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Mercure Hotel Kongress Chemnitz

Brueckenstrasse 19, 09111 Chemnitz, Saxony, Germany
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1 room 1 guest
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Mercure Hotel Kongress Chemnitz
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254 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (254)
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    (65)
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Pocos de Caldas, MG
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Service like any other Mercure hotel.... for me, it's very good. This one in special has very nice prices for the rooms... but not for the breakfast. Very central and close to the famous big head statue (forgot the name!)

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Paris, France
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Exceptionally good value for money ratio. Booked directly with them, got breakfast, room, parking, wifi and minibar content (!) included in the room rate, which was not expensive at all. All very clean, nice breakfast, friendly staff. Wifi signal in my room not strong, and only half of the TV channels worked properly. I didn't complain as I was not... More 

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Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your great feedback. We are happy about your positive experiences in our hotel. Our technical department knows about the TV issue and we will deal with it as soon as possible. We wish you all the best and hope to welcome you soon again in Chemnitz. Your Mercure team More 

Lucerne, Switzerland
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 21, 2015

Poor quality in worn-down rooms. No aircondition. WLAN at extra cost and no drinks around. Somewhat noisy and the rooftop bar (26!) was closed and only open for breakfast - how stupid ! At least the price was very competitive and location very good.

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Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear Steve, thank you for taking the time to tell us about your experience at the Mercure Hotel Kongress Chemnitz. We are sorry that your experience did not meet your expectations. Our hotel has different categories. For example the superior and privilege rooms, but also apartements, have an airconditioning and other advantages. Our new F&B concept means that our Panorama-Restaurant... More 

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Sidmouth, United Kingdom
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 11, 2015

This hotel is mainly aimed at business visitors coming to Chemnitz for trade shows, etc. When I visited there were no such events and the hotel (21 floors, the tallest building in the city) was about 20% full. The rooms were fine, likewise the bar and breakfast restaurant, though it did seem very quiet in the public spaces. The price... More 

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Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your feedback. That is right. Our hotel is aimed for business travellers but also for guests who do a sightseeing trip or visit a concert. Our prices depend on the occupancy of the hotel. Early booking is always our recommendation. We are looking forward to your next stay and wish you all the... More 

Munich, Germany
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2015

One night stay in this high rise was a bit strange. There are some positive things about the place, but also some negatives. Positives included: Location, Security (need the room key to enter everywhere except bar, restaurant and reception) Restaurant and Breakfast Buffet with a good view, and Parking Fee were all plus points. Negatives included: Roomplan is strange (when... More 

Was this review helpful? Yes
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Kongress Chemnitz. We are sorry that some of your experience did not meet your expectations; please allow us to express our sincerest apologies. To use the sauna you have to inform our reception staff. They can activate it. In our Privilege rooms... More 

Gloucester, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 4, 2015

This hotel is central to the town of Chemnitz. The room was a bit small and it got quite warm as there is no air conditioning or fan. The bathroom was clean but in need of decorating. However it is so reasonably priced it is possible to overlook these minor cosmetic defects.

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Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear Jackie, thank you very much for your feedback. We have different room categories. In our comfort rooms we have an air-conditioning. Our front agents will inform you about the different categories during your next stay, if you want to. We wish you all the best - your Mercure Team More 

Malta
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 16, 2015

Was in Chemnitz for 6 days for a sports-event. Were told on day two by reception staff, that our room included free parking. On day 5, reception now said I had to pay for parking after talking to "the manager". I was pissed but in a hurry, so I had to grab the ticket required to exit and try to... More 

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Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear Klaus, thank you very much for your review. We deeply regret that your stay has not met your expectations. Because of the sports event you have received a special price and that's why no free achievements can be given. So you had to pay for the parking space. Regarding to the internet - our reception staff will inform you... More 

Sosua, Dominican Republic
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 2, 2015

we had a room the 14th floor, it was a very small room, but clean. in walking distance to many shops and restaurants, also to the green area of the city (Schlossteich). for the internet you have to purchase a voucher. I was a bit disappointed that all the nice restaurants, even the bar on top floor are all closed,... More 

Was this review helpful? Yes
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your feedback. Our Bistro-Bar "Horch's" in the ground floor is opened from 12.00 p.m. till 00.30 a.m. The restaurant in the 26th floor can be used for our breakfast and for our lunch which takes place every Sunday (except in July and August). We are looking forward to your next stay and which... More 

Waterford
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed February 5, 2015

One night stay on business. Location is good, views from the restaurant over Chemnitz are fantastic. Room was clean and modern, breakfast buffet was of good quality too. Bar food was nice and service was good. Only complaint is the charge for Wi-Fi, I hate it and refuse to pay for it in 2015. Travel to many hotels and I... More 

Was this review helpful? Yes
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear Alan, thank you very much for your feedback. If you come to Chemnitz again and stay in our hotel, our reception staff will inform you about the possibilities to get free access to the WIFI. We wish you all the best and see you next time - your Mercure Hotel Kongress Chemnitz More 

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