Having travelled a lot, and stayed in many world class hotels, I was pleasantly surprised by the service which was provided. Came with 2 kids, one 10 month old and one 3 year old and my wife, we were given the royal treatment at the Hotel. The restaurants inside the hotel were amazing, with amazing food and equally good service....
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Apart from being blessed in a Spectacular location, in the mid of Marbella City and Puerto banus, the hotel not only has to offer a brilliant product but also has an excellent front of the line Staff. Amazing sense of courtsey and responce. Hotel offers an array of F&B outlets spread over the property and a easy reach to Beach...
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Dear Mr.&Mrs. Dewan,
We truly appreciate your opinion regarding your stay in the Hotel Puente Romano.
Our guests´ feedback is very important for us, bacause this way we can deliver a better service.
We are pleased that your honeymoon went well!
Looking forward to welcoming you back soon.
Best Regards,
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This hotel has wonderful facilities and great location. I came for my honeymoon with my wife and we had a very good experience throughout our stay and I'm looking forward to come back soon. All staff in the restaurants, reception, guest relation and concierge were incredibly helpful and welcoming. When I reached, though it was a very early check-in I...
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Dear Sir,
It is always a great pleasure to receive shuch positive feedback from you. On behalf of the entire team we wish to thank you for your acknowledgement and your kind comments about the service and the staff.
It is our main aim to be able to continuously meet with our guests needs and expectaion, we are pleased that...
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My husband and I spent a week at this hotel, we really enjoyed it and will return. The only fault we could find is that house keeping could be more efficient, upon check in our room was not ready and each day of our stay when we returned to our room in the afternoon our room had not been serviced...
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Dear guest,
First of all, we would like to thank you for staying at the Hotel Puente Romano.
We have made note of your comments and will take the appropiate actions in order to improve the service in all our departments.
As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and...
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We stayed at the hotel for a few days in April, we had a suite with breakfast included which was great. The hotel is quite large but gives a great impression of being small because of the layout. It was wonderful to wander around the different gardens, even though it was early in the year the overall impression of the...
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Dear Guests,
Thank you for taking time to share your experience with us about your stay at Hotel Puente Romano. Your comments have been read with much interest and we will do our best to make sure to meet your needs and expectation.
We hope to have the pleasure of welcoming you back to our property and make sure you...
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Puente Romano hotel is one of Spains most famous hotels. Together with its sister, The Marbella Club Hotel, its as good as it gets on the Costa del Sol. Its a relatively old hotel that needs an upgrade, bit its still a proper 5 star hotel; everything is clean, they serve good food and drinks, and the service is very...
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Dear Guest,
Let us thank you for the encouraging comments about our hotel Puente Romano. It is always a pleasure to receive positive feedback.
We appreciate a lot your opinion about the stay and hope that we will have a chance to serve you again in the near future.
Best Regards,
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I stayed at the Puente Romano for a weekend and had the greatest time. This is probably the first time I stay at a five-star that actually deserves every single one of them. The rooms are amazing, spacious and very clean, you could fit a whole house in the bathroom. Facilities are very high standard and breakfast is plentiful and...
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Dear Guest,
Thank you for choosing Hotel Puente Romano for your visit to Marbella.
We believe It is always a pleasure to receive positive feedback from our guests. I have shared your comments with our team who I am certain will be very encouraged by your remarks.
As a member of The Leading Hotels of the World, the hotel continuously...
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This hotel is approx 45 min walk along path to Puerto Banus & 45-60 min the other direction to Marbella. We walked every day to one or the other with a double buggy & stopped en route at the various playgrounds. There are a few restaurants en route to Marbella but you are pretty much at Puerto Banus before you...
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Dear Guest,
On behalf of the entire staff, it was a pleasure to look after you during your recent visit to the Hotel Puente Romano.
We would like to thank you for the positive comments about our hotel, please stay assured that we appreciate our guests´ opinion and feedback, which is extremely important for us.
As a member of The...
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I stayed at the Puente Romano twice during my recent vacation, I could not have been happier.
Rented a car from the airport Malaga and drove to hotel, very easy drive which took 40minutes. plenty of parking spaces in hotel complex.
Rooms where lovely and made use of the room computer to work and also checking internet news. Housekeeping certainly...
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Dear Guest,
Thank you very much for choosing the Puente Romano Hotel.
We are so delighted to hear about your positive experience and very happy that we have managed to make your stay comfortable.
Thank you for finding the service and the friendliness of staff efficient.
We look forward to have the pleasure of serving you in the future.
Best...
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I had the good fortune to stay at the Puente Romano in Marbella last week - and it left a profound impression on me. I have stayed in many hotels but nothing like this. Blocks of villas with airy, comfortable rooms - and beautiful winding pathways from the main reception down through the hotel complex to the beach. There are...
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Dear guest,
Thank you for your kind remarks, it is always a pleasure to receive positive feedback from our guests. We appreciate your opinion about our property, service and staff. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations.
Thank you again for sharing your experience with us and...
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