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Novotel Mainz

Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
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1 room 1 adult
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Novotel Mainz
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548 Reviews from our TripAdvisor Community

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Sofia, Bulgaria
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is well located. The building and the furniture is a bit old, but all the rest was very good - service, food, sleep, cleanliness. Another advantage is that you can open the windows and aerate the room with fresh air from outside - a more human being way compared to internal airconditional system.

Review collected in partnership with Accorhotels.com

Helpful?
Thank peterstefanov
London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed two nights while on a work trip, the reception staff were very friendly and helpful , the property is clean and spacious. I stayed on a second floor room facing the courtyard, very quiet and comfortable, the beds were twin singles not my preference, but comfortable and clean. I requested an iron and ironing board which came very... More 

Helpful?
Thank nathanuk1982
Schild R, Manager at Novotel Mainz, responded to this review

Dear nathanuk1982, First and foremost, thank you very much for your stay with us here at the Novotel Mainz. We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild General... More 

Dallas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

wife, daughter and i stayed here for two nights while traveling through. hotel staff was helpful and friendly. ammenities were nice. room was clean and quiet. location was good for visiting sites in town by foot. would stay here again if in the area.

Helpful?
Thank Dssmith1839
Schild R, Manager at Novotel Mainz, responded to this review

Dear Dssmith1839, First and foremost, thank you very much for your stay with us here at the Novotel Mainz. We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild General... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Locating the hotel is a nightmare with your luggage. Not easy to spot from the main train station (suppose to be 10 minutes walk if you know the right route), we took 30 minutes to realize that the hotel is actually all the way up slope opposite the station. Reasonable rooms, but more convenient hotels choices available. Probably not worth... More 

Helpful?
Thank vanvan1308
Schild R, Manager at Novotel Mainz, responded to this review

Dear vanvan1308, First and foremost, thank you very much for your stay with us here at the Novotel Mainz, We are happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. To make it more convenient next time we kindly ask you to take a taxi shuttle (5 min)... More 

Waldkirch, Germany
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2016

The property is situated on a hilltop, just outside the Altstadt (old city centre). Access is very quick, on foot through the hive of the car parks beneath the hill. The room was spacious, quiet, and well furnished. Lovers of harder mattresses, this is the bed for you - utter luxury. Breakfast was lovely, with a good variety of both... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Kurt S
Schild R, Manager at Novotel Mainz, responded to this review

Dear Kurt S, First and foremost, thank you very much for your stay with us here at the Novotel Mainz and Happy New Year 2016! We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain,... More 

Fort Worth, Texas
Level Contributor
153 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed December 25, 2015

If you are American, think of this chain as being similar to a Marriott Courtyard or a Holiday Inn. The price was right and I was booking last minute to enjoy Christmas markets. The hotel is an 8 minute (brisk) walk uphill from the train station. If you have someone really out of shape or with mobility issues, consider a... More 

Helpful?
Thank psych4trvl
Schild R, Geschäftsführer at Novotel Mainz, responded to this review

Dear psych4trvl, First and foremost, thank you very much for your stay with us here at the Novotel Mainz, We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild General... More 

All over the place!
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

Convenient location (10 minute walk downhill from Christmas markets and shopping) & helpful, friendly staff. Your breakfast and parking will cost you plenty, though (found this last-minute on a late Friday night so, of course, one will pay extra). If staying in this conveniently-located hotel, I'd suggest looking for special deals that include more amenities than what we paid for... More 

Helpful?
Thank Brandnewin62
Schild R, Manager at Novotel Mainz, responded to this review

Dear Brandnewi, First and foremost, thank you very much for your stay with us here at the Novotel Mainz, We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild General... More 

Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 14, 2015 via mobile

The location of this hotel is great. Many shops restaurants and bars within walking distance but still in a quite area far enough away not to hear it all. There is a nice park right down the street too. The room was clean and well kept. The staff was friendly but parking is a bit of a pain. If you... More 

Helpful?
Thank Kristi B
Schild R, Manager at Novotel Mainz, responded to this review

Dear Kristi B, First and foremost, thank you very much for your stay with us here at the Novotel Mainz, We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild... More 

the netherlands
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 6, 2015

The hotel is located at the edge of the historic old town. About 15min walk from the main station if you use the train. It is also easily reached by car and features paid parking at EUR14/day. The hotel has all the comfort of a Novotel and is therefore particularly well suited for families. The double bed could have been... More 

Helpful?
Thank germaniris
Schild R, Manager at Novotel Mainz, responded to this review

Dear germaniri, First and foremost, thank you very much for your stay with us here at the Novotel Mainz, We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild General... More 

Sandbach
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 1, 2015

I stayed here for one night on 23/09/15, arriving by train the hotel is within a short walk from the station which is excellent. The welcome on arrival was ok, nothing memorable and the reception staff could offer a smile as a welcome, smiles were in short supply during my visit. My room, was fine, though I realised after around... More 

Helpful?
Thank JayneShuff
Schild R, Manager at Novotel Mainz, responded to this review

Dear JayneShuf, First and foremost, thank you very much for your stay with us here at the Novotel Mainz, We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild General... More 

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