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Novotel Mainz

4.0 of 5 Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
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Certificate of Excellence 2014
Novotel Mainz
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Novotel Mainz
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427 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is by far the worst hotel I have stayed and it's in Germany and a Novotel. I had booked a chain hotel because as a business traveller, you can be assured of the quality and the service. Staff's lovely and helpful but management decision has made this hotel one of the worst I have ever stayed in and that... More 

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Surrey, British Columbia
Top Contributor
101 reviews 101 reviews
56 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 20, 2014

An old building nicely renovated but weren't able get rid of the bad sewer gas odour in our room. We ran the vanity and tub water for about 5 minutes upon entering and later use seem to alleviate the problem. Our room was a spacious 237 sf (22 sq m) with two twin beds pushed together. Mattresses were firm. It... More 

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Denver, CO
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 5, 2014

This facility far exceeded my expectations. The reception staff were the most helpful individuals we met during our entire stay in Germany. Jessica went out of her way to welcome us, even providing a special service to us that made our day. Thank you, Jessica, for helping this American couple fully enjoy the last day of our first visit to... More 

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brzeg dolny
Top Contributor
50 reviews 50 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 1, 2014

It is hotel which you will say usual as other from the same chain. Nothing special, but nothing less. Staff was very friendly and helpful. When I asked for iron to refresh my dress it was immediately in my room. But in such poor quality it was almost impossible to use it. At room you will find all necessary things... More 

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Hamburg, Germany
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hotel is exceptionally well located in Mainz. Close to the city center, old town and train station and yet quiet. The staff are friendly and helpful. During our stay we used the pool which is not too big. Perfect for relaxing or playing with kids. Not a place for real sports swimming though. The hotel is very clean. I... More 

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Senior Contributor
30 reviews 30 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 25, 2014

This is my favorite place to stay in Mainz. I've been here many times. It's located at the top of a hill and seems to be plopped right down amongst the local townspeople. That's what I love most about it. Go straight out the front door, to the street in front of the hotel, and veer onto the sidewalk to... More 

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2014

We were here for 3 nights. The bathroom was lovely, the bed very comfortable and the room spacious and we felt very much at home. The restaurant food was delicious and staff very friendly across the whole trip. Highly recommend.

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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 9, 2014

Very well located within Mainz. A small walk to the town is worth the walk or even a bike ride..you can also grab a taxi if you wish outside the hotel. Very clean hotel and to be trully honest one of the best Novotel's that I have stayed in. Excellent amenities and especially the WIFI! The rooms are spacious with... More 

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Additional Information about Novotel Mainz

Address: Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Mainz 4*
Number of rooms: 217
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Also Known As:
Novotel Mainz Hotel Mainz
Mainz Novotel
Hotel Style:
#5 Luxury Hotel in Mainz
#6 Romantic Hotel in Mainz
#6 Business Hotel in Mainz

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Dining (5)
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Room/suite (20)
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