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Melia Marbella Banus

#16 of 77 Hotels in Marbella
Certificate of Excellence
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Mario Vargas Llosa, S/N, Carretera de Cadiz km 175 | Puerto Banus, 29660 Marbella, Spain
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Melia Marbella Banus
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Melia Marbella Banus
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826 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warkwickshire, England
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I just returned from a week at the Melia Banus and we thoroughly enjoyed ourselves and our time here. The hotel was well located, nicely appointed, great pools and gardens to chill out around, the restaurant food for dinner was terrific for a buffet style - meats and fish cooked freshly for you with lots of choices... More 

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UK
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel was nice enough and had great breakfasts. However was rather full of british tourists and we frequently got woken up by loud, drunk tourists coming home from im guessing the local bars. Had a nice pool, tennis courts and golf was good. However wouldn't be a return to hotel anytime soon

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Brighton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at Melia Marbella Banus for my boyfriends birthday last week and didn't know anyone who had been before so I was a bit sceptical! we booked through low cost holidays and had a shuttle arranged. we arrived and were greeted by lovely, friendly staff who showed us to our room. only thing that was a bit bizarre is... More 

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Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear ella s, It has been very kind of you, that you took the time to let us know about your amazing experience! We were delighted to read that you have been overall impressed with the quality of our restaurants and the rest of services. Your kind comments will serve as an added inspiration to consistently maintain. Regarding to the... More 

Cheddar, Somerset
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I love this hotel and location, it's just perfect for us! We have been twice last year and twice the year before and keep wanting to come back! We are going to celebrate my husbands 40th birthday at the beginning of October with two friends and cannot wait! The pools and outside area are so relaxing, love... More 

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Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Good Afternoon JMBUDS, Thank you a lot for taking your time to post a comment and in this way to share with other Trip advisor’s users about your new experience in Meliá Marbella Banús. Our main goal is to make our regular guests like you, feel like at home or even better, so we are very happy to have achieved... More 

Bremen, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Last summer we visited Melia in Marbella and we found it exactly as we expected. Wonderful rooms and very nice facilities in a beautiful area. Our room was spacious and nicely decorated. The staff was polite and the service was good. There were a lot of activities to do and this kept us well entertained throughout our stay. I would... More 

Was this review helpful? Yes 1
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear OliverK, On behalf of the entire team of Meliá Marbella Banús, we would like to thank you for the time you took to share your positive opinion about your experience in our hotel on TripAdvisor. We really appreciate the fact that you have sent us your positive feedback about some points of our Hotel and our staff and we... More 

London, United Kingdom
Top Contributor
54 reviews 54 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel has one great asset and that is its position its proximity to the port. I have stayed at the Melia in Barcelona which I reviewed and it was a very good hotel [ 5 star] whereas this hotel is badly let down by the restaurant staff and the help [or lack of it] they give to clients .Firstly... More 

Was this review helpful? Yes 3
Hitchin, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a long weekend in Puerto Banus, We stayed in a room on "The Level". This was a great addition as we were able to pop in for a drink during the day, rather than having to buy bottled water. Would stay again.

Was this review helpful? Yes 1
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear AB, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and "The Level" services. We are very happy you loved the exclusivity and relaxing atmosphere of our "The Level Lounge". We are constantly working on providing our very... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed over the easter weekend to celebrate our anniversary. The hotel could not have been better, great service, as they went the extra mile to please. Lovely receptionist who spoke to her manager and managed to get us upgraded to a lovely "level" room, on the upper floor with a balcony and sea view. We also... More 

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Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Ranjbains, Let me just say... wuau! I can not describe how happy we are to read your lovely and inspiring comment! It is very motivating to know that we got make of your anniversary and recent stay an amazing and unforgettable experience! Thousand thanks for having shared your wonderful experience with the rest of the user of Tripadvisor. Your... More 

Brussels, Belgium
1 review
4 of 5 stars Reviewed 3 weeks ago

It is very well located (a stone throw from Puerto Bañus, shopping area and of course the Golden Mile beaches) with a very cool and relaxing pool area. Rooms / bath are a bit dated and cleaning service could have been better. Staff at the Kids Club is very nice and competent. The kids loved them and that says it... More 

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Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Telmo B, I would like to thank you for such a completely and inspirited review regarding your stay in our Hotel. We hugely appreciate your kind and sincere words! We were delighted to read that you have been overall impressed with the quality of our services, outdoor and pool areas, and the kindlyness of the staff. Your kind comments... More 

Køge
1 review
5 of 5 stars Reviewed 4 weeks ago

Very helpful and friendly staff - nice rooms with big and lovely beds - super cleaning and very super breakfast. Very nice location, Just outside the hotelgarden is the Beach promanade to Puerto Banus (600 meters) and also a nice Beach Promenade all the way to Marbella (ca. 4,5 km) where the ground is nice for running.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Dorteholm, Thank you for having taken some of your valuable time to send us your positive feedback about some points of our Hotel and our staff! We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed the location of Meliá Marbella Banús, its breakfast and cleanness! The entire staff is looking... More 

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