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All 42 Mainz hotels

Hyatt Regency Mainz

5.0 of 5 Hotel   |   Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
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94%
Ranked #1 of 42 hotels in Mainz
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
honora44 Atlanta, Georgia
  • Overview
  • Reviews (421)
  • Photos (141)
  • Amenities
  • Room tips (66)
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421 people have reviewed this hotel

Traveler rating
    293
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I enjoyed my stay at this Hyatt property, as it was in a great location, had very good service and quality. The staff was very friendly and spoke very good English, which was important as my German was very limited. The hotel is right on the river and great for folks who like to take walks or enjoy the outdoors.... More

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Aylesbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We used this hotel to run a global training programme. The bedrooms are excellent with a large comfortable bed, wide choice on the TV and a spacious bathroom with an excellent shower. The rooms with a river view are particularly lovely. The lounge areas are well thought out, comfortable with plenty of varied seating. It has a welcoming cosy feel... More

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

what can you say to a Hotel what try's to see your wishes in your eyes ,before you say anything ,the service on the evening was great ,the Restaurant was a bit understaffed , in the evening had to wait a hour for something to eat . the rooms and conference areas are luxury. I had a great 2 nights... More

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you for having taken the time and effort to review your stay at Hyatt Regency Mainz. I was pelased to learn that you enjoyed your stay with us and your positive evaluation and comments, especially about the service attitude of our employees and our facilities are so very much appreciated and have been shared with our entire team. Thank... More

Portland, Oregon
Contributor
16 reviews 16 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the perfect start to our three week adventure through Germany and France. The hotel staff were excellent, helping us with any needs or questions that we had - even to the point of printing out our train tickets for us - thank you! We arrived late and found that our rooms were upgraded to river view along with... More

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you for having taken the time and effort to write a comment after your recent stay at Hyatt Regency Mainz. I was delighted to learn that you very much enjoyed your stay with us and your positive evaluation and comments, especially about our hospitality and service attitude of our employees are so very much appreciated and have been happily... More

Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Highly recommended Hotel at the Rhine River (directly at the River Promenade). Exceptional service, restaurant, and location. The restaurant is very good for all meals. Great fitness centre, very, very nice rooms - especially with river view. Nice rooms with all modern equipment. Very cozy, too. The building has been integrated with an all fort and looks very beautiful.

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Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for having taken the time and effort to leave a comment on TripAdvisor after your recent stay at Hyatt Regency Mainz. I was delighted to learn that you very much enjoyed your stay with us and your positive evaluation and comments, especially about our hospitality and service attitude of our employees are so very much appreciated... More

Top Contributor
65 reviews 65 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I really hesitated between 3 or 4 marks... The very positive points are : - The environment is really good, along the Rhein, with a very nice terrasse. - the lounge is pleasant with chairs and sofas - excellent service and very clean - very good breakfast and snacks in the lounge - overall architecture is splendid The weak point... More

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you for having taken the time and effort to review your recent stay at Hyatt Regency Mainz. I was pleased to learn that you enjoyed your stay with us and your positive evaluation and comments are very much appreciated and have been shared with our entire team. At the same time I have taken note of your critical points... More

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We began our European holiday here at the Mainz Hyatt. Super super convenient & easy to get to from the Frankfurt airport and then on to the Rhine River the following day. Plus it's situated on the river built into the Malakoff Terrasse ruins & the Roman Theatre ruins. We were able to walk just a few minutes to the... More

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you for having taken the time and effort to write a review about your recent stay at Hyatt Regency Mainz. I was delighted to learn that you so much enjoyed your stay with us and your very kind comments about our staff are very much appreciated and have been shared with the team. Please rest assured that positive words... More

Morris MN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our group of 12 stayed at this hotel for 2 nights, while traveling through Germany. We had lots of issues with a lost passport, train problems, and they were very accommodating to our every need. The restaurant, Bellpepper, was also first rate. Thanks again to all the staff.

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you for having taken the time and effort to rate your recen stay at Hyatt Regency Mainz. I was delighted to learn that you very much enjoyed your stay with us and your positive evaluation and comments, especially about our hospitality and service attitude of our employees are so very much appreciated and have been happily shared with our... More

Riyadh Province, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 24, 2014

Spent a very pleasant seven nights ever Liked the location and the hotel It has a nice view to the river and a wide rooms too A very nice club with great view Nice lobby and friendly people too You can walk by the river any time you like as it is very near

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you very much for having taken the time and effort to write a review about your stay at Hyatt Regency Mainz. I was delighted to learn that you overall enjoyed your stay at our hotel and your kind evaluation is very much appreciated and has been shared with the team. Your feedback is of tremendous value to us all... More

Westchester, New York
Top Contributor
126 reviews 126 reviews
97 hotel reviews
267 helpful votes 267 helpful votes
5 of 5 stars Reviewed June 23, 2014

A one night stop of 9 on a driving tour up the Rhine. Used GoldPoints for a Regency Club level stay. I cannot recall a warmer, more efficient and thorough welcome and check in ! Katja (I hope I recall her name correctly) was OUTSTANDING . I cannot remember feeling so appreciated as a guest anywhere. Every need and question... More

Was this review helpful? Yes
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review

Thank you for having taken the time and effort to comment on your recent stay at Hyatt Regency Mainz. I was delighted to learn that you so much enjoyed your stay with us and your very kind comments about our staff are very much appreciated and have been shared with the team. Please rest assured that positive words like yours... More

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Additional Information about Hyatt Regency Mainz

Address: Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Mainz 5*
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Also Known As:
Hyatt Regency Mainz Hotel Mainz
Hyatt Mainz
Mainz Hyatt Regency

141 photos of this hotel

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Hotel & grounds (22)
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Room/suite (21)
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Pool/beach area (3)
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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Mainz #1 Romantic Hotel in Mainz #1 Business Hotel in Mainz
Hotel Class
Official Description (provided by the hotel)
Das Hyatt Regency Mainz besticht durch seine erstklassige Lage direkt am Rheinufer und die modern-elegante Innenarchitektur. Das Stadthotel verfugt uber 268 grosszugige Zimmer und Suiten sowie das einzigartige historische Fort Malakoff, welches auf geschickte Weise in den Hotelkomplex integriert wurde und als Veranstaltungsort der besonderen Art dient. Der exklusive ,,Club Olympus Spa & Fitness" bietet perfekte Sport- und Wellnessmoglichkeiten. Ebenfalls bekannt ist das Hotel fur seine hervorragenden Speisemoglichkeiten im Restaurant Bellpepper, dessen Highlight eine offene Showkuche ist. ... more   less 
Number of rooms
268

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