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Palacio de Santa Ines

#8 of 127 Hotels in Granada
Certificate of Excellence
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Cuesta de Santa Ines 9, 18010 Granada, Spain
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1 room 1 guest
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583 Reviews from our TripAdvisor Community

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Traveler rating
    327
    186
    58
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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Beinwil am See, Switzerland
1 review
5 of 5 stars Reviewed yesterday NEW

we had a nice room with Klima and tv, and very big bathroom with a seperate shower and a bath it was very proper. very nice old style Hotel, Excellent People from the Hotel they help you with everything. (Booking Alhambra)

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Edinburgh, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely hotel, with extremely helpful staff, who couldn't do enough for you. We a had a very spacious, comfortable room, with a very comfy bed.It was always spotlessly clean, We opted to have breakfast here, where on offer was a great selection of breads, cheese , hams, cold meats and fruits and juices, extremely substantial, always being replenished.

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Chester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

What a great little place this is, it's got a magical quality about it. As soon as we arrived we felt we were in Moorish palace with the tiled floors, columns and the smell of incense. Our suite on the top floor had views of the Ahambra Palace across the roofs of the Albaycin district. We had a jacuzzi bath... More 

Review collected in partnership with this hotel

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for two nights on a tour of Spain and Portugal for our Honeymoon. The location was great, and the views from our room were fantastic -- the entire Alhambra. The staff were friendly and helpful too and helped us figure out how to best get around and to catch a cab to the bus station when we left.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Nuremberg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice Andalusia hotel with very friendly staff and a nice view from the room to the Alhambra. Short ways from the hotel to the city or other sightseeing places. The breakfast room is small, but what you can eat is enough.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel and neighborhood. We are actually situated in one of the most beautiful and historical area of Granada. Close to the main important monuments , restaurants, museums in town You are absolutely... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent hotel full of character and very good friendly service. It's in the heart of the Albaycin on the River Darro with views of the Alhambra. Worth asking for room availability on that side. A sixteenth century building restored in 1993. We had a duplex room effectively two rooms for us and our two children. Bathroom a little cramped... More 

Was this review helpful? Yes 2
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel. Consider this home. Thanks once again for your time and for your comments. This makes us work with more enthusiasm Best regards Customer Department Service More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Though it is hard to find if you drive into the city, this hotel was extremely comfortable and well located once you leave the rental car behind. Beware if you have a rental car, besides being difficult to find via car, you have to park about 2 miles away. The hotel reimburses you the cost of a cab, but it's... More 

Was this review helpful? Yes 2
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest , We just want to thank you for the maximum evaluation given to us . In my Name and on the name of all the staff , thanks one again , it was an absolute pleasure to receive you . We hope to see you in a very short future . Consider this your home Best regards Customer... More 

Burlington, Ontario, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice Albayzin hotel with questionable Spanish manners. I left, unfortunately, one of my specialized cables in the room attached to the TV. I contacted reception same day by phone, left a voice mail and sent an email about trying to have it mailed and about my availability to fully reimburse them for any expense. I received no return call and... More 

Was this review helpful? Yes 1
Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent service and personal. Very good and central at Albaicin. Good communication by email before arrive. They organized Alhambra visit for us while website was already booked out on that day. Great city holiday!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Palacio S, Director de Relaciones Públicas at Palacio de Santa Ines, responded to this review

Dear Guest , We just want to thank you for the maximum evaluation given to us . In my Name and on the name of all the staff , thanks one again , it was an absolute pleasure to receive you . We hope to see you in a very short future . Consider this your home Best regards Customer... More 

Copenhagen, Denmark
Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are in Granada to see the Alhambra this is definitely one of the right places to stay. You should take a room with a view of the Alhambra (superior room) and enjoy. For dinner go to one of the restaurants near mirador de San Nicholas for the full Alhambra view experience. The staff in the hotel are very... More 

Was this review helpful? Yes 2
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel and you have enjoyed the fabulous views to the Alhambra from the window of your room. We hope to see you very soon Best regards Customer Department Service More 

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