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Palacio de Santa Ines

#7 of 127 Hotels in Granada
Certificate of Excellence
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Cuesta de Santa Ines 9, 18010 Granada, Spain
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556 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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New Orleans, Louisiana
5 of 5 stars Reviewed 3 days ago NEW

We stayed in Granada for one day during our honeymoon and stayed at the Palacio de Santa Ines. This hotel is in the perfect location- just a few steps away from the hustle and bustle. We had stayed at mostly modern hotels during our time in Spain and this hotel was probably the most traditional. It was on the smaller... More 

Was this review helpful? Yes
Tyne and Wear, England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Palacio de Santa Ines is in an excellent location for exploring the Albaicin and access to the Alhambra. The hotel is a lovely mix of spanish style and modern facilities. There are plenty of restaurants and pubs nearby. The staff were very friendly, polite and attentive. There is complimentary beverages provided each afternoon when you may need to escape... More 

Review collected in partnership with this hotel

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FONTAINEBLEAU
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were thoroughly charmed by this hotel...we were given an accommadation fit for kings and felt pampered by the staff. They were very friendly and anxious to make our stay the best possible. We loved it there and will tell all our friends about this treasure. The hotel was lovely and the staff welcoming...what else would you ask for?!!! Oh,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Aalborg, Denmark
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Visiting Granada for the 2nd time (as a "pit stop") during this summer Holidays we searched with short notice the availabilities and found and selected the Palacio de Santa Ines which turned out to be one of the great choices made and experiences had in this tour. Best definition of the experience is simply to say 'Spot On'.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
DIRECCIONPALACIO, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you so much for your kind review. Best regards. More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We are absolutely delighted to stay in this Hotel. Carolina at the front office is extremely helpful. she helped us with the tickets to the Alhambra and also helped us reschedule our bus tckets. I also spoke to the night shift staff, he arranges the morning breakfast. The hotel has very cheerful people. the room is decent, we were on... More 

Was this review helpful? Yes 4
DIRECCIONPALACIO, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Excellent location with beautiful views of Alhambra. Beautiful palace hotel. Very comfortable. Good breakfast buffet. Friendly staff who helped us get tickets to Alhambra and made our stay in Granada very enjoyable.

Was this review helpful? Yes 3
DIRECCIONPALACIO, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you so much for your nice review. I hope see you very soon. Best regards. More 

New York City, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were on the top floor with a beautiful view of the Alhambra. The room was small and cozy, the bathroom clean and nicely tiled. The breakfast buffet was very nice. The front desk tended to be purely business with not much interest in the guests aside from checking in and making sure clients paid for extras.

Was this review helpful? Yes 2
DIRECCIONPALACIO, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your review. I am very surprise for your review about staff. Our staff is always the best of the hotel for the rest of the Guests. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky to find this little gem of a hotel for our one night in Granada. Nestling under the walls of the Alhambra converted from a 16 th century palacio it is chic and inexpensive. Great breakfasts and a great location in the Albucein district! Room 7 had 2 bathrooms and a sitting room! Fantastic!

Was this review helpful? Yes 2
DIRECCIONPALACIO, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Thanks for your nice review. Best regards. More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my type of hotel. Sensitively restored 16th Century, with all mod cons.. Nothing fancy but comfortable and just right for the experience of being in Granada. Well positioned in Albacin. No traffic.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
DIRECCIONPALACIO, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. More 

Essex, UK
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a small hotel (32 rooms) formed from two C16th palaces. It is full of character and beautifully situated close to the city centre, looking up at the Alhambra and on the edge of the historic Albeycin area. The staff couldn't have been more helpful and friendly. I was concerned about the need to leave our car in a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
DIRECCIONPALACIO, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you so much. I'm glad you enjoyed with our new service of kettle in superior rooms. You also have request this service in a standar room. Consider this your home. La Direccion More 

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