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Novotel Mainz

Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
Hotel amenities
Novotel Mainz
Best prices for: 1 room 1 guest
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Ranked #8 of 42 Hotels in Mainz
A recent review
4 of 5 stars reviewed 3 weeks ago
paolo030 Antwerp, Belgium
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477 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Heidelberg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Conditions are awful! Despite the nice appearance on the website the hotel is very run down and the staff unfriendly. A place to avoid. The place is relatively loud and we did not enjoy our stay at al.

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Leiden, The Netherlands
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I struck out on an adventure in Germany...without hotel reservations! We arrived at the Novotel in Mainz and despite having no reservations, the staff treated us like royalty. They were accommodating, welcoming and spoke perfect English. Our room was perfect - clean, quiet, large and had an amazing coffeemaker. The hotel is close to town - about... More 

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Atlanta, Georgia
Level Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I recently stayed here for a couple nights while on business and absolutely loved the hotel and the employees. From the front desk to the concierge to the employees in the bar/restaurant you can tell they want your business and are extremely friendly, helpful and courteous. The hotel itself is on top of a large hill overlooking Mainz and giving... More 

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Antwerp, Belgium
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 3, 2015

Overall OK for a 4-star hotel, but missing a few beats here and there so I would rather downgrade it to a 3.7 star hotel. One morning, breakfast looked it was ran over by a coach of tourists (which it probably did), other mornings it was fine, but still not impressing. Airco making much noice so needed to bring the... More 

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Jeddah, Saudi Arabia
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 15, 2015

I cam e to Mainz in a very busy time for business and this is the only hotel I could fine. Overall my stay was good. The hotel is decent and clean, and highly recommendable. Things I did not like: - Stain smell in water, probably old plumbing. - Poor tasteless breakfast one of the days. It was good the... More 

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Leamington Spa, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 19, 2015

I have stayed at this Hotel many times from November to January. I found the staff most friendly and helpful, and the rooms were clean and well equipped. Parking and Breakfast is expensive, but overall the facilities are good and the location also very good for access to central Mainz. I heard a lot of people complaining during my stay... More 

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Prague, Czech Republic
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 31, 2014

Guys in the hotel managed to prove to me how wrong I was spending money on this hotel. Almost nothing from what they advertised in their website or even on their leaflets was not true. Starting from parking - parking was advertised that will cost us 12 euro (written in my reservation) - when I arrived there, parking was much... More 

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Vijfhuizen, The Netherlands
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

The Hotel room was nice and comfortable as was the price. The main downside was a strange noize comming from the AC, which was rather annoying. Brakfast was OK, but not cheap at €18. The service in the bar was good and we received great advice on dining instructions.

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