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All 128 Granada hotels

Palacio de Santa Ines

3.0 of 5 Hotel   |   Cuesta de Santa Ines 9, 18010 Granada, Spain
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Ranked #10 of 128 Hotels in Granada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Koren001 Ra'anana, Israel
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341 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ra'anana, Israel
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a gem. It is a serene, renovated historic building beneath the Alhambra with original Andalucian features including inner courtyards that are a pleasure to relax in.We stayed here for two nights and found the staff friendly and helpful. Because of the location in the Albaycin, you drive to a central underground carpark, take a ticket and then... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My daughter and I stayed at this property for three days. What a gem! The rooms are small but individually decorated in the Moorish style. Ask for one with a view of the Alhambra which is lite up at night. Easy walk to the Plaza. Delightful and helpful English speaking staff. You will need to rent a room safe for... More

Was this review helpful? Yes 3
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. La Dirección More

Bournemouth, England
Top Contributor
57 reviews 57 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely courtyard hotel entrance with extremely friendly staff. My friends had booked a room with a view of the Alhambra which was quite small but the view was certainly lovely. I had a view of a passageway! Breakfast was included and very good if a little cramped. Great location right in the heart of the Albaicin. It's an old building... More

Was this review helpful? Yes 5
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thanks for your kind review. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities. However I am glad that you had a very nice stay with us and I hope you can visit us again. Yours sincerely, La Direccion More

Melbourne, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly & helpful staff and lovely rooms with views of Alhambra made this a most enjoyable two days in Granada. The location is perfect too with a pleasant walk to the Plaza along the river. On our first night there were buskers in the Plaza and young people playing drums and we had a lovely meal at one of the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. La Direccion More

Belfast
Top Contributor
106 reviews 106 reviews
25 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a lovely location just one block from the river, making both the old town and central Granada easy to navigate on foot. Our room, whilst not one of those with an Alhambra view, was really nice, with a spiral staircase to an upper floor (unfortunately this made the wardrobe a little awkward to negotiate, but this only... More

Was this review helpful? Yes 7
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Thank your for your kind review. You will see on your next stay. Consider this your home. La direccion More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Pros: Architecturally interesting building Comfy mattresses Very nice bed linens Nice gold embroidered towels the first night Good view of Alhambra from funny little room if you pay for "a view" Good selection for breakfast Very interesting neighborhood worth exploring Cons: 12 steps up to the front door with your suitcase Website should mention lack of elevators for top floor... More

Was this review helpful? Yes
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, We are grateful for your comment following your recent stay. However we were sorry to read that we did not meet your expectations. Regarding the problem with the cleaning and the towels I'm totally embarrassed. We had a new worker in in the housekeeping department, however, this person is no longer works with us. I can guarantee you... More

Litchfield, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautifully done renovation of a 1500's convent, with antiques mixed with modern art on its own private square one block from the river and two blocks from a major plaza So perfect! Great staff, cleanliness and breakfast - but the very best part are the million dollar views of Alhambra. Lit up at night, this view makes it hard to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 7
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your nice review. I hope you can visit us again. Please mention that you have already stayed with us on your next book, you'll enjoy special conditions. Consider this your home. La Direccion More

Hamilton, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Depending what you are interested in doing in Granada, this might be the hotel for you. You do have to drag your suitcase a couple of steps to get to it but, you are greeted with the friendliest staff. Breakfast was absolutely delicious. The room itself was comfortable minus the sewer smell coming out of the bathroom (I stayed on... More

Was this review helpful? Yes
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thanks for your review. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities. However I am glad that you had a very nice stay with us and I hope you can visit us again. Yours sincerely, La Direccion. More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic small and special hotel....I hate to share it with anyone else! But the location and ambiance as well as the large and comfortable room need to be bragged on. And the breakfast was fantastic. Staff was super friendly. I feel so lucky to have chosen this jewel!

Review collected in partnership with this hotel

Was this review helpful? Yes 7
Seattle, Washington
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is about 20 minutes from the airport by taxi for about 25€. The receptionist at the desk was wonderful. They had previously bought tickets to the Allambra, 3 months in advance. There are 35 rooms, each decorated differently. Be sure to ask for king beds, forgot to do this and had 2 singles pushed together. The beds were... More

Was this review helpful? Yes 7
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Additional Information about Palacio de Santa Ines

Address: Cuesta de Santa Ines 9, 18010 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palacio de Santa Ines 3*
Number of rooms: 35
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Also Known As:
Palacio De Santa Ines Hotel Granada
Palacio De Santa Ines Granada

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