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All 42 Mainz hotels

Hilton Mainz

4.0 of 5 Hotel   |   Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
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Ranked #4 of 42 Hotels in Mainz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
dennis r Lake Wylie, South Carolina
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414 reviews from our community

Traveler rating
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    48
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Lake Wylie, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The front desk staff was very nice and did there jobs well. The food in the restaurant for breakfast and dinner was very good. the rooms are quite and clean. I have stayed there a few times and each time I always get a great stay.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for your great review of your recent stay at Hilton Mainz. It is a pleasure to read that you had an amazing stay with us. Reading through experiences like yours is always a great motivation. Thank you. We hope to have the opportunity to be of service should your upcoming travel plans bring you... More

Holland
Top Contributor
114 reviews 114 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hilton Mainz is the second hilton in Mainz this one is beautifully located on the river side good place to have a beer on a nice evening. The rooms are nice modern clean and quiet only thing missing is as having mirror in the bathroom. The staff is very friendly and helpful. The only minus during my stay was... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, It was a pleasure to read your most kind feedback. Thank you very much for that! We truly appreciate your comments, especially those referring to the friendliness of our team, which I will happily share with them. However, I would like to apologize for any inconvenience caused you expert during your breakfast in our restaurant “Weinstube”. Please rest... More

Oakland, Michigan
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 weeks on a business travel. If you like a quiet place and can deal with coldness of a German front desk lady, this hotel could be a good place for you. There was a package deal that included breakfast, but when I asked I was advised I could pay for breakfast separately. Although I didn't pay... More

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor, we appreciate your comments and most certainly the opportunity given to review. Your feedback is much appreciated and I am sorry to read that you were not entirely satisfied with your stay. At the same time I would like to thank you for your compliments on location and as... More

Germany
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros: - clean rooms - excellent service (except in the bar) - warm welcome and farewell - located at the riverside (Rhine) - excellent breakfast buffet (but a little bit expensive - also by keeping in mind the superb quality) Cons: - service in the bar could be better (we had to wait a longer time to get the first... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for the precise listing of the pros and cons arguments during your stay in the Hilton Hotel Mainz. I am glad that you enjoyed your stay that much. At the same time I would like to thank you for your compliments on location, our service provided and as well as the friendliness and helpfulness... More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hilton right on Rhine River...fantastic location...fantastic views when in riverside view room..terrific convenience for a relaxing float down the river to Rudesheim....also walking distance to fabulous restaurants & the Square in Mainz...I would always recommend to future travellers

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, We would like to thank you for sharing your experiences during your recent stay with us at the Hilton Mainz. It is great to read that we were able to exceed your expectations. At the same time we would like to thank you for your compliments on location. Dear guests, hopefully you will visit Mainz again. Best Regards,... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Hilton hotels' internet service amount are so expensive.I think all of hotels should examine to supply free access service.Because all of traveller usually use computer or mobile devices for theirs trip nowadays.

Review collected in partnership with Hilton Hotels & Resorts

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Phoenix
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After traveling 12 hours, we arrived at the Hilton Mainz. Not only were the accommodations comfortable, the staff was very welcoming. Sunday breakfast was incredible. I had not used my Hilton Honors earlier and the staff was great to add my information. Loved everything about it. What a view!

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for your great review of your recent stay at Hilton Mainz. We truly appreciate your comments, especially those referring to the friendliness and efficiency of our team which I will happily share with them. We hope to welcome you back soon! Best Regards from Mainz, Rebecca Kipper p.p. (Roland Rößler) More

New Jersey, United States
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 10, 2014

Front office staff were unfriendly. Only 2 restaurant staff are friendly, the rest of them won't even look at you. The location is good though. The buffet breakfast is the same each and everyday so if you are in the hotel for 6 days (like my husband) who is there for business, you will see the same exact food everyday.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 5
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor, we appreciate your comments and most certainly the opportunity given to review. Your entire satisfaction is exactly what we are working for and our main aim is to offer an excellent but also individual service to our guests. Therefore I am very sorry that you did not experience our... More

putnam, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

The location of this hotel is excellent I also found the staff to be very knowledgable and pleasant. My stay here is always very comfortable and feel like a home away from home. Even though I stay here on business I would definetly stay on vacation.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for having chosen the Hilton Mainz as your preferred choice of accommodation during your recent visit to the city and thank you for taking time to share your great feedback with us and other guests through tripadvisor. It’s a pleasure to read that you enjoyed your stay so much. Especially after a long journey... More

Germany
Top Contributor
52 reviews 52 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 9, 2014

There is no question in our minds: the Hilton Mainz (river) has the most amazing breakfast we have ever eaten. The selection is unparalleled and the view on the patio of the river is very charming. Our experience with the rooms has been mixed. Two years ago, when we stayed here, we had a wonderful time enjoying the comfortable beds... More

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, First of all I would like to thank you for sharing your honest feedback on Tripadvisor. I am delighted to read that we had the pleasure of having you with us already for the second time. However we are very sorry that not all of our facilities have been to your fullest satisfaction. We always strive to improve... More

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Additional Information about Hilton Mainz

Address: Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mainz 4*
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Also Known As:
Hilton Mainz Hotel Mainz
Mainz Hilton

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