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Hotel Am Kaisersaal

Futterstrasse 8, 99084, Erfurt, Thuringia, Germany
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1 room 1 adult
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Hotel Am Kaisersaal
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51 Reviews from our TripAdvisor Community

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Long Island, NY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 31, 2015

I have never written a bad review before but the behavior of the managers/owners at this hotel on our recent trip was horrible. We arrived at the hotel (having confirmed our reservation made at the end of the summer for our Christmas market visit) and after some chatter amongst themselves (they didn't realize our daughter was fluent in German) told... More 

Helpful?
Thank WeLoveSmuggs
Jaipur, India
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 31, 2015

The potentially decent hotel is destroyed by the exceptionally aggressive, immature frount desk staff. (Listening, Service, efficency & problem solving are absent at Hotel Am Kaisersaal's frount desk) All four rooms shown were clean but with no hot water kettle, no fridge, sink installed half meter below one's waist, bathroom with open shower(think cheep Asia hotel style bathroom), window looking... More 

Helpful?
Thank Jaipurlissi

Travelers are raving about these Erfurt hotels

Denver, Colorado
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 29, 2015

We stayed in the newest section of the hotel. Lovely large and comfortable room with an over abundant selection of breakfast choices. The location was perfect, easy to walk to the church and Martin Luther location.

Helpful?
Thank Sally P
Auburn, AL
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 22, 2015

The Am Kaisersaal's location would be hard to beat. It is next to a small plaza surrounded by a variety of decent to outstanding restaurants. On the other side of that plaza is Erfurt's scenic Merchants' Bridge. The hotel itself is a bit dated, with a 1950s look to the rooms, but it is clean and very serviceable as lodgings.... More 

Helpful?
Thank Roy S
Sao Paulo, SP
Level Contributor
122 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 2, 2014 via mobile

We stayed in a room down in the cellar and it was surprisingly good - very large room, great natural light and an amazing price. On the top of that, the staff is super helpful and friendly. Definitely some plus points there. Finally, the location is also ideal. Very quiet, but yet very close to some of the main attractions.

Helpful?
1 Thank oviajador
London
Level Contributor
185 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed January 4, 2014

A second visit, in November, to this small hotel in the middle of Erfurt. Nothing out of the ordinary, but all the basics there. Staff particularly friendly and helpful. Room this time was at the back of the hotel, overlooking a building site, so perhaps it will be a little more attractive next time.

Helpful?
Thank ICE-Zugfahrer
York
Level Contributor
265 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed September 1, 2013

This is a lovely hotel situated perfectly in the centre of the old town. The reception staff were very welcoming and the room large and comfortable with all that was needed for a pleasant stay. Breakfast at €5 was excellent value and offered a great range of hot and cold options plus the lovely coffee that is served in German... More 

Helpful?
1 Thank John L
Oslo, Norway
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2013

Very nice hotel with perfect location in the old town. The hotel has its own private parkingplace. Ten out of ten points to the reseptionist, who gave us a very warm welcome and a lot of information about Erfurt and its suroundings.

Helpful?
Thank OyvN
London
Level Contributor
185 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed January 15, 2013

This is the kind of hotel that Germany does so well: small, family-run, with good facilities. Built in 2002, it's modern inside and a contrast with this city of venerable history. Check-in was a little unwelcoming, but the rest of the time staff were helpful; good breakfast (real scrambled egg) and free wifi (which, mysteriously, one had to sign a... More 

Helpful?
Thank ICE-Zugfahrer
Pensacola, FL
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 27, 2012

My wife & I stayed here for 2 nights during a drive across Germany. Without a personal recommendation, we weren't sure what to expect, but were very pleased from the moment we arrived. The people at the front desk were friendly & it helped that their English was much better than our German, which actually doesn't happen everywhere in the... More 

Helpful?
Thank fldude99
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