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Palacio de Santa Ines

#5 of 124 Hotels in Granada
Certificate of Excellence
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Cuesta de Santa Ines 9, 18010 Granada, Spain
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732 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights in mid January with our two teenage children. We had rooms on the 3rd floor which had stunning views of the Alhambra. Our room with a queen size bed was very comfortable and had a huge bathroom. Our children's room with twin beds had a little less space but was fine. Perhaps a change to... More 

Helpful?
2 Thank Sitilewa149
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, We would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and the hotel itself. It was a pleasure to receive you. I hope you´ll... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The building/palace by itself is breathtaking and charming with many of the original Andalusian features. The lady at the reception (on 1/21) was not only very good looking and smart but also knowledgeable and helpful. Breakfast was pricey so had it elsewhere outdoors (many "terrazas" to choose from) with many options for good dark coffees and breads (not the tourist... More 

Helpful?
2 Thank y26 2
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and the building itself. It was a real pleasure receiving you. Thanks once again for your nice comments and for your recommendations. We can´t wait your next visit to Granada. You ´ll always be... More 

Steinwenden, Germany
Level Contributor
75 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a wonderful small hotel, in an ancient structure with beautiful architectural features, and loads of character. Great breakfast w/lots of local specialties: cheeses, churros w/ chocolate, regional jams, fig cake, baked custard. We stayed in the "Alhambra"--worth every penny with a stunning 20 foot ceiling, beautiful antique furnishings. Yes, it is an older structure. If you need a... More 

Helpful?
Thank Jeff P
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for appreciating all our services. We are glad to know that you enjoyed every small details of the Hotel, the architecture, the history and the character of the building. You absolutely did the best election reserving our Suite. With more than 50m ² of surface area , a mudejar polychromated ceiling and two balconies, the Suite... More 

White Rock, B.C.
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 3 days in Granada and live it. The hotel was very clean and the staff on the reception desk were very helpful with anything we want to know regarding tickets, taxis, etc. The Palacio is right across from the La Alhambra. We found it so easy to get everywhere from here. A great restaurant at the foot of... More 

Helpful?
Thank murphymj
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest , First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. It was an absolutely pleasure receiving you during your visit to Granada. You are absolutely right , the Hotel Palacio de Santa Inés is a XVI century building that preserved the original construction. Full... More 

Manama, Bahrain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A lovely old property converted into a small hotel. Great location. Friendly and attentive staff. Beds were comfortable. Lime the way the rooms kept with the original features. Only the bathroom needs some updating maybe with a proper shower.

Review collected in partnership with this hotel

Helpful?
1 Thank hsnebrahim74
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and the hotel itself. It was a pleasure to receive you. I hope you´ll stay with us in your next trip to Granada Best regards Customer Department Service More 

Community of Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had the most beautiful views of the Alhambra from our little terrace. Worth climbing the stairs. If you stay in the older part of the building there is not an elevator. There are other rooms that are accessible by elevator. Personnel efficient and helpful. Good breakfast and the perfect location!

Review collected in partnership with this hotel

Helpful?
3 Thank maribel317
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are feeling so gratified to know that you enjoyed the views to the Alhambra from your room. You are absolutely right, getting up in the morning with such beautiful views is absolutely a dream... More 

Denver, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I loved the calm beauty of this courtyard-centered hotel. From our 3rd floor window, the night-time view of the Alhambra was stunning. The hotel's location was perfect for walking to the Alhambra and for exploring the town. The bed was comfy. The room was quiet. The staff were friendly. The wifi was fast. The building was charming,... More 

Helpful?
3 Thank 27christa
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, We would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are pleased to know that you enjoyed the location, the atmosphere, the beauty of the courtyards and the building itself. We would like the thank you also form your your fidelity and for choosing us in your... More 

New York City, New York
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 8, 2016

This hotel is staffed by among the nicest, most professional people in the business. It is in a terrific location, within walking distance, with beautiful rooms. The staff is patient, helpful and knowledgable. The only suggestion I would offer is to bring your own laptop if you think you will need regular access to a computer, but they do have... More 

Review collected in partnership with this hotel

Helpful?
3 Thank themiller0561
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest We are pleased to know that your stay was pleasant. Many thanks for appreciating all our services. We are glad to know that you enjoyed the location and the staff hospitality. Our aim is to give the best service to make your stay pleasant and enjoyable. As you perfectly said, the hotel offers free coffee and tea in... More 

Rio de Janeiro
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 4, 2016

Dec. 23 and 24 2015. The hotel is quaint and well located. Despite being some steps away from the street and with no elevator ( we stayed on the third floor) , we felt so welcomed and taken care by Imaculada that that was soon forgotten. If you have mobility problems , you should choose a hotel with the entrance... More 

Helpful?
2 Thank MecaCorsetti
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest. Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel, that you enjoyed the beautiful views of the Alhambra from your room and that you appreciated the location of such charming and historical quarter. Being a XVI Century building, 1520´s Palace,... More 

Charleston, South Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016

The location of this hotel is very central and the views of the Alhambra are stunning. However, you are paying for that. Hotel was expensive and the room as very small. Breakfast was excellent. Nearby restaurants were very good.

Helpful?
1 Thank Timothy C
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel and neighborhood. We are actually situated in one of the most beautiful and historical area of Granada. Close to the main important monuments, restaurants, museums in town You are absolutely right,... More 

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