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All 77 Marbella hotels

Gran Melia Don Pepe

5.0 of 5 Hotel   |   Jose Melia s/n, 29600 Marbella, Spain
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Ranked #11 of 77 Hotels in Marbella
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Speges Bromley, Kent UK
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659 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bromley, Kent UK
Top Contributor
173 reviews 173 reviews
80 hotel reviews
216 helpful votes 216 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from a very enjoyable stay here again. We had the same Grand Ocean Suite - 722 - as we had last year. The room was kept very clean and supplied with lots of towels and amenities. There are no notices 'to save the world' by not dropping a wet towel on the floor!! I like that!! Some reviewers... More

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Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the Gran Melia for a weekend with my husband The hotel staff were very friendly and couldn't do enough for us. The location is spot on only 5 minute walk into Marbella promenade and Puerto Banus is only 10 minutes in a taxi

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Dorset
Contributor
15 reviews 15 reviews
10 hotel reviews
219 helpful votes 219 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It is disappointing when, after paying five-star rates, the experience doesn't match the cost. Our last such hotel was memorable for the amiable incompetence of the front desk, indifferent food, and silly prices. This poor experience was bought into focus by our recent stay at the Don Pepe. My wife, who I am beginning to think after many years experience... More

Was this review helpful? Yes 1
Marbella
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Allocated an incorrect room (single beds/smoking) something that was not mentioned at the time of check in. Then took staff over half a day to rectify this during which time our key cards were deactivated and we had to request to access our luggage. Is very much a chain hotel, with cashflows priorisied over guest experience and this is very... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just come back from a short break at the Don Melia. The position is fantasic.- right on the Golden Mile with Marbella town centre and Puerto Banus walkable. Our room was lovely - amazing view, comfortable king size bed and very clean. Good facilities, A lovely pool area and the gardens are immaculate. The scented candles in the lobby are... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear getawaygirl64, Thank you very much for having spent some of your precious time in writing us such a kind review and also for having chosen Gran Melia Don Pepe as your holiday destination. We are really pleased to know that you enjoyed what our privileged location offers you, as incredible walks along the promenade, either to Puerto Banus o... More

Dublin, Ireland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been visiting the hotel for over ten years now and would not want to stay anywhere else in Marbella. There are so many wonderful things about this hotel - the location, the pools and garden, the bars and restaurants and all the facilities. However, I think the best thing about the hotel is the staff, many of whom... More

Was this review helpful? Yes 3
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Susan2303, First of all, we would like to thank you for having trust in Gran Melià Don Pepe all this time and also for having shared with all the users of Tripadvisor this wonderful and lovely review. Your nice comments about our hotel are the engine that makes us want to keep improving day after day. Please remember that... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I have just spent a week at the Don Pepe. It is a lovely hotel, very peaceful and relaxing. The staff are attentive, polite and helpful. We will definitely be coming back. However, it really annoys us that their website shows the beach, along with the sun beds whilst failing to explain that they are for rent... More

Was this review helpful? Yes
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear G457, Firstly, we would like to thank you for having spared your time to give us a feedback of your stay at the Gran Melià Don Pepe. It makes us extremely happy that you enjoyed both our service and our facilities and it will be a pleasure to welcome you again in the future. Nevertheless, would like to apologize... More

Fareham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to the Don Pepe 4-5 times in the last 15 years and every time it's been a fantastic experience. The hotel itself has a beautiful lobby and reception and the staff are very welcoming. The rooms are all as you would expect from a five star hotel, clean bathrooms with marble fittings, great beds and plenty of... More

Was this review helpful? Yes 2
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Richard_Oliver07, Thank you very much for having spent some of your precious time in writing us this lovely review and for having decided to share your fantastic experience with all the users of Tripadvisor. We are pleased that both our service and our facilities reached your expectations once again, as this is what we work for every day. Moreover,... More

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in the Don Pepe about six times and we are never disappointed. Perfect location, great rooms, lovely pool & grounds, amazing breakfast selection. It is a wee bit on the pricey side but worth it. Will return.

Was this review helpful? Yes 3
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Jules G, First of all, we would like to thank you for having spared your time to give us a feedback of your stay in the Gran Melià Don Pepe. It is always a pleasure having you as a guest, so please do not hesitate to come back whenever you want. It makes us extremely happy to know that... More

Dubai
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a good location. It is next to the beach and a 20 minute walk into the old town. The room was spacious and clean although we did not have a balcony the mountain view was nice. We had the red level package so we could sit out on the red level terrace overlooking the sea at... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Lorraine A, We would like to thank you for having spent some of your valuable time in writing us this fantastic review, as well as for having chosen Gran Melià Don Pepe as your holiday destination. It is a pleasure for us that you enjoyed all our facilities, especially our Red Level lounge, where you can please yourself with... More

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Additional Information about Gran Melia Don Pepe

Address: Jose Melia s/n, 29600 Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Gran Melia Don Pepe 5*
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Also Known As:
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella

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