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Novotel Mainz

Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
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Novotel Mainz
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Novotel Mainz
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465 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Antwerp, Belgium
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall OK for a 4-star hotel, but missing a few beats here and there so I would rather downgrade it to a 3.7 star hotel. One morning, breakfast looked it was ran over by a coach of tourists (which it probably did), other mornings it was fine, but still not impressing. Airco making much noice so needed to bring the... More 

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 15, 2015

I cam e to Mainz in a very busy time for business and this is the only hotel I could fine. Overall my stay was good. The hotel is decent and clean, and highly recommendable. Things I did not like: - Stain smell in water, probably old plumbing. - Poor tasteless breakfast one of the days. It was good the... More 

Was this review helpful? Yes 1
Leamington Spa, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2015

I have stayed at this Hotel many times from November to January. I found the staff most friendly and helpful, and the rooms were clean and well equipped. Parking and Breakfast is expensive, but overall the facilities are good and the location also very good for access to central Mainz. I heard a lot of people complaining during my stay... More 

Was this review helpful? Yes 1
Prague, Czech Republic
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 31, 2014

Guys in the hotel managed to prove to me how wrong I was spending money on this hotel. Almost nothing from what they advertised in their website or even on their leaflets was not true. Starting from parking - parking was advertised that will cost us 12 euro (written in my reservation) - when I arrived there, parking was much... More 

Was this review helpful? Yes 3
Vijfhuizen, The Netherlands
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

The Hotel room was nice and comfortable as was the price. The main downside was a strange noize comming from the AC, which was rather annoying. Brakfast was OK, but not cheap at €18. The service in the bar was good and we received great advice on dining instructions.

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 2, 2014

This is by far the worst hotel I have stayed and it's in Germany and a Novotel. I had booked a chain hotel because as a business traveller, you can be assured of the quality and the service. Staff's lovely and helpful but management decision has made this hotel one of the worst I have ever stayed in and that... More 

Was this review helpful? Yes 3
Surrey, British Columbia
Top Contributor
109 reviews 109 reviews
56 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 20, 2014

An old building nicely renovated but weren't able get rid of the bad sewer gas odour in our room. We ran the vanity and tub water for about 5 minutes upon entering and later use seem to alleviate the problem. Our room was a spacious 237 sf (22 sq m) with two twin beds pushed together. Mattresses were firm. It... More 

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Denver, CO
Top Contributor
61 reviews 61 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 5, 2014

This facility far exceeded my expectations. The reception staff were the most helpful individuals we met during our entire stay in Germany. Jessica went out of her way to welcome us, even providing a special service to us that made our day. Thank you, Jessica, for helping this American couple fully enjoy the last day of our first visit to... More 

Was this review helpful? Yes 1
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