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All 130 Granada hotels

AC Palacio de Santa Paula, Autograph Collection

5.0 of 5 Hotel   |   Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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83%
Ranked #18 of 130 hotels in Granada
Certificate of Excellence 2013
A recent review
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440 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here and we were very pleased with everything, especially the beds. For me the bed was totally amazing and I had the best night´s sleep I have ever had it was so comfortable and spacious. Ok our view from our room was not the best, a brick wall, but the way the room was set up was perfect... More

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Princeton, New Jersey, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this former convent. The room was very modern and comfortable. I was initially worried about the noise in my first floor, street facing room, but it was very quiet. The double set of windows certainly contributed to the quiet. The location is convenient on a main street, Gran Via.

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Hurst Green, Lancashire
Top Contributor
94 reviews 94 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stated here for three nights right in the centre of the historical part of Granada. The rooms are nice and well equipped. Only criticism (and I fed this back to the forint office team) was that on arrival we felt rushed and were given our room key and showed the direction of the lift to our floor. That was it.... More

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Senior Contributor
29 reviews 29 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at a lot of Marriott properties in the States. Turned in points for this stay. It was well worth it. The property is situated in the heart of Granada. The lobby, patio and all the common space was all first rate. Our room was excellent. If you like Marriott properties in the States you will like this property.... More

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Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned back from a 3 day trip in Granada. As I also stayed in AC hotels in Cordoba and Madrid, I get to compare the different facilities. I'd say this is an ideal place for a tourism stay in Granada. The staff is very pleasant and the rooms are very comfortable. The place is very conveniently located, walkable vs... More

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Cambridge
Top Contributor
81 reviews 81 reviews
55 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved this hotel. It had real character the rooms were slightly on the small and dark side but given it was on a very busy main road the soundproofing was not just aesthetically pleasing but very effective. It was spotlessly clean as was the large bathroom. The only slight gripe was we appeared to be missing an in room... More

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Chicago
Contributor
11 reviews 11 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel because of the good reviews we saw on TA. During our stay it wasn't the case. We booked a room with a king bed and found out it was actually a twin combined together. After our complaint, they moved us to a room with a true king bed. Then that night taking shower both of us... More

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Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear Punamo We would like to thank you for your time to write a review of the hotel in Trip Advisor. We can see that your stay was not as pleasant as you expected. Please let us offer you our apologies for the problems that you had in your days in Granada. I am happy to see that one of... More

London, United Kingdom
Top Contributor
105 reviews 105 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Property is very nice, central location to the sites, helpful staff, and FAST wifi (best seen throughout Spain)! Issues: upgraded to courtyard room due to platinum level with Marriott. Wedding reception and other guests are noisy in courtyard creating sleeping issues. Rooms are lacking in sound proofing. Even though hotel is non smoking hotel, staff allow folks to smoke in... More

Was this review helpful? Yes 3
Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2014

My fiancé and I recently traveled through Portugal and Spain and found this hotel to be one of the most welcoming and comfortable. The staff here continuously went above and beyond our expectations. They were some of the most helpful hotel staff I have ever encountered and truly made our experience in Granada as best as it could be. My... More

Was this review helpful? Yes 1
Tokyo
Top Contributor
114 reviews 114 reviews
52 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

The AC Santa Paula (Marriott Autograph Collection) was the best of our three hotels on our current trip through Spain. I can rave about are the incredibly professional, knowledgeable, courteous and friendly staff here, especially Javi and Carmen at the front desk. In my superior room, there is a bit more room compared to the standard ones (not exactly sure... More

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Additional Information about AC Palacio de Santa Paula, Autograph Collection

Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Address: Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Granada
#6 Business Hotel in Granada
#14 Family Hotel in Granada
#22 Romantic Hotel in Granada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AC Palacio de Santa Paula, Autograph Collection 5*
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