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AC Hotel Malaga Palacio by Marriott

4.0 of 5 Cortina Del Muelle 1, 29015 Malaga, Spain
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#14 of 91 Hotels in Malaga
961 Reviews 4 of 5 stars
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AC Hotel Malaga Palacio by Marriott
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AC Hotel Malaga Palacio by Marriott
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961 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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English first
London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just returned from a lovely long weekend to Malaga. I booked this hotel down to the positive reviews on trip advisor. The hotel was in the perfect location for exploring the old part of Malaga for the first time. We had two double rooms on the 3rd floor and while there were no sea views we had views of... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice welcome by the lady at reception. Great room with a superb view. Only thing for the General Manager to note is the service on top floor is disappointing and very slow. Plenty of staff but not interested in guest willing to spend money on what is a great roof top bar and pool. Get it sorted ! :)

Was this review helpful? Yes
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you very much for sharing your comments with future guest. We appreciate your feedback. We are very sorry to hear you have experienced different service levels during your stay. We always try to provide each guest with excellent service, and unfortunately we were not able to achieve this with you. Our director of F&B will personally take... More

Copenhagen, Denmark
Top Contributor
100 reviews 100 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel with good service. Located very central in Malaga next to the catadral. On the rooftop bar and restaurant and also pool with the most manificant view over the water. Had a very good price at approx 150 USD for a double room which was really value for money. Breakfast is ok

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AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing with us your experience. Our aim is to satisfy all individual needs and to ensure that all our guests will keep a most memorable experience. Best regards, More

scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was an excellent hotel with the location unbeaten in Malaga, right across from the marina, the main tourist and shopping area and a 15 minute walk to the beach. It is also a few minutes walk to the bus station which is great for day trips to various places. We went to Nerja and Mijas, both well worth the... More

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AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear and valued guest, Thank you so much for your comments. We are happy to know that we have reached your expectations, we work for your satisfaction and to make you feel like home. Thank you for choosing us as your hotel in Málaga. We expect you can come back soon and stay with us again. Please, feel free to... More

Louisville, Kentucky
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a room overlooking the harbor which was a great way to relax as we acclimated to Spain. The hotel gave us our room and my sons room was not ready on time so they upgraded him to a harbor view next door to us when he got his room. The rooms are as advertised and our sound system... More

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AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing with us your experience. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. Please, our... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We visited the Marriott at the beginning of September and were excited at the prospect of eating in the roof top restaurant. Our first meal was very poor. My Gazpacho soup had been watered down. It was so thin I could see the bottom of the soup bowl. My cod main course I suspect had been cooked using frozen fish... More

Was this review helpful? Yes 1
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, First of all we want to thank you for sharing your opinion with TripAdvisor Community. As you can imagine, I am very dismayed to hear that we did not reach your expectations during your stay with us mainly due to the quality of our restaurant’s food. The truth is that our restaurant is very popular, and our guests... More

Calgary Alberta Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We are Marriott members, and we were very disappointed with this hotel. This isn't a four star hotel. If all you are concerned about is location, then this is the place for you but if you expect the normal Marriott brand then this one will disappoint. While the room was clean and average size, the room faced the harbour which... More

Was this review helpful? Yes 1
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, I am here by writing to thank you for your recent stay at the AC Malaga Palacio Hotel. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. Our rooms have double glass windows which usually block the noise, but maybe in your room... More

Chesterfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed one night in this hotel after 2 weeks at Marriotts Playa Andaluza where we are owners. We normally love the Marriott brand and have stayed in numerous Marriott hotels over the years as well as being vacation club owners. This hotel is definately NOT the usual Marriott standard. The room was just okay, bathroom quite nice, small grubby... More

Was this review helpful? Yes 1
AC_MAP, Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, I am here by writing to thank you for your recent stay at the AC Malaga Palacio Hotel. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. We inform you that breakfast is not complimentary in AC Hotels,in other brands of Marriott is... More

Boulogne-Billancourt, France
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel because of its location and decent reviews. It surely is not a cheap pick. However our experience there was anything but worth the money. When reading the reviews I saw some comments regarding the price for the parking bei costly. However while it is expensive this is the only item I am willing to defend this... More

Was this review helpful? Yes 3
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear Guest, I am here by writing to thank you for your recent stay at the AC Malaga Palacio Hotel. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. As you can imagine, I am very dismayed to hear that we did not reach your... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had superior room on 13th floor, it was very nice old town view , room was big and clean. Stereo system didn't work at all :( I didn't like soap, shampoo , feels for skin like its super cheap one. Pool on the roof was nice, but they should put few umbrellas cause it's crazy sun there. I have... More

Was this review helpful? Yes
AC_MAP, General Manager at AC Hotel Malaga Palacio by Marriott, responded to this review

Dear guest, Thank you for the feedback, we really appreciate your comments because help us to improve our service quality. We inform you that due to security reasons, we cannot have umbrellas on the top floor. It's very windy up there and it will be dangerous. We hope we can achieve and even exceed your expectations in your next visit.... More

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Additional Information about AC Hotel Malaga Palacio by Marriott

Address: Cortina Del Muelle 1, 29015 Malaga, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Malaga Palacio by Marriott 4*
Reservation Options:
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Also Known As:
Ac Hotels málaga
Ac Hotel málaga
AC Hotel Malaga Palacio By Marriott Spain - Costa Del Sol

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