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All 77 Marbella hotels

Hotel Puente Romano

5.0 of 5 Hotel   |   Bulevar Principe Alfonso von Hohenlohe s/n, 29602 Marbella, Spain
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Hotel Puente Romano
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83%
Ranked #7 of 77 hotels in Marbella
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Deborah Menta M London, United Kingdom
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371 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Madrid, Spain
1 review
2 of 5 stars Reviewed 2 days ago NEW

We have booked 15 days at Easter in a one bedroom suite at substantial cost. We book a suite to make things a little easier, because we have a small child who goes to bed at 8pm and we need somewhere to sit and eat in the evenings (as opposed to sitting in silence in the dark). I call the... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My friend and I have just returned from a lovely girly weekend and have to say we had a fabulous time, despite the renovations, which sadly were all completed the day after we left!! We arrived and were told our room wasn't ready, we went to the beach restaurant and had a light late lunch,we then returned to reception and... More

Was this review helpful? Yes 2
Top Contributor
170 reviews 170 reviews
59 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very good hotel. The rooms spacious, the staff excellent and the restaurants excellent. The grounds are beautifully laid out and it is easy to stay there without feeling the need to leave the hotel grounds. Downsides, the bedroom are a bit tired, the jacuzzi element of the bath didn't work and the showers really should match the... More

Was this review helpful? Yes 1
PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Guest, Thank you for your descriptive review of Puente Romano and for awarding us five stars. I am so pleased that your experience with our services was satisfying and you have enjoyed the food in our Restaurants. Our chef and his team are extremely happy with your encouraging remarks. Our number one priority is to ensure that our guests... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel will be fabulous, just as soon as the renovation work is over. We stayed there last weekend, but would never have booked it had we been aware that there are renovations happening in several parts of the hotel site. 2 out of 3 pools are closed due to these works, plus the ornamental water feature that runs the... More

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PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Guest, Thank you for your views, we appreciate all feedback from negative to positive and take every opinion on board with intense interest. It is quite disappointing to read that you were not satisfied with your stay. Despite the renovation taking place at the Hotel, which is mainly for the future enjoyment and satisfaction of our guests, we try... More

Wilmington, Delaware
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel was beautiful, well maintained, and in a perfect location. It is a three mile walk to Marbella center, but a 5-minute cab ride. The service was excellent, with a competent professional staff. We would highly recommend the hotel based on our experience.

Was this review helpful? Yes 1
PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Guest, Thank you for posting your feedback following your stay with us and I am dlighted that we were able to make your visit pleasant and comfortable. I do hope you will return at some stage in the future and allow us to show you our new facilities and make your stay even more enjoyable. Best regards, Jorge Manzur... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

All i can say is WOW. beautiful location, beautiful rooms with the perfect location. Staff were a delight to deal with, helped us plan a entire weekend. Very friendly and quick service. Even after making so many requests for milk, bottle openers, plugs etc it never felt to much to ask. The restaurant is lovely and the breakfast just amazing,... More

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PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Guest, Thank you for your positive review regarding your recent stay with us. We are delighted to read that you enjoyed your visit, and we were able to exceed your expectations. We hope to have the pleasure of welcoming you again in the near future. Best regards, Jorge Manzur General Manager manzur@puenteromano.com More

Los Angeles, California
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Let's start with something good... Nice location, nice advertisement, close to the sea... My parents spent an enormous amount of money to celebrate a new year here... It was also a birthday of one of them, but he had never received any greetings... For the money they spent one can buy a vinery, but not even a complimentary "digestivo" was... More

Was this review helpful? Yes 2
PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Guest, Thank you for your comments, both positive and negative. I am of course disappointed to read that we did not acknowledge your parent’s birthday. We have always looked after our guests celebrating their events such as birthdays or anniversaries in Puente Romano. I can only assure you that this is not indicative of our usual high standard of... More

Antwerp, Belgium
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2014

This is superb The service, the suites, the garden and the pool just top! But above all the beach restaurant. Very well located and fantastic food. Often live music, jazz at high standard we loved it! Tomorrow we will return unfortunately for one night but we already look forward to leave pbanus for romano, so much better! The Bruger Family... More

Was this review helpful? Yes 2
PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Family Bruger, Thank you for taking the time to leave such wonderful feedback on your recent visit to the Puente Romano. I am delighted to read how highly you valued the service from our teams, as well as the food and the ambience at our restaurant Sea Grill. Your observaitons was shared with everyone here. I look forward to... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2014

A stunning hotel with a great feel to it. Right on the beach with powder soft sand. The lay out of this hotel is fantastic. Has several pools , the lovely private beach for guest only. And several tropical gardens one walks through to get to the beach. There is a great bar. The food is fantastic in the very... More

Was this review helpful? Yes 2
PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Guest, Thank you for your delightful review of the Puente Romano and for awarding us your top score of five stars! I am thrilled that we met and exceeded your expectations and that we provided you with comfortable accommodation. We hope to have the pleasure of sharing our new luxury makeover with you soon, which will offer you even... More

St. Petersburg, Russia
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 24, 2014

Hotel territory covers large area with 2-3 storey houses, restaurants, fountains, shops, gardens and natural pavilions. Service is good (though sometimes reception seems to be too far from the room). Due to the large territory there's no feeling of been crowded.

Was this review helpful? Yes 1
PuenteRomano M, Director General at Hotel Puente Romano, responded to this review

Dear Guest, Thank you for having stayed at Puente Romano and for highlighting the good and relaxing experience you had during your visit. We always strive to deliver a smooth and efficient service so that our guests take a good memory with them back home. I very much hope that we will have the privilege of looking after you again... More

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Additional Information about Hotel Puente Romano

Also Known As:
Puente Romano Hotel
Puente Romano Marbella
Puente Romano
Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Marbella
#5 Romantic Hotel in Marbella
#5 On the Beach Hotel in Marbella
#5 Business Hotel in Marbella
#8 Family Hotel in Marbella
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Puente Romano 5*
Official Description (provided by the hotel):
The Hotel Puente Romano, member of The Leading Hotels of the World, is situated on the southern coast of Spain in the Costa del Sol within the “Golden Mile”, a residential area between Marbella and Puerto Banus, just 35 minutes’ drive from Málaga Airport.The heart of the Resort and its social focus is the Roman Bridge (Puente Romano) from which the property takes its name. This ancient artefact from the first century is a remaining structure of a road which once linked Cadiz with Rome, the Via Augusta.Resembling an Andalusian village, the 278 spacious guest rooms are spread in 27 three–storey villas, scattered around 55.000 sq. m. of lush, sub-tropical landscaped gardens, gently cascading down to the Mediterranean Sea. Over 400 species of plant life have been brought to the gardens from all around the world, many literally in a suitcase courtesy of HRH Principe Alfonso de Hohenlohe, the founder of the Puente Romano. ... more   less 
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