I was here for a very short stay, but liked the hotel and staff. This was a late check-in and an early departure, nevertheless, nothing to complain about. The breakfast was served at 6.30 am and had reasonable good varieties. The room was cozy.

I was here for a very short stay, but liked the hotel and staff. This was a late check-in and an early departure, nevertheless, nothing to complain about. The breakfast was served at 6.30 am and had reasonable good varieties. The room was cozy.
I frequently stay at the Prisma (several times per year). Consistently good service and nice accommodation. The on site restaurant is pretty good. Not much within close walking distance, but the city center is within a short drive or a long walk.
This only gets two stars because the staff was wonderful and the breakfast was great. I agree with most everything the person before me wrote - I was on the first floor (second floor in US) and I wondered why my window was open when it was about 40 deg F outside - Oh, it was because the room had...
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Dear snowchick77
Thank you for your assesment. We always striving to make our guests feel at home.
Generally, we offer our guests smoking or non-smoking rooms. If ther no non smoking room free in your categorie, you cann take a room in a higher caetgorie for a small fee. Of course, it`s possible that all non smoking rooms are occupied....
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Staff were helpful and nice. However, the room I was in was on top floor. The room smelled terrible and I found it very difficult to sleep on pillows that were filled with small plastic chips. For 79 Euro I really expect a lot better! Will never use Best Western for business again.
Dear Romingscot
Thank you very much for your assessment. Too bad that you felt unwell. We are sorry about this.
We are always striving to make our guests fell at home.
About your note regarding the pillow, we are very surprised. Please let us know the room number you had, that we can exchange it. As in all BEST WESTERN...
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Packing our car after a weekend in Neumünster wiith good friends, my friend left her handbag on the asphalt where she completely forgot it. After 50 km we received a phone call from the hotel - they had found her handbag. Great service - and I am sure we will return som day
- Price a pitch too high for region (82€) - Room size ok, quiet with windows closed, great double-bed - free WIreless - excellent Restaurant - 15min from A7
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