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All 128 Granada hotels

AC Palacio de Santa Paula, Autograph Collection

5.0 of 5 Hotel   |   Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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84%
Ranked #13 of 128 hotels in Granada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SusanH45 Sydney, Australia
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493 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel met all our expectations. Excellent location, quality finishings and good service. The cloister of the convent is beautiful and a wonderful place to enjoy a relaxing drink at the end of the day. We stayed in the modern section in a suite with an interconnecting standard room for our 2 children. This option was perfect for us as... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I only spent one night here but it was perfect. The room was a decent size and had all the modern amenities. I highly recommend spending time in the magnificent courtyard. It's within walking distance to many attractions in the city center. The bus stop to the Alhambra is also very close. I took a cab up and took the... More

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Leesburg, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We are usually don’t stay at American brand hotels when we travel to Europe. This trip was an exception. My wife and I were travelling throughout Portugal and Spain. My wife had polio and she uses crutches and a wheelchair. The AC Palacio de Santa Paula Granada(Marriott) met all our expectations. The staff was most helpful from check in to... More

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived here in the month of July. It is wedding central for the Spanish and if you are from out of town you come a very close second. We had booked months in advance and got not interconnecting rooms as requested but 1 room in the old part ( the convent) and the other ( in the modern part).... More

Was this review helpful? Yes 1
Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear 45743 Thank you for your comments about your stay in our hotel. Seems like you had some problems in your stay regarding the rooms requested. Though I have been checking the reservations we had in July and the changes made in those days, I could not find your specific reservation to check what the problem was. I guess that... More

Boston
Top Contributor
74 reviews 74 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are usually Hilton fans but seeing that very few were on our route through Andalucia, we decided to give the AC Hotels by Marriot a try during our drive. This hotel was great from checkin to check out. Our gps found the hotel without a problem and we valet parked the car. Checkin was quick and friendly. We got... More

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
11 reviews 11 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Grenada is one of the greatest of historic cities in Spain (and legitimately one of the most interesting places in Europe) and the AC Palacio is a wonderful place to stay while exploring the deep history of the place. Walking distance from the Alhambra, the Arab Quarter, and one of the hidden gems of the art world, the Royal Chapel... More

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Newcastle, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend surprised me by booking this hotel for an over night stay in Granada while we were visiting the region. When we arrived the front desk were very attentive and polite. We were even upgraded to a superior room free of charge. The room was very clean and the decor was fantastic. They provided a large range of toiletries... More

Was this review helpful? Yes 1
Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have just come back from a weekend stay in this hotel and it was very enjoyable. We didn't eat in the hotel but we did enjoy the cocktails! Our room was clean and the beds especially were really comfortable. All in all a really enjoyable stay in a lovely place and town.

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London
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had booked a superior room at this, so called, five star hotel in a converted monetary in the centre of Granada. When we arrived we were shown to a dark, tucked away room, with some of the windows frosted. The reason for this, we discovered was that it was inches away from a glass lift shaft. My husband felt... More

Was this review helpful? Yes 2
Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear GainsboroughLondon Thank you for sharing your experience in our hotel in Tripadvisor. Though your experience here was not as expected, we tried to do our best in order to assist you at the check in. As you very well explain, we offered you several rooms to choose, one of them you took (standard room instead of the superior reserved... More

Morristown, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The AC was a wonderful choice for a short visit in Granada. It is close to all the main attractions and offers clean and interesting lodging. I regret we didn't have more time to spend at the hotel. The staff was very friendly and helpful. The restaurant was first class for breakfast and lunch.

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Additional Information about AC Palacio de Santa Paula, Autograph Collection

Address: Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AC Palacio de Santa Paula, Autograph Collection 5*
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Granada #8 Business Hotel in Granada #14 Romantic Hotel in Granada #20 Family Hotel in Granada
Hotel Class
Number of rooms
75

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