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Puerta de Las Granadas

#15 of 129 Hotels in Granada
Certificate of Excellence
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Cuesta de Gomerez, 14, 18009 Granada, Spain
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10% off room rate
Best prices for: 1 room 1 guest
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Puerta de Las Granadas
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586 reviews from our community

Traveler rating
    299
    218
    49
    14
    6
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82
322
34
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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  • All months
    (586)
  • Mar-May only
    (147)
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    (150)
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    (173)
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    (116)
All months
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hi folks, The hotel is in an excellent location to visit the Alhambra and souvenir shops and eateries in Granada. Most importantly the staff is excellent. We got a free upgrade to room 401 from which we can see the Alhambra. Ana at the front desk was extremely helpful towards this switch and very friendly and provided us lot of... More 

Was this review helpful? Yes 1
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you very much for your positive opinion and your kind words. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our city. We are really sorry about the incident with the showerhead. We have figured the problem out, and now it works correctly. We are also very... More 

USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Highly recommend. We were street side, with balcony views 100 meters to the lowest Alhambra gate. Room cozy, very clean and comfortable, bathroom tight but clean, modern, terrific shower. The best part is the staff, thank you especially Carmen for making our stay a treat. Short walk to scads of restaurants. Hotel although full was quiet. Would stay here again.

Was this review helpful? Yes 1
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear George, Thank you very much for your so kind words. We really apreciate your point of view of our establishment. We are very glad to know that your stay in our hotel was so satisfactory and the best pleasure we can have is to know that we have managed to be helpful for you. Thank you very much for... More 

Pittsburgh, Pennsylvania
Top Contributor
63 reviews 63 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very accommodating staff. Enjoyed the sun terrace for leisure time. Not the most comfortable beds but it was the case almost everywhere in Spain for some reason. Very convenient location - close to everything - get ready for uphill hiking though:) Very good Flamenco place just across the street. Enjoyed the stay there a lot!

Was this review helpful? Yes
PuertadeLasGranadas, Director de Recepción at Puerta de Las Granadas, responded to this review

Dear Nataliya, Dear Guest, Thank you very much for your opinion in Tripadvisor. We are very grateful for your opinion about our Staff; which is very important to us, as they constitute one of our best assets. We feel deeply sorry that the bed was not up to your wishes and liking. Our beds and mattresses are of good quality;... More 

Cowichan Bay, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had booked this hotel to be close to Alhambra since we were walking. They provided friendly email assistance to not only secure tickets to Alhambra but also directions in planning transit and timing to allow us the quick 2 day turn around in getting in and out of Granada. All planned and excited and my wife breaks a bone... More 

Was this review helpful? Yes 1
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear Mr, Cook, First of all, and as we told you by email, we feel really sorry about your wife's broken bone. It's a pity that you you were not able to spend a few days with us. Thank you very much for your opinion in TripAdvisor and for your kind words. Even if you haven't stay in our hotel,... More 

Guangzhou
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Good location. Easy to get to famous Alhambra. Convenient to find restaurants and shops nearby. Especially frondesk young lady is very nice and warm-hearted. She was willing to arrange any scenic spot entrance ticket, bus ticket for guest, and also told me the best restaurants surrounding the hotel.

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you very much for your positive opinion and your kind words. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our city. We are also very grateful for your opinion about our Staff, which is and will keep on being one of our best assets and the... More 

Stockholm, Sweden
Top Contributor
80 reviews 80 reviews
48 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff of this hotel are really friendly, helpful and competent, make you feel welcome and anticipate what you need. For instance, I got a mail from them just before my stay, with info about parking, and when I replied I was coming by bus, they replied with a description on how to get there from the bus station. On... More 

Was this review helpful? Yes 1
PuertadeLasGranadas, Director de Recepción at Puerta de Las Granadas, responded to this review

Dear customer, Thank you for having taken the time to leave us such a valuable and extensive opinion about our Hotel. Your review will help, for sure, to improve the quality of our service, and of course, thank you for your five points ; ) Regarding the space in our rooms and our bathroom, we would like to inform you... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

We were only her for a quick 2-night stop, but this place is in the perfect location, only about 10 minutes' walk from Al Hambra, and, in the opposite direction, 2 minutes' walk to a plaza full of cafes and restaurants. Our room had a great shower, with high water pressure and plentiful hot water. Manager Carmen was very friendly... More 

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you for your opinion and for your recommendation. We can’t help but appreciate your point of view of our establishment. It is really very important for us to know that you enjoyed your stay at our hotel and our city. We are also very grateful for your opinion about our Staff. They work everyday for our guests... More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 9, 2015

I have booked this hotel because it was listed as close to the Alhambra but I wouldn't have imagined it was SO close! We got room 401, on the fourth and last floor and was great. Fantastic view (like a penthouse), silent and relaxing. Staff is very very gentle and helpful, wifi is fast and available for free. Once you... More 

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you very much for your positive opinion and your kind words. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our city. We are also very grateful for your opinion about our Staff, which is and will keep on being one of our best assets. It will... More 

1 review
4 of 5 stars Reviewed February 3, 2015

Surprisingly helpful people, cozy bedroom, good location, amazing view♡ If the elevator connected to the highest floor,or my carrier wasn't that heavy, I would give 5 stars to this place. I spent a great happy time here. And at the taverna they recommended, we could have a delicious meals and the best sangria in Spain. (We went to the restaurant... More 

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you very much for your so kind words. We can’t help but appreciate your point of view of our establishment. It is really very important for us to know that you enjoyed your stay at our hotel and the best pleasure we can have is to know that we have managed to be helpful for you. It... More 

Worthing, England
Top Contributor
81 reviews 81 reviews
52 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed January 25, 2015

A very good hotel in a great location. Yes our room was a bit small but it was adequate. Some people seem to have unrealistic expectations of large rooms in the centres of old European cities, this is rarely the case. There are many reviews regarding how good the location of the hotel is, I agree. The staff are excellent.... More 

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you very much for your opinion. We can’t help but appreciate your point of view of our establishment. It is really very important for us to know that you enjoyed your stay at our hotel and the best pleasure we can have is to know that we have managed to be helpful for you. It will be... More 

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