We were initially booked at the MA Alhamar, but on reaching there, we were informed that due to "technical problems" they had no rooms available and they would be shifting us to the MA Narazies, which was a 5 star property. Hence I cannot comment on the price-value of the hotel. But in terms of basic amenities, this hotel is... More

This is definitely one to avoid. Poor location, and the spa costs €23 per visit for residents! There are very many much better options in Granada. More

Booked this hotel because it was recommended. Location is good, and it has parking. However, I had my camera with me but we forgot in the room. Only 30 minutes later, we went back and they have told us that it is not in the room. Our mistake was we called them and asked whether they found it or not.... More

The location is terrible, we arrived by car and the access to the parking area was a nightmare, and on top they charge 15 euros a day for parking. We asked at the front day for help on local tours, and we were told that they did not provide that service, that we had to go to the official tourism... More

This is a new hotel Boasting five star. But I estimate this is only three or forur star regular hotel. They need know-hows to operate elegantly. No fancy. No romantic. No dreaming. Just a regular four star hotel. Of course there is no problem to stay here. You can stay if the cost matches your purse. Maybe this hotel is... More

Having stayed here and seen what the staff have to put up with very long hours and no pay they haven't paid on time for over 18 months but they charge enough staff have gone 2 months with no pay absolutely disguting. they work 17 hours sometimes loose their holiday and have to take when told not when they want... More

There are real five star hotels and there are ones that claim they and they are not. Nazaries in Granada is one of the latter category. The personnel is a joke. the rooms are a joke, the location is a joke, and their so-called spa which at this point I suspect to be imaginary - since all I heard was... More

General: Atmosphere was not very friendly. Staff are polite but cold. The upkeep of the hotel is NOT of 5 star standard, decor was shabby with lights hanging off the wall and fixtures put up slanted. Room: small, dull in appearance but clean. Restaurant. The morning service wasnt that good. We walked in the first day and a waitress was... More

For a 5 star establishment, this hotel did not meet the customer service expectations: - no one to help us with our bags into the hotel or up to the room - reception staff were not very helpful when we wanted to hire a car, they just told us to book online The location of this hotel is at least... More