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Gran Melia Don Pepe

5.0 of 5 Jose Melia s/n, 29600 Marbella, Spain
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Certificate of Excellence 2014
Gran Melia Don Pepe
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Gran Melia Don Pepe
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750 reviews from our community

Traveler rating
    430
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southport, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having read the adverse reports section in relation to this Hotel and it is true to say their aren't many, we decided to book for two weeks between 6/12/14 and 19/12/14/. From the moment we arrived we were greeted by friendly,efficient staff. The reception staff were charming throughout our stay. The rooms were immaculately clean and from beginning to end,... More 

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Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me & my family stayed here in September. Had a fabulous holiday & would have definately stayed longer than a week! Was in a fab location near the old town & orange square & a quick taxi ride to puerto banus. The staff were always there to help & very efficiant. They were very easy to get along with as... More 

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abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Emma W, First of all, let me thank you for taking the time to share your experience at Gran Meliá Don Pepe and for your lovely words about your staying. I'm very happy to learn that you and your family have enjoyed our perfect position in Marbella, our accomodation and service, our breakfast and food and that we did... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for a total of 6 nights for our honeymoon. All I can say is, this hotel definitely is not 5 stars. It is the standard of maybe 3-4 and needs a completely new revamp as the hotel is old and parts of it are quite dirty. On our first day when we arrived we were... More 

Was this review helpful? Yes 4
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Zpali, Greetings from Gran Meliá Don Pepe! Thank you very much for taking part of your precious time to leave a review on such a prestigious website like Tripadvisor. It was a pleasure to meet you on your recent stay with us. Please accept my most sincere apologies for the inconveniences suffered due to the mattress. As i mentioned,... More 

Wales
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights at the beginning of December. It was a pleasure throughout, kicking off with a glass of Cava at check in. Rooms were spacious, clean and well equipped with Clarins toiletries. Complimentary chocolates provided with the turn down service was a nice little touch. The hotel was very quiet which is to be expected at... More 

Was this review helpful? Yes 2
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear td08, Thank you for your very nice review about your recent stay at Gran Meliá Don Pepe. I'm very happy to read that detailes like the glass of cava or the complimentary chocolates provided with the turn down service have been appreciated . I'm very glad to know that these little nice touches, together with our facilities and position,... More 

Nashville, Tennessee
Top Contributor
127 reviews 127 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful lobby and grounds. Location is good. Staff are very friendly and helpful. Food at restaurant was good. Prices of drinks outrageous. Room was on the small side and the bathroom tiny. They provided no hair conditioner in bathroom. I liked the balcony. The pillows were too hard for me.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel with good location. Would perhaps not say fantastic or fabulous since property is partly in need of refurbishment. Lobby area is really nice and beautiful. I think part of the rooms have been redone. The celing in gym was leaking with water on the floor and the spa sauna area had seen its best days. We did... More 

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abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Charly B, Thank you for taking the time to write a review following your stay at Gran Meliá Don Pepe. Your feedback is essential for us and we are glad to know that your overall experience has been positive . I'm happy to read that you appreciate our beautiful lobby area and our great breakfast, as well as our... More 

Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed many times here and find the staff very efficient & helpful. But I would like to say a very big thank you to Abel Lopez the Red glove service manager when we stayed a couple of weeks ago. He is always buzzing around making sure everyone is happy & well catered for and any issues is straight... More 

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abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Karenee763, First of all, let me thank you to take the time to share your experience at Gran Meliá Don Pepe, and to spend such a nice words abot me and all the team of the Hotel. As the loyalty of our guests is the greatest reward for our daily work , I feel proud to know that we... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is impressive from the moment one walks through the door.The lobby is elegant and stylish with beautiful flower displays. We were greeted by very friendly and efficient reception staff and given a glass of cava as a welcome drink. Our room had wonderful views of the sea with Gibraltar and North Africa visible in the distance.. The room... More 

Was this review helpful? Yes
abel_lopez_ybarra, E:Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Jackie W, Thank you very much for your nice comments here on this prestigious website. I am very pleased to hear that you had an amazing time and the service beginning with a welcome drink has given you a good start for an unforgettable stay. The view from our sea view rooms are wonderful and indeed from there you... More 

Southington, Connecticut
Top Contributor
86 reviews 86 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fabulous visit to the Gran Melia! Room was great once you figured the ever confusing lighting. Maid staff was exceptional and the twice daily service kept things tidy. We did lose wifi for a few days but everything else was outstanding. The location is fantastic and we would return in a heartbeat! The dally breakfast buffet was beyond expectations! My... More 

Was this review helpful? Yes
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Dirk6460, First of all we want to thank you very much for the time spent to share your experience at Gran Meliá Don Pepe. I am very pleased to hear that you had a great staying and that you have been positively surprised by our breakfast. We really want our guest to begin the day in a delicious and... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Being an international business consultant and professional tennis player, I get to travel all over the world regularly. This year having been in over 20 countries I have stayed in the best hotels in the world, all over the world and this is right up there with the best of them. The staff are so delightful in their approach to... More 

Was this review helpful? Yes
abel_lopez_ybarra, E:Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear ogrimbly, I am extremely grateful for your feedback regarding your recent experience lived in the Gran Meliá Don Pepe. It is wonderful to know that your stay with us was special and memorable and all the services like from the spa have fully reached your expectations. We are very proud of our Möet & Chandon Penthouse Suite and it... More 

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Additional Information about Gran Melia Don Pepe

Address: Jose Melia s/n, 29600 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Gran Melia Don Pepe 5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Melia, Venere, Agoda, Odigeo, TripOnline SA, Jetsetter and Tingo so you can book your Gran Melia Don Pepe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella
Hotel Style:
#2 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#5 On the Beach Hotel in Marbella
#8 Romantic Hotel in Marbella
#8 Business Hotel in Marbella

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