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Playabella Spa Gran Hotel

Costalita s/n, 29680 Estepona, Spain
Hotel amenities
Playabella Spa Gran Hotel
Best prices for: 1 room 1 guest
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Ranked #13 of 34 Hotels in Estepona
A recent review
4 of 5 stars reviewed 1 week ago
bro101 Bristol, United Kingdom
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813 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My Husband and I stayed here in April/May 2015. Overall we were pleased with the hotel. The main issue we had was that very few of the staff spoke English so it was hard to order drinks and food or ask anything. The food was good and varied but many of it had labels that were wrong. The service in... More 

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Birmingham, United Kingdom
Top Contributor
61 reviews 61 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very attractive Hotel on the beach. The room we stayed in was at the side of the Hotel. There are trees all along the path outside, which made the room feel nice and cool. The room was a good size, and the bathroom was lovely. Housekeeping is excellent. The buffet style restaurant was clean and comfortable, with an extensive... More 

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Bristol, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed april 15-21st with friends ,dont take any notice of any review that complains about this hotel the food is top quality with three or four fish and three or four meats on every night,they were cooking steaks to order (beef and pork) plenty of salids ect pancakes cooked in front of you ,its the only hotel i have been... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2015

My 12 year old son and I stayed for 2 wk in Apr 14. I read reviews that the staff were rude and did not speak English. All the staff we spoke to very friendly and most DID speak English. We arrived on the 2nd day the hotel opened for the season so the 1st few days were quiet and... More 

Was this review helpful? Yes 4
P-Stor, CM at Playabella Spa Gran Hotel, responded to this review

Thank you so much for sharing your experience with us. We hope to visit again. Playabella Spa Hotel More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

I stayed at Playa Bella with my husband & teenage son last June & thoroughly enjoyed my trip. Previous reviews complaining possibly stayed in a different part of the hotel. I found the hotel good value for money & I'm considering booking for June 2015 if I can book same room with sea view.

Review collected in partnership with Skoosh

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P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review

Dear Guests, Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day. Best Regards Manuel Piedra Playabella Spa Hotel Manager More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 22, 2014

We went for a weeks trip and this is the worst mistake we ever made. To reach the hotel we spent £100. Next the room was pathetic. In a normal room they wont even supply tea/coffee and they had stained bedspreads and it gets worse. Even the cleaner tells you we need to upgrade. We upgraded to a room with... More 

Was this review helpful? Yes 3
P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review

Dear Guests, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all what it could have been. We will have very much in mind your impressions and we will work to improve these points marked so that in the next visit your perception of the product received... More 

Blackpool
Contributor
15 reviews 15 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 12, 2014

We booked into this hotel with jet 2 as it was near the venue that we were going to for the wedding the hotel itself. Was ok rooms good food not so good not organised. And to be fair does not cater for British holiday makers mostly Spanish I would never go back to this hotel. Nor estepona there is... More 

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P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review

Dear Guest: Unfortunately your comment and we hope to return to give a chance by staying in our hotel and enjoy our quiet beach, our facilities and the friendliness of our staff which I think makes up for not being near the center of the town of Estepona, just a 15 minute drive. Best regards Manuel Piedra Playabella Spa Gran... More 

preston
Contributor
16 reviews 16 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 11, 2014 via mobile

This was our 2nd trip of the year to this amazing hotel! It can not be faulted. The staff are the best and always kind and friendly. It was my mums birthday while we were there and they brought her a bottle of champagne to the room free of charge! It was such a lovely gesture. We had the perfect... More 

Was this review helpful? Yes
P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review

Dear Guests, Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day. It is true that some other guests expect hotel, perhaps misinformed, but we still insist on... More 

london
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 10, 2014

After making a call to the hotel to book i specifically asked is this a quiet hotel and not many children they said yes sir we are a friendly hotel with an emphasis on couples. I arrived in cab to find five drunken only way is Essex boys and girls guzzling a cheap bottle;e of Champagne and falling all-over the... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review

Dear Guest: We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments. Best Regards Manuel Piedra Playabella Spa Gran Hotel Manager More 

Orleans , France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2014

We stayed at this hotel in the end of September 2014 in the second to last week of the season, which is a great time to go to Andalusia. The weather is still pretty good and the coast is way less crowded than in the summer. It's also a great time to stay at the Playabella. We went as a... More 

Was this review helpful? Yes
P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review

Dear Guest: I would like to thank you for your comments on this site and we hope to see you soon in our establishment. Best Regards Manuel Piedra Playabella Spa Gran Hotel Manager More 

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