We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 42 Mainz hotels

Hilton Mainz City

4.0 of 5 Hotel   |   Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
Hotel website
Hotel amenities
Special Offer
Save 33% on Weekend Stays
Hilton Mainz City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Mainz City to your Saves list
Ranked #5 of 42 Hotels in Mainz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Marian0611 Broadbeach, Australia
Write a Review

244 reviews from our community

Traveler rating
    91
    114
    28
    8
    3
See reviews for
30
70
35
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (244)
  • Mar-May only
    (40)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (56)
All months
Broadbeach, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visiting Mainz? Hilton Mainz City is a great place to stay. Not far from the railway station and centrally located to shops etc. We found a local pub about 750 metres away and enjoyed the local beer and a delicious schnitzel for dinner.

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for visiting Mainz and our fantastic hotel, the Hilton Mainz City. It is great to read that you had a great stay. We are looking forward to welcome you another time. Kind Regards, Rebecca Kipper p.p. (Roland Rößler) More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 22, 2014

I coming to this hotel once every 3 weeks. The hotel is very well situated if you want to visit the inner city by feet. The staff team is really friendly and specially the bar waiters. Moreover the fitness offering is really good. I definitely recommend this hotel.

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for being our guest regularly and for the time to share your great feedback with us and other guests. We are very happy to read that you always enjoy your stay at the Hilton Mainz City that much. Reading through experiences like yours is always a great motivation. Thank you. Whilst hoping to be... More

Calangute, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 16, 2014

It has a great location and in city centre. I have been travelling to Frankfurt but staying in Mainz for last several years. First time decided to stay in city centre. Turned out to be a cool hotel to stay.

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We would like to thank you for being our guest and for your time to share your great feedback with us and other travellers through the tripadvisor websit. We are very happy to read that you enjoyed your recent stay at the Hilton Mainz City that much. Dear guests, hopefully you will visit the most beautiful city of... More

Hoogeveen, The Netherlands
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 9, 2014

This hotel is in bad need of a remodeling. Specially the main area and the restaurant. The room was ok and nothing special. Internet was not free of charge, which was disappointing. We had two rooms and in one of the rooms the window would not open while in the other one it was possible. In one of the rooms... More

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns.With great concern I had to read that you haven’t been fully satisfied with your stay and I would like to apologize for any inconvenience caused. Receiving feedback from our guests is one of the highest priorities as it allows us to constantly improve our level of... More

Phoenix, Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2014

Booked this hotel because of the excellent advance purchase rate available via the Hilton HHonors site . . . Little did I know what a tremendous location it would be for my less than 24-hour visit to this beautiful German city! Everything is easy to reach by foot from the hotel. My experience from check-in to check-out was fantastic! I... More

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We are very thankful for your perfect rating. It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. Mainz is always worth on a journey. We hope to welcome you again so you can spend more time in our beautiful city. Best Regards,... More

Fort Collins, United States
1 review
5 of 5 stars Reviewed October 7, 2014

Is a good location when using rail system throughout the country. Staff nicely accommodated my custom breakfast and ordering from the bar requests. Rooms are lovely, overlooking a well tended courtyard w/ one wall being historic quatrafoil windows, another, a stone wall w/a small bubbly fountain and bronze figure sculptures. Sturdy wooden tables dot the space, some with large umbrellas... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for choosing the Hilton Mainz City for your stay and thank you for posting your personal feedback on Tripadvisour. It is an absolute pleasure for us to see that you enjoyed your stay that much. At the same time I would like to thank you on your remarks regarding the choice of our coffee which will... More

Braunschweig, Germany
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 30, 2014

We have been staying here regularly over the years as it is the perfect location for anything you may be up to in downtown Mainz. Moreover they offer good value for money, breakfast is excellent, there is a nice bar and a quiet courtyard to be used in the summer. Rooms are very clean, beds comfortable and it is really... More

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, First of all I would like to thank you for sharing your great feedback on Tripadvisor. I am delighted to read that we always have the pleasure of having you with us since years. Regular guests like you are always great. Again, I would like to thank you for your perfect feedback, especially your comments on breakfast and... More

Texas
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 28, 2014

Hilton properties bring with them the need to meet higher levels of expectations. I was initially concerned about booking this property - based upon some of the reviews here on Trip Advisor. We arrived early via taxi from the Mainz Hbf -- and were absolutely thrilled from that moment thru our multi-day stay. The room was absolutely silent -- large... More

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Please allow me to thank you for your kind feedback about your stay at the Hilton Mainz City shared with us and other travellers. It is great to read that you enjoyed your recent stay with us. Your recommendation is much appreciated and we look forward to the week your travel plans will bring you back to Mainz.... More

ely
Top Contributor
102 reviews 102 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 17, 2014

This is a nice stylish hotel in the heart of Mainz. The room was large, and clean, and the bed was very comfortable. Breakfast was excellent. My big gripe is that although wi-fi is free in the lobby, in your room it costs an eye popping 15 euros a night. In these days of ubiquitous wi-fi this is a preposterous... More

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for posting your review on Tripadvisor! It is of utmost importance to constantly hear and monitor our guest's feedback in order to further improve our standard. It is unfortunate and we deeply regret that we were not able to have you completely satisfied. On the other hand, we are glad that you liked the rooms and... More

Chicago, Illinois - USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 16, 2014

Arriving at the hotel tired and ready for check in, we were advised there were no rooms available. Having pre-paid our room in full, we wondered how this could be, and were further confused when customer after customer arrived, presented their credit cards, and were shown to their rooms. When we brought this to the attention of front desk staff... More

Was this review helpful? Yes 2
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for sharing this quick feedback on your recent stays with us via Tripadvisor. We appreciate your honest input and apologize for the issues you encountered. We absolutely understand your dissatisfaction and deeply regret the mentioned situation. Dear Guest, although we did not completely meet your expectations this time, it would be a big pleasure for the... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Mainz City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Mainz City

Address: Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Hotels.com, Despegar.com, Odigeo, Agoda, TripOnline SA and Tingo so you can book your Hilton Mainz City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
View from room (2)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (4)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay