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BEST WESTERN Hotel Geheimer Rat

3.5 of 5
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Goethestrasse 38, 39108 Magdeburg, Saxony-Anhalt, Germany
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Ranked #6 of 26 Hotels in Magdeburg
A recent review
4 of 5 stars Reviewed January 28, 2015
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62 reviews from our community

Traveler rating
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    15
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 28, 2015

Good hotel for staying a day or two. Location is not very close to the city-center, you need to go on foot for about twenty-thirty minutes to reach famous cathedrals or you can go by tram several stations. Nice breakfast, very tasty.The staff is pleasant, but reception doean't always speak English. You can take coffee-to-go there. Beds and pillows were... More 

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Haymarket
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

This hotel was a genuine "find", in a lovely early 20th century neighborhood, very well-appointed and with friendly and helpful staff. Restaurant was quite good. Sitting areas are cozy and comfortable; sleeping room was very comfortable also. I hope I can stay here again some day.

Review collected in partnership with Best Western

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London
Top Contributor
115 reviews 115 reviews
55 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed July 25, 2014

What? WLan connection rather than wifi. Good parking, but a bit far out of the old town (say 20 minutes walk). Room was fine, except there were no blanking blinds, so if you are concerned about not being able to sleep in light, this is not a good choice. Dinner was ok. Steak excellent, bread awful. Fresh fruit salad for... More 

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geheimerrat, Inhaber at BEST WESTERN Hotel Geheimer Rat, responded to this review

Thank your for your helpful response. Best regards Ingo Rektorik (owner) More 

Helsinki, Finland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2014

If you have a satellite navigator, trust it! Otherwise you will not find this hotel. A "healthy" walk from the city centre. A typical BW hotel with its own charm.Old building but modern inside. Spacy and comfortable rooms. Excellent breakfast included. Parking place either in yard or garage.

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geheimerrat, Inhaber at BEST WESTERN Hotel Geheimer Rat, responded to this review

Thank your for your stay and your positive evaluation. Best regards Ingo Rektorik (owner) More 

Espoo, Finland
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 21, 2013

I chose this hotel basically only because I was arriving late to Magdeburg. Cheaper and/or more central hotels did not have 24 hour reception like Geheimer Rat. It was still only 15 minute walk from the train station to the hotel. Its true that this hotel is a little bit distant from the city center but then again Magdeburg is... More 

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geheimerrat, Inhaber at BEST WESTERN Hotel Geheimer Rat, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Hameln, Germany
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 16, 2013

The hotel was very cold and unappealing with a lot of wasted space. And a very inconsiderate member of staff with a porche, reved its engine alot.breakfast wasn't bad but only basic , we where not given an option with the water in our room ,and charged for 2more.

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geheimerrat, Inhaber at BEST WESTERN Hotel Geheimer Rat, responded to this review
Google Translation

Wir würden uns freuen, wenn Sie uns Ihre Kritikpunkte detaillierter übermitteln. Nur so können wir Schwachpunkte abstellen. Ihren Hinweis, unser... More 

London, United Kingdom
Top Contributor
94 reviews 94 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 25, 2013

If you don't have sat nav I suspect you will never find this hotel. Its tucked away in the middle of a complicated one way system. There a car park and plenty of public parking nearby. The hotel is located in the middle of a largely residential area. The street its on has wide strip of grass and a stream... More 

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geheimerrat, Inhaber at BEST WESTERN Hotel Geheimer Rat, responded to this review

Thank you for your incitations. Maybe we will see us in our hotel again. Best regards Ingo Rektorik (ownwer) More 

Ennis, Republic of Ireland
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 14, 2013

Tired of chain hotels? You could be anywhere in certain well known chains...not the case with Hotel Geheimer Rat. Yes...a rather unfortunate combination of a not very well-regarded chain and a not very well appreciated rodent. Well, that was my thought as I entered to stay in the very German hotel. However, German food, German hospitality and German efficiency- so... More 

Was this review helpful? Yes 1
geheimerrat, Inhaber at BEST WESTERN Hotel Geheimer Rat, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Bridgend, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 16, 2013

Atrocious service in every respect!!! Following a disasterous booking experience with the agents - booking.com, we set off on our Christmas trip to Germany hoping all would be well. Upon check in, we were greeted by a less than warm welcome and were afforded VERY basic service and communication. Our first impression of our room was one of 'OK' but... More 

Review collected in partnership with Best Western

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geheimerrat, Inhaber at BEST WESTERN Hotel Geheimer Rat, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Munster, Germany
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed August 13, 2012

We stayed at this hotel for 1 evening before travelling back home. -the first impression of the hotel isn't too positive as the entrance is somewhat small and the entrance area generally looked a bit tired. The hotel shouldn't be judged on first impressions however as the rooms were actually clean, tidy and spacious. The staff were particularly friendly and... More 

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