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Novotel Mainz

#7 of 42 Hotels in Mainz
Certificate of Excellence
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Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
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Novotel Mainz
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Novotel Mainz
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455 reviews from our community

Traveler rating
    119
    213
    102
    14
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
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    (98)
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Jeddah, Saudi Arabia
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 15, 2015

I cam e to Mainz in a very busy time for business and this is the only hotel I could fine. Overall my stay was good. The hotel is decent and clean, and highly recommendable. Things I did not like: - Stain smell in water, probably old plumbing. - Poor tasteless breakfast one of the days. It was good the... More 

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Leamington Spa, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 19, 2015

I have stayed at this Hotel many times from November to January. I found the staff most friendly and helpful, and the rooms were clean and well equipped. Parking and Breakfast is expensive, but overall the facilities are good and the location also very good for access to central Mainz. I heard a lot of people complaining during my stay... More 

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Prague, Czech Republic
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 31, 2014

Guys in the hotel managed to prove to me how wrong I was spending money on this hotel. Almost nothing from what they advertised in their website or even on their leaflets was not true. Starting from parking - parking was advertised that will cost us 12 euro (written in my reservation) - when I arrived there, parking was much... More 

Was this review helpful? Yes 2
Vijfhuizen, The Netherlands
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2014

The Hotel room was nice and comfortable as was the price. The main downside was a strange noize comming from the AC, which was rather annoying. Brakfast was OK, but not cheap at €18. The service in the bar was good and we received great advice on dining instructions.

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Malaysia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2014

This is by far the worst hotel I have stayed and it's in Germany and a Novotel. I had booked a chain hotel because as a business traveller, you can be assured of the quality and the service. Staff's lovely and helpful but management decision has made this hotel one of the worst I have ever stayed in and that... More 

Was this review helpful? Yes 2
Surrey, British Columbia
Top Contributor
109 reviews 109 reviews
56 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 20, 2014

An old building nicely renovated but weren't able get rid of the bad sewer gas odour in our room. We ran the vanity and tub water for about 5 minutes upon entering and later use seem to alleviate the problem. Our room was a spacious 237 sf (22 sq m) with two twin beds pushed together. Mattresses were firm. It... More 

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Denver, CO
Top Contributor
58 reviews 58 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 5, 2014

This facility far exceeded my expectations. The reception staff were the most helpful individuals we met during our entire stay in Germany. Jessica went out of her way to welcome us, even providing a special service to us that made our day. Thank you, Jessica, for helping this American couple fully enjoy the last day of our first visit to... More 

Was this review helpful? Yes 1
brzeg dolny
Top Contributor
67 reviews 67 reviews
34 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 1, 2014

It is hotel which you will say usual as other from the same chain. Nothing special, but nothing less. Staff was very friendly and helpful. When I asked for iron to refresh my dress it was immediately in my room. But in such poor quality it was almost impossible to use it. At room you will find all necessary things... More 

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