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Hilton Dresden Hotel

#9 of 125 Hotels in Dresden
Certificate of Excellence
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An Der Frauenkirche 5, 01067 Dresden, Saxony, Germany
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Hilton Dresden Hotel
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1,084 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 1 month, location is excellent. The room was spacious and clean, breakfast was amazing. There are a number of restaurants on site and a small shopping mall directly across the street. Hotel facilities were excellent, swimming pool etc. Staff are most courteous. When checking in enquire as to the distance from the lift to... More 

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Prague, Czech Republic
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This beautiful hotel has a great location in the heart of the city itself. You are close to the Elbe river, shopping street, restaurants, etc. The hotel has a very cozy restaurant including a terrace with a beautiful view of Frauenkirche, where You might find a menu full of delicious dishes. Whole place including a room service, restaurant, reception, breakfast... More 

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Colombo, Sri Lanka
Level Contributor
134 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed 1 week ago

Great location but the hotel is extremely old. It badly needs a renovation as soon as possible. Parking is good and location is fantastic but everything inside the hotel looks 20 yrs old. Breakfast was ok. The rooms are dated and you have to pay for wifi.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We reserved a suite for our visit to eastern Germany, myself, husband and 2 children(ages 2 and 5). The room itself was nice, however no free wi fi. Our issues really started with the lounge experience that was included it was unwelcoming and secluded. The first night we stopped by, with children, and had a drink along with a couple... More 

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Sherwood, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff helpful except for concierge who was curt, blunt and not well-suited for that position. In such a hotel you would expect the concierge to have people skills, but she lacked totally in that way, not even being pleasant in the least..

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Management-Dresden, Public Relations Manager at Hilton Dresden Hotel, responded to this review

Dear Lenard, Thank you very much for taking the time to complete this review regarding your recent visit at the Hilton Dresden. With pleasure we read that you enjoyed your stay with us in general. However we sincerely apologize for the impression left by the behaviour of our Concierge. Your observation will be shared with the respective department head, as... More 

London, England
Level Contributor
90 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a great hotel in a lovely location. Really convenient for seeing Dresden. And the breakfast, whilst expensive, is fabulous. Watch out for sharp practice on check-out though. I'd looked in Euros and agreed by bill at checkout in Euros. They chose to charge me in £ on my credit card without obtaining my agreement - thereby charging me... More 

Was this review helpful? Yes 3
Management-Dresden, Public Relations Manager at Hilton Dresden Hotel, responded to this review

Dear User recentvoyager, Thank you very much for taking the time to complete the guest questionnaire regarding your recent visit at the Hilton Dresden. We very much appreciate your comments as they help us to continuously improve our services. We sincerely apologize for the inconveniences caused at Check out. we can assure you that we will evaluate your comments the... More 

Oxford, United Kingdom
Level Contributor
286 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In the heart of the old city, just across the Frauenkirche, is the Hilton, housed in a modern building - but this is just a sad consequence of history. The standard is high like in most Hiltons, but what makes this one special is its location. You can cross the street, and have the whole history of Saxony in front... More 

Was this review helpful? Yes 1
Management-Dresden, Public Relations Manager at Hilton Dresden Hotel, responded to this review

Dear Lucio, Thank you very much for taking the time to share such a beautiful review about your stay at the Hilton Dresden Hotel. It was a great pleasure for us to read about your experience, and we hope that next time you visit Dresden, the Hilton Dresden Hotel will be your first choice. Sending you our warmest greetings and... More 

norfolk
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Hilton for two nights in an executive room with lounge access. Having stayed at numerous Hilton hotels, we were expecting a similar experience, however check in was a bit of a disaster as just as we arrived, so did a whole coach load of travellers who proceeded to block every conceivable space, including check in procedure.... More 

Was this review helpful? Yes 2
Management-Dresden, Public Relations Manager at Hilton Dresden Hotel, responded to this review

Dear user caroleNorfolk, Thank you very much for taking the time to complete the guest questionnaire regarding your recent visit at the Hilton Dresden. We very much appreciate your comments as they help us to continuously improve our services. Regarding your comments to the food served at our Executive Lounge we are sorry to hear that we could not fulfil... More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Built at the end of the existance of East Germany or the very beginning of a united Germany this hotel is in need of an upgrade to bring it into the 21st century. It is a pleasant place but a bit tired looking and it still gives one a whiff of its communist past. It is, of course a top... More 

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Management-Dresden, Public Relations Manager at Hilton Dresden Hotel, responded to this review

Dear User 341traveller1947, Thank you very much for taking the time to complete this review regarding your recent visit at the Hilton Dresden. We very much appreciate your comments as they help us to continuously improve our services. We sincerely apologize for the impression left by the behaviour of our staff. Your observations will be shared with the respective department... More 

Vienna
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 19, 2015

The hotel comprises several blocks and is located right opposite the famous Frauenkirche, stretching up to the Brühlsche Terasse a few metres away on the River Elbe. All the other sights of the Altstadt are also in easy walking distance. Plenty of cheaper and more expensive restaurants and cafes as well as stores and shops are around. During Advent, one... More 

Was this review helpful? Yes 3
Management-Dresden, Public Relations Manager at Hilton Dresden Hotel, responded to this review

Dear User Ivko, Thank you very much for staying at the Hilton Dresden Hotel. With great pleasure we read, that you enjoyed your stay with us and that you remained highly satisfied with our services and facilities. Thank you for sharing your experience with other travellers. The whole Hilton Dresden Team is looking forward to hosting you again soon. With... More 

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