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Melia Marbella Banus

#17 of 78 Hotels in Marbella
Certificate of Excellence
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Mario Vargas Llosa, S/N, Carretera de Cadiz km 175 | Puerto Banus, 29660 Marbella, Spain
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1 room 1 guest
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Melia Marbella Banus
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939 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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English first
  • All months
    (939)
  • Mar-May only
    (251)
  • Jun-Aug only
    (323)
  • Sep-Nov only
    (235)
  • Dec-Feb only
    (130)
All months
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this hotel 3 times now for a 7 to 10 night stay we always upgrade to the level, definitely well worth it. The adults pool is lovely, the only thing not great for this pool is there are no parasols for shade but the bar area is very close by with plenty of very comfortable seating and cover.... More 

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London
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our family had a very nice holiday at the Melia Marbella Banus. Rooms are pleasant could do with an update but overall satisfactory. The beds were very comfortable but a shame that all rooms that I am aware of have 2 small double beds where we would have preferred one king size bed. We paid for sea view but it... More 

Review collected in partnership with Melia Hotels International

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North London
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel last minute on the recommendation of our local independent travel agent. We required a room with 2 double beds, one for my wife and I and one for our 14yr old daughter who is recovering from a knee operation. We were promised that this would be provided. The hotel is located just outside of Puerto Banus,... More 

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Fernando Preto R, Guest Expeirence Manager at Melia Marbella Banus, responded to this review

Dear NWLondonTravellers, On behalf of the entire team of Melia we would like to thank you for the time you took to share your positive opinion about your experience in Melia on TripAdvisor! It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with... More 

Stoke-on-Trent, United Kingdom
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for just two nights on a business trip. The hotel was a 45 minute taxi ride from the airport and cost €80, Id suggest pre booking. We were greeted by the receptionist and whisked off to a private reception at THE LEVEL. Definitely upgrade to this if I if can. Nicer rooms and free snacks/ drinks. Would... More 

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Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Mr2790740544, Thank you very much for choosing Meliá Marbella Banús to spend your last hollidays! We are very happy that you were over impresed with our the level exclusive service, and we will be pleased to welcome you back a lot of times in the future to provide you the best of our pampers. We highlight appreciate the time... More 

Liverpool
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 10 nights travelling with our 2 children aged 8 and 11. We were on the ground floor in a kids and co room. This meant the kids had their own coloured towels, a passport to collect stickers each day for a surprise at the end, a free drink daily as well as a bottle of chocolate... More 

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Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

TheMurphys2013, I would like to thank you for such a completely and inspirited review regarding your stay in our Hotel. We hugely appreciate your kind and sincere words. We were delighted to read that you have been overall impressed with the program of attributes and surprises that we have prepared for our littlest guests and the qualityn of our activities,... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just been back for our 4th visit. The level room and its lounge are very good. Staff very efficient and friendly. Good breakfast. The position of the hotel is perfect if you don't want a car, walking distance to the port and Cortez Ingles. Always taxis outside. Looking forward to going back soon already booked.

Review collected in partnership with Melia Hotels International

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Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Susan L, What a big pleasure to read your nice comment referring your last stay with us. Thank you so much for it and for sharing it with another Trip advisor’s users. We are very proud to know that your last experience in Meliá Marbella Banús satisfied your expectations. Be sure that we will share your comments with all... More 

Oslo, Norway
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited this hotel at a perfect time in the middle of june when Marbella or Porto Banus was not the least crowded. Good location- secluded but just a 5 minutes walk from the marina. We really enjoyed the lounge access for refreshments and the adults-only area by the pool. Nice clean and big rooms.

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Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear HeidiMR, Thank you for having taken some of your valuable time to send us your positive feedback about some points of our Hotel! It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel and our Company, Meliá Hotels International, and... More 

Montreal
Level Contributor
103 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I selected the Melia Marbella Banus primarily based on location as I was looking for an hotel that would be located walking distance from Puerto Banus. I thought it was pricy but would be well worth it. To be honest it depends what you're considerations are. My room felt dated and was in serious need of refurbishment; loose tiles on... More 

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Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear n8fire, We are sorry if your experience with us was not as pleasant as we wish and if our service didn’t reached all of your expectations. We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We sincerely hope to have the opportunity... More 

London
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with 2 young children in Kids & Co room. Positives: Clean. Great breakfast buffet. Bar staff and towel staff very friendly. Very nice beach a stone throw away (where we took our towels). Kids enjoyed their daily chocolate milk, passports etc. We weren't disturbed by noisy guests, as some reviewers have reported Negatives: Very expensive for what you... More 

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Cristina I, Director de Relaciones con Clientes at Melia Marbella Banus, responded to this review

Dear MartyMcFlyLondon, First at all, thank you for having taken some of your valuable time to send us your review about your last stay with us at Meliá Marbella Banús. We believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality... More 

Marbella
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel everything was just as we expected we have stayed here a few times now and love it every time we stay. We are a young family and the food, rooms, staff, pools and everything else are just great. Generally a really laid back feel around the hotel and towards kids they also have an adults only pool area... More 

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Fernando Preto R, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Y8977NRmarlon, Thank you a lot for taking your time to post a comment and in this way to share with other Trip advisor’s users about your experience in Meliá Marbella Banús. We are hugely pleased to read that you enjoyed the service provided as our food, rooms, pools and you got impressed again with our staff. Let me say... More 

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