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Don Carlos Leisure Resort & Spa

5.0 of 5 Avda. Zurita s/n, 29604 Marbella, Spain
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Don Carlos Leisure Resort & Spa
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Don Carlos Leisure Resort & Spa
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686 reviews from our community

Traveler rating
    352
    174
    96
    36
    28
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195
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (686)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Arrived for a three day trip with a friend 15 minutes after booking online. Weather was hot and so were we, and as we approached the reception, a nice looking woman in a beautiful dress greeted us with ice cold water. Our receptionist, Natasha was extremely helpful and friendly. As we entered the room we were both filled with awe.... More

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Hampton
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were offered an upgrade to the Oasis rooms when we arrived at Don Carlos on Friday morning. The normal rooms at Don Carlos are nice but once you have stayed in the Oasis rooms you won't want to stay in the old rooms. Amazing double shower, large balcony over looking the sea, lovely king size bed & lots of... More

Was this review helpful? Yes 2
MAngelesDC, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and for taking the time to post them on Trip Advisor. We are loving that you liked our Oasis as much as we do, and that you took your time to describe our amazing new rooms. Thank you, as well, for commenting on our Beach Club that, even though, it is supposed to... More

Crawley, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a three night break mid October with my daughter. We were upgraded to The Oasis and had a huge well appointed room with a beautiful sea view. Julia looked after us well and made dinner reservations at local restaurants as well as organising our airport transfer. This room came with complimentary use of the Beach Club but as... More

Was this review helpful? Yes 2
MAngelesDC, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your nice comments and for taking the time to post them online. We loved that you had such a great time and that you enjoyed all of our different services. We work very hard to give you the experiences that you deserve, and we are delighted to see that we succeeded. We hope to welcome... More

Hasselt, Belgium
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nicely designed hotel. Correct staff, beautiful pool and garden. About 10km from the city center so a car is needed. Nice calm athmospere. 15€/day/person for a seaside sunbed is expensive however. Building is outdated but decoration and furniture are beautiful.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel advertises itself as a 5 star hotel but is far from it. Visiting in October may well be the reason for grumpy and not very attentive staff after a long summer season. Food on offer is not very varied and not amazing. Shocked to find that to use the larger pool and beach area that you have to... More

Was this review helpful? Yes 1
Ederveen, The Netherlands
Top Contributor
54 reviews 54 reviews
54 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a decent choice when going on holiday. The hotel lobby looks nice. Rooms are pretty nice and spacious. Free wifi is provided which is always good (name of the hotel simply does the trick). The facilities at the hotel are OK but management will need to make sure they keep it up-to-date otherwise it will get outdated.... More

Was this review helpful? Yes 1
MAngelesDC, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and for taking the time to post them online. Our main goal is to keep you satisfied, so it would mean the world to us if you would be so kind to help us improve by emailing us the reasons why you are not so sure that you would come back for a... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from 10 day stay @ Don Carlos. As we're were just out of season, there weren't hoards of people around and you could see things starting to wind down, both in the hotel & surrounding area. We were upgraded to the Oasis rooms which are lovely. Huge bed, massive bathroom & good size terrace for catching the last... More

Was this review helpful? Yes 1
MAngelesDC, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your nice comments and for taking the time to post them on TripAdvisor. We are delighted that you had such a wonderful time with us, and that you went into the specifics of every part of your stay. We work very hard to keep you satisfyed and your comments regarding our Oasis staff will not... More

Preston, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was here in September with a group of 10 (all male) for a 40th birthday weekend. Great hotel - great service - great rooms - great room service - great pool areas - tennis probably great, but too energetic for me Location - handy for nikki beach and a few bits and bobs - taxi ride to banus or... More

Was this review helpful? Yes 3
MAngelesDC, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your nice comments and for taking the time to post them on Trip Advisor. We loved that you and your friends had a great time with us and Happy Birthday, by the way! It is true, we are not a party place or the stag do spot, be we are so big and varied, that... More

Al Khobar, Saudi Arabia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second visit to Marbella ,but first in don Carlos ,it was for a very special occasion our 10th wedding anniversary ..we had two family rooms connected for 14 nights with two kids 7 and 4 it was really nice hotel the swimming pools and the beach club are fabulous ..we had bed and breakfast and it was... More

Was this review helpful? Yes 2
MAngelesDC, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for such a wonderful comment and for taking the time to post it on Trip Advisor. It is comments like yours that keep us trying harder and harder everytime, in order to give you such an experience. We are aware that our staff is our most valuable treasure and we thank you for noticing, as we... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

NO real five star hotel would make you pay to use the sun beds. How ridiculous! It is also a silly policy as customers are more likely not to use the beach club and spend their euros for drinks and food elsewhere! Breakfast needs a massive overhaul - very chaotic, lots of items (e.g. butter) missing. Felt sorry for the... More

Was this review helpful? Yes 1
MAngelesDC, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and for taking the time to post them online. We are sorry to see that you disagree with our Beach Club entrance fee, but please let me explain you what it is. It is a fee that allows you, not only to use the loungers and enjoy the beach or the magnificent pool,... More

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Additional Information about Don Carlos Leisure Resort & Spa

Address: Avda. Zurita s/n, 29604 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Don Carlos Leisure Resort & Spa 5*
Number of rooms: 267
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Also Known As:
Don Carlos Leisure Hotel Marbella
Don Carlos Leisure Resort And Spa
Don Carlos Resort
Don Carlos Marbella
Don Carlos Hotel Marbella
Carlos Don Hotel

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