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All 129 Granada hotels

AC Palacio de Santa Paula, Autograph Collection

5.0 of 5 Hotel   |   Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
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Ranked #15 of 129 Hotels in Granada
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
wendywalters Halifax, NS
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558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Halifax, NS
Top Contributor
64 reviews 64 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

Granada itself is one of the most incredible places I have visited. Staying in this first class accommodation was the only way I thought it could have been any better. The rooms were very nice, playing on the moorish theme. We had a double courtyard to go through to get to our cute area of the hotel. The courtyards were... More 

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Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is not a 5 stars hotel as touted. Four Seasons, St Regis, Mandarin Oriental, Banyan Tree are 5 stars. This property is 3.5 stars to me. The room we were given has no safe, no kettle, no coffee/tea, no aircon. Only heater is available. Yes it's almost December but my room was too warm and stuffy. When I told... More 

Was this review helpful? Yes 2
Fran Q, Front Office Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear wondrdoggie Thank you for your comments and review of your stay in our hotel. All this comments are value information for us, and that is why we are sorry the hotel is not what you expected. After talking with the front desk clerk, we were informed that you wanted a room in the historical section of the hotel, where... More 

London
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely room in old building. Lots of character if slightly dark, needed more light as gloomy day outside. View over courtyard.previous reviews said it was easy to find. We'll it isn't if driving. The sat nav kept taking us to within metres but we couldn't go up the street as it was no entry except buses and... More 

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jeddah
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

As most reviews said, the hotel is combined of 3 premises . 2 old moorish houses and one new modern facing the street. I was offered upgrade to superior room in the both old premises however I asked to change as one of them has really low ceiling level and other were quite dark and it's window opens to corridor.... More 

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Fran Q, Reservations Manager at AC Palacio de Santa Paula, Autograph Collection, responded to this review

Dear Mr. Ezaldin, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the AC Palacio De Santa Paula, Autograph Collection®. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is... More 

Saint Paul, Minnesota
Top Contributor
266 reviews 266 reviews
70 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed November 10, 2014

This hotel is an old convent and some Moorish houses all combined to now be a five star hotel. The accommodations are comfortable and well appointed, except an in-room coffee service (tea only) and a desk for ones computer and recharging all things electronic. But, the location is terrific --- right near all of the sites and the history of... More 

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Miami, Florida
Top Contributor
64 reviews 64 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 9, 2014

Location is great, staff was very good. We were upgraded to Suite in front of hotel (new section) overlooking the road. As has been mentioned, the double windows are very effective and we had no noise. I could see if we did not have the suite that the bedroom/bathroom would be very small. However, overall a good value and would... More 

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Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

We stayed here on our recent trip to Spain. I must say this was one of the more memorable places we've stayed in all of our travels. The structure is a former monastery and they've really taken care to preserve many of the details of the past. Upon checkin we were given vouchers to get a drink and appetizer in... More 

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Cambs
Top Contributor
202 reviews 202 reviews
31 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed November 3, 2014

The staff were very helpful & the hotel was very nice, but it didn't have the luxury we expected for a 5 star hotel. Our room was very small. It had everything we wanted, but it was nothing special. The room overlooked the Gran Via, which wasn't a problem as it had 2 sets of doubled glazed windows & shutters... More 

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Los Angeles, California
Contributor
20 reviews 20 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 2, 2014

This hotel is a former monastery which gives it an interesting architecture. Leaving the ceiling beams exposed in the rooms gave it a nice touch. Our room was fairly large, but dark. The staff was accommodating and friendly, but a little overwhelmed with the breakfast rush. Some people had to wait quite a while for their coffee. The food prepared... More 

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Alpharetta, Georgia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

There is so much to see in one of our favorite cities, Granada, Spain. The staff is excellent, the rooms are extremely nice. It is a top hotel (formerly know as AC Hotel Palacio de Santa Paula by Marriott. Very convenient if you want to see Flamenco or spend an astounding day at the Alhambra (The bus that take you... More 

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Additional Information about AC Palacio de Santa Paula, Autograph Collection

Address: Gran Via de Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Location: Spain > Andalucia > Province of Granada > Granada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AC Palacio de Santa Paula, Autograph Collection 5*
Number of rooms: 75
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Hotel Style:
#4 Luxury Hotel in Granada
#5 Business Hotel in Granada
#14 Romantic Hotel in Granada
#15 Family Hotel in Granada

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