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Silken Al-Andalus Palace Hotel

4.0 of 5 Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
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Silken Al-Andalus Palace Hotel
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Silken Al-Andalus Palace Hotel
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1,663 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Uk
Top Contributor
80 reviews 80 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars NEW via mobile

I have to say we were really impressed with the standard of the rooms & hotel furnishings. It was well worth the money we paid, even taking into account the 1.40 euro cost to get into the centre by bus. We did walk it one day & it took about an hour to the Plaza de Espana and also once... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed in a club room with terrace at the Al-Andalus for a full week at the end of November 2014. The room's been pretty large occupying also a sofa corner. However, furniture should be renewed in some cases as you can see well that it has been already used for years. Especially the beds: the mattresses are very saggy and... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase... More 

Ruislip
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from staying at this first class hotel. Can not fault the staff or location of this hotel in any way. Everything was faultless from the cleanliness/decoration down to the his/hers wash basins

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Not upto the mark rooms need renovation very dull feeling overall in the hotel. Whereas the place Seville was beautiful evening was wonderful in Santa Cruz. Do take care of your personnel belonging lot of thieves around....

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Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase our guests... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

It was our third time in this hotel and once again we weren't disapointed. It has a great price for value and the breakfast is amazing! The beds are really confortable and the rooms well decorated, staff are really pleasant and helpful. If you stay at this hotel you better have a car with you because it's far from the... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are glad that you made such a positive assessment of our facilities and service. We hope to see you with us again soon. Sincerely, More 

Las Vegas, Nevada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is huge and nice. The rooms were pretty good with ok views. The hallway smelled like BO pretty badly, not sure why. Both days we walked to the city center and it took an hour each way. Both nights we took a taxi and it was about 8 Euro each way. The best thing about the hotel was... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Caldiad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Your comments help us to continually improve, to be able to maintain and to raise the level of services provided to our customers.... More 

Vadodara, India
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 12, 2015

The good: - property - café - breakfast The bad: - rooms - interiors, lighting, maintenance - location - check-in - restaurant - paying for in-room locker This looks like a hotel that once would've been grand but now, it seems a bit rundown. The check-in was a good 20-30 minute wait, and which would be longer had we requested... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase our guests... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

Got an excellent value for staying at this hotel ... the lobby and staff were amazing. The hotel is a little out of the Centre, which meant catching the bus or a taxi to go anywhere - but being able to live in a 4-star for Madrid hostel prices for brilliant. Rooms were average as per 4-star quality, and we... More 

Was this review helpful? Yes
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We are grateful for the trust you have shown in us by choosing Hotel Silken Al-Andalus Palace, and for the time spent sharing your valuable and kind opinion in Tripadvisor. We are glad to know your positive opinion concerning our facilities and service. We do hope to welcome you back to Silken Al-Andalus Palace Hotel on your next... More 

Oeiras, Portugal
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 6, 2015

The hotel is nice and the people are very kind. The room was big enough as well as its bathroom. The hotel, near the rooms, seems to be a bit old and it is not modern as the entrance hall which is huge and beautiful. The breakfast has a huge variety of food though after 10 a.m. Lots of people... More 

Was this review helpful? Yes 1
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We wish to take this opportunity to thank you for choosing us on your recent trip to Seville, also to thank you for spending time offering your opinion on Tripadvisor. We are very happy to know that your stay in our Hotel was satisfactory for you. Thank you very much for your review and suggestions, as your comments... More 

New York City, New York
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 4, 2015

The hotel is about 10-15 minute cab/bus ride away. The breakfast is good. The wifi sucks. We received good service from couple of guys at the concierge however while extending our room for another night this guy named Felipe was awfully rude. The hotel is quite dated. The rooms however are big. The food at the restaurant is decent.

Was this review helpful? Yes 2
Coordinadora-Calidad, Coordinadora de Calidad at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Silken Al-Andalus Palace Hotel for your stay in Seville, as we also appreciate you have spent your time in sharing your experience on Tripadvisor. Thank you very much for your review and suggestions, as your comments help us to improve constantly, in order to keep and increase... More 

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Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#5 Best Value Hotel in Seville
#26 Luxury Hotel in Seville
#26 Business Hotel in Seville
#51 Romantic Hotel in Seville

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