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Puerta de Las Granadas

#14 of 127 Hotels in Granada
Certificate of Excellence
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Cuesta de Gomerez, 14, 18009 Granada, Spain
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What travelers say:
Very friendly
(6)
Great location
(5)
Plaza Nueva
(5)
Puerta de Las Granadas
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Puerta de Las Granadas
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597 reviews from our community

Traveler rating
    304
    222
    50
    15
    6
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85
328
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed it once we got used to the small room. Staff was helpful and warm and location was great...easy walk to what we wanted to see, plenty of back streets to explore and avoid the craziness and crowds of Plaza nueva and the main drag. Walk up the hill to the Alhambra, across the bridge to Albayzin and... More 

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, We really appreciate your kind words and your opinion in TripAdvisor. As you know, all the staff of the Hotel always tries to do its utmost to be helpful. It is really very important for us to know that you enjoyed your stay at our hotel, specially our courtyard, in this season is perfect to stay and having... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I would highly recommend this hotel for many reasons. The rooms are basic but you're in Spain what do you need a fancy room for? The room was was very clean and plenty of space for my husband and I. Overall, I found the people of Granada to be the most friendly and helpful people of my whole trip to... More 

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear July, Thank you for such a good and encouraging comments and compliments and for your recommendation. We are also very grateful for your opinion about our Staff. They work everyday for our guests feel well cared and the best pleasure we can have is to know that we have managed to be helpful for you. It is also very... More 

Brisbane, Queensland
Top Contributor
105 reviews 105 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel Puerta de las Granadas is a simple small hotel right in the centre of town. In fact, the biggest bonus is that you can walk to the entrance gate of the Alcazar, the main attraction of Granada. Rooms here are small and simple, so don't expect luxury. The main plaza is 1 min walk away and the Alcazar about... More 

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PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear Guest: Thank you for your comments and recomendation .We really appreciate your opinion in TripAdvisor. Regarding the space in our rooms and our bathroom, we would like to inform you that our Hotel is a 19th century building, located in a highly protected area of the city (near the Alhambra). When restoring it, we had to respect the original... More 

Fresno
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here 3 nights and were pleased to have chosen Hotel Puerta de las Granadas. The hotel is modern, with several cozy areas for drinking coffee, or just relaxing. Once the Alhambra closed in the evenings it seemed the monument's employees walked down the hill heading home. Their voices carried a bit, but it wasn't unpleasant and only lasted... More 

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PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you for your opinion in TripAdvisor. We can’t help but appreciate your point of view of our establishment. It is really very important for us to know that you enjoyed your stay at our hotel and our city. We are really sorry about the voices and noices that you heard when monument's employees walked down the hill.... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2015

Hi folks, The hotel is in an excellent location to visit the Alhambra and souvenir shops and eateries in Granada. Most importantly the staff is excellent. We got a free upgrade to room 401 from which we can see the Alhambra. Ana at the front desk was extremely helpful towards this switch and very friendly and provided us lot of... More 

Was this review helpful? Yes 2
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you very much for your positive opinion and your kind words. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our city. We are really sorry about the incident with the showerhead. We have figured the problem out, and now it works correctly. We are also very... More 

USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

Highly recommend. We were street side, with balcony views 100 meters to the lowest Alhambra gate. Room cozy, very clean and comfortable, bathroom tight but clean, modern, terrific shower. The best part is the staff, thank you especially Carmen for making our stay a treat. Short walk to scads of restaurants. Hotel although full was quiet. Would stay here again.

Was this review helpful? Yes 1
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear George, Thank you very much for your so kind words. We really apreciate your point of view of our establishment. We are very glad to know that your stay in our hotel was so satisfactory and the best pleasure we can have is to know that we have managed to be helpful for you. Thank you very much for... More 

Pittsburgh, Pennsylvania
Top Contributor
63 reviews 63 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 7, 2015

Very accommodating staff. Enjoyed the sun terrace for leisure time. Not the most comfortable beds but it was the case almost everywhere in Spain for some reason. Very convenient location - close to everything - get ready for uphill hiking though:) Very good Flamenco place just across the street. Enjoyed the stay there a lot!

Was this review helpful? Yes 1
PuertadeLasGranadas, Director de Recepción at Puerta de Las Granadas, responded to this review

Dear Nataliya, Dear Guest, Thank you very much for your opinion in Tripadvisor. We are very grateful for your opinion about our Staff; which is very important to us, as they constitute one of our best assets. We feel deeply sorry that the bed was not up to your wishes and liking. Our beds and mattresses are of good quality;... More 

Cowichan Bay, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2015

We had booked this hotel to be close to Alhambra since we were walking. They provided friendly email assistance to not only secure tickets to Alhambra but also directions in planning transit and timing to allow us the quick 2 day turn around in getting in and out of Granada. All planned and excited and my wife breaks a bone... More 

Was this review helpful? Yes 1
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear Mr, Cook, First of all, and as we told you by email, we feel really sorry about your wife's broken bone. It's a pity that you you were not able to spend a few days with us. Thank you very much for your opinion in TripAdvisor and for your kind words. Even if you haven't stay in our hotel,... More 

Guangzhou
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

Good location. Easy to get to famous Alhambra. Convenient to find restaurants and shops nearby. Especially frondesk young lady is very nice and warm-hearted. She was willing to arrange any scenic spot entrance ticket, bus ticket for guest, and also told me the best restaurants surrounding the hotel.

Was this review helpful? Yes
PuertadeLasGranadas, Director General at Puerta de Las Granadas, responded to this review

Dear guest, Thank you very much for your positive opinion and your kind words. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our city. We are also very grateful for your opinion about our Staff, which is and will keep on being one of our best assets and the... More 

Stockholm, Sweden
Top Contributor
80 reviews 80 reviews
48 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed February 22, 2015

The staff of this hotel are really friendly, helpful and competent, make you feel welcome and anticipate what you need. For instance, I got a mail from them just before my stay, with info about parking, and when I replied I was coming by bus, they replied with a description on how to get there from the bus station. On... More 

Was this review helpful? Yes 3
PuertadeLasGranadas, Director de Recepción at Puerta de Las Granadas, responded to this review

Dear customer, Thank you for having taken the time to leave us such a valuable and extensive opinion about our Hotel. Your review will help, for sure, to improve the quality of our service, and of course, thank you for your five points ; ) Regarding the space in our rooms and our bathroom, we would like to inform you... More 

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