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Hilton Mainz City

4.0 of 5 Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
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Certificate of Excellence 2014
Hilton Mainz City
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Hilton Mainz City
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252 reviews from our community

Traveler rating
    93
    118
    29
    9
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Eindhoven, The Netherlands
Top Contributor
94 reviews 94 reviews
66 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had a 1 night stay at the Hilton Mainz City property. Location: As mentioned, closest train station is the Hauptbahnhof. Without too much luggage, it is about a 10 mins walk (if you don't get loss - as you will come to a rather complicated intersection). In my opinion this property is close to the city center (incld the old... More 

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Prague, Czech Republic
Contributor
20 reviews 20 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

I spent 2 nights in the hotel as a business traveller. Whole hotel was very "tired". In my room no.308 the bathroom was old and sad, dirty carpet, damaged furniture. The lamp over my bed did not work, the headboard was burned from the electricity problem of the lamp!!! Paid Wi-Fi , hotel parking 21€ per night!!! I had two... More 

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Windhoek, Namibia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very well located, a step away from centre town but hidden in a quite road far from the noise. It is situated in front of a very beautiful square with elegant old buildings. The service is very friendly and helpful, at the reception everybody goes a mile away to help our needs and supply important information. The... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for staying at the Hilton Mainz City and thank you for posting your great review about your personal experience on tripadvisor.com. We really appreciate your comments and are very delighted to read that we could satisfy you completely. We are already looking forward to give you another warm welcome and another nice stay at... More 

Blackpool, United Kingdom
Top Contributor
174 reviews 174 reviews
89 hotel reviews
480 helpful votes 480 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last week I stayed at this hotel on my way back from Innsbruck. I drove all the way from Blackpool. Hotel situated inner City, near to the main attraction of Mainz. Other Hilton situated on the banks of River Rhine. On my arrival welcome by friendly reception staff. I originally booked King Hilton guest room for 72.36 euros, as a... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, thank you for your recent stay at the Hilton Frankfurt and the great loyality It is of utmost importance to constantly hear and monitor our guest's feedback in order to further improve our standard. Reading through experiences like yours is always a great motivation. Especially we are glad that you enjoyed the upgrade to one of our Kind... More 

Virginia Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 12, 2014

This Hilton is in a wonderful location of inner Mainz City. It's a short stroll to a great Christmas Market. I think it would be great outside of Christmas season too as it's close to many Mainz sights!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, thank you very much for your recent stay and for sharing your valuable feedback with the community. It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your perfect rating. We look forward to welcome you back whenever... More 

Baltimore, Maryland
Top Contributor
65 reviews 65 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 2, 2014

I stayed here in the beginning of Dec 2014 for a personal trip. The hotel is about a 20-30 minute train ride from Frankfurt airport via the S8, and then a short walk from the main train station. Checkin was a breeze, the front desk staff all spoke English which made it easier. They will also stow your bag for... More 

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, warm greetings from Mainz! Thank you very much for having selected the Hilton Mainz as your preferred choice of accommodation during your recent journey and of course for your great review about your stay. We're very delighted that you enjoyed your trip and liked our hotel that much. And of course, your detailed resume will help other visitors... More 

Broadbeach, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

Visiting Mainz? Hilton Mainz City is a great place to stay. Not far from the railway station and centrally located to shops etc. We found a local pub about 750 metres away and enjoyed the local beer and a delicious schnitzel for dinner.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for visiting Mainz and our fantastic hotel, the Hilton Mainz City. It is great to read that you had a great stay. We are looking forward to welcome you another time. Kind Regards, Rebecca Kipper p.p. (Roland Rößler) More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 22, 2014

I coming to this hotel once every 3 weeks. The hotel is very well situated if you want to visit the inner city by feet. The staff team is really friendly and specially the bar waiters. Moreover the fitness offering is really good. I definitely recommend this hotel.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for being our guest regularly and for the time to share your great feedback with us and other guests. We are very happy to read that you always enjoy your stay at the Hilton Mainz City that much. Reading through experiences like yours is always a great motivation. Thank you. Whilst hoping to be... More 

Calangute, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 16, 2014

It has a great location and in city centre. I have been travelling to Frankfurt but staying in Mainz for last several years. First time decided to stay in city centre. Turned out to be a cool hotel to stay.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We would like to thank you for being our guest and for your time to share your great feedback with us and other travellers through the tripadvisor websit. We are very happy to read that you enjoyed your recent stay at the Hilton Mainz City that much. Dear guests, hopefully you will visit the most beautiful city of... More 

Hoogeveen, The Netherlands
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 9, 2014

This hotel is in bad need of a remodeling. Specially the main area and the restaurant. The room was ok and nothing special. Internet was not free of charge, which was disappointing. We had two rooms and in one of the rooms the window would not open while in the other one it was possible. In one of the rooms... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns.With great concern I had to read that you haven’t been fully satisfied with your stay and I would like to apologize for any inconvenience caused. Receiving feedback from our guests is one of the highest priorities as it allows us to constantly improve our level of... More 

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Additional Information about Hilton Mainz City

Address: Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Travelocity, Expedia, Priceline, Despegar.com, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Hilton Mainz City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton
Hotel Style:
#3 Business Hotel in Mainz
#4 Luxury Hotel in Mainz

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