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Senator Banus Spa Hotel

Certificate of Excellence
Urb. Benamara, Crta N 340 KM 168, 29680 Estepona, Spain
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Senator Banus Spa Hotel
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Senator Banus Spa Hotel
Senator Banus Spa Hotel
Senator Banus Spa Hotel
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243 reviews from our community

Traveler rating
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    80
    32
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York, United Kingdom
Top Contributor
61 reviews 61 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just nicely returned from a stay at the Senator Banus for my wife and her friends birthdays. (Both same date). Was extremely pleased at the standard of the hotel. Was a little aprehensive at what we would find at the price we paid even though it was advertised as 5 star. Could not fault the service. Althought we used this... More 

Was this review helpful? Yes 2
worcestershire
Top Contributor
156 reviews 156 reviews
21 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for five nights .we eventually found hotel on busy main road, the porter "Jamal" was always there being very helpful sorting our bags out sorting us a room upgrade to a Junior Suite which was really good Big balcony loungers view to sea really nice room very spacious etc "i would recommend getting upgraded to this if... More 

Was this review helpful? Yes 1
Midhurst, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Upon our arrival we were greeted by Jamal who looked after us like royalty during our stay. We had a junior suite with a huge balcony and panoramic sea views. Although the hotel is close to the main road the rooms are completely sound proofed to the point you could hear a pin drop! The pool areas are nice and... More 

Was this review helpful? Yes 3
Estepona, Spain
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Living just down the road from this hotel, we decided to stay for my fiancées birthday. We had a lovely junior suite room which was huge with a lovely terrace. All the staff were helpful but especially the 2 ladies in the spa and Jamal who was always there to offer a hand, muchas gracias. We had room service which... More 

Was this review helpful? Yes 1
Scotland, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

Visited this hotel on 15th May with my daughter, future daughter in law, her mother and a few friends for my future daughter in laws hen party. Found the hotel to be really clean with lovely surroundings. Staff there had difficulty understanding English and getting served at the bar took some time. Due to lack of staff. Had to depend... More 

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P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear Guests, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We will have very much in mind your impressions and we will work to improve these points... More 

Bucks uk
Top Contributor
56 reviews 56 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent four days here. Although it's right next to the A7 the balconies face seaward and there is noise. Lovely spacious rooms, two lovely pools and plenty of sun beds. Spa is a bonus. Outside dining area is pleasant and shaded. Inside a little sparse but still nice. Breakfast is top notch with everything you could wish for. Dinner is... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. Best Regards, Abel Garcia Manager Senator Banus Spa Hotel More 

Bristol
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is about 10 minutes out from the centre of Marbella - you will need a car or rely on taxis if you want to get out and about (taxi fare 14-20 Euros depending on the route the driver takes). There are five floors of good-sized rooms - all have balconies overlooking the pools and facing the sea although... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. Best Regards, Abel Garcia Manager Senator Banus Spa Hotel More 

Birkenhead, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at the Senator in the Easter week of 2015. We had booked the half board option. The first indication that it was not 5 star was the fact, no one was there to greet us, no doorman, nothing, then the fact we had to carry all our luggage to the room after a long trip. First night was... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear Guests, Thank you for your comments given towards our establishment, and our staff, I will take this comment to them personally, because is in our interest, that all of our guests leave the hotel with a wonderful memory of their vacation. With regard to your comment about the dinner service, and being a buffet with show cooking, it is... More 

Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Came with a friend for a few days of relaxation and we were definitely impressed! The hotel is beautiful. The rooms are so nicely designed and spacious with huge comfortable beds. The pool was great and lovely to relax next to on a beautiful hot day. I didn't personally use the spa but my friend did and had no complaints... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear Guests, Thank you for your comments given towards our establishment, and our staff, I will take this Wonderful words meanwhile, please share them with us. We appreciate the trust placed in our chain and the time dedicated to write your comments. We will continue working on the same line to the satisfaction of our guests. Thank you and happy... More 

Rushden, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We returned from this Hotel yesterday after a 5 day break. It was one of those times we decided to book everything ourselves and the hotel seemed a good deal. However it was a way from Estapona and coaches did not go that far with transfers so had to book a taxi from airport and back which cost an extra... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear Guests, Thank you for having considered a time to share with us and many other readers your comments about your experience at our Hotel We deeply regret having not fully met its expectations and would be happy to give us the opportunity to welcome you again, and your perception is completely satisfactory.. Best Regards, Abel Garcia Manager Senator Banus... More 

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