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Hotel Puente Real

Paseo Maritimo 79 | Playa del Lido s/n, 29620 Torremolinos, Spain
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Hotel Puente Real
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Hotel Puente Real
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1,351 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bathgate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

5th time here and again still have nothing to complain about , took a 1 bedroom apartment this time and yes a wee bit dated but nice new toilet / shower room , new tv , clean as a whistle , and as usual the staff all excellent , special mention to Juan the BBQ guy , Eva and Rochia... More 

Was this review helpful? Yes 2
Rotherham
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Me and my partner have just come back off our honeymoon holiday the hotel was good enough but it had its ups and downs. TRANSFER = decent transfer it only took 10 mins to get to to hotel ROOM= room.was nice and big good for honeymoon we had nice views and in room was TV and small fridge lot of... More 

Was this review helpful? Yes 5
Ballymoney, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a week in April in an apartment..the apartments are clean, wee bit dated..no wifi access..the only downside is the very uncomfortable beds..food good..great selection...very friendly staff...would return if they sort out their beds..its approx a 30minute walk to torromolinos town centre

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Third visit in three years to the puente real. Ideal for a quick journey from the airport and handy for the beach. Food standards have declined. Busy restaurant with school meal standard of food. Not sure who they were catering for albeit the soft assortment of puddings was suitable for the high number of OAPs who beat everyone into the... More 

Was this review helpful? Yes 4
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear customer, Thank you for share your opinion on TripAdvisor. We regret you did not enjoy the food this time, even though our buffet offers a wide variety of hot and cold dishes to suit the taste of the majority of our customers. Hope to see you around here again soon. Regards More 

Northen Ireland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We are just back from a 9 night all inclusive stay at this hotel and I can honestly say its the worst hotel I have stayed in. I will try to give an honest balanced review so lets look at the plus side first. The staff were all very helpful, right from the very pleasant receptionist to the bar and... More 

Was this review helpful? Yes 2
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Yvonne, Thank you for your comments. We regret that our facilities and services have not been entirely satisfactory to you. We consider your feedback to improve and we appreciate the time spent in your review. Best regards More 

Merthyr Tydfil, Wales, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

just got back from this place not to be taken lightly food disscusting no verity same thing every meal booked rooms and was given appartments at the back of beyond 5 star more like 2 star stayed in better when aproched the people on the desk did,nt have rooms for us veiw over looking bar had to wait all day... More 

Was this review helpful? Yes 5
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Elizabeth, Thanks for your feedback. We regret that you have not enjoyed as we would have liked. Hope to see you around here again. Regards More 

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is scruffy and in need of maintenance. The facilities are poor and very old. The rooms are like stepping back in to the 70's. It was like a camping trip. 2 single beds pushed together, rust coloured tatty curtains and bed covers. Benches in the lounge. All very basic and no style or comfort. The views are appalling,... More 

Was this review helpful? Yes 4
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Alison, We regret that you did not enjoy your holiday with us. We consider your feedback to improve and we appreciate the time spent in your review. Regards More 

Harrogate, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

i stayed here with my step mum, dad, 2 brothers (1 a baby) and my granddad me my step mum dad and the baby shared a family room the others had a double room all that was in the family room was 2 double beds so i had to shear with my dad so my step mum could sleep with... More 

Was this review helpful? Yes 2
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Jasmine, Thank you for share your opinion on TripAdvisor. We take note about your comments to improve. Hope to see you here again soon. Regards More 

Tamworth, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I never write reviews but this time I am so annoyed. We checked in and the rude staff finally told us the room wasn't ready. When we got our key I was not prepared for what I got. This is the worst hotel ever and more like a 1 star. Tiny , scruffy , and it smelt. The view was... More 

Was this review helpful? Yes 2
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Steven, We regret that the hotel has uncovered your expectations anb that our facilities and services have not been entirely satisfactory to you. We appreciate the time spent in your review. We hope you change your mind and return back to Puente Real. Regards More 

West Midlands
Contributor
18 reviews 18 reviews
12 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from 4 nights at the Puente Real which we went for our Wedding Anniversary and was a little concerned about the reviews but was pleasantly surprised. A nice touch we had a basket of fruit for our wedding anniversary. Reception check in was absolutely fine, very courteous and informative, we paid for a safe which I would... More 

Was this review helpful? Yes 5
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear customer, Thank you for share your opinion on TripAdvisor. We regret that you didn't enjoy your stay as we like. We take note about your comments. Hope to see you around here again soon. Regards More 

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