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Novotel Mainz

4.0 of 5 Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
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Certificate of Excellence 2014
Novotel Mainz
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Novotel Mainz
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447 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leamington Spa, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2015

I have stayed at this Hotel many times from November to January. I found the staff most friendly and helpful, and the rooms were clean and well equipped. Parking and Breakfast is expensive, but overall the facilities are good and the location also very good for access to central Mainz. I heard a lot of people complaining during my stay... More 

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Prague, Czech Republic
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 31, 2014

Guys in the hotel managed to prove to me how wrong I was spending money on this hotel. Almost nothing from what they advertised in their website or even on their leaflets was not true. Starting from parking - parking was advertised that will cost us 12 euro (written in my reservation) - when I arrived there, parking was much... More 

Was this review helpful? Yes 1
Vijfhuizen, The Netherlands
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2014

The Hotel room was nice and comfortable as was the price. The main downside was a strange noize comming from the AC, which was rather annoying. Brakfast was OK, but not cheap at €18. The service in the bar was good and we received great advice on dining instructions.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 2, 2014

This is by far the worst hotel I have stayed and it's in Germany and a Novotel. I had booked a chain hotel because as a business traveller, you can be assured of the quality and the service. Staff's lovely and helpful but management decision has made this hotel one of the worst I have ever stayed in and that... More 

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Surrey, British Columbia
Top Contributor
109 reviews 109 reviews
56 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 20, 2014

An old building nicely renovated but weren't able get rid of the bad sewer gas odour in our room. We ran the vanity and tub water for about 5 minutes upon entering and later use seem to alleviate the problem. Our room was a spacious 237 sf (22 sq m) with two twin beds pushed together. Mattresses were firm. It... More 

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Denver, CO
Top Contributor
53 reviews 53 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 5, 2014

This facility far exceeded my expectations. The reception staff were the most helpful individuals we met during our entire stay in Germany. Jessica went out of her way to welcome us, even providing a special service to us that made our day. Thank you, Jessica, for helping this American couple fully enjoy the last day of our first visit to... More 

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brzeg dolny
Top Contributor
59 reviews 59 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 1, 2014

It is hotel which you will say usual as other from the same chain. Nothing special, but nothing less. Staff was very friendly and helpful. When I asked for iron to refresh my dress it was immediately in my room. But in such poor quality it was almost impossible to use it. At room you will find all necessary things... More 

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Hamburg, Germany
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hotel is exceptionally well located in Mainz. Close to the city center, old town and train station and yet quiet. The staff are friendly and helpful. During our stay we used the pool which is not too big. Perfect for relaxing or playing with kids. Not a place for real sports swimming though. The hotel is very clean. I... More 

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Additional Information about Novotel Mainz

Address: Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Mainz 4*
Number of rooms: 217
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Also Known As:
Novotel Mainz Hotel Mainz
Mainz Novotel
Hotel Style:
#5 Luxury Hotel in Mainz
#6 Romantic Hotel in Mainz
#6 Business Hotel in Mainz

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Room/suite (20)
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