property - café - breakfast The bad: - rooms - interiors, lighting, maintenance - location - check-in - restaurant - paying for in-room locker This looks like a hotel that once would've been grand but now, it seems a bit rundown. The check-in was a good 20-30 minute wait, and which would be longer had we requested... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase our guests... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got an excellent value for staying at this hotel ... the lobby and staff were amazing. The hotel is a little out of the Centre, which meant catching the bus or a taxi to go anywhere - but being able to live in a 4-star for Madrid hostel prices for brilliant. Rooms were average as per 4-star quality, and we... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We are glad to know your positive opinion concerning our facilities and service. We do hope to welcome you back to Silken Al-Andalus Palace Hotel on your next... More 

Oeiras, Portugal
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is nice and the people are very kind. The room was big enough as well as its bathroom. The hotel, near the rooms, seems to be a bit old and it is not modern as the entrance hall which is huge and beautiful. The breakfast has a huge variety of food though after 10 a.m. Lots of people... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are very happy to know that your stay in our Hotel was satisfactory for you. Thank you very much for your review and suggestions, as your comments... More 

New York City, New York
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is about 10-15 minute cab/bus ride away. The breakfast is good. The wifi sucks. We received good service from couple of guys at the concierge however while extending our room for another night this guy named Felipe was awfully rude. The hotel is quite dated. The rooms however are big. The food at the restaurant is decent.

Was this review helpful? Yes 2
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent room - spacious and bathroom lovely, great hotel. The gardens were lovely, but unfortunately the pool, which looked great, was closed which was a shame as it was 32C in the daytime. We just had a fabulous time anyway as Seville is so interesting and also relaxing. It is outside the city centre but accessible by bus and there... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Andrea, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are glad to hear your positive opinion concerning our facilities and service. We hope to see you with us again soon. Sincerely, More 

Madrid, Spain
Top Contributor
55 reviews 55 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 12, 2014

It's a nice hotel, maybe a bit too "1980s" for my taste. It's next to a big football stadium so may be loud during games. The rooms an bathrooms were nice and comfortable. There's parking (paid I think), but also free parking on the street. The free wifi worked well.

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, Thank you for choosing the Silken Al Andalus for your stay in Sevilla. We are glad to hear your stay was pleasant. We hope to see you back soon. Sincerily, More 

A TripAdvisor Member
4 of 5 stars Reviewed December 11, 2014

We got a really good deal last minute on this hotel. We knew it was a bus ride from the sights so I won't gripe about the location being far. If you were going to soccer games this would be ideal as the stadium is a stones throw. The staff who greeted us were not very welcoming combined with the... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are very sorry if your stay has been not as comfortable as you expect. Your comments help us to improve constantly, in order to... More 

Warsaw
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 21, 2014

Hotel was our base for a week when we visited our daughter during her Erasmus exchange with University of Seville. This was a very good choice. Hotel is outside of the city centre, but it is well communicated - there is bus stop 50 meters from the entrance. Also it is very easy to reach by car, and it is... More 

Was this review helpful? Yes 2
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. Your comments help us to improve constantly, in order to keep and increase our guests services level. We are glad that you made such a positive assessment of... More 

New Delhi, India
Contributor
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 20, 2014

Summary: Grand property, 4 starrish, great staff, awesome breakfast and a decent pool = Super value. About 4kms from the historic center which is the only downside although connected via frequent buses (15 mins ride). Get the 10 ticket Tussam pass if you are staying a few days. The room was spacious, clean and had all amenities - no complaints.... More 

Was this review helpful? Yes 2
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2014

I have just enjoyed my second visit to this hotel. Although it is not located in the centre of Seville, there is a bus stop just around the corner. Buses are frequent, cheap and the journey only takes 10-15 minutes. This slight incovenience is more than balanced by the cost, quieter location and hotel facilities. The breakfast is fabulous and... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. We are glad that you made such a positive assessment of our breakfast buffet. We do hope to welcome you back to Silken... More 

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Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#5 Best Value Hotel in Seville
#26 Luxury Hotel in Seville
#27 Business Hotel in Seville
#51 Romantic Hotel in Seville

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