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All 42 Mainz hotels

Hilton Mainz

4.0 of 5 Hotel   |   Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
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Ranked #4 of 42 Hotels in Mainz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lanie54 Los Angeles
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422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Top Contributor
155 reviews 155 reviews
106 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently spent one night at the Hilton while on our own bicycling tour along the Rhine. We did not know what to expect when booking; I thought it might be an older property and therefore not as good as some other Hiltons. But I was wrong -- the outside looks a little older, but the room was thoroughly modern,... More

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Munich
Top Contributor
98 reviews 98 reviews
87 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Be sure which of the two Hiltons in Mainz you booked: Hilton Mainz City (the "other one") or Hilton Mainz (this one)! From the Mainz Main Station I took a taxi, paid 9 EUR and arrived at the hotel after 5 - 10 min. Alternatively take the bus at the Main Station (# 56 or several others) and arrive at... More

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Saint Paul, Minnesota
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is definitely a business hotel, but that didn't mean our stay as a young couple wasn't great! Make sure you get a water view. The river is gorgeous at night. The rooms are clean ad great. The breakfast was one of the best I had in a German hotel. There was a large selection of everything. The staff... More

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Brit in NC
Top Contributor
107 reviews 107 reviews
51 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Choose this hotel for the location (within 100m of KD Cruise Line dock) and price which was OK ($120 US prepaid). The rooms were OK but needed some new paint. The bathtub was slippery and I slipped in the morning while taking a shower (no rubber mat). They wanted 20 euros for in-room Wifi which was high. They claimed that... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor, we appreciate your comments and most certainly the opportunity given to review. However, we are very sorry that you do not agree with our price/performance ratio. Again, thank you for staying with us and taking the time to give feedback. Best Regards, Rebecca Kipper p.p. (Roland Rößler) More

London, United Kingdom
Top Contributor
75 reviews 75 reviews
52 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The location of this property cannot be beaten. Overlooking the Rhine river and very close to the Mainz shopping district. We took the upgrade to a river view room. The result was one of the largest, most modern and well equipped hotel rooms I have ever experienced. Room to room noise insulation was good. Room to outside world good but... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for posting your review on Tripadvisor.com and many thanks to valuable information given to our guest. Especially I would to thank you for your compliments on location, as well as the friendliness and helpfulness of our staff. However, please apologize that we could not satisfy you completely. Receiving feedback from our guests is one... More

Antwerp, Belgium
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location (also close to Frankfurt) with own parking. Had a room with view of the river and it was modern and conformtable. Received correct Gold membership benefits. Had a small technical issue in the room but was solved quickly. Breakfast was standard but good. Wifi speed could be a bit better but that goes for most hotels. All in... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Please allow me to thank you for your kind feedback about your stay at the Hilton Mainz shared with us and other travellers. Your recommendation is much appreciated and we look forward to the week your travel plans will bring you back to Mainz Best Regards, Rebecca Kipper p.p. (Roland Rößler) More

Lake Wylie, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The front desk staff was very nice and did there jobs well. The food in the restaurant for breakfast and dinner was very good. the rooms are quite and clean. I have stayed there a few times and each time I always get a great stay.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for your great review of your recent stay at Hilton Mainz. It is a pleasure to read that you had an amazing stay with us. Reading through experiences like yours is always a great motivation. Thank you. We hope to have the opportunity to be of service should your upcoming travel plans bring you... More

Holland
Top Contributor
114 reviews 114 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Mainz is the second hilton in Mainz this one is beautifully located on the river side good place to have a beer on a nice evening. The rooms are nice modern clean and quiet only thing missing is as having mirror in the bathroom. The staff is very friendly and helpful. The only minus during my stay was... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, It was a pleasure to read your most kind feedback. Thank you very much for that! We truly appreciate your comments, especially those referring to the friendliness of our team, which I will happily share with them. However, I would like to apologize for any inconvenience caused you expert during your breakfast in our restaurant “Weinstube”. Please rest... More

Oakland, Michigan
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 weeks on a business travel. If you like a quiet place and can deal with coldness of a German front desk lady, this hotel could be a good place for you. There was a package deal that included breakfast, but when I asked I was advised I could pay for breakfast separately. Although I didn't pay... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor, we appreciate your comments and most certainly the opportunity given to review. Your feedback is much appreciated and I am sorry to read that you were not entirely satisfied with your stay. At the same time I would like to thank you for your compliments on location and as... More

Germany
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: - clean rooms - excellent service (except in the bar) - warm welcome and farewell - located at the riverside (Rhine) - excellent breakfast buffet (but a little bit expensive - also by keeping in mind the superb quality) Cons: - service in the bar could be better (we had to wait a longer time to get the first... More

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HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Guest, Thank you very much for the precise listing of the pros and cons arguments during your stay in the Hilton Hotel Mainz. I am glad that you enjoyed your stay that much. At the same time I would like to thank you for your compliments on location, our service provided and as well as the friendliness and helpfulness... More

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Additional Information about Hilton Mainz

Address: Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mainz 4*
Number of rooms: 431
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Also Known As:
Hilton Mainz Hotel Mainz
Mainz Hilton

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