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Diverhotel Marbella

Ctra de Cadiz Km 189, 29600 Marbella, Spain (Formerly Pinomar Playa Hotel)
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1 room 1 guest
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Diverhotel Marbella
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503 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (503)
  • Mar-May only
    (17)
  • Jun-Aug only
    (378)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (10)
All months
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When we arrived, we've been given a shoe box instead of a room. I'm not even joking it was so tiny with no balcony and barely any space to move. We had to pay extra to upgrade it. The other room was ok. So when you booking make sure you check that its not standard room you booking, otherwise you... More 

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Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 26, 2015

Me & my 10 year old son have just returned from a weeks stay here! Perfectly clean room, food amazing! We stayed in the dinosaur building had no balcony! One of the lifeguards asked us was we English then said WE are not allowed to play ball in the pool. The Spanish are all extremely rude!!! Manners cost nothing!!!

Was this review helpful? Yes 2
Lisbon, Portugal
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 24, 2015 via mobile

Very acepted quality price,a tree stars hotel but some employers make 4. Im portuguese so i try to wanderstand the spanish or another language when im in other land, if í Was from UK..... to dificult.indicated for good time with My soons

Was this review helpful? Yes 1
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. Alejandro Castillo Gerente Diverhotel Marbella More 

Torquay, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 26, 2015

Was a wee bit dubious about this hotel after reading so many negative reviews,but hey how some people get it so wrong. Great staff especially animation team,so much fun to be had day and night.Lovely choice of food,rooms clean and tidy,super pools inside and out,can not fault it at all.A 3 star means a 3 star so you get what... More 

Was this review helpful? Yes 5
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guest, Dear Guest, First of all thank you for your review and that through this we have the best way to learn about the experiences of our guests during their vacation, understanding the perception towards getting a product to suit you Our staff will be delighted to read your positive comments. Thanks and we will be delighted to welcome... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 19, 2014

Stayed with a large group for hen party. On the whole the food and hotel was as expected for the money. It very much caters for Spanish families and got the impression this is the way they would like to keep it. We were all allocated rooms with only two beds (for three people), very small and no balcony. Generally... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guest, First of all thank you for your review and that through this we have the best way to learn about the experiences of our guests during their vacation, understanding the perception towards getting a product to suit you. We will take note of the topics tells us to try to improve them. Thanks and we will be delighted... More 

Mirfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 17, 2014

Just returned back from the diverhotel ..its very spanish hotel but value for money ...we made our own entertainment...defo recommend for cheap cheerful hotel ..recommend the slide if u get stuck go on your belly feet first you go like a torpedo ...

Was this review helpful? Yes 4
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guest, First of all thank you for your review and that through this we have the best way to learn about the experiences of our guests during their vacation, understanding the perception towards getting a product to suit you Our staff will be delighted to read your positive comments. Thanks and we will be delighted to welcome you again... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 6, 2014

Stayed here for 5 nights on a girlie break. The all inclusive was ok, didn't struggle for anything to eat but would have been much better had it been hot. Food was always luke warm which wasn't very appealing. The hotel is a taxi ride out of Puerto Banus and Marbella which can be quite costly. The rooms were very... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guest, Thanks for your comment. Unfortunately it has not been one hundred percent satisfied in our hotel, it is a pity I have not informed at the time because we had done everything possible to remedy, I said for you. Of course we will take note of the points indicates for improvements. We hope to see you again in... More 

chunk1985
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed October 2, 2014

Stayed here for 3 nights on a hen weekend with 17 other girls in September 2014. Its a pretty basic hotel. All inclusive was fine, always something to eat. Staff were friendly but the hotel was mainly used by spanish families. Had a couple of issues with the lifeguard and keeping towels on sunbeds and don't be fooled by the... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guest, Thanks for your comment. Unfortunately it has not been one hundred percent satisfied in our hotel, it is a pity I have not informed at the time because we had done everything possible to remedy, I said for you. Of course we will take note of the points indicates for improvements. We hope to see you again in... More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 25, 2014

On arrival we were offered a room overlooking a brick wall and the hotel laundry after paying a supplement we were allocated another room with a balcony but no view. Decor/lighting rather like a shabby old peoples home, dining room reminded us of a school canteen (also wine served in disposable plastic cups) Hotel bar arranged with all chairs in... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guest, Thanks for your comment. Unfortunately it has not been one hundred percent satisfied in our hotel, of course we will take note of the points indicates for improvements. Let us for a second chance Yours sincerely Alejandro Castillo Aguilar Manager More 

Travelers are raving about these Marbella hotels

Belfast, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 20, 2014

Stayed at this hotel with my bother for five nights in sept 14. Hotel is rated 3star, but is very good, air conditioning, hair dryer etc, no lift from ground floor to 1st floor but lift after that, hotel seems to be used by mainly Spanish families, all were very nice and although spoke very little English, made us very... More 

Was this review helpful? Yes
P-Stor, Gerente at Diverhotel Marbella, responded to this review

Dear Guest Thank you for sharing your experience with us, because through this we have the best way to learn about the experiences of our guests during their vacation, understanding the perception towards getting a product to suit you. We will be delighted to welcome you again in any of the hotels in the chain. Yours sincerely Alejandro Castillo Aguilar... More 

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