The wifi was on a timer so you could only use it for 2 hours. The itty-bitty pool was just within view of the diners at the restaurant. Came back to the hotel at about midnight to find that our room faced a ridiculously loud club or street party or something that didn't stop for another few hours. Bed was... More

We stayed 3 nights in July with an organized concert tour. We had a spacious room and enjoyed the breakfast buffet, liked the WiFi throughout the hotel and, best of all, the central location with easy access to shops and excellent bars and restaurants. Everything else about the hotel - the decoration, furniture, sound insulation, lighting, TV in the room,... More

Worst hotel we have stayed in the last several years. Nothing worked. Free internet was free alright - it didn't work in the room. Fridge was not working whole time, in spite of several requests to fix it. No luggage stand? Suggest they buy some (~10 euros). Only one elevator was working, the digit displays showing the floors were bizarre.... More

The reception area is large with a small desk! Staff were very friendly and very very helpful. Went downhill fast from there though. Our room, though a decent size was not very clean and in desperate need of a complete modernisation. Large bed was comfortable. The bathroom was tacky. Also you could hear all the showers in the rooms near,... More

We have decided to choose this hotel for the great location in the centre of Grenada, but the hotel itself need to be fully refurbished. The rooms are old, bathroom with parts dirty and pieces missing. Towels are old with holes. The room we had was a suite with separate bedroom for children, the rain came through the windows and... More

Located a short walk from the Palacio de Congres, making it convenient for conferences. Has the amenities of a large hotel, including a free breakfast that offers many choices (although none are particularly exceptional). Wireless in rooms is fast, although didn't work for a day or two of my stay. The rooms are large, but not well planned for functionality,... More

The hotel was within walking distance of the centre of Granada and easy access to Al Hambra. The roof top gives great views of Sierra Nevadas and city. Hop on and off tour bus stops just across road. Also within walking distance of a brilliant science park, where you could easily spend all day. Great for kids. We booked for... More

we stayed for a wedding that was held at the hotel, and although there was nothing amazing about the hotel, everything was just fine. friendly and attentive staff, breakfast ok, clean, comfortable, good location. maybe because of the wedding we got a special rate, so we had a junior suite, with nice views, two bedrooms, breakfast included for 3 people,... More

This hotel in North America is 2 stars at best. Everything is outdated. They spared every expense on updating the rooms and put laminated flooring, a cheap plywood bench and desk, framed wall paper instead of pictures, and had early 90s 15" television. The worst part about this hotel was when we arrived to our room it was it was... More