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Hilton Mainz

#4 of 42 Hotels in Mainz
Certificate of Excellence
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Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
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Hilton Mainz
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Hilton Mainz
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506 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cologne, Germany
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there for a converence. I was just attending and not orginizing, so my point of view is just as a guest. The location is great, right at the Rhein river. I packed my running gears and went running in the morning. The room was clean and spacious, the bed was too hard for my taste, and the pillows... More 

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, warm greetings to Cologne and thank you very much for your excellent review about your recent stay at the Hilton Mainz! It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your perfect rating. At the same time... More 

Farmington, Michigan
Top Contributor
52 reviews 52 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is modern and nicely maintained. It's situated right near the beautiful bridge going over the Rhine to Frankfurt and within walking distance to the local nightlife. Parking is easy, right under the hotel and is 20 euro per day. The breakfast is way overpriced, and the room service was just so-so. Overall, a pleasant place to stay... More 

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, thank you very much having chosen Hilton Mainz for your recent trip. We're very delighted that you enjoyed your trip and thank you at the same time for your detailed feedback. We are looking forward to welcome you again and remain with best Regards Rebecca Kipper (p.p. Roland Roessler) More 

montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

a beautiful view of the river ,close to everything in town. It is immaculate and the staff is welcoming and friendly. The food is also excellent.I love to sit outside on the trrass and sip a nice glass of wine or a cup of expresso coffee. The gym is also well organised .

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you again for sharing your great feedback on Trip Advisor, we appreciate your comments and most certainly the opportunity given to review. It is of utmost importance to constantly hear and monitor our guest's feedback in order to further improve our standard. Reading through experiences like yours is always a great motivation. Thank you. Whilst hoping to... More 

Kassel, Germany
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Exquisite location, a cosy room and a scrumptious breakfast. Thank you for the wonderful stay! I stayed at the hotel for a medical conference at the Rheingoldhalle. Perfect location for anyone attending an event there because it's basically located in the backyard. :)

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you for choosing the Hilton Hotel Mainz and for the nice words in your review. We are glad that your stay was memorable and that you enjoyed our services. We hope to welcome you back in the near future. Mainz is worth a leisure trip, too. Kind regards Rebecca Kipper (p.p. Roland Roessler) More 

Berlin, Germany
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel during a conference. Typical business hotel, standard rooms, nothing exceptional. Good service. I didn't need the wifi but was surprised it comes at a hefty extra charge. What year are we in? City center is just a few steps away.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you for sharing this quick feedback on your recent stays with us via Tripadvisor. It is great to read that you felt most comfortable during your stay. For your next stay we are pleased to let you know that we offer a complimentary wifi access in all public areas. Dear Guest, whilst hoping you had a save... More 

Sydney, Australia
Top Contributor
89 reviews 89 reviews
80 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent one night in this hotel which is not too far from the old centre and cathedral. It has the usual Hilton clean, spacious rooms and good breakfast. It would be good to one day walk into a Hilton bathroom that has a separate shower stall and larger bathroom bench-top. All in all a nice hotel.

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, How nice of you to take the time to post your comments about the Hilton Mainz on TripAdvisor. Thanks so much for that. It is great to read that we were able to exceed your expectations. At the same time I would like to thank you for your remarks about the bathroom which we will definitely put on... More 

Athens, Greece
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The breakfast was very rich, tastefull and the service immediate Exellent and big room with an extra comfort bed. EVey day cleaning and helpfull maids. Mibar prices and especially the internet were expensive 20€ per day for the net and 9€ Fora bottle of water 250ml

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, thank you very much for your recent stay and for sharing your great feedback with the community. We are delighted to read that you enjoyed your stay that much and truly appreciate your comments, especially those referring to the friendliness and efficiency of our team, which I will happily share with them. For your next stay we are... More 

Aberdeen, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 11, 2015

By booking a couple of months in advance I got a very good deal on this hotel. I chose it because of its location and the expectation of good service. The room was of a very high spec, but but not without problems. The main one was the heating. The room was too warm for a good nights sleep and... More 

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, thank you for sharing your feedback on Trip Advisor, we appreciate your comments and most certainly the opportunity given to review. However, we are very sorry to hear that your experiences did not match with your expectations and we obviously failed to make your visit to Mainz a more memorable experience. Please rest assured that your comments help... More 

Montreal
Top Contributor
81 reviews 81 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 11, 2015

Located on the Rhine river, this Hotel offers a fantastic panoramic view and and ideal location as all of Mainz attractions, shopping, restaurant, museums etc. are located within walking distance. The staff is very pleasant and always willing to help in a friendly way.

Review collected in partnership with Hilton Hotels & Resorts

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Adelaide, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 7, 2015

We stayed in Mainz for 4 days and had a lovely room with a great view over the river. As expected from Hilton, service was great, buffet breakfast was included with many options available and the rooms were spacious and clean.

Was this review helpful? Yes
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you for sharing this quick feedback on your recent stays with us via Tripadvisor. It is great to read that we were able to exceed your expectations. Sharing your friendly remarks with my team was absolutely a highlight. Dear guest, it would be a pleasure to welcome you soon again to the Hilton Mainz. Especially during spring... More 

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