We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 129 Granada hotels

AC Palacio de Santa Paula, Autograph Collection

5.0 of 5 Hotel   |   Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Hotel website
Hotel deals
Hotel packages
Hotel amenities
AC Palacio de Santa Paula, Autograph Collection
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added AC Palacio de Santa Paula, Autograph Collection to your Saves list
Ranked #15 of 129 Hotels in Granada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Rover10 Lancashire
Write a Review

572 reviews from our community

Traveler rating
    289
    197
    67
    11
    8
See reviews for
101
325
15
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (572)
  • Mar-May only
    (125)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (170)
  • Dec-Feb only
    (112)
All months
Lancashire
Top Contributor
57 reviews 57 reviews
53 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Getting to the Santa Paula by car isn't particularly easy due to Granada's one way system and narrow streets. Once there, however, this hotel proved comfortable, quiet at night and staffed by pleasant, helpful staff. Partly due to Trip Advisor reviews we upgraded to a superior room on the inner courtyard - €44 extra per night. I'm not sure it... More 

Was this review helpful? Yes
Collinsville, Connecticut, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This spectacular boutique hotel is absolutely charming...and the associates throughout the hotel were all marvelous and extremely helpful. This is my first time in Spain and I am seeing that everyone in Spain is incredibly friendly and welcoming... I only had one night in Madrid because of travel issues but I'm glad it was spent at the AC Palacio Retiro...... More 

Was this review helpful? Yes 1
San Francisco, CA
Top Contributor
56 reviews 56 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was first rate! We were traveling with a family of 5 adults in three rooms. Check in was efficient and we were all next to each other. The hotel is clean and nicely decorated. The hotel is located in a great part of the city, except it was a bit tricky driving to the front door.... More 

Was this review helpful? Yes
Houston, Texas
Top Contributor
58 reviews 58 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights in early december which is a great time to visit the region. Quiet great prices and still warm. The hotel is situated within walking distance of most of the sites. Also within a stroll of literally dozens of restaurants and tapas bars. The hotel is very comfortable and has a unique bar and dining area in terms... More 

Was this review helpful? Yes
Jakarta, Indonesia
Top Contributor
63 reviews 63 reviews
52 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I are frequent travelers, usually staying in Marriott or Starwood properties in Asia, Europe or North America. This hotel has been one of the best places we have stayed recently. Our room was facing the convent courtyard (unique and very enjoyable view), was big enough, clean and functional. Nice bathroom also. Service was top notch, with special... More 

Was this review helpful? Yes 2
New Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in two rooms in the winter and had a wonderful stay. The location of the hotel is top notch and the hotel valet parking was excellent, especially in Granada where having a car is a liability as you try to navigate the narrow one way streets. Check in was fast and service was superb at the front desk...and... More 

Was this review helpful? Yes 1
Seattle, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We were originally booked in a quaint hotel in old town. Unfortunately, the smell coming from the bathroom was absolutely horrible. They told us it was because they were close to the river and that they could remove the smell, but it didn't go away after their procedure. Determined to flee the horrible odor, I set out to find another... More 

Was this review helpful? Yes
Halifax, NS
Top Contributor
65 reviews 65 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 21, 2014

Granada itself is one of the most incredible places I have visited. Staying in this first class accommodation was the only way I thought it could have been any better. The rooms were very nice, playing on the moorish theme. We had a double courtyard to go through to get to our cute area of the hotel. The courtyards were... More 

Was this review helpful? Yes 2
Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 1, 2014

This is not a 5 stars hotel as touted. Four Seasons, St Regis, Mandarin Oriental, Banyan Tree are 5 stars. This property is 3.5 stars to me. The room we were given has no safe, no kettle, no coffee/tea, no aircon. Only heater is available. Yes it's almost December but my room was too warm and stuffy. When I told... More 

Was this review helpful? Yes 2
Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear wondrdoggie Thank you for your comments and review of your stay in our hotel. All this comments are value information for us, and that is why we are sorry the hotel is not what you expected. After talking with the front desk clerk, we were informed that you wanted a room in the historical section of the hotel, where... More 

London
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 25, 2014

We had a lovely room in old building. Lots of character if slightly dark, needed more light as gloomy day outside. View over courtyard.previous reviews said it was easy to find. We'll it isn't if driving. The sat nav kept taking us to within metres but we couldn't go up the street as it was no entry except buses and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to AC Palacio de Santa Paula, Autograph Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about AC Palacio de Santa Paula, Autograph Collection

Address: Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AC Palacio de Santa Paula, Autograph Collection 5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Cheap Tickets, Hotels.com, Marriott, Priceline, Agoda, TripOnline SA, Odigeo and Tingo so you can book your AC Palacio de Santa Paula, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Hotel Style:
#4 Luxury Hotel in Granada
#7 Business Hotel in Granada
#11 Romantic Hotel in Granada
#12 Family Hotel in Granada

272 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (196)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (62)
Viewed
Dining (14)
Viewed
View from room (8)
Viewed
Bathroom (11)
Viewed
Family/play areas (1)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (76)
Viewed
Room/suite (42)
Viewed
Bathroom (6)
Viewed
Dining (13)
Viewed
Hotel & grounds (7)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay