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The Westin Leipzig

4.5 of 5 Gerberstrasse 15, 04105 Leipzig, Saxony, Germany
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The Westin Leipzig
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The Westin Leipzig
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525 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Munich, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

if you book at this hotel it's better when you are in a hugh floor, you will have an impressive view on the city day and night … but the rest of the service is not the top of what I experienced before… i

Was this review helpful? Yes
Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear guest, thank you very much for sharing with all of us your thoughts and experiences. Constructive reviews help us in our efforts to improve our service. We hope you will accept our sincere apology and give us a chance to convince you during a next visit. We are looking forward to your visit, The Westin Leipzig, A. Reichstein More 

Kent
Top Contributor
180 reviews 180 reviews
52 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed 1 week ago

Average the best the hotel deserves, the staff were appalling, the service poor and the overall experience not great or memorable - the hotel wasn't what I expect - but there again I think this was because of the staff more than anything - they failed to be polite and they failed to react to our complaints - attention to... More 

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Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear Guest, So disappointing for us, to have disappointed you. We regret the inconveniences you had with us. We thank you for sharing with us your impressions and we are pleased to inform you that we are preparing improvements. Should you give us a second chance, we would love to convince you during your next visit. Kind Regards. More 

Munich
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has all the fancy trimmings, excellent location, friendly staff, quick and efficient check-in, reasonable breakfast and comfortable rooms. But any hotel of this calibre that charges for Wi-Fi can be no more than average.

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Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear guest, We say thank you for having chosen our hotel during your Leipzig visit and we thank you too for your review. It is not our demand to be just average - even if it could be difficult to meet all expectations we do our utmost to fullfil the wishes of our guests. Since today we have free Wifi... More 

Athens, Greece
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel looks very new, I stayed on the 26th floor. The room was very clean, spacious, the bathroom was big. I would definitely recommend this hotel if you need to stay in Leipzig. The city center is 5 minutes walk.

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at home
Top Contributor
56 reviews 56 reviews
43 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 2, 2014

We stayed for one night at the Westin in Leipzig. The location of the hotel is very good, near the city center and the central train station. We found the staff to be very welcoming and friendly, the food at the restaurant Gusto was excellent and the bar at the entrance and at the Falco were both great. The room... More 

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Hong Kong
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 31, 2014

Stayed for business for two nights. I could easily have given the hotel a 4 given the good service and buffet breakfast, but the room is the most important thing to me and that was below average. The rooms seem dated and probably will need an overhaul soon. To the credit of the management, despite the rooms seeming old, they... More 

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Frankfurt, Germany
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 27, 2014

And it is me again, on a city trip to Leipzig. In my opinion The Westin is a great place to be, and a good origin to explore this city. It is a modern hotel with helpful, polite staff. Room and furniture are good. Hotel has an own parking space. The staff at the front desk is really helpful with... More 

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Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear Guest - we thank you so much that you have decided for our hotel. And we are pleased that you dont have to regret this decision. What a pleasure for ous, that we could meet your expectations. Should you come back we will certainly find a solution for your good sleep. We are looking forward to your next visit!... More 

Prague, Hlavni Mesto Praha, Czech Republic
Top Contributor
138 reviews 138 reviews
46 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 20, 2014

This hotel is definitely one of the top hotels in Leipzig. Whether you travel to the city for business or leisure, this hotel is of the best Leipzig can offer. Definitely ask for high floor, the view over the city is simply stunning.

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Antje R, Manager at The Westin Leipzig, responded to this review

Thank you, dear TeeN73, that after your stay with us you give us your evaluation. It is certainly our pleasure that you enjoyed your days in Leipzig and with us and we hope this was not your last time here. We are looking forward to you! Greetings from The Westin Leipzig Team More 

Neuhofen, Germany
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 17, 2014

I was in this hotel with my family (two little girls and my husband) First reception checked in and gave us a wrong room number but it was ok because they were quite bus, and they apologised. But in the second day I was looking for my daughter's shoes and I found a empty bier bottle under the bed. It... More 

Was this review helpful? Yes 1
Antje R, Manager at The Westin Leipzig, responded to this review

Dear Guest, Thank you for taking the time to share your experience at The Westin Leipzig with us. Even though we always appreciate feedback from our guests, I regret to hear that you did not have a good experience and found the service rather cold than welcoming. I will certainly pass on your feedback to the concerned departments and let... More 

wolverhampton
Top Contributor
231 reviews 231 reviews
71 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed October 3, 2014

Just back from a four night stay at the Westin for a conference I was attending in Leipzig. Really no complaints. The staff were professional and helpful throughout. When I emailed asking for some printing it was printed and brought up to my room with no problem. It happened that I was there for my wedding anniversary and my husband... More 

Was this review helpful? Yes
Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear guest - thank you for your stay with us and thank you for your review. We are sure that Tripadvisor users will be thankful for your impressions and hints. You know, whenever you need a hotel in Leipzig - we would be love to be your first choice. Your Westin Leipzig Team More 

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Additional Information about The Westin Leipzig

Address: Gerberstrasse 15, 04105 Leipzig, Saxony, Germany
Location: Germany > Saxony > Leipzig
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Westin Leipzig 4.5*
Number of rooms: 436
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Also Known As:
The Westin Leipzig Hotel Leipzig
Westin Leipzig
Leipzig Westin
Hotel Style:
#4 Spa Hotel in Leipzig
#8 Business Hotel in Leipzig
#9 Luxury Hotel in Leipzig
#10 Romantic Hotel in Leipzig

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