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All 128 Granada hotels

Palacio de Santa Ines

3.0 of 5 Hotel   |   Cuesta de Santa Ines 9, 18010 Granada, Spain
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86%
Ranked #9 of 128 hotels in Granada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
frau55pat Ellicott City, Maryland
  • Reviews (292)
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292 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Ellicott City, Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has a lot of character and has been well-kept. We felt like we had traveled back in time. It is located 1 flight up from the river directly across from the Alhambra. The staff was friendly and helpful in answering questions, recommending places to eat and getting us reservations.

Was this review helpful? Yes 2
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. La Direccion. More

Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The location in the historical Albayzin, facing Alhambra couldn't be better. The hotel itself has a wonderful atmosphere, with old frescoes in the lobby. It's not luxury but has character. We travelled with small children, and they really loved the 2-storied room we had. The reception staff was very helpful. Great quality/price ratio and we would definitely stay here again.

Was this review helpful? Yes 3
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank your for your kind review. You will see on your next stay. Consider this your home. La Direccion More

Boca Raton
Contributor
19 reviews 19 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I will get the bad news out first. If you are driving by car- the directions they give you to park at the garage are not great and driving in Granada is very messy- a lot of traffic!!! The hotel is at the corner of the Albyzin--so you are in the old arab quarter which is great. easy to find... More

Was this review helpful? Yes 2
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank your for your kind review. Your are right, all Albaicin area is from XIII Century and all quarter is an arabian constrution, streets are narrows for keep cool in Summer, this is part of Granada charming but is hard for driving, we will improve the instructions for get to the hotel. Thank you for you understanding. We... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My experience at Palacio de Santa Ines was superb. Reception was cordial and professional and the room was very comfortable. The location is unbeatable, just off the Paseo de los Tristes, and just a couple of minutes' walk from Plaza Nueva and all the yummy eateries in Calle Elvira. Don't forget to visit the historic bañuelos árabes (bathhouse) just a... More

Was this review helpful? Yes 3
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. The Bathhouse that you said is called El Bañuelo, it is an amazing monument and is not crowded. I hope see you again very soon. Consider this your home. La Direccion More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in this wonderful hotel. Room 10 was fantastic. It's very quiet and has a sitting room with a wall of windows that looks onto the Alhambra. It is ideally located a short walk from Plaza Nueva and there are a number of small bars and restaurants a few steps away.

Was this review helpful? Yes 3
DIRECCIONPALACIO, Propietario at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your nice review. I loved room 10# for the amazing views. Consider this your home. La Direccion. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in room 25. Our 2 kids had 2 beds up in a loft, our bed below was great, we had a view of the Alhambra, staff nice, spoke English, booked Alhambra for us. The location is just where you want to be. I'd skip breakfast for the price. Great choice -would stay again for sure.

Was this review helpful? Yes 2
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank your for your kind review. You will see on your next stay. Consider this your home. La Direccion More

Marietta, Georgia
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for only one night, but wished we had booked for longer. The staff were very helpful, especially Vanessa. From check-in help with our luggage to booking a flamenco show, and directions-- the staff was excellent. And our room, #10, was so beautiful. We had a sitting room that overlooked the Alhambra, and the view made... More

Was this review helpful? Yes 5
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thanks for your kind review. I am glad that you had a very nice stay with us and I hope you can visit us again. Yours sincerely, La Dirección. More

Lincoln, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently enjoyed 3 nights in this hotel which was wonderful.it is definitely in the best part of town and perfectly situated for Alhambra . The staff could not have been more helpful and they were so nice. We had a superior double room, room no2, which was absolutely beautiful, having been the dining room of the original palace. We... More

Was this review helpful? Yes 7
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. La Direccion. More

Virginia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago

After reading many of these reviews, I'm beginning to think that one's opinion of the hotel might be very dependent on the room. We were in a typical European-sized room, that is to say, it was small. It faced the inner courtyard and I slept with my ear plugs in both nights because you could hear every sound magnified from... More

Was this review helpful? Yes 3
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, We are grateful for your comment following your recent stay at Palacio de Santa Inés. Size of the rooms are different because this is a house from 16th Century and we keep original contruction, so some rooms are very big and others midium size. Really charming of the hotel is that each room is different. We made as... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2014

Excellent service and friendly staff who organised our tickets for the Alhambra in advance as the Alhambra website didn't accept Australian credit or debit cards. The location was excellent, so close to the Alhambra which we could also see from our rooms. Room number 7 was a suite with a separate living space and entry hall, 2 bathrooms including jacuzzi,... More

Was this review helpful? Yes 6
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Additional Information about Palacio de Santa Ines

Address: Cuesta de Santa Ines 9, 18010 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palacio de Santa Ines 3*
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Also Known As:
Palacio De Santa Ines Hotel Granada
Palacio De Santa Ines Granada

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#4 Family Hotel in Granada #6 Business Hotel in Granada #11 Romantic Hotel in Granada
Hotel Class
Official Description (provided by the hotel)
The 16th-century Palacio De Santa Ines, in the Unesco World Heritage Albayzín district, is a 5 minute walk from Granada Cathedral. Crossing the small hall at the entrance, visitors will be fascinated by the courtyard beauty because of its fountain, columns, balustrades and in particular, of Renaissance frescos painted by Alexander Mayner and Giulio Romano, Rafael’s disciples, who came to Granada in 1520 to paint the Peinador Queen of the Alhambra and ... Palacio de Santa Ines.This picturesque hotel consists of 35 rooms, consists of two small sixteenth century Mudejar buildings. The first one is called the Eternal Father's House, restructured in 1995, gave rise to the Hotel and has been expanded in 2001 with the renovation of the building adjoining the St. Agnes’ s laundry. The hotel terrace offers panoramic views of the Alhambra. All the rooms are equipped with a safe, minibar, private bathroom, hairdryer and free toiletries. Some rooms are duplex, meanwhile the Superior Rooms offer Alhambra view.A buffet breakfast is available and the hotel offers tea and coffee in the afternoon. Free Wi-Fi is available and there is 24-hour front desk. Hotel staff can reserve tickets for shows, guided tours to the Alhambra Palace and other events. They also help you with travel arrangements. ... more   less 
Number of rooms
35

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