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Hilton Mainz City

4.0 of 5 Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
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Certificate of Excellence 2014
Hilton Mainz City
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Hilton Mainz City
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262 reviews from our community

Traveler rating
    94
    124
    30
    11
    3
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Barcelona, Spain
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars NEW

Stayed one night for business. Great location, near the centre. Modern hotel. Great treat. Spacious room and bathroom. Comfortable and clean room. Excellent dinner and breakfast buffet. Great for conventions. I do recommend this hotel for conventions, business and family/couple travellers. Thank you!

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Northallerton, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We could not have chosen better for our short stay over Fassenacht in Mainz. The town centre and Altstadt are all within easy walking distance and it only takes about 10 minutes from the train station. Best plan is to head along the main road and then you can see it. The room itself was very clean and comfortable and... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, It was my pleasure to read your comment on Tripadvisor.com. Thank you for staying at the Hilton Mainz City. It is great to read that we could meet your expectations and that you had a fantastic stay at our hotel. We would love to welcome you back whenever your travel plans bring you back to the city! Best... More 

Borna, Germany
1 review
4 of 5 stars Reviewed 2 weeks ago

I have enjoyed my stay at this hotel. All is comfortable and convenient as you would expect it. Directly located in the heart of Maiz all tourist and shopping attractions are very close. Main train station is just 5 minutes foot walk away.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, thank you very much for having chosen the Hilton Mainz City for your recent stay. We're very delighted that you enjoyed your trip and liked our hotel that much. Dear Guest, it would be a great pleasure to be able to welcome you back whenever your travel plans will bring you back to Mainz. Best Regards Rebecca Kipper... More 

Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Walking distance from hauptbahnhof is around 15 minutes. It is tough to find, and the fact that there is a sign of the hotel with the wrong direction doesn't help the situation either. Due to that horrible, non-sense sign I wasted 20 minutes walking around. Weather was rainy and cold so it was very frustrating. Not to mention how useless... More 

Was this review helpful? Yes 3
Grafenwoehr, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

An superb facility completely in-line with what you expect from the Hilton brand. Quiet, well-maintained, with immeditate access to the city and a short drivieng distance from the Frankfurt Am Main International Airport. The location within Mainz is not as easily found as its sister Hotel on the river. But five or so minutes of preparation to research its location... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, thank you very much for your recent stay and for sharing your great feedback with the community. We are very delighted to read that you enjoyed your stay and of course about the fact that you liked the location of our hotel that much. Dear guests, hopefully you will visit the most beautiful city of Rhineland-Palatinate soon again.... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel had some of the best staff of any hotel I have stayed at. They were very warm and helpful. I got very sick during my stay, even being confined to my room for a solid 3 days, they checked on me and sent tea to my room to help me feel better. The rooms are a little loud... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, First of all we would like to thank you for being our guest and for your time to share your perfect feedback with us and other travellers through the tripadvisor website. It is great to read that you enjoyed your recent stay that much with us. Being called as maybe the best hotel referring to the friendliness of... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here one night on our honeymoon while road-tripping through Germany. Rooms were nice, simple and clean. Has a bathtub shower which isn't the best. Breakfast was good. Staff were attentive. Good location. Not sure if we would stay here again for the price.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thanks for sharing your feedback with us. I am very happy to read your compliments about the helpfulness of the staff and I will make sure to pass these on to the team. However we are very sorry that we could not meet your expectations completely. We hope to have the opportunity to be of service should your... More 

Eindhoven, The Netherlands
Top Contributor
94 reviews 94 reviews
66 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed January 18, 2015

Had a 1 night stay at the Hilton Mainz City property. Location: As mentioned, closest train station is the Hauptbahnhof. Without too much luggage, it is about a 10 mins walk (if you don't get loss - as you will come to a rather complicated intersection). In my opinion this property is close to the city center (incld the old... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, How nice of you to take the time to post your comments about the Hilton Mainz on TripAdvisor. It was a great pleasure to read through your review. Thanks so much for that. Especially it is great to read that you enjoyed your recent stay with us that. Your detailed feedback will help other travellers who plan to... More 

Prague, Czech Republic
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 17, 2015

I spent 2 nights in the hotel as a business traveller. Whole hotel was very "tired". In my room no.308 the bathroom was old and sad, dirty carpet, damaged furniture. The lamp over my bed did not work, the headboard was burned from the electricity problem of the lamp!!! Paid Wi-Fi , hotel parking 21€ per night!!! I had two... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for staying at the Hilton Mainz City and for posting your personal experience on Tripadvisor. It is regrettable to read that we could not satisfy you and that we could not meet your expectations. Please accept my sincerest apologize for any inconvience caused, especially in regard to provided room given. Please rest assured that your feedback... More 

Windhoek, Namibia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 7, 2015

This hotel is very well located, a step away from centre town but hidden in a quite road far from the noise. It is situated in front of a very beautiful square with elegant old buildings. The service is very friendly and helpful, at the reception everybody goes a mile away to help our needs and supply important information. The... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for staying at the Hilton Mainz City and thank you for posting your great review about your personal experience on tripadvisor.com. We really appreciate your comments and are very delighted to read that we could satisfy you completely. We are already looking forward to give you another warm welcome and another nice stay at... More 

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Additional Information about Hilton Mainz City

Address: Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
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Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton
Hotel Style:
#4 Business Hotel in Mainz
#4 Luxury Hotel in Mainz

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