We booked this hotel as the pictures looked nice and the reviews were OK plus the price was pretty decent. It was my joint hen do with my best friend so there were 8 of us in 2 bedrooms. The rooms were clean but one wasn't ready when we arrived at half 4 in the afternoon. The beds were all... More

Have just returned from a 5 day stay in the Bluebay.The welcome was not good and not much information was provided to us just a map handed out 2 find your room which was up 2 flights of stairs good fun with a suitcase !!.The rooms were large but in need of a update.The pool area was lovely and very... More

Wow. Was not expecting reviews of this place to be so mixed! We really had a good holiday here but I guess it depends where your room is. We had a pool view down towards the beach end of the complex and it was lovely. Myself and my partner are in our 20's and just wanted a relaxing week away... More

I would never receommend this hotel to anyone, not even my worst enemy! 4 star hotel, more like 2 star. Receptionist all very unhelpful and were very short with us, except one pleasant gentleman, Jose! The customer service was very disappointing, and made our 4 day stay a misery, that we wanted to come back home to the UK where... More

My experience at BlueBlay turned out to be a nightmare from hell, worst experience ever. As soon as we arrived that afternoon at reception the receptionist at the time was very unpleasant and very unhelpful, we had to drag our own suitcase and drag them up 3 flights of stairs. We asked twice for someone to help but no one... More

Just returned from the Bluebay Banus (was Rincon Andaluz Hotel) where we spent 5 nights. It is a beautiful hotel in lovely grounds and a nice walk along the beach to Puerto Banus, which took about 15 minutes. This could be a wonderful hotel if only they spent a little money on it and sent the staff on a customer... More

stayed here sept 2011, had a fabulous time! was especially impressed that they upgraded me and my friend to a bigger room with a balcony and pool view for no reason as soon as we got there :) the buffet breakfast and dinner was such good quality food and had a wide variety. This 4 star hotel thoroughly deserves all... More

From the outside the hotel looks does not look anything special, but when you come into the large garden with lots of palm trees, it gives a very good spirits. The rooms were large and spacious. The floors was swept only - no washing. No cleaning if you forget to put a sign on the door. Morning and evening buffet... More

We actually where terrified as we had reserved the trip before we looked at all the mixed reviews on tripadvisor. The staff was very friendly and the breakfast was superb, the only thing we found annoying was the extremely small juice glasses. The gardens and pool area was beautiful and the 15-20min walk in to Puerto Banus was a nice... More