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Hotel Excelsior

3.5 of 5
Hotel website
Lorientallee 16, 67059 Ludwigshafen, Rhineland-Palatinate, Germany
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Hotel Excelsior
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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English first
  • All months
    (98)
  • Mar-May only
    (29)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (21)
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Dubai
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel built decades ago I am sure, must have been nice to stay. However it is not fir for the new millemium. The rooms are filthy, there was a huge brown spot on the carpet, the bathroom was ok, but I am sure must have been dirty when you looked closer. We have traveled with a child and the... More 

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BW_Management_2013, Reservation at Hotel Excelsior, responded to this review

Dear Sascha, We are sorry that you didn’t enjoy your stay in our hotel. Renovations are already planned. But for your next stay I recommend an already renovated superior room. We hope to get a second chance of you to convince you of our high level of service. Your team of Hotel Excelsior Ludwigshafen More 

Tunis, Tunisia
1 review
1 of 5 stars Reviewed June 20, 2015

Situation very far, we've been waiting for our room within two hours even though the hotel was not over booked. troubles with the Internet (no connection during all our journey) only positive point: comfortable beds and price ps : photos of the hotel are so far from reality

Review collected in partnership with this hotel

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BW_Management_2013, Front Office at Hotel Excelsior, responded to this review

Dear Karim, We are pleased that you like our beds and the price-performance ratio. We are sorry for the problems with the internet. Our technician is already working on this problem. For your next stay we recommend you to book a superior room which is already renovated – Your team of Hotel Excelsior Ludiwgshafen More 

Travelers are raving about these Ludwigshafen hotels

Ludwigshafen, Germany
1 review
4 of 5 stars Reviewed June 7, 2015

Everything ok ! Good service , kindly team .Thanks a lot hotel team ! It would be good to install air conditioning in the room . Location good . I hope come back again in Your hotel . Good luck ! Kindly regards .

Review collected in partnership with this hotel

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BW_Management_2013, Front Office at Hotel Excelsior, responded to this review

Dear Vyacheslav, thank you for your great review on your stay. We are pleased that you like our hotel and the staff. We are looking forward to welcome you again here in Ludwigshafen – Your Team of Hotel Excelsior More 

Hannover, Germany
Level Contributor
309 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed May 31, 2015

I stayed here on a Sunday evening to my surprise both the bar and the restaurant were closed. The room was adequate and clean with good bathroom facilities. Good free wifi and a comfortable desk for working. But the two lamps in the bedroom did not work. The elevator is very slow.

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BW_Management_2013, Front Office at Hotel Excelsior, responded to this review

Dear guest, we are pleased that you like our rooms and the equipment. We already changed the lamps in the room, we are sorry for this inconvenience. Our hotel doesn’t have a restaurant, but our staff at the front office has lots of restaurant recommendations in the nearer surroundings. We hope to welcome you soon again in Ludwigshafen – Your... More 

Sacramento, Kalifornien
1 review
4 of 5 stars Reviewed May 15, 2015

Although the neighborhood isn't the greatest, the Hotel Excelsior was a great hotel at a great price. The hotel is in a central location for the area we were visiting, and only a couple minutes walk to the train station. If in the area, I would definitely stay at the Hotel Excelsior again.

Review collected in partnership with this hotel

Was this review helpful? Yes
BW_Management_2013, Front Office at Hotel Excelsior, responded to this review

Dear guest, thank you for your great review. We are pleased that you like our central location and the whole hotel. We hope to see you soon on your next stay in Ludwigshafen – Your team of hotel Excelsior Ludwigshafen More 

Johannesburg
1 review
3 of 5 stars Reviewed April 17, 2015

I have a few concerns with regards to my stay at your hotel; 1. The room was generally clean but the bathroom had a few nags, for instance there was no stopper for the bath tub. 2. The television bouquet does not cater for international visitors, 29 of the channels are in German and only one in English which is... More 

Review collected in partnership with this hotel

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear guest First we would like to thank you that you have taken the time to inform us about your experience at the Excelsior Hotel Ludwigshafen. We attach great importance to improve our services continuously. Therefore, we welcome suggestions and criticism. We are very pleased that we could offer you a pleasant stay at the Excelsior Hotel Ludwigshafen and hope... More 

London, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed February 5, 2015

The lobby area of Excelsior appears to have been renovated relatively recently and is generally very nice. The room I was in however, seemed dated and worn out. The Sky Bar on the 17th floor was excellent, smart and modern, with a panoramic view of the industrial landscape. It was actually quite a lot nicer than it sounds! Breakfast cost... More 

Was this review helpful? Yes 1
BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear guest Thank you very much for your great feedback. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Ludwigshafen. Kind regards Your team from Excelsior Hotel Ludwigshafen More 

Dortmund, Germany
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 23, 2015

the furniture from room are old, that make you to feel in the 80's. inside of the room is cold even with calorifier at maximum. this is the first hotel where i cannot set up the temperature what i want, cause the climate control is missing. so for warm up the room is just a radiator. so welcome back to... More 

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BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear guest First we would like to thank you very much for your reservation at the Excelsior Hotel Ludwigshafen and for your feedback of your stay with us. We are always trying to keep our standard of service at a high level and must be assured that we take your comments very seriously. On review, like yours, we are instructed... More 

Tervuren, Belgium
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

Although the reception looks quite modern, the rooms are very old and not clean. We had a late check in, they wanted us to pay first. Their c/in system didn't work, they made us wait. The floors of the room was dusty. They didn't give us the bill at our c/out as it was told that the system has been... More 

Was this review helpful? Yes
BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear guest First we would like to thank you very much for your reservation at the Excelsior Hotel Ludwigshafen and for your feedback of your stay with us. We are always trying to keep our standard of service at a high level and must be assured that we take your comments very seriously. On review, like yours, we are instructed... More 

Leuven, Belgium
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed November 26, 2014

Hotel Excelsior has a great view over Ludwigshafen from the higher floors. The neighbourhood is not very nice to walk around, but the location is convenient when coming by car. The room was very clean and very spacious, however, it felt a little bit old. Still, all facitilities were provided. The hotel lobby is very nicely arranged, also the SkyBar... More 

Was this review helpful? Yes
BW_Management_2013, Manager at Hotel Excelsior, responded to this review

Dear Guest First we would like to thank you that you have taken the time to inform us about your experience at the Excelsior Hotel Ludwigshafen. We attach great importance to improve our services continuously. Therefore, we welcome suggestions and criticism. We are very pleased that we could offer you a pleasant stay at the Excelsior Hotel Ludwigshafen and hope... More 

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