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AC Palacio de Santa Paula, Autograph Collection

#15 of 124 Hotels in Granada
Certificate of Excellence
5.0 of 5
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Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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AC Palacio de Santa Paula, Autograph Collection
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784 Reviews from our TripAdvisor Community

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Lisbon, Portugal
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This hotel barely corresponds to a 3-star, let alone a 5-star establishment. We've had multiple problems that were dealt with very poorly and inefficiently. The A/C in our room did not work, so we received a portable heater, which caused three consecutive black-outs. The key to the room stopped functioning. The room was so dark, we had to use our... More 

Helpful?
Thank Mardm926
Welwyn Garden City, United Kingdom
Level Contributor
447 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is perfectly located , we walked everywhere including the Alhambra from here . The problem with Spanish Hotel classification is 5* is 4* by UK standards , only a 5* Grand Luxe is proper 5* . The room we had was very small but I think most of them are similar as it is a former convent .... More 

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1 Thank phillip g
Singapore, Singapore
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love everything about Santa Paula. This is such a beautifully conserved, maintained and managed 16th century convent, that my 3 nights experience felt truly palatial. The property is well located on Gran Via de Colon, near to many important places such as the Albaicin, the Cathedral and the bus stop to the Alhambra. It’s about 5 to 8 minutes... More 

Helpful?
Thank hashim o
London
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, very comfortable rooms, fantastic breakfast. We stayed three nights and thoroughly enjoyed ourselves. There are lots of lovely bars and restaurants nearby and you can easily access all tourist attractions by foot.

Helpful?
Thank LondonGlittergirl
Sao Paulo, SP
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very quick 24h laundry service. I have never seen such a good service. When I use laundry service on sunday, I passed at 15:30 and returned 20:00! Amazing. Good Hospitality, friendliness of all the staff, clean and chic interior of the room and restaurant, etc. I can not find any problem. Also we can additionally order hot meal at breakfast.... More 

Helpful?
Thank nagasaki1956
McLean, Virginia
Level Contributor
110 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is great! Walking distance to the Albaycin & downtown district. Buses, taxis, Hop On/Off buses are available if you don't like to walk more than 2 blocks. We felt safe walking around as we enjoyed the architecture & history. Train station is only less than 2 miles away, which costs us 7Eu. We walked everywhere from the hotel, except... More 

Helpful?
Thank dancelovah4life
Manchester, United Kingdom
Level Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

the hotel is a historic monastery that gives a cozy and unique atmosphere to it. the location is very convenient, right in the city center from where you can easily get anywhere, from cultural visits to restaurants or just a walkabout. the restaurant's food is really good though pricey.

Helpful?
Thank Francis R
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 6, 2016

Nice hotel however room is pretty small due to historic building (convent), location quite good, easy to access Moorish Alhambra complex and Palacio de Generalife, service level good and breakfast just nice

Helpful?
1 Thank DOL2000
Istanbul, Turkey
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 4, 2016

It is very nice hotel with elegant staff!Nice room! and also ambience of garden is so nice and calm! The foods in their resturant is delcius and has a high quality. The only problem for me was that the breakfast.The breakfast was not in their standard. Specially the fruits were not fresh ! Any way,I am so happy that I... More 

Helpful?
Thank Nahit636
Taipei, Taiwan
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 4, 2016

We had a very nice two night family stay at the AC Palacio de Santa Paula in December. Walking distance to everything (beware that there is a ton of hill climbing to see La Alhambra and other sites) and is in the heart of the old section of town, so tons of places to eat and see. Much of the... More 

Helpful?
Thank John I
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