We booked this hotel online for a weekend break with the girls. We were under no illusion that the rooms would be anything but cheap and cheerfull, but we were not expecting them to be dark, smelly and dirty! There was an overwhelming smell of damp in the rooms and hardly any natural light at all. The fridge was broken... More

4 stars??? NOT !!! Booked through hotels.com and it clearly states no cancelation penalty,my foot !! Checked in yesterday for two nights and on arrival no booking,sorted that in 5/6 minutes. Put me in the most basic room I've ever seen and truly disgusting !! Room walls with flaking paint,shower hardly worked,room small,in general a hole !!! Charged me 10... More

I recently returned from a long weekend break at the Bluebay Banus. The hotel was of a good standard, and the staff were pleasent enough. The room was of a decent size and very clean. The complex was rather quiet this time of the year, and the site was very relaxed, and plenty of room in the pool with ample... More

Visited this hotel in April 2013. Hotel clean and tidy. Pool excellent with plenty of loungers. Food was good but not brill. Staff ok but hotel was quiet but lots of pensioners which is fine but evening meal a bit like supermarket sweep as they fought to be first in for dinner. Overall we enjoyed it and woul consider again... More

Have just returned from a 3 night break having stayed at the BlueBay Banus.The hotel was of a decent standard with clean rooms & the pool view was exellent with very well kept gardens.The guests were mainly elderly folk many from Germany.The food was decent and would only critisise the quality of the morning fruit juice,tea & coffee absolutely shocking.... More

I stayed here with 3 other women for a week last August. The hotel is located on a main road which I didnt like and was about 10-15 minutes walk from the beach. The room was basic although we did overlook a nice pool area. The room was relatively clean although the shower was barely a trickle. One of the... More

I have just come back from a week at the BlueBay Hotel, and I was amazed at the lack of customer service, no wonder the Cosmos rep didn't show up! The first room (gound floor) we were allocated was damp and cold, the rear doors could not be secured, lock broken, after an hour of the maintenance man tried to... More

This hotel was booked with a group of friends and the price was remarkable for all inclusive accommodation. The rooms were spacious and clean on arrival. The food in the hotel was of a decent standard and there was always something available in the restaurant. In the poolside bar, there didn't seem to be any food included in the "all... More

DO NOT LISTEN TO THE BAD REVIEWS. We stayed at this hotel for a week in October and had one of the best times. The room was great, we just had a standard twin room, with no balcony on the ground floor. It was perfect for the amount of time we spent in it (getting ready to go out and... More