we arrived at 10pm just after the restuarant had closed, but were aloud in for our dinner. which was probably the worse i have ever had. dont know what the meat was ? but it was frozen. as was the chips and rice, and that was roughly all that was on offer.The staff were nice though. The room was small... More

The hotel itself is very dated, and run down. In the restuarant there is very little choice and the food isn't great, we mostly at the rolls and chips and stayed clear of evertthing else.The rooms are quite tiny, with very little run left after 2 beds are put in. It does come with a tv, but iwe could only... More

Me and my partner went here for 14 nights half Board, when we got there the staff did not speak English,when we got to our room the smell was vile musty and stale smoke, we asked for a different room and the one we got was not any better ie mould around the bath carpet was dirty and ripped and... More

I booked this holiday 4 myself, sister, friend and baby son. On arriving to the hotel the person at the desk didnt speak english. We had asked for 2 rooms together on the booking and was told that this wasnt possible, ended up on different floors. On getting 2 the room (204) The carpet was filthy, room was like a... More

just back home last night. The hotel was awful!!!!! crowd of guests got together and was filling out complaint forms in the lounge! ANTS EVERYWHERE! including bedrooms! no baby seat or child facilities! rude staffs and in one occasion my sister was threw a complaint form in face when she asked for it at reception! staff training needed!!! does not... More

This hotel needs to be down graded to a one star hotel as we experience last week (18 August 2011- 24 August 2011) Our room smelt really musty especially the wardrobe which impregnated all our clothes with this horrible smell. The beds were hard and uncomfortable. The bathroom was very dated but clean but we did have an issue with... More

Spent the first night in a tiny room with 2 beds as hotel overbooked Moved next day to better room with small balcony facing trees. Food very boring, if you like fish ok as served nearly every night. Staff very helpful. Only 1 sun lounger beside pool so take an air bed. Location is great as 5 minutes from beach,... More

The room was clean & the bed was comfy. Plenty of hot water but we had to ask for towels. The staff were very friendly & helpful but we felt that the dining room staff were not fully trained and a guest had to ask for the hot plates to be turned up to keep the food hot. Food was... More

just got back after a week at los arcos wouldnt go back staff are fantastic rooms had a carpet which was filthy breakfast was toast scrambled egg meat and cheese everyday tea was ok there was something u could eat but the pool was terrible 1 sunbed and 5 plastic chairs. it was full of very miserable people which were... More