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AC Hotel Malaga Palacio by Marriott

4.0 of 5 Cortina Del Muelle 1, 29015 Malaga, Spain
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Certificate of Excellence 2014
AC Hotel Malaga Palacio by Marriott
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AC Hotel Malaga Palacio by Marriott
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988 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ankara, Turkey
Top Contributor
52 reviews 52 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed two nights in October. It is well located. Its rooftop is a must see. We had a dinner at the rooftop. although the menu was limited, it wasn't pricey and the view was excellent. The staff was not bad but could be better. There was a line for checkin mostly due to insufficient no of reception staff. The... More

Was this review helpful? Yes 1
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, Thank you very much for sharing your experience with TripAdvisor Community. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. We inform you that we offer free internet in all common areas and in Junior Suites and Suites. Wifi in rooms has a... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, awesome staff , very good amenities... Close to train station, restaurants, bars and the attractions..... I was surprised that at this day and age we had to pay for internet for our rooms...even the free internet in the lobby needed tickets from the concierge which was valid for 1-2 hours,,,,

Was this review helpful? Yes 1
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you very much for your review, feedback from our guests is a very important tool for us as it enables us to improve accordingly. We offer free wifi in all common areas and also in Junior Suites and Suites. Internet in the rooms has an extra cost in all AC by Marriott Hotels. Despite this issue experience,... More

London, United Kingdom
Top Contributor
132 reviews 132 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have stayed here quite a few times and there are a number of little things that could improve it, a lot. Wifi in the rooms is 5 euros for 24 hours, which is just unnecessary as it is a four star hotel and you would expect this to be free. They overdo it on the free 'designer' toiletries in... More

Was this review helpful? Yes 1
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you very much for your review, feedback from our guests is a very important tool for us as it enables us to improve accordingly. We inform you that the hotel provides tea and coffee facilities on charge (11.00 € / day), except the Junior Suite and Suites that it´s complimentary, but we have available for our clients... More

Aylesford
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a long weekend and loved the location....in the heart of the buzzing central part of Malaga but it didn't feel touristy at all. Some great shopping to be had very close by. Hotel very good with great staff. The rooftop pool and restaurant is a wonderful place to sit and enjoy the view. It blew away my perception... More

Was this review helpful? Yes 1
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you very much for your review, feedback from our guests is a very important tool for us as it enables us to improve accordingly. We are pleased you have enjoyed your stay with us. Please, our aim is your satisfaction, all your comments related our services and facilities, that make us better everyday and give us the... More

Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The roof terrace and its bar are so popular, that there's elevator staff in the evening to control the 'traffic' in the lobby .. well, try to come down from your 8th, 9th or 10th floor in these small elevators .. if they ever stop on your floor. Rooms (and bathrom) up to Marriott standard, although bed covers are too... More

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AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, We do really appreciate your feedback, it is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. In our hotel there are clients that stay in rooms and clients that only use the restaurant and the bar on the roof top terrace. We do have lifts for both,... More

Preston England
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for one night at the start of our holiday and found the service and amenities to be superb from start to finish. We arrived by car and, after unloading, it was taken by a member of staff to be parked securely. The staff on the reception were very friendly and extremely helpful and we found... More

Was this review helpful? Yes
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, We do really appreciate your feedback, it is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. Our aim is to satisfy all individual needs and to ensure that all our guests will keep a most memorable experience. It was a pleasure to have you stayed with us... More

uk
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay here for 4 nights and really location couldn't be better for city and beach , rooms very good my only gripe is that there is no safe in the rooms . The roof terrace was amazing with fantastic views over Malaga and port , here again I think a little attention could be done in the way of sun... More

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AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, Thank you for your comments about the terrace floor and sharing your experience with the AC Hotel Malaga Palacio. Regarding the safety box, the hotel has 24hours available at the front desk and it´s complimentary service. Despite this issue experience in the restaurant, I hope that you enjoyed your stay with us and enjoyed your visit to Malaga.... More

Bern, Switzerland
Top Contributor
145 reviews 145 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Located near the cathedral, hotel AC Palacio is very convenient for exploring Malaga. The breakfast can be chaotic when the masses descend but the staff is friendly and helpful. Although listed as a four star, that may be remembering its earlier days since it is an older building that is in need of some refurbishment. Try to avoid a room... More

Was this review helpful? Yes
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you very much for sharing your experience with Trip Advisor Community. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. We inform you that the hotel has an additional breakfast room when we have higher occupancy. Please excuse us for the inconveniences... More

Jaen
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location, great roof terrace, average room, good room view (overlooking port). Terrace with no furniture, not so clean behind the doors. Chocolates on first night only. Lots of staff standing around lifts but no-one when wanted. Bit concerned when key card wouldn't work and was told my name instead of being asked what it was. Nobody to carry bags... More

Was this review helpful? Yes 2
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, First of all, thank you for sharing your comments with us. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. As you can imagine, I am very dismayed to hear that we did not exceeded your expectations during your stay with us mainly... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights early September before getting the train down to Seville. We have stayed here 4 times now and has always been good. Centrally located, good rooms, very good breakfast and good reception. If only they had safety deposit boxes in the rooms then it would score a 5 from me!

Was this review helpful? Yes
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing with us your experience. Our aim is to satisfy all individual needs and to ensure that all our guests will keep a most memorable experience. Best regards, More

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Additional Information about AC Hotel Malaga Palacio by Marriott

Address: Cortina Del Muelle 1, 29015 Malaga, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Malaga Palacio by Marriott 4*
Number of rooms: 214
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Also Known As:
Ac Hotels málaga
Ac Hotel málaga
AC Hotel Malaga Palacio By Marriott Spain - Costa Del Sol
Hotel Style
#6 Business Hotel in Malaga #9 Family Hotel in Malaga #10 Luxury Hotel in Malaga #12 Romantic Hotel in Malaga

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