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Palacio de Santa Ines

#9 of 129 Hotels in Granada
Certificate of Excellence
Hotel website
Cuesta de Santa Ines 9, 18010 Granada, Spain
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Palacio de Santa Ines
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458 reviews from our community

Traveler rating
    245
    154
    48
    9
    2
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89
260
17
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (458)
  • Mar-May only
    (117)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (101)
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Караганда
Contributor
19 reviews 19 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located in the ancient Jewish quarter. Very quiet in the morning, the birds are singing. Some of the rooms of the Alhambra fortress is visible. It is a 10 minute distance. Rooms comfortable, in the old Arabic fashion style. Our room had two rooms, one with bath and the other with shower. The staff of the hotel... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this lovely Hotel for 3 nights, the staff were extremely helpful and informative, they arranged tickets for Alhambra. The room (10) was spacious with amazing views of the Alhambra! Bed was comfortable, excellent time had, I'd highly recommend it.

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my partner stayed here for five days as my birthday gift and it was absolutely amazing. The hotel staff were really friendly and as soon as we walked in they were really warm and welcoming. We went into our room straight away (we arrived at 1pm) and the room was absolutely pristine. The view also from our room,... More 

Was this review helpful? Yes 3
Easington, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nice small hotel, comfortable bed, friendly staff and a breakfast to set you up for the day's sightseeing. Located in a great location for sightseeing, eating out and maybe shopping if you need to! Hotel is located a short walk along the road from square where taxi are available and sight seeing trips can be booked. Reasonable priced accommodation will... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is beautiful, peaceful, centrally located and is in walking distance of all major places to see or visit. We stayed for 6 nights and did not regret one moment. The reception staff were extremely helpful from the time we arrived by giving us info on places to eat nearby and helping to orientate us by providing maps of... More 

Was this review helpful? Yes 3
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. La Dirección More 

Leiden, Zuid-Holland, Netherlands
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good but a bit slow service. Very kind personnel. Not possible to park your car near the hotel. Very good breakfast was served. You can walk to the Alhambra in about 20 minutes. Unique hotel with freso's on the wall

Was this review helpful? Yes 1
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank your for your kind review. Hotel was fully booked during your stay. We try give you a faster service on your next visit. Consider this your home. La Direccion More 

Walnut Creek
Contributor
18 reviews 18 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights and enjoyed the view of Alhambra from our room. Perfect location and great breakfast. The staff made great recommendation for local Tapas. We hope to come back and will recommend this place to our friends.

Review collected in partnership with this hotel

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DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your nice review. I hope you can visit us again. Please mention that you have already stayed with us on your next book, you'll enjoy special conditions. Consider this your home. The Management. More 

Tenbury Wells, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A historic building, C 16th, with original murals in the reception courtyard area. A great location off a pedestrian street, so it was quiet for sleeping although in the middle of the old quarter, just opposite the Alhambra. Friendly helpful staff, clean rooms, comfortable beds, free wi fi. I would definitely stay there again.

Was this review helpful? Yes
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank your for your kind review. We will see you on your next stay. La Dirección. More 

Oxford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful location, charming hotel and so much to do and see. Granada is a beautiful city and the Alhambra is stunning. The restaurants are plenty and very good. It's also a great base for daily skiing in the Sierra Nevada, only 40 mins drive away.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. La Direccion More 

Loveland, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel. It's right in the middle of everything. The staff is very accommodating, and our room was great. We were on the 3rd floor and had a view of the Alhambra. The internet access is easy and fast. Close to really nice restaurants, and shopping, as well as the Alhambra, Cathedral and more.

Review collected in partnership with this hotel

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