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Don Carlos Leisure Resort & Spa

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Avda. Zurita s/n, 29604 Marbella, Spain
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Don Carlos Leisure Resort & Spa
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Don Carlos Leisure Resort & Spa
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734 reviews from our community

Traveler rating
    383
    188
    99
    37
    27
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70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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London, United Kingdom
Top Contributor
80 reviews 80 reviews
33 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have reviewed The Don Carlos before. I like the hotel but often find the management style at the property annoying. On this trip for instance there is building work to a new SPA taking place at the rear of The Villas. There is a large building yard which is not fenced off from sight where trucks are being noisy... More 

Was this review helpful? Yes
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and for taking the time to post them online. However, we would have loved to handle your complaint during your stay, to make it better, and not afterwards. You are completely right, we are undergoing an amazing evolving process that will transform our Beach Club in the best in the area. A dazzling... More 

Montpellier, France
Top Contributor
65 reviews 65 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent a fantastic week in this beautiful hotel people are very nice always ready to help you! just an advise : ask for a room facing the sea in the small building : they are much more quiet than all the overs!

Was this review helpful? Yes
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, It is wonderful to read comments like this! Thank you for sharing them on Trip Advisor, which is a very effective way to let our future guests know what they can expect. Thank you, as well, for your kind words about our staff. We pride ourselves in our human resources, for our Resort is not only our place... More 

Czech Republic
Top Contributor
56 reviews 56 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best Spanish summer resorts I`ve ever seen. Beautiful tropical garden with see view. Great service, tasty food and clean beach. Very helpful and professional staff incl. the service on the beach.

Was this review helpful? Yes 2
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your nice comments and for taking the time to post them on Trip Advisor. It is one of the best ways to communicate to our future guests what they can expect. We loved that you had such an amazing time... that you enjoyed the food that we elaborate with utmost care and love, that the... More 

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed here before we had high expectations and were not disappointed .... The hotel was quiet being out of season but everything from check in to leaving was excellent. We had an offer on bed and breakfast so the value with the added bonus of the exchange rate was fantastic. The drinks are expensive at the hotel but there... More 

Was this review helpful? Yes 2
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and for taking the time to post them on Trip Advisor. We are delighted to read that your experience was as it should... perfect. We are taking into consideration your suggestion regarding the drinks at our Resort, for our main goal is to make you happy and comfortable. So thank you, again, for... More 

Greater Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I did not actually stay at this hotel as I have an apartment nearby but I spent alot of time in the adjoining tennis clubhouse and also ate at the hotel bar by the swimming pool and was shown around the rooms. The staff were all very friendly, especially at the tennis bar, where you could even learn some spanish... More 

Was this review helpful? Yes 1
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave your comment and for your kind words. Eventhough you could not enjoy our rooms, we are delighted to see that you did enjoyed our facilities, our gastronomy and even took a tour through our endless stay options! We hope that next time you can spend some days among us. We... More 

Basel, Switzerland
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2015

I am actually stil staying here in Room 1205 a room with a great view. I had a great welcome here and have to say that the Front Office Staff and Bellstaff, Housekeeping staff is remarcable here in this hotel. Very attentive. I am visiting my family here and just enjoy this nice hotel here. My compliment to the management... More 

Was this review helpful? Yes 3
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your kind words and for taking the time to post your comments online. It means a great deal to us coming from you! We take great pride in our staff, we believe it is the biggest asset we have, thank you for noticing, and you can rest assured that they will be rewarded. We will... More 

Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 8, 2015

I stayed 3 nights with 5 friends. The hotel is stunning. Shame the beach was closed. There was an offer on massages so we booked an entire day out. The breakfasts where lovely especially the freshly cooked omelettes and pancakes. I'm looking to go again with family next year.

Was this review helpful? Yes 1
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your kind words and for taking the time to post them on Trip Advisor. We are delighted that you had such a great time and that your enjoyed our magnificent breakfast. We also loved to read that you enjoyed our Spa treatments. We hope to welcome you back very, very soon, Kind regards, More 

Wilmslow, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2015

Me and My partner came here for my 21st birthday and was absolutely blown away! its a beautiful hotel with great facilities and a number of different pool. food and drinks are great and all the staff were very friendly and helpful. would deferentially come back here!!

Was this review helpful? Yes 2
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for such a wonderful comment and for sharing it with our future guests on Trip Advisor. It is our pleasure to provide you with the experiences that you are looking for and wow moments. We will love to welcome you back as soon as you can! Kind regards, More 

Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 10, 2015

It is the third time (in six years) that we are staying at the Don Carlos for a week each time. We enjoy playing golf around Marbella in the winter, there are so many fabulous golf courses (60 they say!) and as it is low season, the courses are not busy and the green fees cheaper. We have never played... More 

Was this review helpful? Yes 3
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us once again as your Host Resort for Golf and for writing about it on TripAdvisor. It is true, we are sorrounded by golf courses (Marbella holds the title of the area that has more courses by square meter, and Don Carlos is the best option to enjoy it) and we work very hard... More 

Merthyr Tydfil County, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 27, 2014

We had our wedding night at the don carlos, our stay was magical and the staff couldnt of been more helpfull. We were given complimentary champagne on our arrival and champagne for breakfast trully magical.

Was this review helpful? Yes 1
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us to spend such a special nignt! We love that over the years, more and more guests are choosing us to be part of their lives. There is no way to thank you for such an honor. Oh, and thank you for posting your wonderful review online. We hope to see you very soon,... More 

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Malaga Presidential Suite (100)
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