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Palacio de Santa Ines

3.0 of 5 Cuesta de Santa Ines 9, 18010 Granada, Spain
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Certificate of Excellence 2014
Palacio de Santa Ines
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Palacio de Santa Ines
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434 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
28 reviews 28 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars NEW

This is a lovely hotel and it must be said that the staff were truly lovely and our room looked out on the Alhambra. It has all the old world charm you could wish for and is built round two court yards ( and that is probably the problem). Any noise at all in the court yards reverberated into our... More 

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I had a lovely time staying at this hotel in the historic old part of Granada. It was quiet, comfortable and clean. As a woman travelling alone I felt very safe and the reception staff were kind and helpful. I did not have breakfast so I cannot comment on it, but there was a vending machine in the corridor that... More 

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to Granada on a 3 day visit and found this hotel on trip advisor and booked before going to Spain.It is in an ideal location in the old part of the city with everything close to hand,very friendly staff and very good service.We will soon be returning.

Was this review helpful? Yes 2
Rome, Italy
Top Contributor
92 reviews 92 reviews
34 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is housed in a lovely XVI cent. buiding beautifully restored just at the beginning of the Albacyn, the old quarter of Granada and it is full of charme. It is ideal to visit the Alahambra,about 20 minutes walking distance and also to visit Albacyn and Sacromonte,the city centre is also very close. Rooms are very spacious with a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Bern, Switzerland
Top Contributor
57 reviews 57 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in the family room last December for night. The kids slept in a loft. Room does not seem upgraded in terms of bed and bathrooms. The Hotel Location is close walking distance from Plaza Nuevo and close to river. The taxi stops on the main road by the river and it is several flights of stairs with luggage... More 

Was this review helpful? Yes 2
Berlin, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

we spent some nice and interesting days in Granada in March last year.We are very glad and pleased to have chosen Palacio Santa Ines for accomodation. It`s very central and was quiet, a few steps from river Darro and near Alhambra. We started with a good breakfast and it was fascinating to discover Albayzin. Many other interesting places, restaurants, shops,... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a fantastic stay here. The staff desk was helpful in advising us where to go eat & offered to help us book some trips. The breakfast was delicious & the lovely cleaning lady was really kind & helpful. Our room was spacious, a large pillow selection (never had this luxury before!). Location was also fantastic!

Was this review helpful? Yes 3
Victoria, Australia
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its hard to add more compliments to those already written. We had a great stay and particularly appreciated one of the staff obtaining Alahmbra entrance vouchers for us when I had been unable to use my Australian credit card. Very highly recommended.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
olympia washington
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So close to everything and easy to find, just a few steps up from the river. A few blocks from plaza Nuevo. Beautiful interior. Excellent staff. Very clean. Unique. Great rooms for the price. We stayed 4 nights and didn't want to leave.

Was this review helpful? Yes 1
Penrith, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very helpfull staff. Follow the instructions to park at car parks five minutes away. Paid for car park added to hotel bill around 18 euros per day Taxi fare refunded on way in. Pay about 7 euros for taxi on way back. Hotel in old quarter, walking distance of every where. Room had glass windows then shutters then more glass... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location , the atmosphere, the staff hospitality, the room and the hotel itself. It was a pleasure to receive you. I hope you´ll stay with us in your fourth trip to Granada Best regards Customer Department Service More 

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Additional Information about Palacio de Santa Ines

Address: Cuesta de Santa Ines 9, 18010 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palacio de Santa Ines 3*
Number of rooms: 35
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Also Known As:
Palacio De Santa Ines Hotel Granada
Palacio De Santa Ines Granada
Hotel Style:
#5 Family Hotel in Granada
#9 Business Hotel in Granada
#15 Romantic Hotel in Granada

501 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (94)
Hotel & grounds (30)
Room/suite (24)
View from room (6)
Dining (2)
Bathroom (7)
Family/play areas (1)
Other (24)

Expert photos: Taken by TripAdvisor travel experts

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Alhambra Suite (47)
Amenities (11)
Boabdil Junior Suite (48)
Double Standard Room (36)
Double Superior Queen Room (38)
Duplex Family Room (44)
Morayma Double Superior Twin Room (40)
Restaurants and Bars (22)
The Hotel (83)

Management photos: Courtesy of the property manager

All management photos (38)
Family/play areas (2)
Hotel & grounds (12)
Room/suite (15)
View from room (2)
Bathroom (3)
Business center/function rooms (1)
Other (3)
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