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Hilton Mainz

4.0 of 5 Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
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Certificate of Excellence 2014
Hilton Mainz
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Hilton Mainz
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464 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Saint Cloud, Florida
Top Contributor
186 reviews 186 reviews
68 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my 'go to' hotel when attending a trade fair in Frankfurt. I don't mind the 30 minute drive when the service provided has always been superb, BUT NOT THIS TIME. All of the servers I encountered in the restaurant (dinner & breakfast) seemed unfocused. Tables uncleaned, not checking back after food was served, ...... On the 2nd night... More 

Was this review helpful? Yes 1
Keller, Texas
Top Contributor
219 reviews 219 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located near old town so pretty easy access to the main sites. Rooms are a decent size. Upgraded rooms face the river. Good location for the Christmas market and if you want to visit Weisbaden. There is a bus stop in front of the hotel, one of the buses goes to Weisbaden.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, it is great to read that you had a pleasant stay at the Hilton Hotel Mainz. Thank you for posting your personal and great feedback on Tripadvisor.com. Your remarks, especially on location and things to do around, will definitely help other travellers who plan to visit Mainz. We are looking forward to give you another warm welcome and... More 

Seattle, Washington
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is great for a visit to Mainz; most of the local attractions are under 20 minutes by foot. The restaurant was reasonable. The hotel itself is very nice and the rooms are good - though mine was very, very hot even though I was there in late fall. I even requested that maintenance verify that the A/C was... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, First of all I would like to thank you for sharing your honest feedback on Tripadvisor. It was a pleasure to read your kind feedback. At the same time I want to apologize for the inconvenience caused regarding the air conditioning. We have already forwarded this again to our maintenance team. It would be a great pleasure to... More 

Denver, Colorado
Contributor
19 reviews 19 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I really enjoyed our stay at the Hilton Mainz. My wife and I got a room upgrade and thought the room was just fantastic with a balcony and a really nice view. We also took advantage of the breakfast by sitting and trying to catch up on our coffee deficiencies from a week in Germany.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for posting your great experience about the Hilton Mainz City on tripadvisor.com. We truly appreciate your comments and are very happy to read that you enjoyed our upgrade to the room given. It would be great, to welcome you and your family at the hotel back soon. Kind Regards Rebecca Kipper p.p. Roland Roessler More 

San Juan, Philippines
Top Contributor
64 reviews 64 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has a good location. It is easily accessible to the Christmas market, and a museum. It is also located along the River Rhein.perfect view, especially at sunset. The rooms are nice and clean. The bed is firm and comfortable. Love the bath robes. No in room free wifi, only in public areas.However, in room wifi was given free... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, thank you for your recent stay at Hilton Mainz. We are very delighted to read that you and your family enjoyed your stay. At the same time I want to thank you for your remarks regarding the shower stall and the glass doors. We will put your remarks on the agenda for future planning. The team of the... More 

Waurn Ponds, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel comfortable room first floor with river view, staff very nice and helpful. Bar and restaurant good, Miss Thailand in bar very pleasant. Hotel close to good shopping and Xmas markets. Short distance to main Mainz train station. Only issue is cost of WiFi, hotel answer is that they are in negotiations with provider for cheaper, if you read... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, thank you very much having chosen Hilton Mainz for your recent trip. We are very delighted to learn from you that you liked the service and the attitude of our staff - it is always a great motivation for the team. In Regard to the Internet, please be informed that we had a change of our internet provider... More 

Pennsylvania
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This large hotel had comfortable rooms and friendly, knowledgeable staff. It is located close to the river, but within a short walk of downtown and shopping. Located close the the Christmas market and good pastry and baked goods downtown. Secure baggage area is available if you check out before you are ready to leave the city. It is about a... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, thank you for your review about your recent stay at the Hilton Mainz! We're very delighted that you enjoyed your trip and liked our hotel that much. Your appreciation of our service and facilities is a great motivation to the entire team. We would love to welcome you back whenever your travel plans bring you back to the... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed December 20, 2014

we stayed one night here. The room was comfortable and clean and the bed and pillows were comfortable. I was really happy with the breakfast. The range of food was excellent and the staff friendly and efficient.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear guest, warm greetings from Mainz! Thank you very much for having selected the Hilton Mainz as your preferred choice of accommodation during your recent journey and of course for your good review about your stay. We are very delighted to learn from you that you liked the service and the attitude of our staff - it is always a... More 

Ft. Wayne
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2014

I stayed here in the beginning of the summer. Typical Hilton, but very nice meeting and sleeping rooms. The location was great as the Christmas Market was less than 10 minutes away by walking. Close to restaurants.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear guest, It was a pleasure to read your kind feedback. Thank you very much for your words. At the same time I would like to thank you for your compliments on location and of course on the Christmas market, which is still ongoing. Dear Guest, it would be a great pleasure to be able to welcome you back whenever... More 

Münster, Deutschland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

The Check in was easy and quick, the staff friendly. The hotel consist of two parts, one on the site of the main lobby and the other across the street ( via a covered bridge in the second floor). We had rooms in this other building and it was a long walk. The rooms were newly remodeled an clean. Shower... More 

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for having selected the Hilton Mainz as your preferred choice of accommodation during your recent journey and of course for your good review about your stay. Your entire satisfaction is exactly what we are working for and our main aim is to offer an excellent but also individual service to our guests. For your... More 

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Additional Information about Hilton Mainz

Address: Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mainz 4*
Number of rooms: 431
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Also Known As:
Hilton Mainz Hotel Mainz
Mainz Hilton
Hotel Style:
#3 Luxury Hotel in Mainz
#4 Romantic Hotel in Mainz
#4 Business Hotel in Mainz

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