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Palacio de Santa Ines

3.0 of 5 Cuesta de Santa Ines 9, 18010 Granada, Spain
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Certificate of Excellence 2014
Palacio de Santa Ines
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Palacio de Santa Ines
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388 reviews from our community

Traveler rating
    202
    135
    41
    8
    2
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77
215
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6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We decided to pay a little extra for a room with a view of the Alhambra and that is one of the best investments in our trip to Spain! Please, if you decide to stay here, treat yourselves to a room with a view, the view is phenomenal. The hotel is an old 16th century building with tons of charm.... More 

Was this review helpful? Yes 1
Rostov-na-Donu, Russia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We found hotel very interesting and romantic as: - it has a yard inside, - our room was with an attic flour, - the building is really old with wrong geometry but kept in good condition, - pictures and all the decor elements are made with love, - the staff was very kind and friendly.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We took our daughter, son in law and granddaughter to Granada for a special treat on our granddaughter's eighth birthday. We were advised by Granada friends that the Palacio de Santa Ines was THE place for such an event. We weren't disappointed. The location, right across from the Arab Baths, was perfect for trying that delightful experience. The front desk... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Palacio S, Customer Department Service at Palacio de Santa Ines, responded to this review

Dear Madam First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are delighted to know that your stay with us was pleasant and enjoyable. We hope to see you very soon , perhaps for the next granddaughter´s birthday Customer Department Service More 

Mijas, Spain
Top Contributor
90 reviews 90 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night with a view to seeing a show which started at 8.30 in another part of town. The price of the great location (in the heart of the pedestrianised historical centre), is that it's a total nightmare trying to find their suggested car park, not helped by the directions which in English are plain wrong. The... More 

Was this review helpful? Yes 2
Palacio S, CUSTOMER DEPARTMENT SERVICE at Palacio de Santa Ines, responded to this review

Dear Guest First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service. The lights of... More 

Velez-Malaga, Spain
Contributor
18 reviews 18 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights here.The hotel is A beautiful old palace in a perfect location.The staff were charming & very friendly & helpful.The room was perfect in every way.Lovely views across to the Alhambra & walking around this area of the Albaicin was like stepping back in time,Magical.All the bars,restaurants & shops were so close by,yet the hotel was very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Palacio S, CUSTOMER DEPARTMENT SERVICE at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel and neighborhood. We are actually situated in one of the most beautiful and historical area of Granada .Consider this home. Thanks once again for your time and for your comments. This... More 

Denver, Colorado
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

PROS 1) Near Alhambra (some rooms have stunning views of it) 2) Walking distance to Plaza Nueva shops and restaurants 3) Tapas bar just a few steps away from the hotel itself 4) Beautiful rooms 5) Very helpful staff 6) Small safe in the room for valuables I booked "rooms with a view" at this hotel at the recommendation of... More 

Was this review helpful? Yes 1
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service. The light system... More 

Lenexa, KS
Top Contributor
79 reviews 79 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 12, 2014

Unique hotel with an excellent location in Granada. The staff was wonderful; they were very pleasant and helpful with letting me use their front desk phone and providing advice on parking. (We accidentally found a parking space and were able to keep it for free during our stay!)

Was this review helpful? Yes 2
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. Your evaluation makes us work with more enthusiasm. . We will be waiting to see you in your next visit to Granada The Manager More 

Ahmedabad, India
Top Contributor
64 reviews 64 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 10, 2014

We stayed here for 2 nights and found the hotel quite pleasing. It exudes an old world charm. Immediately after entering the room I pulled the curtains of the window and saw Alhambra in front of me in all its majesty. It was breathtaking. The hotel is near Plaza Nueva, a happening square. The breakfast spread was good and the... More 

Was this review helpful? Yes 2
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 4 points review. This encourages us to work with enthusiasm. Consider this your home. The Manager More 

Luton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2014

We recently spent a night at this beautiful hotel in Granada so we could attend a flamenco show. If you have any mobility issues then Room 9 which is a junior suite may not be suitable for you. The Room has an internal stairwell which is an awkward shape and the bath/shower requires some athleticism to enter. As it is... More 

Was this review helpful? Yes 1
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest First of all, we would like to thank you for your kind comment s following your recent Stay at the Hotel Palacio de Santa Inés. We are delighted to know that your stay with us was pleasant and enjoyable. Thanks for appreciating our beautiful building and our efforts to make your stay unforgettable The Manager More 

Ontario, Canada
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 4, 2014

Very nice hotel with friendly service, conveniently located in walking distance to the Alhambra. My husband and I enjoyed a beautiful suite for 3 nights which actually could have been comfortable for a family of 4. The small balcony facing the inside courtyard was a nice spot to enjoy a glass of wine. We found the breakfast room a little... More 

Was this review helpful? Yes 2
Palacio S, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest Thank you for your kind review. We are delighted to know that your stay with us was pleasant and enjoyable. Consider this your home. Best regards The Manager More 

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Additional Information about Palacio de Santa Ines

Address: Cuesta de Santa Ines 9, 18010 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palacio de Santa Ines 3*
Number of rooms: 35
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Also Known As:
Palacio De Santa Ines Hotel Granada
Palacio De Santa Ines Granada
Hotel Style:
#3 Family Hotel in Granada
#4 Business Hotel in Granada
#17 Romantic Hotel in Granada

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