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All 77 Marbella hotels

Las Chapas Palacio del Sol

3.5 of 5 Hotel   |   Carretera Nacional 340, Km 192, 29600 Marbella, Spain
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26%
Ranked #65 of 77 hotels in Marbella
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478 people have reviewed this hotel

Traveler rating
    30
    77
    120
    81
    170
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116
177
10
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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Portsmouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Absolutely awful! We should have been paid to stay here! We booked rooms for the three guests to arrive to a double room with a camp bed squeezed in. Promised room change but never happened. Complained to manager who was rude, unapologetic and a complete idiot. Spoke in Spanish whole conversation.Proceeded to laugh at myself and friends when we saw... More

Was this review helpful? Yes 3
Bromley, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

Oh dear! We booked a weekend break here and read the reviews with an air of cynicism. Surely it can't be as bad as the reviews state. I'm used to the unrealistic expectations of some travellers and always take the scathing reviews with a pinch of salt but I promise you, they were all totally accurate. This is not a... More

Was this review helpful? Yes 2
Armadale
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We travelled to this hotel in June and after 2 days we demanded to be moved to another hotel or a flight home. The hotel is dated, rooms were basic,food disgusting and staff not pleasant. This hotel is 10 k outside Marbella and faces onto the motorway. Definitely the worst hotel we have ever stayed in.

Was this review helpful? Yes 1
Bristol
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were a little worried on our way to the hotel as we had read all of the dodgy reviews however it was much better than we had expected. Bad points... The staff didn't show us to our room or even direct us when we arrived so we ended up getting lost. Heard the same from other guests as well... More

Was this review helpful? Yes 3
Hullbridge, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't let the pictures fool you,clever photography, booked a weekend break for my daughter, pool empty grassy tennis courts, unhelpful staff, bad location, dug up pathways, reported it to easy jet but this apparantley was said in the hotel write up! Would I really have booked this if I had known! Don't really think so, would have to pay us... More

Was this review helpful? Yes 2
Norton, null, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been now 3 times and find the hotel a little tired but very clean, as this was a budget hotel break I did not expect 5 star, the food is Ok beans sausage potato cakes & bacon, if you want 5 star here look elsewhere, if you want a great holiday on a budget it is spot on,... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a large hotel and many their guests it can be a really noisy when they are going past your door room. Cleaning is very unusual, one day is perfect and another day just ok... food - OMG, if you are staying there just for one or two days its ok, but afterwords keep away, previous reviewers were absolutely... More

Was this review helpful? Yes 3
Cambrils, Spain
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 17, 2014

It's not even a 3 stars hotel. Not clean at all. It's the first 4 stars with no minibar in the room. They didn't change the towels and didn't make the bed from one day to the next. Breakfast was really really bad. When you get into the hotel it seems that you are still in the 80´s No wifi... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 13, 2014 via mobile

I am currently in this hell hole! I requested a ground floor room as my friend is disabled were on the 4th floor. No explanation or let me see what we can do. Luckily there are only a few steps then a lift. We checked in my passport has been left in a cubby hole where I could easily reach... More

Was this review helpful? Yes 3
Leicester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 9, 2014

Rude staff. Very dated. Cold uncooked food. Rooms are awful. Swimming pool closed when we went there. Bus to city centre hardly runs. Bar hardly open. Not what it states on the advert for this hotel. Worse holiday ever

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
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Additional Information about Las Chapas Palacio del Sol

Address: Carretera Nacional 340, Km 192, 29600 Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Las Chapas Palacio del Sol 3.5*
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Also Known As:
Las Chapas Palacio Del Sol Hotel Marbella

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Other (26)

Amenities

Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Class
Number of rooms
332

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