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Hilton Mainz City

Hotel website
Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
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1 room 1 adult
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Hilton Mainz City
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362 Reviews from our TripAdvisor Community

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Calgary, Canada
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I write this as a Hilton Honours Gold member - Stayed here with my family, quiet Quaint hotel with nice rooms, and a more conservative European look and feel. Food was good, service outstanding, my wife enjoyed the uniqueness of the hotel and the so helpful staff. Clean, comfy beds, great service. Parking was at a cost, so we parked... More 

Helpful?
Thank Joe J
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The room was beautifully made and very clean. Checking in and out was a breeze the parking garage was small but there was easy access to the elevators to enter the hotel. The bed was Extremely comfortable, although it could've. Used more pillows. The location is close to transportation, shopping and museums. The windows open up to allow fresh air... More 

Helpful?
Thank Delanda C
Chicago, Illinois
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 3, 2016

We booked one of the nicer rooms with a small balcony at a very good price when Hilton was running a 30% off special. The hotel does not have an executive club and it does not have a swimming pool. I liked the location. Not a must-see in Germany, but it was a stop on the way to Heidelberg from... More 

Helpful?
Thank CityMomChicago
Roanoke, Illinois
Level Contributor
7 reviews
5 of 5 stars Reviewed December 29, 2015

We couldn't get the hotel we wanted in Frankfurt, and stayed here instead. It turned out very well. Located within walking distance to most of the Maintz attractions and a quick drive to Frankfurt. Breakfast was outstanding. The staff was friendly and accommodating. Dining in the city obviously has more options, but we were very satisfied with our Maintz dining... More 

Helpful?
Thank Ray B
Gourock, Scotland
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 29, 2015

I have just returned from the Hilton Mainz City Hotel after spending a week over Christmas visiting family. I have stayed at the Hotel on a few occasions in the past and I was delighted to see that their standards have not deteriorated. The rooms are clean, warm and comfortable. The staff from the cleaners to the reception and dining... More 

Helpful?
Thank Mike M
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Mike M, thank you again for your recent stay at the Hilton Mainz City and your great loyalty for being a regular guest. We very much appreciate your kind words on our hotels and our team members. Especially when staying regular at a hotel it is most important to feel welcome and cared for and it is great to... More 

Hong Kong, China
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

A small, professionally run property with staff who clearly care about their clients. A delicious and extensive breakfast buffet was a particular highlight. My room (504) was well equipped and offered a charming balcony where you could sit and listen to the Cathedral bells. The hotel represents fantastic value for money and I would recommend highly. My only complaint was... More 

Helpful?
Thank sequinedshoes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear sequinedshoes, Thank you for your very nice review about your recent stay at Hilton Mainz City. Receiving feedback from our guests is one of the highest priorities as it allows us to constantly improve our level of service. However, I would like to apologize for the inconvenience caused during your stay. Please rest assured that this is not our... More 

Greater London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed December 14, 2015 via mobile

We stayed Hilton Mainz city hotel this weekend for Christmas market and to see our friend. Location is very convenient which is nearby dome and Christmas market. Breakfast was very good. Strongly recommend to book it together. Front of house staff was very helpful and friendly. Specially Leila...she was first rate service...

Helpful?
Thank kijokim
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear kijokim, First of all I want to thank you for choosing the Hilton Mainz City for your stay and for having taken the time to post your comments about your recent stay on Tripadvisor. I am delighted about your positive ratings for our hotel, our team and the services provided and that you enjoyed your stay with us again.... More 

Sydney, Australia
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 28, 2015

I stayed here for 3 nights. I had particularly chosen this hotel over others, including the Hilton by the Rhein river where I've stayed before, as this one offers balcony rooms and I like plenty of fresh air. All I heard was church bells until 6:30pm, the surrounding area was very quiet. The room was cozy and the bed was... More 

Helpful?
Thank gavagai18
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear gavagai18, warm greetings to Sydney and thank you very much for your excellent review about your recent stay at the Hilton Mainz City! We're very delighted that you enjoyed your trip and liked our hotel that much. We would love to welcome you back whenever your travel plans bring you back to the city! Best Regards Rebecca Kipper (p.p.... More 

2 reviews
3 of 5 stars Reviewed November 27, 2015

For 2.5 years I have been attending this hotel almost on a monthly basis. The hotel in general is fine, rooms are fine, breakfast okay and it is close to the Mainz HBF, so for a business traveler in many ways optimal. However I have one big issue with this hotel, and I do not understand why it has to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rune B
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Dear Rune B, Thank you very much for being our guest regularly and for the time to share your valuable feedback with us and other guests. In the meantime, I have already forwarded your comments in regard to the internet charges to our head office as the pricing for these charges are determined there. However, we hope that our... More 

Mount Kisco, United States
1 review
5 of 5 stars Reviewed November 23, 2015

I stayed at the Mainz City Hilton on business. This was my third time staying at this hotel and would highly recommend it because: 1) the breakfast is fantastic 2) the location is great. It is close to the train and also to many restaurants and shopping. 3) the price was pretty good for what you get.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John P
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear John P, Greetings to Mount Kisco! Thank you again for your recent stay at the Hilton Mainz City and the great loyalty! Your recommendation is much appreciated and we look forward to the week your travel plans will bring you back to Mainz. Best Regards Rebecca Kipper (p.p. Roland Roessler) More 

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