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Ibis Hotel Eisenach

Am Grundbach 1, 99817 Eisenach, Thuringia, Germany (Formerly Comfort Hotel)
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Ibis Hotel Eisenach
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164 Reviews from our TripAdvisor Community

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Traveler rating
    23
    73
    45
    18
    5
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31
66
20
32
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (60)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (15)
All months
Oberolm
1 review
3 of 5 stars Reviewed 3 weeks ago

Awful not having air condition Guests very loud in the evening and in the night Russian guests knocking without any sense at our doors Hotel position outside of every human being, not enough near to the Highway and to the town. Reception employee very friendly and helpful Suggestion to offer breakfeast buffet

Review collected in partnership with this hotel

Was this review helpful? Yes
EIS01, Manager at Ibis Hotel Eisenach, responded to this review

Dear guest, Thank you for taking the time to evaluate your stay at Ibis Hotel Eisenach. We are grateful for the praise and appreciate any comments very seriously. This helps us to still be a little better. Unfortunately, not all guests, at any time, considerate. Best regards Carola Garth - Hotel Manager More 

Antwerp Province, Belgium
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 6, 2014

The Ibis Eisenach Hotel is sufficient for a short stay, just to sleep. The rooms are clean and well maintained. We didn't take breakfast because breakfast was too basic. The first night we had a late meeting in a restaurant, but we couldn't sleep late because the cleaning lady made a LOT of noise from 8 am :)

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EIS01, General Manager at Ibis Hotel Eisenach, responded to this review

Thanks for the hint and your positive rating. This helps us to still be a little better. Carola Garth - Director More 

Gloucester
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed September 13, 2014

The hotel was very close to the airfield and industrial estate but just 10 minutes drive into the town. The front of desk staff were always friendly and helpful. I did not have the breakfast as I felt it was over priced. The room was very large and always cleaned each day unfortunately it did not have a fridge or... More 

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EIS01, Manager at Ibis Hotel Eisenach, responded to this review

Thank you for your nice review I very happy to derive my team. In the meantime we were able to expand the availability of WiFi. Since 2015 all guests free WiFi available. Carola Garth - Director More 

Whitstable
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 19, 2013

This hotel is excellent for a budget one. The room was comfortable, the staff could not have been more helpful and the breakfast buffet was very good. No other meals are available, but the receptionist very kindly made a reservation with a nearby restaurant. I shall certainly stay there again if I am visiting Eisenach.

Was this review helpful? Yes 2
EIS01, Manager at Ibis Hotel Eisenach, responded to this review

Thank you for your kind review. We are very pleased that you were so pleased with their stay. We are looking forward to welcoming you back with us. More 

holyhead
2 reviews
4 of 5 stars Reviewed September 12, 2013

Had a very good nights sleep the four nights I was in residence. The hotel is about 6 km. from the town, if without car, then taxi is essential. Dining facilities are limited in the evening. The staff can provide snacks from the kitchen however. Staff are fluent English speakers and very helpful.

Review collected in partnership with Easytobook.com

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EIS01, Manager at Ibis Hotel Eisenach, responded to this review

Dear guests, Thank you for your honest review. We are dedicated us to continually improve. We look forward to welcoming you again at uss. More 

Travelers are raving about these Eisenach hotels

London, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 19, 2013

Lots of parking, close to A4 motorway, only 10 mins drive to Eisenach and Wartburg. No coffee making in room, internet ok but only 20 mins free, 24 hrs in room €5. Staff helpful and rooms comfortable and clean.

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Warsaw, Poland
1 review
3 of 5 stars Reviewed January 25, 2013

Good price for the level of service. I missed the mineral water in the room. we arrived an a Sunday evening and we could not get nothing to eat. Because of the cold, it was the only problem. Breakfest was very good. Hotel Service, without any comment, it was OK.

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