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Hilton Mainz City

4.0 of 5 Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
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Certificate of Excellence 2014
Hilton Mainz City
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Hilton Mainz City
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247 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blackpool, United Kingdom
Top Contributor
145 reviews 145 reviews
88 hotel reviews
444 helpful votes 444 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Last week I stayed at this hotel on my way back from Innsbruck. I drove all the way from Blackpool. Hotel situated inner City, near to the main attraction of Mainz. Other Hilton situated on the banks of River Rhine. On my arrival welcome by friendly reception staff. I originally booked King Hilton guest room for 72.36 euros, as a... More 

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Virginia Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This Hilton is in a wonderful location of inner Mainz City. It's a short stroll to a great Christmas Market. I think it would be great outside of Christmas season too as it's close to many Mainz sights!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, thank you very much for your recent stay and for sharing your valuable feedback with the community. It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your perfect rating. We look forward to welcome you back whenever... More 

Baltimore, Maryland
Top Contributor
61 reviews 61 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here in the beginning of Dec 2014 for a personal trip. The hotel is about a 20-30 minute train ride from Frankfurt airport via the S8, and then a short walk from the main train station. Checkin was a breeze, the front desk staff all spoke English which made it easier. They will also stow your bag for... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, warm greetings from Mainz! Thank you very much for having selected the Hilton Mainz as your preferred choice of accommodation during your recent journey and of course for your great review about your stay. We're very delighted that you enjoyed your trip and liked our hotel that much. And of course, your detailed resume will help other visitors... More 

Broadbeach, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

Visiting Mainz? Hilton Mainz City is a great place to stay. Not far from the railway station and centrally located to shops etc. We found a local pub about 750 metres away and enjoyed the local beer and a delicious schnitzel for dinner.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for visiting Mainz and our fantastic hotel, the Hilton Mainz City. It is great to read that you had a great stay. We are looking forward to welcome you another time. Kind Regards, Rebecca Kipper p.p. (Roland Rößler) More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 22, 2014

I coming to this hotel once every 3 weeks. The hotel is very well situated if you want to visit the inner city by feet. The staff team is really friendly and specially the bar waiters. Moreover the fitness offering is really good. I definitely recommend this hotel.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for being our guest regularly and for the time to share your great feedback with us and other guests. We are very happy to read that you always enjoy your stay at the Hilton Mainz City that much. Reading through experiences like yours is always a great motivation. Thank you. Whilst hoping to be... More 

Calangute, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 16, 2014

It has a great location and in city centre. I have been travelling to Frankfurt but staying in Mainz for last several years. First time decided to stay in city centre. Turned out to be a cool hotel to stay.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We would like to thank you for being our guest and for your time to share your great feedback with us and other travellers through the tripadvisor websit. We are very happy to read that you enjoyed your recent stay at the Hilton Mainz City that much. Dear guests, hopefully you will visit the most beautiful city of... More 

Hoogeveen, The Netherlands
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 9, 2014

This hotel is in bad need of a remodeling. Specially the main area and the restaurant. The room was ok and nothing special. Internet was not free of charge, which was disappointing. We had two rooms and in one of the rooms the window would not open while in the other one it was possible. In one of the rooms... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns.With great concern I had to read that you haven’t been fully satisfied with your stay and I would like to apologize for any inconvenience caused. Receiving feedback from our guests is one of the highest priorities as it allows us to constantly improve our level of... More 

Phoenix, Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

Booked this hotel because of the excellent advance purchase rate available via the Hilton HHonors site . . . Little did I know what a tremendous location it would be for my less than 24-hour visit to this beautiful German city! Everything is easy to reach by foot from the hotel. My experience from check-in to check-out was fantastic! I... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We are very thankful for your perfect rating. It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. Mainz is always worth on a journey. We hope to welcome you again so you can spend more time in our beautiful city. Best Regards,... More 

Fort Collins, United States
1 review
5 of 5 stars Reviewed October 7, 2014

Is a good location when using rail system throughout the country. Staff nicely accommodated my custom breakfast and ordering from the bar requests. Rooms are lovely, overlooking a well tended courtyard w/ one wall being historic quatrafoil windows, another, a stone wall w/a small bubbly fountain and bronze figure sculptures. Sturdy wooden tables dot the space, some with large umbrellas... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for choosing the Hilton Mainz City for your stay and thank you for posting your personal feedback on Tripadvisour. It is an absolute pleasure for us to see that you enjoyed your stay that much. At the same time I would like to thank you on your remarks regarding the choice of our coffee which will... More 

Braunschweig, Germany
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 30, 2014

We have been staying here regularly over the years as it is the perfect location for anything you may be up to in downtown Mainz. Moreover they offer good value for money, breakfast is excellent, there is a nice bar and a quiet courtyard to be used in the summer. Rooms are very clean, beds comfortable and it is really... More 

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, First of all I would like to thank you for sharing your great feedback on Tripadvisor. I am delighted to read that we always have the pleasure of having you with us since years. Regular guests like you are always great. Again, I would like to thank you for your perfect feedback, especially your comments on breakfast and... More 

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Additional Information about Hilton Mainz City

Address: Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton
Hotel Style:
#2 Business Hotel in Mainz
#4 Luxury Hotel in Mainz

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