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All 77 Marbella hotels

Las Chapas Palacio del Sol

4.0 of 5 Hotel   |   Carretera Nacional 340, Km 192, 29600 Marbella, Spain
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Ranked #64 of 77 Hotels in Marbella
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535 reviews from our community

Traveler rating
    33
    85
    135
    92
    190
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142
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12
7
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Disgusting horrible hotel went I. Honeymoon - kept receipts of having to eat out ( relieved £500) refund as sent I. Pics and recipes to Thomas cook - please dont go!! Staff rude food ineabible - hotel not been updated since 1974. I'm easy going and like to give food a go - but this was seriously a joke -... More

Was this review helpful? Yes
Newcastle Upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

there were a few helpful staff,food was terrible, rooms not very clean,had to ask maids for clean towels,all our money and personal posessions were stolen out of our room would not go back and certainly not 4 star hotel as stated

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
Crewe, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

not 4 star but 1 star. went fully inclusive. bad mistake. reception rude. room old dark and dirty. monday noon dinner hot food was cold. same again evening. morning reheated food ourselves. asked to be moved to another hotel. told manager to sort his food out. place was run down dirty and a mess. worst experiance i have had.

Was this review helpful? Yes 2
Walsall, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well very unwisely I booked this before I read the reviews - BIG MISTAKE! Everything I read here is exactly as I experienced maybe even worse. I have severe gastroenteritis during and 3 days after my stay here. The lady behind the main bar was absolutely dreadful so frosty and unwelcoming. As were the Reception and Restaurant Staff. Only food... More

Was this review helpful? Yes 3
Maldon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Certainly not a 4 star hotel. Very dated rooms, rude staff and terrible food. The maid service was very good. The Hotel is on a busy duel carriageway so difficult to walk anywhere. We only stayed two nights so as we had a car we chose to eat out although we paid for All-inclusive. We will not be returning to... More

Was this review helpful? Yes 2
Northamptonshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

What a shock when we arrived , reception very dated and dusty and the young man who checked us in very rude peaking to others at the same time. Rooms not any better very old and worn, maids very nice and rooms kept clean with fresh towels daily. Food very poor warm salad and raw chicken and pork staff rather... More

Was this review helpful? Yes 1
Thatcham, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well all l can say is most of you must have such high expectations. We just spent 10 nights in this Hotel. I dont know where the unfriendly staff were, every single member of staff was friendly and helpfull. I cant fault, the staff whatsoever they all bent over backwards to meet our requirements. The pool lifeguards were brilliant always... More

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are not the worst I've ever been. At least while I was there the towels were changed every day and every day the room was clean. Pools were well cared for. The nightlife, needed to be revised Even bad, and in need of urgent attention, just even the food.

Was this review helpful? Yes 1
Hampshire
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Arrived back today thank god. Like the vast majority of people the WORST hotel we have ever stayed at. Food - awful NO really really awful Room - clean, but poor. Balcony door insecure, single glazed Shower - 1970s shower curtain and a PLASTIC hose connected to taps Pool - great for kids and lifeguards great Poolside - 1400 rooms... More

Was this review helpful? Yes 3
London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I've stayed there for a week with my 5yrs old daughter and my mother.... On arrival we were not even greeted by the new and grumpy young lady receptionist and allocated a room in one of their bungalows rather then main hotel reassured that they were better :))).... The room was disgusting.... old and smelling of moue!!!.... Dark and darn....... More

Was this review helpful? Yes 3
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Additional Information about Las Chapas Palacio del Sol

Address: Carretera Nacional 340, Km 192, 29600 Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Las Chapas Palacio del Sol 4*
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Also Known As:
Las Chapas Palacio Del Sol Hotel Marbella

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