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BEST WESTERN Hotel Leipzig City Center

3.5 of 5
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Kurt Schumacher Strasse 3, 04105 Leipzig, Saxony, Germany (Formerly Holiday Inn Garden Court Leipzig City Centre)
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BEST WESTERN Hotel Leipzig City Center
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Ranked #26 of 103 Hotels in Leipzig
A recent review
4 of 5 stars reviewed yesterday
nandv Dublin, Ireland
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279 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for one night recently. This is a pleasant and well-run centre-city hotel located right beside the main train station. Breakfast was good and staff were helpful. Some traffic noise from cars and trams on front-facing rooms as one would expect given location but air con meant one could sleep with window closed which reduced noise to a... More 

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Somerville, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very nice, once the bed board was installed. The breakfast was very good and the Air Conditioning was greatly appreciated in the now hot world of Germany. The car park was handy as we didn't really use the car in the city. An elevator made room access easy. We have stayed at other hotels where both the... More 

Review collected in partnership with Best Western

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear Richard R, Thank you for your kind feedback and also for taking the time to tell us more about your stay at our hotel. Great to hear, that you appreciate the hotel facilities. When your travels brings you back to Leipzig anytime soon, we´d be more than delighted to welcoming you at our hotel again. Kind regards from Leipzig... More 

Johannesburg, South Africa
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The receptionist on duty on 9.7.very unfriendly and unhelpful and unprofessional. I do speak many languages so for me was easy to do the check in and find my way around the hotel( finding restaurants, shopping etc).By the checking the guests in the front of me couldn't speak german and she was shouting back to them loudly. Dear young lady,... More 

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear Kvolkova, Thank you for your feedback. On behalf of our entire team, I would like to apologise for not exceeding your expectations and for the check in situation on 9th July, 2015. Because of your criticism we´ll have a team meeting this week. We want to deeply apologize for this situation at the reception, which definitely never should have... More 

Amsterdam
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Was here for 3 nights. It was an excellent location right next to the train station and the staff was fabulous. I loved the breakfast also, however, there were some major downsides: First, it was loud. There is a tram line right outside and it was very difficult to sleep. The advantage is that we had to be up before... More 

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear Cora 14, Thank you for your very detailed feedback. We´re sorry, that we couldn´t fulfill all your expectations. We´ve installed sound proofed windows in each room to keep it as quiet as possible in the very city centre of Leipzig. Sorry for the problems with the ac, at the moment we´re planning some maintainance works, because we know about... More 

Travelers are raving about these Leipzig hotels

Bristol, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 28, 2015

Several previous reviewers seem to be saying this hotel is "ok for the price", and I would say that's true if you get it for a cheap rate. I stayed on a bank holiday at a cost of 136 Euro a night, and it is definitely not worth that! The room was clean, a bit small, and the bed comfortable... More 

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear Mookie200, Thank you for this very detailled review. I am very sorry that we couldn´t fulfill your expectations. A little while ago ago we´ve installed soundproofed windows in every room, and the climation usually works very well. Our facility managers are already looking into that, thank you for pointing that out as we had not realized, there might be... More 

Aberdeen, Scotland, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed May 9, 2015

The hotel enjoys an excellent central location. Literally across the road from the main Leipzig train station and central tram hub it was really easy to find and well-placed for getting around the city. The facilities were just as I hoped, a comfortable bed in a nicely air-conditioned room with a well-stocked minibar and nice little compact bathroom. The laundry... More 

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear Reuben M, Thanks a million for your nice review! You´re right, we are very centrally located. Great to hear, that you liked your room. Obviously we could fulfill all your expectations concerning our services and the variety of breakfast items. Of course, I´ve already forwarded your feedback to the entire hotel team. It is always great to hear, that... More 

1 review
5 of 5 stars Reviewed April 10, 2015

Good location by the railway station and an easy walk to town. Friendly and helpful staff. Room was small but well designed and comfortable. No particular atmosphere, but the bar was quite OK for a nightcap in the evening. Sauna was a plus. With the price I paid excellent value.

Review collected in partnership with this hotel

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear Anders M, Thanks for this nice comment. Great to hear that you had a pleasant stay at our hotel. When you come back to Leipzig, we´d be delighted to welcoming you! Kind regards from Leipzig, Ralf Gronbach Regional Director BEST WESTERN Hotel Leipzig City Center More 

Gottingen, Germany
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 6, 2015

The location is just across the street from a tram stop and the Bahnhof. It is very convenient, but if you have a front facing room, then even rom the top floor it sounds like you're on an airport runway when you open a window. Be prepared also, if they give you a room 700, that you will be walking... More 

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear SanFranTraveller, Thanks a lot for your comment on TripAdvisor! Because of our very central location it is quite difficult to have a silent surrounding. We do offer rooms facing the quiet courtyard. I have already forwarded your heating problems to our Facility Manager. There must have been a special problem. Thank you for reporting, without you, we wouldn´t have... More 

Burgas, Bulgaria
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 22, 2015

Hotel is located very close to central train station. All shopping areas and restaurants are easy reachable - only 3-4 min walk. Hotel is renovated. Rooms are small but clean. This is 3 star hotel and it is good value for money. Very reach breakfast. Recommend!

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Ralf_Gronbach, Manager at BEST WESTERN Hotel Leipzig City Center, responded to this review

Dear K_Kostov, Thank fou for your positive feedback and your recommendation. I will forward your feedback to my colleagues. We always appreciate guest comments, that´s our only chance to improve our services! Thank you for helping to improve our services! We hope, that when you come back to Leipzig, you´ll book our hotel again. Kind regards from Leipzig to Burgas!... More 

Diss, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 13, 2015

For what we paid I suppose I cannot complain! Whilst we had to pay for car parking this hotel is easy to fine and near the central station. Room very small, and as for the bathroom, you could only turn round in this. No food at night, but breakfast was okay

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