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Melia Marbella Banus

#15 of 77 Hotels in Marbella
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Mario Vargas Llosa, S/N, Carretera de Cadiz km 175 | Puerto Banus, 29660 Marbella, Spain
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Melia Marbella Banus
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Melia Marbella Banus
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800 reviews from our community

Traveler rating
    335
    313
    93
    40
    19
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172
352
7
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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    (800)
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    (200)
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    (240)
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    (229)
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    (131)
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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Room was well presented with a little balcony and had a bit of a seaside view. Getting a little dated but good clean standards. There are two swimming pools are pretty nice, also indoor pool, steam and sauna. Breakfast, lunch and dinner buffets were lovely, very wide range of dishes. Not too far a walk down the promenade to Puerto... More 

Was this review helpful? Yes
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Good afternoon DL_Life, Thank you for reporting us your experience after your last stay at Meliá Marbella Banús! It is a real honor to know that you enjoyed our restaurant and gastronomy offer! What a big pleasure to read your nice comment referring your last stay with us. Thank you so much for it and for sharing it with another... More 

sunderland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel,near sea front,and marina,hotel staff were very helpfull and polite,nothing was a problem,great selection of food from breakfast and evening meal,all fresh selection of meats and seafood ,cooked while you wait and the way you want it.plenty sunbeds on well kept gardens and pools. Indoor pool and gym.could not fault it,

Was this review helpful? Yes
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Mikos_9, I would like to thank you for such a completely and inspirited review regarding your stay in our Hotel. We hugely appreciate your kind and sincere words and the time that you have taken to share your experience with us and other guests through TripAdvisor because we constantly strive to exceed our guest’s expectations of service and it... More 

Helsinki
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

By a travelers standard the reception and room OK. However the long corridor carpets leading to the rooms show considerable marks of wear and tear. The large garden with pools gives a peaceful impression in the middle of the city. Also the inside pool, even if rather small gives a possibility for a morning swing if liked. Those who have... More 

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Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Jerry059, Thank you a lot for taking your time to post a comment and in this way to share with other Trip advisor’s users about your experience in Meliá Marbella Banús. We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed our pool areas and rest of our hotel. Regarding to... More 

Haydock, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel in the 3rd week in March ,found the hotel to be very clean & tidy , staff very helpful. Stayed in a room on the Level , the Gentleman that checked me in was very helpful and explained everything about the hotel. Hotel room clean and tidy with a good view out to sea... More 

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Fernando Preto M, Guest Experience Maneger at Melia Marbella Banus, responded to this review

Dear Andrew431, On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Marbella Banús and for having taken some of your valuable time to send us your positive feedback about some points of our Hotel and our staff. I will share your commnet with our colleague of... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed half board at the Melia Marbella Banus for a long weekend with family and we had 4 rooms all in different parts of the hotel. They were all lovely, clean, and of a high standard. The drinks were a bit pricey for spirits but the wine was very reasonable. The staff were great and very attentive, clearing glasses... More 

Was this review helpful? Yes 1
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Neal E, On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Marbella Banús. It is great to hear that you have had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our... More 

The Netherlands
Top Contributor
144 reviews 144 reviews
96 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful and spacious rooms. Nice pool. The breakfast is excellent, many options including cava, The beach is very close by. Puerto Banus is in walking distance and has a lot of nice shops and a beautiful harbour. Free wifi. Breakfast only starts at 7.30. A little late if you want to tee off early. Parking is somewhat cumbersome. Limited options... More 

Was this review helpful? Yes 1
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear JVDV, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed the situation of our hotel, your room and our fobulous breakfast! With respect to your comments about to the possibility to have a cup of tea early in the morning, please... More 

Top Contributor
114 reviews 114 reviews
50 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having read mixed reviews about the hotel, we weren't expecting greatness but we got a lovely surprise. This hotel is great. We booked a fifth floor Level room and, not only was the room big, bright and with good facilities, it had the biggest safe that we've ever had. A lovely view of the beach, sea and all the way... More 

Was this review helpful? Yes 2
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Lulusmum, It has been very kind of you, that you took the time to let us know about your amazing experience! It is a pleasure for us to know that you felt comfortable and glad with our rooms, breakfast, our "The Level Services" and the treatment of our staff because this is the main goal of our Hotel and... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from your lovely hotel,stayed from 27th Feb,to 4th March,'15 This was a treat for my wife's birthday,and we were not disappointed. On arrival we were greeted with a smile from the receptionist,who was wonderfully helpful. We were checked in to our room in no time at all,but the biggest surprise was when shown into room to find bottle... More 

Was this review helpful? Yes 1
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Gordon K, What a big pleasure to read your nice comment referring your last stay with us. Thank you so much for it and for sharing it with another Trip advisor’s users!! We are very proud to know that your last experience in Meliá Marbella Banús satisfied your expectations. Be sure that we will share your comments with all... More 

Hertfordshire
Contributor
18 reviews 18 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly at the airport beware of Goldcar rentals read reviews before choosing them. Malaga car.com although off airport is a much better choice I Stayed at the hotel with my 2 adult sons and husband for 3 nights a short break and a round of golf. We stayed in a standard room and did not upgrade. For the occasion and... More 

Was this review helpful? Yes 3
Fernando Preto M, Guest Experience Manager at Melia Marbella Banus, responded to this review

Dear Alexandra, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Thank you also for sharing your recommendations after... More 

dornie
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for a week. Upgraded on arrival which was a treat; access to Level lounge with drinks, lunch, snacks etc. Staff were very friendly. Hotel immaculate. Great location next to river and beach. Weather was perfect too. What more could you want.

Was this review helpful? Yes 4
Fernando Preto M, Guest Experice Manager at Melia Marbella Banus, responded to this review

Dear Suibhail, Thank you very much for this lovely review on tripadvisor. We were delighted to read that you have been overall impressed with the quality. Your kind comments will serve as an added inspiration to consistently maintain. We are very happy to know that you enjoyed "The Level" experience, and we are glad also to know that you discovered... More 

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