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BEST WESTERN PLUS Hotel Excelsior

4.0 of 5
Hotel website
Bahnhofstrasse 35, 99084 Erfurt, Thuringia, Germany
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Ranked #12 of 46 Hotels in Erfurt
A recent review
4 of 5 stars reviewed 5 days ago
Jürgen R
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55 reviews from our community

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    11
    31
    9
    1
    3
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7
15
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed her for two nights and enjoyed it very much. The rooms are nice and clean and the bed is very comfortable. The breakfast buffet offers many different dishes, so there should be something for everyone. Additionally, the hotel is located in the heart of the city, close to the main station and the old town. in the old... More 

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Senior Contributor
28 reviews 28 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2014

Perfect location for train travelers. Clean, old building but modern restoration; room well appointed, but a bit warm during the night. Wi-fi needlessly complicated; complimentary apple at reception a nice touch; bathroom narrow and shower tight.

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AMS
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 26, 2014

Very good location near to the station and trams and centre. Trip was part of a DDR revisit after 35 years, but hotel was not part of the trip at the time. Room very quiet, spacious, shape never seen before, but we liked it. in the inner part of the hotel. Bathroom a bit dated, but ok except for the... More 

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wolfp10
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 27, 2014

My wife and I stayed here for a night on our way to Berlin. The decor is a little dated. The staff is very friendly and made us feel at home. The free breakfast was excellent. The hotel is locate just a quick walk from the train station, and is quite close to the major sites in Erfurt. There are... More 

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Manchester, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 28, 2014

We travelled to Erfurt by train from Nuremberg. The hotel is a 5 minute walk from the central station and a further 10 minutes to central Erfurt. We had a family suite (our party was 2 adults and 2 teenage daughters), which was amazing - this was one of the best rooms that we have stayed in for the price... More 

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Berlin, Germany
Top Contributor
96 reviews 96 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 14, 2014

The hotel faces the busy Juri-Gagarin-Ring and is very near to the main train station. Once inside, you find a very nice and quiet hotel. The breakfast room is superb like the breakfast itself. The staff is very friendly, and the rooms are clean. I had no opportunity to see more of the hotel and the downtown area. But I... More 

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Spartanburg, South Carolina
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 25, 2013

Parking (*@^%$# is a challenge!!! Durch diese hohle Gasse musst Du erst mal kommen! The hotel itself is warm and friendly, I had an upgraded room which was very spacious, clean and nicely furnished. WiFi worked without problems. Location is great. Breakfast is outstanding. Staff is friendly and helpful. Nothing to complain, I would book here again.

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Kuching, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2013 via mobile

I've stayed in this hotel for the past 4 years. It's clean and simple with friendly staff. Breakfast buffet is clean and they had improved by providing healthy choices and also pointing out what contents were in them. Hotel is conveniently located nearby the main train station and directly opposite a small grocery shop. There are food shops nearby and... More 

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Palo Alto CA
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 30, 2012

the hotel looks terrible from the outside facing the busy Juri Gagarin Ring; almost prompted me to abandon to check in. If you come by car you need to drive around the block to find a small entrance to the hotel parking lot ( 8 Euro per 24 hr. for parking is ok) ; if you come by train just... More 

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York, England
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 29, 2012 via mobile

Our third visit to this hotel, and each visit seems not quite as good as the last. This time we had a problem with the room door which wouldn't lock from the outside. The reception staff were unable to fix the problem and the hotel was fully booked so we couldn't change rooms. The next day we packed our bags... More 

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