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All 42 Mainz hotels

Hyatt Regency Mainz

5.0 of 5 Hotel   |   Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
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Ranked #1 of 42 Hotels in Mainz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
RadioTircoed Swansea, United Kingdom
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481 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Swansea, United Kingdom
Top Contributor
52 reviews 52 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is a wonderful hotel and destined to be on of our top European locations. Well placed on the edge of the Old Town. We booked a room with a river view and it was well worth the extra supplement. The staff are pleasant and attentive. Rooms are spacious and spotlessly clean. Private parking is important to us and the... More 

Was this review helpful? Yes
Frank_Heckelmann_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you so much for taking the time to write about your recent stay at Hyatt Regency Mainz. I was thrilled to read how much you enjoyed the river view, spacious rooms and the complimentary and fast WiFi at the hotel. Your feedback is of tremendous value to us all and I will share your comments with the entire team.... More 

Mumbai
Top Contributor
64 reviews 64 reviews
60 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

By far one of the best Hyatt hotels I have stayed worldwide. Brand Hyatt is written all over the place in every experience. I reached here after a long day and a long flt. late in the night and check-in was smooth, swift and perfect. Rooms are great, comfortable, nice views, located on the banks of Rhine river. Nice place... More 

Was this review helpful? Yes
Frank_Heckelmann_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you so much for finding such nice words about your recent stay at Hyatt Regency Mainz. I was thrilled to read that you enjoyed a swift check-in, comfortable rooms and amazing service at our hotel. Your compliments are a huge motivation for our team and I will certainly share this review with the entire staff. Again, thank you very... More 

Siegen, Germany
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located in the very heart of Mainz, Germany, I spend two nights at this hotel. The service is excellent, the rooms are comfy and well equipped. The bar is small, but you still feel comfortable. I liked especially the seating in the lobby. There is also a smoking room, where you can enjoy your drink with a cigarette or cigar.... More 

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Happy New Year and thank you so much for such an amazing review after your recent stay at Hyatt Regency Mainz! I was thrilled to learn that you enjoyed the location and the hotels facilities so much, especially the bar and smoker's lounge. It is of great interest for us to know, what our guests appreciate when they stay here.... More 

NE
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 13, 2014

Liked everything about this hotel. Rooms really comfy, free wifi, nice breakfasts with good healthy food options. Nice views from the hotel, nice restaurants, nice location, but perhaps not so easy to get to. Given I arrived at busy traffic time, instead of using a taxi, I decided to try to get from the airport to hotel by train and... More 

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for your feedback. We highly appreciate your effort to let us know about your recent stay. I was delighted to read that you had a great time at the hotel and especially enjoyed the healthy food options at our restaurant. However, I was very sorry to learn that your arrival was troublesome. If you wish we... More 

Stockholm, Sweden
Top Contributor
142 reviews 142 reviews
50 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed December 13, 2014

Was at the Hyatt Regency for two nights. Lovely hotel in a great location. Very well maintained and right on the shore of river Rhine. A bit away from Mainz centrum, taxi costs less than 10 Euros from the centrum to the hotel. Stylish décor. Warm welcome at the reception and quick check-in. Very good breakfast menu and service. We... More 

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for taking the time to write a review about your recent stay at Hyatt Regency Mainz. I was thrilled to read that you enjoyed the ambiance and the location of the hotel close to the river Rhine. Nevertheless, I also noticed that you were not fully satisfied with the service received during lunch and dinner times... More 

Hong Kong, China
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 10, 2014

A modern, clean hotel with nice rooms. If you get a room overlooking the river, the view is nice and the rooms quiet despite the aircraft going overhead on approach to Frankfurt Main. The restaurant is nice with a good quality breakfast. Locationwise it could be closer to the main town of Mainz but the walk is only 10-15 mins.... More 

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

First of all, thank you very much fo giving us feedback on you stay at Hyatt Regency Mainz. I was pleased to read that you enjoyed the location and breakfast buffet. If you wish to know on you next stay, where to travel in the region of Mainz, for instance to visit castles and monarchies or German Christmas markets, please... More 

Senior Contributor
26 reviews 26 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 9, 2014 via mobile

I stayed at the hotel for one night because of business. I had a great time, the staff is professional and everything is of high quality. The breakfast was great. I would have liked to spend more days at this hotel. Highly reccomended.

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for writing a review after your business trip to Mainz. We highly appreciate that you chose to stay at Hyatt Regency Mainz. I was delighted to read that you enjoyed the professionalism of our staff and the high quality of our breakfast buffet. Again, thank you for your feedback and I hope to welcome you to... More 

Maryland, USA
Top Contributor
58 reviews 58 reviews
55 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed December 7, 2014

We were in a standard king with a partial Rhine view. The contemporary style room was spacious, well maintained and comfortable. The bath was moderate sized with a tub and separate shower cabin (medium size). The individually controlled HVAC worked perfectly. The public areas were all elegant Service was professionally cheerful. Breakfast was the the equal to the best we... More 

Was this review helpful? Yes 1
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you so much for taking the time to reflect on your recent stay at Hyatt Regency Mainz. I am delighted to read how much you enjoyed your visit in Mainz. Thank you for sharing your positive opinion on our staff, public spaces and hotel location. The comparison with the amazing hotels you mentioned means a lot to us and... More 

Moscow, Russia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 4, 2014

Big rooms, nice sauna and fitness center, excellent service and location. But you need to pay a little bit more for this, comparing with other hotels around. Breakfast is also very expensive. Railway station is very close and convenient. Mainz center is also close with all shopping opportunities.

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Dear Anatoly K, first of all I would like to thank you for taking the time to write about your experience at Hyatt Regency Mainz. I was thrilled to read that you received an excellent service and appreciated the central location of the hotel. Feedback like yours is a great motivation for our staff and please be assured that it... More 

Senior Contributor
38 reviews 38 reviews
38 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 4, 2014

Best hotel in Mainz. Very modern and stylish directly located at the Rhein river. Nice breakfast terrace with very good selection of fresh bread, regional specialities and fresh juices. The hotel room had a fantastic river view including one of the best bathrooms we ever had (Überlaufbadewanne). It is perfectly located for nice day trips into the wine regions around.... More 

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Dear Horsthollaender, thank you very much for giving feedback after your stay at Hyatt Regency Mainz in January. We appreciate your time and effort to write a review. It is so nice to read that you enjoyed the selection of breakfast products, your room and especially the bathtub. If you should need any recommendations for sightseeing tours during your next... More 

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Additional Information about Hyatt Regency Mainz

Address: Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Mainz 5*
Number of rooms: 268
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Also Known As:
Hyatt Regency Mainz Hotel Mainz
Hyatt Mainz
Mainz Hyatt Regency
Hotel Style:
#1 Business Hotel in Mainz
#1 Luxury Hotel in Mainz
#1 Romantic Hotel in Mainz

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