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All 128 Granada hotels

AC Palacio de Santa Paula, Autograph Collection

5.0 of 5 Hotel   |   Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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83%
Ranked #13 of 128 hotels in Granada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ed V Crewe, United Kingdom
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490 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Crewe, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Santa Clara for one night on business. It is a very stylish hotel that really shows the essence of the City of Granada in its architecture. The menu in the restaurant was somewhat limited in choice, but more than made up for that in quality.

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Edmond, OK
Top Contributor
77 reviews 77 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A group of about 35 stayed in this hotel on June 15, 2014. Once inside and you get a room you will be on an adventure to find it. It is a converted monastary and all the rooms are located up and down various corridors. The courtyard is great and it is not your "cookie cutter" hotel. All were pleased... More

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Chicago, Illinois
Top Contributor
61 reviews 61 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just walking in the front door doesn't give you any idea of what's ahead in this hotel. Since it is a converted monastery, the floor plan is a labyrinth of passage ways and levels. Getting to our room was an adventure all to itself! However, after you learn where your room is, this is a very nice hotel. You need... More

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Raleigh, North Carolina
Top Contributor
322 reviews 322 reviews
44 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a perfectly nice property - the new wing at least and we booked here because we had Marriott miles to redeem. Bottom line - if you are paying, strongly consider staying somewhere else. We booked the rooms on line and requested interconnecting rooms for our family. We received no response to the contrary and fully expected to have... More

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Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear Eat-Sleep-Walk Thank you for your contribution to Tripadvisor about our hotel. We are really sorry we did not meet your expectations, but we trully believe that comments like yours will help us improving the service. Not always an upgrade is possible, specially for free, but we will of course note down your comments and complaints to try to offer... More

Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel met all our expectations. Excellent location, quality finishings and good service. The cloister of the convent is beautiful and a wonderful place to enjoy a relaxing drink at the end of the day. We stayed in the modern section in a suite with an interconnecting standard room for our 2 children. This option was perfect for us as... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I only spent one night here but it was perfect. The room was a decent size and had all the modern amenities. I highly recommend spending time in the magnificent courtyard. It's within walking distance to many attractions in the city center. The bus stop to the Alhambra is also very close. I took a cab up and took the... More

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Leesburg, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are usually don’t stay at American brand hotels when we travel to Europe. This trip was an exception. My wife and I were travelling throughout Portugal and Spain. My wife had polio and she uses crutches and a wheelchair. The AC Palacio de Santa Paula Granada(Marriott) met all our expectations. The staff was most helpful from check in to... More

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived here in the month of July. It is wedding central for the Spanish and if you are from out of town you come a very close second. We had booked months in advance and got not interconnecting rooms as requested but 1 room in the old part ( the convent) and the other ( in the modern part).... More

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Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear 45743 Thank you for your comments about your stay in our hotel. Seems like you had some problems in your stay regarding the rooms requested. Though I have been checking the reservations we had in July and the changes made in those days, I could not find your specific reservation to check what the problem was. I guess that... More

Boston
Top Contributor
74 reviews 74 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We are usually Hilton fans but seeing that very few were on our route through Andalucia, we decided to give the AC Hotels by Marriot a try during our drive. This hotel was great from checkin to check out. Our gps found the hotel without a problem and we valet parked the car. Checkin was quick and friendly. We got... More

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Chicago, Illinois
Contributor
11 reviews 11 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Grenada is one of the greatest of historic cities in Spain (and legitimately one of the most interesting places in Europe) and the AC Palacio is a wonderful place to stay while exploring the deep history of the place. Walking distance from the Alhambra, the Arab Quarter, and one of the hidden gems of the art world, the Royal Chapel... More

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Additional Information about AC Palacio de Santa Paula, Autograph Collection

Address: Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AC Palacio de Santa Paula, Autograph Collection 5*
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Granada #8 Business Hotel in Granada #14 Romantic Hotel in Granada #19 Family Hotel in Granada
Hotel Class
Number of rooms
75

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