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Don Carlos Leisure Resort & Spa

#15 of 77 Hotels in Marbella
Certificate of Excellence
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Avda. Zurita s/n, 29604 Marbella, Spain
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Don Carlos Leisure Resort & Spa
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Don Carlos Leisure Resort & Spa
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794 reviews from our community

Traveler rating
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    99
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Gruenwald, Germany
1 review
5 of 5 stars Reviewed yesterday NEW

Don Carlos creats a very special atmosphere of hosbitality and relaxation with the perfect mix of personal attention. The interior is harmonised and very well selected. Housekeeping is well above standart. Absolutly top notch is the warm and friendly behaviour of its employees. Beeing welcomed for breakfast by hostesses like Ana and her well organised and friendly Team early in... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went for our third Wedding Anniversary and stayed 5 days. We were upgraded to a sea view room with a balcony. We had splendid views of the colourful sunsets. The rooms themselves are comfortable and modern. The grounds between the pool and the beach had a nice garden promenade with pools filled with lillies, small frogs and fish. Breakfast... More 

Was this review helpful? Yes 1
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us and for taking the time to post your comments online. We work very hard for your satisfaction, and it gives us a great boost to see that we succeeded. Thank you as well for the special mention of our rooms and the property as a whole, and for our breakfast, which has been... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We've just returned after a long weekends stay at the Villa's on the Don Carlos Resort for a hen do. Upon arrival to our villas we were greeted with a glass of prosecco and our bags bought to our rooms by the hotel staff, a nice touch. A personal assistant showed us around and gave us a mobile phone which... More 

Was this review helpful? Yes
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, We are delighted that you chose us for such a special moment! Thank you for choosing us and thank you for taking the time to post your comments online. It is a magnificient way to let our future guests know what they can expect. Our main goal is your satisfaction, and we are over the moon to see... More 

Royal Tunbridge Wells, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for a week at the end of March, and when we arrived, we were greeted by a lovely and friendly receptionist. We were upgraded to a superior sea view room which was large and comfortable with one of the most comfortable beds I have ever slept in! The views were amazing! Everything about the hotel was fabulous, but... More 

Was this review helpful? Yes
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Happy bday again!!! We hope that you had a wonderful day. On another note, thank you for choosing us and for taking the time to post your comments online. Our main goal is your satisfaction and to make you happy and we love to read that we succeeded. Thank you, as well, for the special mention of our... More 

Folkestone, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We came to the Don Carlos as walk in guests late evening, after we chose not to accept our booked accommodation elsewhere. What a fantastic change of luck to stumble upon such an oasis. Guest services at reception couldn't have been more helpful when we said we'd stay one night, to be sure that the bed was comfortable and in... More 

Was this review helpful? Yes
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, THANK YOU for such a descriptive comment! We loved it! It is wonderful to read this kind of comments, because we get the opportunity to communicate to our future guests what they can expect from the point of view of another guest. And you ceratainly got what we are all about... you, our guest. Thank you for choosing... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

From the very start when welcomed by the exceptionally friendly man on reception we were impressed. The grounds are stunning, better than in the online photos. The people working here are what make it extra special, they are friendly, attentive and really go out of their way to please. Nothing is too much trouble and the stay was fantastic. The... More 

Was this review helpful? Yes 1
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, First of all, thank you very much for choosing us and for taking the time to post your comments online. Thank you, as well, for that special mention of our staff. Our main goal is your satisfaction and we always get a boost when we succeed. We take good note of the rest of your comments for we... More 

Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

We stayed In what they described as their best suite !!Really wasn't !! the infinity pool was disgusting and dirty the outside terrace was also always wet due to the sprinklers leaking. The room it's self was ok wasn't as nice as the previous nights suite but ok. The next morning the room flooded to my surprise due to the... More 

Was this review helpful? Yes
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, We are deeply sorry that you left with such a feeling about our Resort. It is very random that we get this kind of reviews for we are known to be service oriented and efficient, again, we are sorry that we were not able to give your that impression. Regardless, I understand that your petitions, before you came... More 

London, United Kingdom
Top Contributor
55 reviews 55 reviews
8 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Don Carlos for two nights in early May. Upon arrival, we were upgraded to a room on the 10th floor which was really big and spacious. The balcony had great views of the mountains and sea. The room was very clean and modern with a good mini-bar and coffee-making facilities. Reception staff were really friendly at all... More 

Was this review helpful? Yes 2
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for such a wonderful review and for taking the time to post it on Trip Advisor. Our main goal is your satisfaction, and we are over the moon to see we succeeded. We hope to see you very soon, Kindest regards, More 

Reed
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We regularly stay at this hotel. We find the staff, the food and the facilities are first class. Lots of good eating laces locally if you want a change from the hotel. Lovely gardens and beach. Wouldn't go anywhere else.

Was this review helpful? Yes 1
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us, over and over again. It is our pleasure to treat you as you deserve and to succeed in our main goal, which is your utter satisfaction. Thank you, as well, for your very kind words and for taking the time to share them with our future guests on Trip Advisor. We hope to... More 

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned home from a fantastic three night stay in this lovely and friendly hotel! No was delighted to retun to the room on day two with a special birthday treat waiting for me! So lovely! Breakfast was amazing - the fresh fruit!!!!!!!!!!! Going to bring our children back very soon! Thank you

Was this review helpful? Yes 1
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us and for taking the time to post such a wonderful comment. We are delighted to read your reaction to your surprise and that you have decided to come back with your children. Our main goal is to see you happy and we loved to see we succeeded. Kindest regards, More 

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Beach Club Pool (36)
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Malaga Presidential Suite (100)
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Marbella Deluxe Room (45)
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Amenities