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Puente Romano Beach Resort Marbella

5.0 of 5 Bulevar Principe Alfonso von Hohenlohe s/n, 29602 Marbella, Spain (Formerly Hotel Puente Romano)
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Certificate of Excellence 2014
Puente Romano Beach Resort Marbella
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Puente Romano Beach Resort Marbella
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528 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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gorgeousgreen
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

What a fabulous hotel in a perfect location! The staff were excellent, the rooms beautifully appointed and the ambience in the evening down at the Plaza, was exceptional! We enjoyed a 5 mile run along the promenade every morning which also helped choosing which beach-side restaurant we chose for lunch each day! We loved the stunning gardens with all the... More

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Aspen, Colorado
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for a week, asked to be upgraded to a better room by the ocean and was told that it was not available but would be available the next day or two. Offered to pay more and be moved in a day and never heard back. Pool service is not even worthy of a 3 star hotel. I had never... More

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PuenteRomano M, Director General at Puente Romano Beach Resort Marbella, responded to this review

Dear Guest, Thank you for your comments. We are sorry that the Hotel disappointed you slightly. The waiter should have been more attentive so I apologies for that and will make sure that this issue is taken seriously by the people in charge of that area and better service provided for the guests. I also regret that you were not... More

Darwin, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Dear PR staff and fitness centre staff: I came to southern Spain to soak up the sun and enjoy the lifestyle while also hoping to loss some weight and get back into a fitness regime. I had seen from the photos on the website that the gym facility and tennis courts were first class. I found the restaurants expensive, but... More

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east sussex uk
Top Contributor
135 reviews 135 reviews
41 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have actually been coming here for about 30 years on and off with our young family then With one of our granddaughters . We originally found it from the 100 best hotels in the world book by rene lecler . It is just so pretty with the little streams running through the beautiful gardens ,by a large beach with... More

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london
Top Contributor
79 reviews 79 reviews
47 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

service was excellent, location is brilliant, we went for a 3 day 2 night stay and they let us into our lovely room on arrival at mid day and no fuss no charge let us leave on departure late afternoon at 5 30. On the pricey side, but you pay for what you get and the silly water price is... More

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Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We have had a week here and really cannot fault our stay. The room - a junior suite - he been so good. Very big and well furnished. The only problem when we arrived was no tea and coffee facility, however a quick call to reception and a kettle arrived in minutes. The restaurants are very varied - Tapas, Japanese,... More

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Stockholm, Sweden
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Puente Romano with my family (11 people) for 4 nights in October. It´s a beautiful hotel on the beach in Marbella, it´s incredible in every way. I have stayed here a couple of times and everytime the stay is fantastic. The rooms are large with nice interior design, beds are super comfortable. My favorite two restaurants on... More

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PuenteRomano M, Director General at Puente Romano Beach Resort Marbella, responded to this review

Dear Guest, Thank you for sharing your comments with us and all other readers. We are so pleased to read about your experience during your visit to our resort and so happy that we have managed on all occasions to make your stay comfortable and satisfactory. Our main goal is to create good service and atmosphere for all our guests... More

Cardiff, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Immediately upon arrival you can tell this will be a hotel experience like no other. From the elegant decor to the genuinely warm and friendly staff who can't do enough to help you, the attention to detail means you could do no better than the Puente Romano on a visit to Marbella. We had a beautiful, spacious junior suite with... More

Was this review helpful? Yes 1
PuenteRomano M, Director General at Puente Romano Beach Resort Marbella, responded to this review

Dear Guest, Thank you for your kind comments. We are delighted that you had a nice stay and the service and accommodation exceeded your expectations. Your opinion about the resort has been shared with all the team and we are thrilled and encouraged by your remarks. Thank you again for sharing your experience with us and we hope to have... More

Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here at the end of September this year, we arrived & were shown to what was described as a Junior Suite. It was nowhere near the sea (as we had been led to believe) and it was very dark, mainly because we were looking out at a palm tree & a wall. We asked to be moved to... More

Was this review helpful? Yes 2
PuenteRomano M, Director General at Puente Romano Beach Resort Marbella, responded to this review

Dear Guest, Thank you for your views, we appreciate all feedbacks and take every comments on board with great deal of interest as everyone has different opinion about our products and the hotel in general. We try at all times to learn more about our guests' wishes in order to provide greater satisfaction in services. We are very sorry that... More

Reykjavik, Iceland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Puente Romano is well located directly on the beach between Marbella and Puerto Banús (each about 45 mins walk along the beach in opposite directions). It is an enclosed area containing a number of residences, where each has 2-3 floors with a couple of rooms or mini-apartments on each floor. A central courtyard has several restaurants, bars and lounge... More

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PuenteRomano M, Director General at Puente Romano Beach Resort Marbella, responded to this review

Dear Guest, Thank you for having stayed with us and for highlighting the experience you had during your visit. We appreciate your detailed views, It is reassuring to receive such positive feedback. We always strive to make improvements to our product and service in order to create a unique and relaxing atmosphere for our guests. On behalf of the entire... More

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Additional Information about Puente Romano Beach Resort Marbella

Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602 Marbella, Spain (Formerly Hotel Puente Romano)
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Puente Romano Beach Resort Marbella 5*
Number of rooms: 269
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Also Known As:
Puente Romano Hotel
Puente Romano Marbella

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