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All 77 Marbella hotels

Gran Melia Don Pepe

5.0 of 5 Hotel   |   Jose Melia s/n, 29600 Marbella, Spain
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Ranked #11 of 77 Hotels in Marbella
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
audreyloulou Birmingham, United Kingdom
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693 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to this hotel for a special holiday with our 3 month old baby and we stayed in the grand ocean suite red level. Initially we were going to stay 6 nights and move into another hotel, but we loved it so much we decided to stay for the full 11 nights. We ended up extending to 13 nights.... More

Was this review helpful? Yes 2
Danbury, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel sits right over the beach , go down some stairs and your on the beach path where you will find an abundance of restaurants, shops, and bars. Go out the other way and you're in town. The hotel grounds are very well maintained, and comfortable. We found the rooms well appointed, and very clean. As always the staff... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
53 reviews 53 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Arrived at this hotel for 3 nights & found 1- No one at the entrance to help with bags (4 pm) !! 2- at reception only one person with no smile, no thanks & not even an eye contact. 3- I took the premier room (£257/night) but was shockingly tiny size with very small bath, no walk in shower, very... More

Was this review helpful? Yes 4
Manchester, United Kingdom
3 reviews 3 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

For four days of seven we had Repair work been carried out by the pool any thing but relaxing we went full board we had the same menus for lunch and dinner for the week as full board we were only allowed one dring with our meal when we orded from the menue stake we had to pay 6 Euros... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

a most comfortable hotel with lovely grounds, but above extremely friendly and helpful staff, at all levels. Rafael & colleague looked after us wonderfully well at the pool area, nothing too much trouble. Rebooking shortly.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
County Clare, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our second visit to the Gran Melia Don Pepe this year and we were greeted like family. The hotel is chic yet comfortable. The rooms and ocean views are spectacular. At the breakfast buffet you are spoiled for choice. But, the real plus for this hotel is the staff. Thank you Abel, Anja and at the pool Rafael... More

Was this review helpful? Yes 2
Top Contributor
339 reviews 339 reviews
51 hotel reviews
195 helpful votes 195 helpful votes
1 of 5 stars Reviewed 1 week ago

As a frequent guest during my last stay in FEBRUARY 2014 I have had a lot of complaints especially about room number 720 with sea view. After a meeting/appointment with the responsible manager of the RED LEVEL DEPARTMENT I have got offered an UPGRADE to a JUNIOR SUITE. After I have accepted it he offered me that if I hopefully... More

Was this review helpful? Yes 5
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear AlsterHamburg, Greetings from Gran Meliá Don Pepe! Thank you very much for sharing your comments in such a prestigious website like Tripadvisor. It would have been a pleasure to get your feedback while you were staying with us. Guest satisfaction is crucial for us. We are conscious that our guests are the most important issue, the pivot point of... More

upstate new york
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Feel like royalty from the minute you step into the Lobby that smells so sweet you think you are in a garden. The lobby very impressive, the staff extremely friendly and will do anything to make your stay wonderful. The rooms were clean with lots of pillows and even the mountain view side was awesome. There are wonderful pools but... More

Was this review helpful? Yes 1
Covington, Georgia
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival to the Don Pepe it was not very impressive. However, when you step through the doors the experience changes instantly. It is chic, detailed, up to date and very beautiful. The only draw back for me was the overwhelmingly STRONG perfume scent. I was unable to tell if it was from the enormous amount of fresh flowers or... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for a week last month, and I really meant to write this sooner especially as I have told so many people about the Gran Melia. Firstly, it backs onto the beach so its a prime position and only about a 7 min drive into to Puerto Banus (if you want to go) but really everything is right there.... More

Was this review helpful? Yes 2
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Additional Information about Gran Melia Don Pepe

Address: Jose Melia s/n, 29600 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Don Pepe 5*
Number of rooms: 193
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Also Known As:
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella

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