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AC Palacio de Santa Paula, Autograph Collection

#10 of 127 Hotels in Granada
Certificate of Excellence
5.0 of 5
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Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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AC Palacio de Santa Paula, Autograph Collection
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Ranked #10 of 127 Hotels in Granada
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Scott H San Antonio, Texas
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676 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I would give this place 10 stars if possible. Had never stayed in an Autograph Collection Hotel before but I was not disappointed. This place is amazing. A little difficult to find but well worth it. Close to the catedral and not far from Alhambra. There are a couple building and you should ask to stay in the convent. There... More 

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Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was really well located in the center of Granada, very clean, and the staff was wonderfully helpful. It also had a great old world courtyard that was great to afternoon wine in. I'd go back here 100%

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London
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40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for four nights at the height of summer. Unfortunately our room was on the street side and the fifth floor so, whilst quiet, the view was limited to that of the grille outside the window. A courtyard view room would have been much more pleasant. Overall the room was more than adequate, if rather small for a... More 

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durham uk
Level Contributor
348 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 stars Reviewed 1 week ago

We were upgraded to a courtyard room on arrival and were impressed by the whole aesthetic of the hotel. Rooms are of a standard you would expect of a hotel of this quality,as are the staff,and the decor. The cloistered courtyard is a fabulous addition to the hotel,and gives the place a very special feel about it.

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Schilde, Belgium
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful architecture, superb location and genuinely friendly staff. I don'know what more to ask for. We booked it with our marriott points and still received a room upgrade upon arrival. Rooms 2 and 3 are splendid. Hotel has friendly valet parking at cheaper prices then public parking overnight so don't bother and just park upfront. Breakfast is a bit pricy... More 

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Temple Terrace, Florida
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful. The staff were extremely helpful and gracious. We ate dinner and lunch in the hotel and both meals were excellent. The front of the hotel looks quite modern and "cookie cutter" but once beyond reception it is a beautifully restored property. I believe it was once a convent. We highly recommend it!

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Chicago
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Airlines lost our luggage and hotel insisted on helping to find it. Vueling Airlines was awful and the front desk at AC Palacio worked constantly until our luggage arrived 48 hours later. It was as if they were on a mission to help us! Could not have appreciated this more as Vueling's web site was worthless. Location was perfect for... More 

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Western Australia
Level Contributor
60 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A five star hotel would have: plugs for basins, it would not have a shower in the bath. It would have face cloths and a hair dryer with a long enough cord for a left handed person to use. This hotel had none of those. Location is great and rooms have some character.

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Fran Q, Reservations Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Palacio De Santa Paula, Autograph Collection Some of the services mentioned are available in the hotel and If a guest demand this use front desk orders to deliver it to the room but maybe you unknow this matter. Thank... More 

Sarasota, Florida
Level Contributor
439 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 stars Reviewed 1 week ago

Late check in. The front desk staff that helped us was incredibly friendly and accommodating. Her name was Inma. She answered all us our questions and even assisted us in getting last minute tickets for Alhambra which we didn't think would be possible. The room we stayed in was 127 and it was in the open courtyard area. Perfect room... More 

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Houston
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at this beautiful hotel and it was a highlight of our trip to Spain. The courtyard is so picturesque. Dinner in the courtyard is a special experience. The food is fantastic and the atmosphere is perfect. The hotel's location is excellent. It is easy to walk to the cathedral and many sights as well as shopping... More 

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