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All 77 Marbella hotels

Gran Melia Don Pepe

5.0 of 5 Hotel   |   Jose Melia s/n, 29600 Marbella, Spain
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79%
Ranked #14 of 77 hotels in Marbella
Certificate of Excellence 2013
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531 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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the hague holland
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

These are the words the serviceman at the pool said to me when I tried to remove my sunscreen a little and those words give the best impression of the atmosphere in Gran Melia don Pepe. We stayed here for 10 days in april and loved the "service from the heart". As I am in a wheelchair we were given... More

Was this review helpful? Yes 1
Cork, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved this hotel for everything except the hard bed. Actually had a conversation with a fellow guest with regard to this but foolishly did not report to staff who were amazing in regard to every other whim.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Gran Melia Don Pepe is by far the most outstanding hotel I have ever been to. The staff across the board have been so incredibly friendly, helpful and accommodating. The whole hotel is so clean, even the view from the mountain view room (528) is breathtaking...normally I have to have a sea view room, but the view of the mountain... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Currently staying at this hotel, a bit disappointed with it. A lot of building work going on, i.e the pool bar is out of use, one of the pools is not in use as they are tiling the floor, the indoor pool hasn't been cleaned in the last week. They currently have the painters decorating the main entrance. There have... More

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abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Terry S, Greetings from Gran Meliá Don Pepe! Thank you very much for your feedback. I am very sorry to learn that in certain areas our facilities were not up to the standards. As i am sure that you have also noticed, we are currently improving our facilities in order to increase your satisfaction. One of the pool is... More

Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed for a week in March this year. The hotel was fantastic, great sea view, clean rooms, excellent service far beyond any other hotel we have stayed at. We booked a red level supreme sea view room. The red level is amazing value for money and the selection of drinks and snacks available was unbelievable. The... More

Was this review helpful? Yes 2
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Mr and Mrs Wilson, Thank you very much for spending your time to write us such nice comments. It is a pleasure for us to hear that you enjoyed your holiday. The Red Level Lounge is a perfect place to relax and it is good to hear that you enjoyed our T-Bone Restaurant. Also, i am aware that you... More

Ireland
Top Contributor
68 reviews 68 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a top quality hotel. The rooms are excellent, the staff are very attentive and the food is quite good. The breakfast is buffet style and is good. The main dining room is the T Bone. This is good value even though it seems from the outside a very up-market expensive place. There are a few niggly complaints which... More

Was this review helpful? Yes 1
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Carrigaholt, Greetings fromGran Melia Don Pepe! Thank you very much for your feedback. Definitely you are completely right. We had a business center but we considered that it was not the appropiate location. Therefone we are currently working on finding a new and more convenient place for our business center. We have already some alternative locations. No later than... More

Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located on the edge of Marbella town which is great for peace and quiet but not too far to walk to lively areas. The view over the gardens and out to sea are stunning. Only a couple of gripes stopped me giving a 5 star. On the first day a cleaner decided to clean outside our room in the early... More

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abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Miguel198, Greetings from Gran Meliá Don Pepe! Thank you very much for your feedback. As you mention, the views and location of our beautiful property are two of our greatest strengths. Unfortunately regarding your comments regarding the noises coming from the room above yours, there is not much we could have done. Definitely, i have already informed our Housekeeping... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 11, 2014

My wife and I have just returned from a 3 night stay arriving 1st March 2014. We had booked a Premium Sea View Room including breakfast. The room, 317, was almost facing due south, wonderful panoramic view of the hotel gardens and the sea from the ample balcony. Very comfortable bed and well equipped bathroom, plenty of wardrobe space and... More

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abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear ken1952rob, Thank you for your brilliant review of Gran Melia Don Pepe. It is a great pleasure to know that your stay with us has exceeded your expectations and that you found our service to be of high standards. I have shared your feedback with the entire team, and specially with the T-Bone’s and La Dama de Noche’s. As... More

Hengelo, The Netherlands
1 review
4 of 5 stars Reviewed March 3, 2014

Last week we stayed in the Melia Don Pepe hotel, Marbella. We had a perfect, relaxing stay. Enjoyed the comfortabel large room, very kind staff and the nice food of Cappucino, with panoramic vieuw over the ocean. It was a pitty the outside swimmingpool was renovated but we enjoyed our morningswim in the inside pool just as much. Our daughter... More

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abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Mr Sytske K, Thank you very much for your kind words and for taking the time to share your opinión in this prestigious website. It is our pleasure to read that you have had a great time in our hotel. We will make sure that Ernesto and the rest of the team knows about your nice comments. Ernesto is... More

Palma de Mallorca, Spain
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 23, 2014

Spent with my wife a short break at the Costa del Sol to play golf. For our stay we chose the Don Pepe. Our stay was a great experience. The house despite its 50 years is in excellent condition just on the beach of Marbella. We enjoyed most the warm and nice service by everyone in the hotel.

Was this review helpful? Yes 1
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Mr AMiddelmann, It has been a pleasure to receive you at Gran Melia Don Pepe. On behalf of the entire team, I would like to thank you for letting us being your host during your stay in Marbella. We are extremely glad to know that you have enjoyed your time at La Costa del Sol, and especially at the... More

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Additional Information about Gran Melia Don Pepe

Also Known As:
Gran Melia Don Pepe Hotel
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella
Address: Jose Melia s/n, 29600 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Marbella
#8 Business Hotel in Marbella
#9 On the Beach Hotel in Marbella
#16 Family Hotel in Marbella
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Gran Melia Don Pepe 5*
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