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All 42 Mainz hotels

Hyatt Regency Mainz

5.0 of 5 Hotel   |   Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
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Ranked #1 of 42 hotels in Mainz
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
SAPStar Germany
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389 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Germany
Top Contributor
54 reviews 54 reviews
46 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here as part of a conference and my immediate reaction was to feel back in a place I knew well. The rooms were of a high quality with a great view of the Rhine. The staff were very helpful. The problem was several small niggles - the alarm clock ticked loudly. The rooms were very hot ( in... More

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Ciudad de mexico
Top Contributor
79 reviews 79 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff is the most efficient anywhere in the world. Always smiling, always solving every single need we could have, an example among many things, they managed to arrange a Doctor in nothing more than 3 minutes, and calling a cab, giving the driver precise instructions of the doctor location, and even the DOOR ! we should go to in... More

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for taking the time to write this wonderful review. I was delighted to learn that you very much enjoyed your stay with us, and your positive comments - especially about our hospitality and the service attitude of our employees - are greatly appreciated, and have been shared with the entire team. We hope to welcome you... More

NL
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay at the Hyatt very much. Had a lovely suite with Rhine view and all the amenities, very friendly and attentive service overall ! Special thanks to Franka Kretzschmar and the Front Office crew :) we felt very welcome and thanks again for the "special parking service" you arranged for us ;) Regency Club: Farina thank you... More

Was this review helpful? Yes 1
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for taking the time to write this review. It was very nice to read that you enjoyed your stay at Hyatt Regency Mainz as much as you did. It is hugely motivating for our staff to hear that we were able to satisfy you with our service and facilities. Thank you very much once again, and... More

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hyatt Regency Mainz last weekend. Enjoyed the experience a lot. Especially the SPA. Very nice swimming pool, hot tub and saunas. Also the breakfasts were quite delicious. Good variety of fresh squeezed juices, a lot of fruit and freshly made omelettes. The rooms are a bit small and not as new. The bathrooms are big and... More

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

I would like to thank you very much for taking the time to write this nice review, recording your last stay at our hotel. It is a pleasure to read that you and your family enjoyed your time at Hyatt Regency Mainz that much. I will share your compliments with the kitchen and the service stuff as well. We hope... More

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel last summer and enjoyed our stay. It is located about a 10-15 minute walk from the main tourist areas of Mainz. The hotel itself is very modern -- it incorporates an old armory building and is very visually appealing. We had a great view of the Rhine from our room. The staff was also friendly... More

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you for taking the time to share you experience at Hyatt Regency Mainz. I was pleased to read that you enjoyed your stay with us and that you were impressed by the design of the hotel and the hospitality of our staff. I hope to welcome you back soon and once again thank you for your comment. Kind regards... More

Bloomington, Indiana
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2014

I feel compelled to finally write a proper review of the Hyatt Regency Mainz. My husband is a 2-million-miler with Delta (adn that's not counting his miles or status on other airlines) -- so he has been around the world and stayed in many hotels. Yes, he has stayed in some very exclusive and luxury hotels -- but as far... More

Was this review helpful? Yes 1
Otto_Steenbeek_HRM, General Manager at Hyatt Regency Mainz, responded to this review

Thank you for having taken the time and effort to comment on your stays with Hyatt Regency Mainz. I was delighted to learn that you so much have been enjoying your stays with us and keep gladly returning with your husband to our hotel. Above all, we were extremely pleased to read that you were impressed with the service our... More

Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 11, 2014

Just came back from a couple of nights at the hyatt regency in Mainz. Good points: lobby is lovely, staff are helpful, bathrooms big and great showers, and the bedrooms are lovely too. Bad points: Under no circumstances be sold the "regency club" level option. We were sold this when we arrived and if like me you are thinking "oooo... More

Was this review helpful? Yes 2
Otto_Steenbeek_HRM, General Manager at Hyatt Regency Mainz, responded to this review

I would like to thank you very much for your comments and apologize for the fact that you were not satisfied with our Regency Club Lounge. This is of course not the impression we want you to leave our hotel with. For your information, snacks are served daily from 6pm to 8pm, whereas breakfast is open from 7am to 11am.... More

Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 31, 2014

The breakfast was one of the best among many other hotels around the world that i've stayed in....and ofcourse...and the choices of fresh juices...not the ones from the packaging....also bakery choices....excellent.....not to forget to mentioned the Bratwurts and other.....

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

I would like to thank you very much for you positive comments. It is a great complement to our breakfast kitchen. Please rest assured that positive words like yours have such a motivating impact and it is a real pleasure to spread them. Once again thank you and I hope we can welcome you back in the near future. With... More

Geneva, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 29, 2014

This is a late review as our stay was in Nov last year. I made the trip with family for an event at the nearby convention center. Not much too see in Mainz but it was a nice, quiet and relaxing weekend and we enjoyed our stay at the hotel. I thought the design aspect of the hotel was quite... More

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for taking the time to write this review of your last stay in November. I was delighted to read that you were able to enjoy your weekend trip with your family and your very kind comments about our staff, the hotel’s location and the breakfast are very much appreciated and have been shared with the team.... More

Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 22, 2014

I have stayed here about 5 times now for business, I have always found my stay to be of high standard, the staff are all very helpful and welcoming. Be sure to ask for a room with a view of the River Rhine from your room, I was lucky enough to watch the sunrise over the Rhine from my bed... More

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for taking the time to write a review about your last stay at Hyatt Regency Mainz. I am delighted to read that you liked the breakfast and appreciated the warm welcome you received from all the staff. Right now the hotel is waiting for summer so that it can open its Rheintöchter Terrasse and provide BBQs... More

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Additional Information about Hyatt Regency Mainz

Also Known As:
Hyatt Regency Mainz Hotel Mainz
Hyatt Regency Mainz Hotel
Hyatt Mainz
Mainz Hyatt Regency
Mainz Hyatt
Address: Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Mainz
#1 Family Hotel in Mainz
#1 Luxury Hotel in Mainz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Mainz 5*
Official Description (provided by the hotel):
Das Hyatt Regency Mainz besticht durch seine erstklassige Lage direkt am Rheinufer und die modern-elegante Innenarchitektur. Das Stadthotel verfugt uber 268 grosszugige Zimmer und Suiten sowie das einzigartige historische Fort Malakoff, welches auf geschickte Weise in den Hotelkomplex integriert wurde und als Veranstaltungsort der besonderen Art dient. Der exklusive ,,Club Olympus Spa & Fitness" bietet perfekte Sport- und Wellnessmoglichkeiten. Ebenfalls bekannt ist das Hotel fur seine hervorragenden Speisemoglichkeiten im Restaurant Bellpepper, dessen Highlight eine offene Showkuche ist. ... more   less 
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