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All 127 Granada hotels

AC Palacio de Santa Paula, Autograph Collection

5.0 of 5 Hotel   |   Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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84%
Ranked #14 of 127 hotels in Granada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
HennessyJD Newcastle, United Kingdom
  • Reviews (486)
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486 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Newcastle, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

My girlfriend surprised me by booking this hotel for an over night stay in Granada while we were visiting the region. When we arrived the front desk were very attentive and polite. We were even upgraded to a superior room free of charge. The room was very clean and the decor was fantastic. They provided a large range of toiletries... More

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Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have just come back from a weekend stay in this hotel and it was very enjoyable. We didn't eat in the hotel but we did enjoy the cocktails! Our room was clean and the beds especially were really comfortable. All in all a really enjoyable stay in a lovely place and town.

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London
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had booked a superior room at this, so called, five star hotel in a converted monetary in the centre of Granada. When we arrived we were shown to a dark, tucked away room, with some of the windows frosted. The reason for this, we discovered was that it was inches away from a glass lift shaft. My husband felt... More

Was this review helpful? Yes 1
Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear GainsboroughLondon Thank you for sharing your experience in our hotel in Tripadvisor. Though your experience here was not as expected, we tried to do our best in order to assist you at the check in. As you very well explain, we offered you several rooms to choose, one of them you took (standard room instead of the superior reserved... More

Morristown, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The AC was a wonderful choice for a short visit in Granada. It is close to all the main attractions and offers clean and interesting lodging. I regret we didn't have more time to spend at the hotel. The staff was very friendly and helpful. The restaurant was first class for breakfast and lunch.

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Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was incredibly cool given its origins as a former convent. There are beautiful murals on the wall and our room faced an outdoor courtyard, which was a nice place to sit in the evening. However, the hotel still had the amenities of a modern five star hotel. The staff was very accommodating. We had booked two rooms (one... More

Was this review helpful? Yes 2
Newcastle, Australia
Top Contributor
72 reviews 72 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The moment I arrived at the AC Palacio Granada the respectful yet friendly nature of the staff was obvious …the room was excellent …the highlights kept coming particularly eating at the outside section of the restaurant that evening ….it was a gastronomic sensation …a great way to begin time hiking in the white villages after admiring the Alhambra

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Doha, Qatar
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were very pleased to arrive at this lovely. The service was wonderful. There was a small glitch surrounding our arrival caused by atypical downpours and the street being closed for road works. My husband waited in a side street whilst I made my way to the hotel on foot as we were unsure where to park. At reception a... More

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UK
Top Contributor
198 reviews 198 reviews
69 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After arriving at the main bus station we transferred to a city bus to reach our hotel easily and a local overheard our conversation on the bus about our booked abode and commented to us that we would not be disappointed with the venue. Later during our stay we visited a tourist information office to book a flamenco show and... More

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New York City, New York
Top Contributor
51 reviews 51 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Centrally located, close to main cathedral. Bus stop directly in front if hotel. Very open lobby and courteous staff. We were able to check in early (~12.30). Our room was in newer part of building , away from elevator high floor to avoid noise. Hallway carpeted so you can't hear other guests. Room has laminate floors and is very bright... More

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New York
Top Contributor
54 reviews 54 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights in early June. We had reserved a superior room and were provided a room (#2) in the back of the hotel that faced a quiet street. The room is painted in a dark salmon color with dark wood furnishings and there wasn't much natural light. However, the room was big, quiet and... More

Was this review helpful? Yes 1
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Additional Information about AC Palacio de Santa Paula, Autograph Collection

Address: Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AC Palacio de Santa Paula, Autograph Collection 5*
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Granada #7 Business Hotel in Granada #15 Romantic Hotel in Granada #21 Family Hotel in Granada
Hotel Class
Number of rooms
75

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