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Melia Marbella Banus

#17 of 79 Hotels in Marbella
Certificate of Excellence
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Mario Vargas Llosa, S/N, Carretera de Cadiz km 175 | Puerto Banus, 29660 Marbella, Spain
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1 room 1 guest
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Melia Marbella Banus
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929 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just been back for our 4th visit. The level room and its lounge are very good. Staff very efficient and friendly. Good breakfast. The position of the hotel is perfect if you don't want a car, walking distance to the port and Cortez Ingles. Always taxis outside. Looking forward to going back soon already booked.

Review collected in partnership with Melia Hotels International

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Oslo, Norway
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited this hotel at a perfect time in the middle of june when Marbella or Porto Banus was not the least crowded. Good location- secluded but just a 5 minutes walk from the marina. We really enjoyed the lounge access for refreshments and the adults-only area by the pool. Nice clean and big rooms.

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Montreal
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 1 week ago

I selected the Melia Marbella Banus primarily based on location as I was looking for an hotel that would be located walking distance from Puerto Banus. I thought it was pricy but would be well worth it. To be honest it depends what you're considerations are. My room felt dated and was in serious need of refurbishment; loose tiles on... More 

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Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear n8fire, We are sorry if your experience with us was not as pleasant as we wish and if our service didn’t reached all of your expectations. We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We sincerely hope to have the opportunity... More 

London
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with 2 young children in Kids & Co room. Positives: Clean. Great breakfast buffet. Bar staff and towel staff very friendly. Very nice beach a stone throw away (where we took our towels). Kids enjoyed their daily chocolate milk, passports etc. We weren't disturbed by noisy guests, as some reviewers have reported Negatives: Very expensive for what you... More 

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Cristina I, Director de Relaciones con Clientes at Melia Marbella Banus, responded to this review

Dear MartyMcFlyLondon, First at all, thank you for having taken some of your valuable time to send us your review about your last stay with us at Meliá Marbella Banús. We believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality... More 

Marbella
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel everything was just as we expected we have stayed here a few times now and love it every time we stay. We are a young family and the food, rooms, staff, pools and everything else are just great. Generally a really laid back feel around the hotel and towards kids they also have an adults only pool area... More 

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Y8977NRmarlon, Thank you a lot for taking your time to post a comment and in this way to share with other Trip advisor’s users about your experience in Meliá Marbella Banús. We are hugely pleased to read that you enjoyed the service provided as our food, rooms, pools and you got impressed again with our staff. Let me say... More 

somerset
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here. Definitely recommend upgrading to the level. Good choice of breakfast. Short walk to Puerto. Rooms large and clean. Good pools. Most importantly good cocktails! Would stay here again.

Was this review helpful? Yes 1
Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Good afternoon Soph8484, Thank you for having taken some of your valuable time to send us your positive feedback about our location, breakfast and cleanness. It is very exciting for us to know that you enjoyed your stay in Hotel Meliá Marbella Banús and you had fun, because this is our main goal! Our appreciation again for sharing your experience... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here last year (Summer 2014) so it was the only choice when booking another holiday. Good walking distance to the town but far enough away for no disturbances. It's actually nice to have a little walk to exercise off the dinner! Which leads me to...a varied buffet menu including nine types of fish among other things! Plenty to... More 

Was this review helpful? Yes 1
Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear LauraS, We highlight appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed! We are very happy to know that you enjoy our location, food, entertainment and staff.... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I really loved it! Great hotel, very nice pool, delicious food and spacious rooms. Staff was nice & helped everytime we asked for something. Location is perfect, 10 minutes walk to all the shops and restaurants that you need to know about (you have to try "Los Bandidos"). There is also a Corte Ingles shopping center nearby.... More 

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Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Miruna T It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel and our Company, Meliá Hotels International, and we all thank you for appreciate the hard work that all our team do every day! We were delighted to read... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we have stayed at this hotel twice in 2015 and very much enjoyed both occasions, fantastic hotel with a great location and fabulous staff. We had our family with us on the second visit with young children and we all enjoyed ourselves immensely. Food is excellent, staff are exceptional. The pool is amazing and so is Alberto the Pool Attendant... More 

Was this review helpful? Yes 1
Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Edmunds37, Let me say... wuau! It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts... More 

Aberdeen, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just wanted to write a short review about the above hotel. We stayed there last week with our two children. Stayed in a Kids & Co Room which was on the ground floor with patio doors to the pool area (very close by) this was very handy having the kids and being able to nip back to the room easily.... More 

Was this review helpful? Yes 2
Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Jill M, What a big pleasure to read your nice comment referring your last stay with us. Thank you so much for it and for sharing it with another Trip advisor’s users. We agree with you that Kids&co is the best option of traveling for families like you. We are very happy to know that you appreciated all the... More 

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