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AC Hotel Malaga Palacio by Marriott

4.0 of 5 Cortina Del Muelle 1, 29015 Malaga, Spain
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Certificate of Excellence 2014
AC Hotel Malaga Palacio by Marriott
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AC Hotel Malaga Palacio by Marriott
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1,033 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here as part of a package from OVC, very overrated. Our room faced a wall with peeling paint, tried to have it changed but received the usual "we are fully booked" response which was not really true. Good location for cruisers but too overpriced and overrated. It has a nice rooftop pool with great views and that is the... More 

Was this review helpful? Yes 2
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, Thank you very much for sharing your opinion with TripAdvisor Community. We are really sorry to hear that we did not reach your expectations, even the complimentary attentions of cava and fruit that we had because of your husband's birthday. We apologize if the room was not what you expected, but on the 26th November the hotel was... More 

Preston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights this month and what a hotel. Staff are friendly and very helpful. The rooftop bar and view are just amazing not a fan of heights myself but was well worth heading up just to lool around the beautiful city. The room its self was lovely stunning view over the port, comfy bed and spacious bathroom.... More 

Was this review helpful? Yes 1
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, Thank you very much for sharing your experience with TripAdvisor Community. We really appreciate your feedback, as we strive to deliver a flawless guest experience we are very happy to know that we reach your expectations during your stay. We hope you come back to Malaga soon and you visit us again. Best regards, More 

BOS
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Almost 5* and overall a very pleasant experience. A day before my arrival I saw the hotel already upgraded me to a suite; they truly value Marriott Elite members. When I arrived, however, my room was not ready (2.30 pm) and I had to wait till 3 pm till it was available. The hotel itself is a bit older, but... More 

Was this review helpful? Yes 1
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you for sharing your experience at the AC Hotel Malaga Palacio through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to... More 

Benahavis, Spain
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The most comfortable mattress and pillow I have found in a hotel for a long time. Normally only get this level of comfort in the most expensive hotels. Good location for tapas bars and to see the Xmas lights which are excellent this year.

Was this review helpful? Yes 3
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you for sharing your experience at the AC Hotel Malaga Palacio through Trip Advisor. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga. Sincerely More 

Melbourne, Australia
Top Contributor
227 reviews 227 reviews
28 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have mixed feelings re this hotel. The check in was disorganised and chaotic with too few staff to attend to all the people checking in. The staff insisted on taking our bags into storage and refused to let us take them to our rooms. They also did not return all our bags which required repeated requests to get them... More 

Was this review helpful? Yes 2
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, Thank you very much for sharing your experience with TripAdvisor Community. We really appreciate your feedback because it helps us to improve our service accordingly. We are very sorry to hear you have experienced different service levels during your stay. We always try to provide each guest with excellent service, and unfortunately we were not able to achieve... More 

Edmond, Oklahoma
Top Contributor
91 reviews 91 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One of the best locations in Malaga for Tourism, but a lot of business folks use this hotel also. Had at least 2 company meetings while we were there and the front desk can get busy. Rooms were standard Euro size, not too bad. We had a great view of the Ocean and pier with a large balcony. Drinks and... More 

Was this review helpful? Yes 1
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear and valued Guest, Thank you very much for your comments, feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. As a Marriott Rewards Gold Member, you had also an upgrade to an ocean view room, extra points,... you can check all your benefits in... More 

Stockholm
Top Contributor
63 reviews 63 reviews
60 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were upgraded to a lovely suite with a wonderful view of the harbour. Unfortunately the beds were not so good - rather hard and noisy. Breakfast was very good and the location is perfect close to the cathedral. There are many bars and restaurants in the area. It it also close to shopping.

Was this review helpful? Yes 1
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you for sharing your experience at the AC Hotel Malaga Palacio through Trip Advisor. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga. Sincerely More 

Marbella, Spain
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went back to this hotel because of good memories a few years ago. Difficult to access these days because of road works but valet parking makes it very easy. A room with a view overlooking the port is worth it! Very good breakfast. Wifi a bit complicated because they change the code all the time.

Was this review helpful? Yes 1
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you for sharing your experience at the AC Hotel Malaga Palacio through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to... More 

vernon british columbia canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights in Oct/14. Had a room on the 13 floor with an awesome balcony overlooking the harbour, ocean and park promenades. The hotel has the feel of a business conference center but that is easy to overlook as your room will make you feel like your on vacation. -The roof top bar/pool/ restaurant is fantastic. Be there before... More 

Was this review helpful? Yes 1
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you for sharing your experience at the AC Hotel Malaga Palacio through Trip Advisor. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga. Sincerely More 

Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice view on the Malaga's port from our room and Malaga's downtown from the roof. This hotel is a few yards away from the Cathedral and the Castle. Otherwise, the rest is quite disappointing bearing in mind that this is a 4 stars hotel not exactly cheap. Rooms are small, noisy and obsolete (we got a superior room); bathroom taps... More 

Was this review helpful? Yes 2
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you for sharing your experience with the Tripadvisor community. If you have indicated the problem we would offer you another room that meets your expectations and you could find it comfortable. The hotel has rooms facing the cathedral which are extremely quiet and very required by customers who have jetlag problems. Check out requires personal attention hence... More 

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Additional Information about AC Hotel Malaga Palacio by Marriott

Address: Cortina Del Muelle 1, 29015 Malaga, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Malaga Palacio by Marriott 4*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Priceline, Hotels.com, Agoda, Marriott, getaroom.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your AC Hotel Malaga Palacio by Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ac Hotels málaga
Ac Hotel málaga
AC Hotel Malaga Palacio By Marriott Spain - Costa Del Sol
Hotel Style:
#8 Business Hotel in Malaga
#9 Family Hotel in Malaga
#10 Luxury Hotel in Malaga
#13 Romantic Hotel in Malaga

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