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Hotel Excelsior

3.5 of 5
Hotel website
Lorientallee 16, 67059 Ludwigshafen, Rhineland-Palatinate, Germany
Hotel Excelsior
Best prices for: 1 room 1 guest
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75 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Johannesburg
1 review
3 of 5 stars Reviewed 2 days ago NEW

I have a few concerns with regards to my stay at your hotel; 1. The room was generally clean but the bathroom had a few nags, for instance there was no stopper for the bath tub. 2. The television bouquet does not cater for international visitors, 29 of the channels are in German and only one in English which is... More 

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 5, 2015

The lobby area of Excelsior appears to have been renovated relatively recently and is generally very nice. The room I was in however, seemed dated and worn out. The Sky Bar on the 17th floor was excellent, smart and modern, with a panoramic view of the industrial landscape. It was actually quite a lot nicer than it sounds! Breakfast cost... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear guest Thank you very much for your great feedback. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Ludwigshafen. Kind regards Your team from Excelsior Hotel Ludwigshafen More 

Dortmund, Germany
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 23, 2015

the furniture from room are old, that make you to feel in the 80's. inside of the room is cold even with calorifier at maximum. this is the first hotel where i cannot set up the temperature what i want, cause the climate control is missing. so for warm up the room is just a radiator. so welcome back to... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear guest First we would like to thank you very much for your reservation at the Excelsior Hotel Ludwigshafen and for your feedback of your stay with us. We are always trying to keep our standard of service at a high level and must be assured that we take your comments very seriously. On review, like yours, we are instructed... More 

Tervuren, Belgium
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

Although the reception looks quite modern, the rooms are very old and not clean. We had a late check in, they wanted us to pay first. Their c/in system didn't work, they made us wait. The floors of the room was dusty. They didn't give us the bill at our c/out as it was told that the system has been... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear guest First we would like to thank you very much for your reservation at the Excelsior Hotel Ludwigshafen and for your feedback of your stay with us. We are always trying to keep our standard of service at a high level and must be assured that we take your comments very seriously. On review, like yours, we are instructed... More 

Leuven, Belgium
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 26, 2014

Hotel Excelsior has a great view over Ludwigshafen from the higher floors. The neighbourhood is not very nice to walk around, but the location is convenient when coming by car. The room was very clean and very spacious, however, it felt a little bit old. Still, all facitilities were provided. The hotel lobby is very nicely arranged, also the SkyBar... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear Guest First we would like to thank you that you have taken the time to inform us about your experience at the Excelsior Hotel Ludwigshafen. We attach great importance to improve our services continuously. Therefore, we welcome suggestions and criticism. We are very pleased that we could offer you a pleasant stay at the Excelsior Hotel Ludwigshafen and hope... More 

Liverpool, United Kingdom
Top Contributor
50 reviews 50 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed November 15, 2014

Stayed here on business, location is ridiculously far from anything apart from the hauptbanhof, the building resembles a block of post war council estate flats converted into a hotel and is not overly appealing from the outside. The reception and eating area are lovely and obviously they spent a lot of money making it appealing however the rooms DO NOT... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear Guest First we would like to thank you very much for your reservation at the Excelsior Hotel Ludwigshafen and for your feedback of your stay with us. We are always trying to keep our standard of service at a high level and must be assured that we take your comments very seriously. On review, like yours, we are instructed... More 

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 28, 2014

The entrance is nice as is the restaurant and breakfast buffet. The rooms are old, the fridge makes too much noise. The beds are great though! Nothing really to see in Ludwigshafen. Nevertheless, the views are great if you have a room on one of the top floors. The Skybar is the attraction of the hotel. Cosy couches, excellent service,... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear Maarven Thank you very much for your great feedback. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Ludwigshafen. Kind regards Your team from Excelsior Hotel Ludwigshafen More 

Brighton, United Kingdom
2 reviews
2 of 5 stars Reviewed September 4, 2014

Booked this hotel last minute after deciding to visit a friend on our drive back to the UK from Hungary; really wish i'd been more thorough and read the reviews. The hotel doesn't look great from the outside but the lobby and reception are ok. You can tell it's been recently renovated but unfortunately looks as though it's trying to... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear Guest First we would like to thank you very much for your reservation at the Excelsior Hotel Ludwigshafen and for your feedback of your stay with us. We are always trying to keep our standard of service at a high level and must be assured that we take your comments very seriously. On review, like yours, we are instructed... More 

Bristol
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 28, 2014

Only stopped here for a night to split up driving, so did t need much, but this wasn't that exciting. Triple room was quite crammed (a twin with an extra bed slid in by the window so it was difficult to open the door to the balcony) and room was very warm...no decent air con. Also, one of our beds... More 

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BW_Management_2013, General Manager at Hotel Excelsior, responded to this review

Dear Guest Thank you very much for your great feedback. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Ludwigshafen. Kind regards Your team from Excelsior Hotel Ludwigshafen More 

Indianapolis, Indiana, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 25, 2014

After reading reviews I wasn't sure what to expect. For the most part I was pleasantly surprised. The public spaces of the hotel looked recently remodeled to be very modern, our room looked a little outdated, but was huge compared to a few hotels I've stayed in so far on this trip. The shower was touchy, it would go from... More 

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BW_Management_2013, Guest Relations Manager at Hotel Excelsior, responded to this review

Dear Casey, first we would like to thank you that you have taken the time to inform us about your experience at the Excelsior Hotel Ludwigshafen. We also want to thank you for your praise about our renovated public areas and the drinks in our SkyBar. The rooms will be renovated in the next months. The first rooms are finished.... More 

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