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AC Palacio de Santa Paula, Autograph Collection

#11 of 127 Hotels in Granada
Certificate of Excellence
5.0 of 5
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Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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1 room 1 guest
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AC Palacio de Santa Paula, Autograph Collection
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686 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I enjoyed staying at this hotel. The approach by car is on a restricted entry street so if in a hire car the map may take you to the opposite side of the street (not easy to turn). Valet parking was a definite plus. The room was comfortable & quiet. It faced the main street, double glazing and timber shutters... More 

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Carson, California, United States
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Charming hotel in old convent in safe area near shopping...fun bars...30 min walk to Alhambra...free Opera in court yard...free breakfast...great customer service....taxis right outside hotel...about 15 min walk to Monasterio De San Bernardo where the cloistered Nuns sell cookies...

Was this review helpful? Yes 1
Luxembourg City, Luxembourg
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect hotel, nice staff, gently decorated. There is a fantastic patio in the middle of the hotel where you can eat of have a drink. The only thins is, that it is quite far to the Alhambra and quite a steep walk as the hotel is in the city centre in the valley and the Alhambra above the city. But... More 

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Hong Kong, China
Level Contributor
93 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights at the Palacio de Santa Paula. The hotel is centrally located and built around a historical cloister. We were upgraded to a room in the old cloister part and it was small but charming. Our friend stayed in a room in the new building and that was more standard. Staff is very friendly at the reception... More 

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Bangkok, Thailand
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162 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

i stayed here while i was visiting granada. while the hotel is a bit off centered, it still was conveniently close to all the shops and cafes. 5-10 mins walking to anywhere in the city. this was such a charming hotel with courtyards and rooms fanning from it. my room was on the ground floor of a small courtyard off... More 

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Boston
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a good hotel, but a bit pricey. I chose it due to a strong TA ranking and I received Marriott points, but feel that the value was not there. If you get the right deal, then it would be a winner.

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Brough, United Kingdom
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136 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed 3 weeks ago

as soon as you walk into reception , you can see that this hotel is in desperate need of updating, the furniture in reception is very worn. In the bar it is filthy. The entire place needs an upgrade and redecoration. It is indeed near the cathedral but Granada is not in a good place, and the area surrounding the... More 

Was this review helpful? Yes 2
Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear pac111 Thank you for your review of your stay in our hotel. We are very sorry that your experience in our hotel was not as expected. We always try to assign rooms together if it is requested, but sometimes, due to high occupation or long stays, it is not possible. Of course we take good notice of your advices... More 

Toronto, Canada
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights at the AC Palacio. The hotel is in a great location for sightseeing and the staff are excellent. Rooms are very clean and nicely appointed. Bed was really comfortable as well. We were upgraded to a suite so that definitely made our stay even more enjoyable. This hotel is a great choice and we would stay here... More 

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San Antonio, Texas
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would give this place 10 stars if possible. Had never stayed in an Autograph Collection Hotel before but I was not disappointed. This place is amazing. A little difficult to find but well worth it. Close to the catedral and not far from Alhambra. There are a couple building and you should ask to stay in the convent. There... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 26, 2015

This hotel was really well located in the center of Granada, very clean, and the staff was wonderfully helpful. It also had a great old world courtyard that was great to afternoon wine in. I'd go back here 100%

Was this review helpful? Yes 1
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