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Senator Banus Spa Hotel

Certificate of Excellence
Urb. Benamara, Crta N 340 KM 168, 29680, Estepona, Spain
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1 room 1 adult
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Senator Banus Spa Hotel
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418 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
Level Contributor
179 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on a 5 night break booked through On The Beach. I would not recommend using On The Beach, as it would work out cheaper to do it yourself, just to get that out the way, and their transfers were so poor they were unusable. A taxi from Malaga airport costs around 100 Euros, which if you split it... More 

Helpful?
1 Thank Claire B
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

We would like to thank you for your kind comments emphasizing you felt really comfortable during your stay. Make our guests feel comfortable is one of our main objectives. We would like to repeat our gratitude and hope that you return to visit us in any of our establishments. Kind regards. Senator Banus Spa Hotel More 

Glasgow, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 25, 2015

We spent one week at the Senator Banus in September 2015. Going by previous reviews we booked a suite and it did not disappoint. On arrival we were directed to the room and welcomed by a bottle of Cava and fruit platter which was a nice touch. The suite was spotlessly clean and the view from the balcony was truly... More 

Helpful?
1 Thank HBelle1
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

Thank you for your comments given towards our establishment, and our staff. Our main objective is to improve the quality of our service day by day in order to give a good service to our customers. Concerning your comments about the quality of the food, we would like to communicate, that for many years we pay the most attention to... More 

Leeds, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

Me & my mum stayed here for a week in July. The hotel itself is in between Estepona & Puerto Banus, both easily accesible by bus & the bus stop is only a few hundred yards from the hotel. Rooms are huge & absolutley beautiful. We stayed bed & breakfast and the breakfast choices were fantastic. Few local restaurants in... More 

Helpful?
3 Thank kirsty h
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

It is a pleasure for us to know that your stay in our hotel was as pleasant as you indicated. Please know that it is our aim that you spend always a great time in our establishment and this is what we are working for and trying to improve every day. we look forward to your next visit. Best regards... More 

Kent, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2015

Stayed here in September for a week with a friend. Beautiful hotel! Arrived midnight after a LONG transfer (get a private, not a minibus) and we were shattered and starving, pool bar had just closed but they made us a pizza whilst we checked and we went up to bed with that. Had a double delux room, nice big beds,... More 

Helpful?
2 Thank AmyC3005
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

Thank you for your comments given towards our establishment. It is in our interest, that all of our guests leave the hotel with a wonderful memory of their holidays. We will be delighted if you return to visit us soon. Yours faithfully, Senator Banus Spa Hotel More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 11, 2015

Hotel was very clean bedding changed daily, we were asked if we would like an upgrade upon arrival for an extra 20Euros/day which was worth it to upgrade to Junior Suite. The views were fabulous. large balcony with plenty outside space for sunbathing. Only downside was Dinner not enough variety same food served every night no imagination! Spa could be... More 

Helpful?
3 Thank Linda F
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

We are always glad to read a good review from our customer .We are grateful to you that you have spent time sharing with us and with many others readers your experience in our establishment. Concerning your comments about the variety of food served every night, we would like to inform you, that our menus have a 10-days cycle, in... More 

hartlepool
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 7, 2015

We booked this hotel after reading reviews on trip advisor and finding a very competitive price online and some fairly cheap flights. We arrived late at night in the rain and although we were going to upgrade, we weren't asked if we would like to and we were tired so we just went to our room which although was right... More 

Helpful?
3 Thank Northernshell
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

We thank you for your comments to which we will bear your impressions in mind, we will work in improving the marked point about the mattresses as our main objective is to improve the quality of our service day by day and give a good service to our customers. We once again thank you and are looking forward to welcoming... More 

south west uk
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 7, 2015

We spent a week here in mid Oct 15. A nice hotel very clean though out, We had a double room on the 2nd floor with nice view of the gardens & pool which was big enough for us with a nice clean large bathroom.As mentioned before its location is next to the main A7 dual carriageway but it was... More 

Helpful?
2 Thank wiltsfamily
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We are very sorry about your comments that our staff services were not very satisfactory; because all our formation is based to improve the kindliness and be professional to our guests. We stay in your... More 

County Offaly, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 5, 2015

Myself and my husband stayed in this hotel for a week from 14th to 21st October 2015. Its an adult only hotel. The hotel itself is quite modern and rooms are lovely. We had everything we needed in the room including tea/coffee making facilities, ironing board, safe, blowdryer, fridge. Our room overlooked the pool area. The pool was lovely and... More 

Helpful?
1 Thank Fids1971
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

First of all we are grateful for your kind words. Customer satisfaction is the best reward that we can receive after a hard working which our staff is doing daily. Thank you for sharing your opinion and we hope to see you soon again. Best regards, Senator Banus Spa Hotel More 

Austria
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed November 2, 2015

Although I didn't stay at this hotel I did make use of their reception facilities to print out documents I couldn't print out anywhere else. The staff were so kind and helpful in helping me scan the document and send it off that I really must thank them in this review. I was staying at a flat nearby and had... More 

Helpful?
1 Thank JeanAustria
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

Thank you for your comments given towards our establishment, and our staff. Your comment makes us feel proud of the work done on a daily . Kind regards Senator Banús Spa Hotel***** More 

Winchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 2, 2015

We went for a few days in the sun and found this lovely hotel beside the main road. We were offered an upgrade to a suite on arrival for €40 per night which seemed to be well worth it. The room was large, well appointed with a stunning balcony, the only issue with this was the smell of roast chicken... More 

Helpful?
2 Thank Amanda R
P-Stor, cm at Senator Banus Spa Hotel, responded to this review

Thank you for taking the time to provide your feedback regarding our hotel. We are very proud to have achieved our main goal that you have spent a great time in our establishment. We will bear your impressions in mind, we will work in improving the marked points in order that in a next visit your perception of the products... More 

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