We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Silken Puerta Malaga

Heroes de Sostoa 17 | Calle Ayala, 29002 Malaga, Spain
Hotel amenities
Hotel Silken Puerta Malaga
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #37 of 89 Hotels in Malaga
A recent review
3 of 5 stars reviewed 2 weeks ago
TtownChawk Atlanta, Georgia
Write a Review

459 reviews from our community

Traveler rating
    117
    196
    101
    34
    11
See reviews for
58
222
31
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (459)
  • Mar-May only
    (120)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (85)
All months
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'd definitely recommend this hotel if only staying for a couple of days. If you're one of those 'I can lay my head anywhere' types then you should be quite satisfied. With the proximity to the train station and the port the hotel trends more toward transiting guests. Pros: Clean spacious rooms, friendly staff, hotel bar surprisingly had nice selection... More 

Was this review helpful? Yes 1
Sonia H, Director de Relaciones con Clientes at Hotel Silken Puerta Malaga, responded to this review

Thank you very much for choosing us for your stay in Malaga. We want to thank you for your comment and opinion as it helps us improve and we always have them mind to make changes that help to serve our customers in the best way possible. We hope you choose us again. More 

Dayton, Ohio
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Convenient location near transportation center of city. Train, metro, and bus stations only a few minutes walk from the hotel. Easy walk to Old Town or about a 10 euro cab. The Hopon-Hopoff bus stop in in front of the train station plus you can purchase tickets there. Extremely clean property with small fridge in room. Front desk personnel are... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Sonia H, Director de Relaciones con Clientes at Hotel Silken Puerta Malaga, responded to this review

We have greatly appreciated your comments. It is always a pleasure to receive positive feedback about our hotel. As always we will forward your comments to our team so they continue with their efforts to improve the quality of our services. We hope that you trust us for your next stay in Malaga. More 

Belfast, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is very good standard and modern, however it is situated in a run-down area with views on to back streets and alley ways. However it is convenient to both the city, the train station and the local basic beach. The staff were efficient, but most had little English and communication and assistance was limited. The rooms were... More 

Was this review helpful? Yes
Sonia H, Director de Relaciones con Clientes at Hotel Silken Puerta Malaga, responded to this review

Thank you very much for writing a comment about our hotel. We are very pleased that you enjoyed our rooms. And our location which as you said is very convenient. As for the half board service we are very sorry it did not meet your expectations. We have taken notes about your comments and will consider them to improve the... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, really good location. 5mins walk from the sea, 20mins from city centre. The room was nice and clean, only the minibar fridge refused to work, but we didn't need it anyway. The walls are a bit thin, we could hear our neighbours enjoying their holiday... We would definitely go there again.

Was this review helpful? Yes
Sonia H, Director de Relaciones con Clientes at Hotel Silken Puerta Malaga, responded to this review

Thank you very much for writing a comment about our hotel and its facilities. Feedback helps us to improve every day. We are very pleased you enjoyed your experience and we hope you will repeat with us on your next trip to Malaga More 

1 review
3 of 5 stars Reviewed April 16, 2015

I just had a stay yesterday. Overall was not bad. The location is pretty close to train and bus stations. But disappointed with the hotel as we need to pay for using internet. Also, there is no kettle provided for coffee or tea.

Was this review helpful? Yes
Sonia H, Director de Relaciones con Clientes at Hotel Silken Puerta Malaga, responded to this review

Thank you very much to have chosen our hotel for your stay in Malaga. In response to your comment we would like to point out, that the hotel offers, to all its clients, 2 types of Internet services. A basic navigation services free of charge available for all our customers and another Premium high-speed service at an additional cost. Customers... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2015

Located across the street from the central train station, and thus 15 minutes from the airport to the hotel desk, the old town is a 5 minute cab ride or a 20 minutes walk away. Besides the convenience of access, breakfast was nice (excepting the coffee), and the room clean and spacious. But the hotel is let down by thin... More 

Was this review helpful? Yes 2
Sonia H, Director de Relaciones con Clientes at Hotel Silken Puerta Malaga, responded to this review

Thank you very much for your comment and opinion, it help us to improve and of course we will consider to change some of the points detailed. We are pleased that in general your experience with us was successful and we are studying the points you detailed that does not make us worthy of 4 stars according to your discretion... More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 17, 2015

We arrived at the hotel and got checked in immediately, the hotel looked very dated and needed modernising. Our room was situated on the top floor, it was dark and overlooked a roof top. My partner went to use the bathroom and was not very clean and something was left behind...... without saying what it was, I called reception and... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 16, 2015

Used this hotel as a base for touring around the nearby towns and cities the location of the hotel is excellent for this as it is a two minute walk to the train and bus stations and is situated very good for exploring Malaga City as it is a 20 minute walk to the city centre and 10 minutes from... More 

Was this review helpful? Yes
Amersham, United Kingdom
Top Contributor
66 reviews 66 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 7, 2015

I admit I did not have high expectations when I first booked this hotel. I only booked it as an alternative through a travel agent as the other hotel I originally wanted to book was full. When I arrived the receptionist was very helpful and prompt with my checking in and even made a good effort in trying to help... More 

Was this review helpful? Yes 2
Gloucestershire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stayed out of season in February and got a great deal which included breakfast.The room was fine,nicely decorated,quite sizeable and with a lovely bathroom.The only thing missing was the facility for making tea or coffee.The room was serviced exceptionally well each day (we stayed a week) and the staff on reception and in the dining room at breakfast were very... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

254 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (202)
Viewed
Bathroom (24)
Viewed
Hotel & grounds (26)
Viewed
View from room (8)
Viewed
Room/suite (39)
Viewed
Pool/beach area (3)
Viewed
Dining (39)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (2)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (7)
Viewed
Dining (4)
Viewed
Room/suite (14)
Viewed
Bathroom (4)
Viewed
Family/play areas (9)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay