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Palacio de Santa Ines

#10 of 127 Hotels in Granada
Certificate of Excellence
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Cuesta de Santa Ines 9, 18010 Granada, Spain
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469 reviews from our community

Traveler rating
    253
    155
    50
    9
    2
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93
265
17
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic family room ! Amazing tranquil hotel in a fabulous location. Plentiful breakfast buffet style. Lovely friendly staff. Didn't get much sleep thanks to noisy inconsiderate people in room 25 next door. Only gripe is that hotel staff were adamant that we would be unable to visit Alahmbra Palace during our stay as tickets all sold - 2 different members... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect hotel for our stay in Granada. We had room 11 right on the top floor up very steep stairs but with a fabulous view of Alhambra . Room small but well appointed comfortable bed. Staff very friendly and helpful and excellent breakfasts. The staff offered us a change to a room with acces to a lift but we preferred... More 

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Beaufort, North Carolina
Top Contributor
137 reviews 137 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow, what a pleasant surprise! My husband is 6'6", so we are always thrilled to find a true king bed. We had a view of the Alhambra, which was stunning. Our room was well-equipped, especially the bathroom. So nice to actually have a bidet. Cannot complain about one thing. Would definitely stay again. Truly outstanding front desk staff. Take their... More 

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Saint Paul, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I loved the location of this hotel, rooms were nice and clean. The day time receptionist, I'm embarrassed to say I forgot her name, was a delight and extremely helpful. It's about a 20 min walk to Alhambra and the hotel helped me with my reservation for Alhambra. My one and only complaint is that the nighttime receptionist wasn't very... More 

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Worcester, Massachusetts
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you like charm and old world quaint style, you'll love this hotel. It's adorable with all its nooks and crannies! but it's not for everyone. No lift, so if you have trouble walking up stairs - (and they are steep steps) - you'll have a hard time. (They will carry your luggage for you, though). Once you arrive in... More 

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Караганда
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located in the ancient Jewish quarter. Very quiet in the morning, the birds are singing. Some of the rooms of the Alhambra fortress is visible. It is a 10 minute distance. Rooms comfortable, in the old Arabic fashion style. Our room had two rooms, one with bath and the other with shower. The staff of the hotel... More 

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London, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this lovely Hotel for 3 nights, the staff were extremely helpful and informative, they arranged tickets for Alhambra. The room (10) was spacious with amazing views of the Alhambra! Bed was comfortable, excellent time had, I'd highly recommend it.

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my partner stayed here for five days as my birthday gift and it was absolutely amazing. The hotel staff were really friendly and as soon as we walked in they were really warm and welcoming. We went into our room straight away (we arrived at 1pm) and the room was absolutely pristine. The view also from our room,... More 

Was this review helpful? Yes 3
Easington, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice small hotel, comfortable bed, friendly staff and a breakfast to set you up for the day's sightseeing. Located in a great location for sightseeing, eating out and maybe shopping if you need to! Hotel is located a short walk along the road from square where taxi are available and sight seeing trips can be booked. Reasonable priced accommodation will... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful, peaceful, centrally located and is in walking distance of all major places to see or visit. We stayed for 6 nights and did not regret one moment. The reception staff were extremely helpful from the time we arrived by giving us info on places to eat nearby and helping to orientate us by providing maps of... More 

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DIRECCIONPALACIO, Gerente at Palacio de Santa Ines, responded to this review

Dear Guest, Thank you for your 5 points review. This encourages us to work with enthusiasm. Consider this your home. La Dirección More 

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Morayma Double Superior Twin Room (40)
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