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The Westin Leipzig

4.5 of 5 Gerberstrasse 15, 04105 Leipzig, Saxony, Germany
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The Westin Leipzig
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The Westin Leipzig
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536 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Basel
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spent a night here on a December trip through Germany. The hotel is a high-rise a very short taxi ride from the train station -- easily walkable if you don't have much luggage. It's also an easy walk into the historic heart of the city. The immediate neighborhood is kind of interesting and worth a walk around. We were... More 

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Peak District
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very easy to spot towering over Leipzig, and only a 5 min walk to the twin centre and Christmas markets which was great. The staff were very helpful, breakfast was great and the room was fine. Good view over the city

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Munich, Germany
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am a Westin-Fan. All over the world I try to go to Westin. In Westin Leipzig I have been about 10 times. It is getting worser and worser. The rooms are old. The staff is unfriendly. The Website if you want to get feedback does not working. The hotel has no free WLAN and so on. Better try The... More 

Was this review helpful? Yes 1
Antje R, Area Marketing Manager at The Westin Leipzig, responded to this review

Dear NiHaoTom, we thank you very much that you stayed with us. So sorry to see that you did not enjoyed your room and that this had such an impact on your impression. Please be assured, we always try to live up all to all of our guests wishes, but sometimes we are not able. Please understand that we have... More 

Munich, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 13, 2014

if you book at this hotel it's better when you are in a hugh floor, you will have an impressive view on the city day and night … but the rest of the service is not the top of what I experienced before… i

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Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear guest, thank you very much for sharing with all of us your thoughts and experiences. Constructive reviews help us in our efforts to improve our service. We hope you will accept our sincere apology and give us a chance to convince you during a next visit. We are looking forward to your visit, The Westin Leipzig, A. Reichstein More 

Kent
Top Contributor
179 reviews 179 reviews
52 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed December 9, 2014

Average the best the hotel deserves, the staff were appalling, the service poor and the overall experience not great or memorable - the hotel wasn't what I expect - but there again I think this was because of the staff more than anything - they failed to be polite and they failed to react to our complaints - attention to... More 

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Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear Guest, So disappointing for us, to have disappointed you. We regret the inconveniences you had with us. We thank you for sharing with us your impressions and we are pleased to inform you that we are preparing improvements. Should you give us a second chance, we would love to convince you during your next visit. Kind Regards. More 

Munich
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 23, 2014

This hotel has all the fancy trimmings, excellent location, friendly staff, quick and efficient check-in, reasonable breakfast and comfortable rooms. But any hotel of this calibre that charges for Wi-Fi can be no more than average.

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Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear guest, We say thank you for having chosen our hotel during your Leipzig visit and we thank you too for your review. It is not our demand to be just average - even if it could be difficult to meet all expectations we do our utmost to fullfil the wishes of our guests. Since today we have free Wifi... More 

Athens, Greece
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 17, 2014

The hotel looks very new, I stayed on the 26th floor. The room was very clean, spacious, the bathroom was big. I would definitely recommend this hotel if you need to stay in Leipzig. The city center is 5 minutes walk.

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at home
Top Contributor
56 reviews 56 reviews
43 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 2, 2014

We stayed for one night at the Westin in Leipzig. The location of the hotel is very good, near the city center and the central train station. We found the staff to be very welcoming and friendly, the food at the restaurant Gusto was excellent and the bar at the entrance and at the Falco were both great. The room... More 

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Hong Kong
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 31, 2014

Stayed for business for two nights. I could easily have given the hotel a 4 given the good service and buffet breakfast, but the room is the most important thing to me and that was below average. The rooms seem dated and probably will need an overhaul soon. To the credit of the management, despite the rooms seeming old, they... More 

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Frankfurt, Germany
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 27, 2014

And it is me again, on a city trip to Leipzig. In my opinion The Westin is a great place to be, and a good origin to explore this city. It is a modern hotel with helpful, polite staff. Room and furniture are good. Hotel has an own parking space. The staff at the front desk is really helpful with... More 

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Antje R, Marketing Manager at The Westin Leipzig, responded to this review

Dear Guest - we thank you so much that you have decided for our hotel. And we are pleased that you dont have to regret this decision. What a pleasure for ous, that we could meet your expectations. Should you come back we will certainly find a solution for your good sleep. We are looking forward to your next visit!... More 

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Additional Information about The Westin Leipzig

Address: Gerberstrasse 15, 04105 Leipzig, Saxony, Germany
Location: Germany > Saxony > Leipzig
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Westin Leipzig 4.5*
Number of rooms: 436
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Also Known As:
The Westin Leipzig Hotel Leipzig
Westin Leipzig
Leipzig Westin
Hotel Style:
#4 Spa Hotel in Leipzig
#9 Romantic Hotel in Leipzig
#10 Luxury Hotel in Leipzig
#11 Business Hotel in Leipzig

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