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BEST WESTERN Leoso Hotel Ludwigshafen

4.0 of 5
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Pasadena Allee 4, 67059 Ludwigshafen, Rhineland-Palatinate, Germany (Formerly the Ramada)
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BEST WESTERN Leoso Hotel Ludwigshafen
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Ranked #3 of 8 Hotels in Ludwigshafen
A recent review
3 of 5 stars Reviewed April 21, 2015
BamBam1985 Frankfurt, Germany
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 of 5 stars Reviewed 6 days ago NEW

Nice size room. Thats about it. Aircon is noisy and useless. I'd rather have an older tv than the Singer aircon unit that looks at least 30 years old. Wifi dreadful - used my 4G phone connection as a hotspot. Maid service late - it was the afternoon and toiletries not checked - shower gel still empty!

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Frankfurt, Germany
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 21, 2015

I stay for 4 nights in the hotel. The first impression, when I saw the building: OLD. Ok that means nothing, perhaps the interior is much better, but when I entered the big disillusion followed. On the reception the staff was absolutely friendly and very helpfully. I wish this kind of staff would be in other hotels. Well I got... More 

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Sir, thank you for taking your time to give us your feedback in respect of your recent stay at our hotel. We apologize that you have not been completely satisfied. Please note that further renovations are already planned. Our elevators have been completely renewed in the past weeks, every room will be equipped with new 42" flatscreen TVs and... More 

Espoo, Finland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 12, 2015

Stayed 2 nights on business. Took a non-smoking room, walked in, and the room was uncomfortably hot. The massive air conditioning unit was left on full power and on "heat" so I figured it wouldn't be a biggie, because there was a "cool" button next to it. Pressed it and the air blown out of the machine was the same... More 

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you very much for taking your time to give us your feedback in respect of your recent stay. We apologize for the inconveniences during your stay. Thank you for the compliments to our staff. We hope seeing you again soon, so that we will be able to convince you of our superior service. Best regards, Alexandra Lichtenstein... More 

Solihull
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 29, 2015

Friendly welcome at Reception and efficiently booked in. Room was very spacious & clean. Bathroom a little dated, but very clean. We ate in the hotel restaurant and whilst the evening menu was limited myself and two colleagues each found something different to eat and each were happy with our choice, prices were reasonable. The buffet breakfast offered a reasonable... More 

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback and your many compliments. We are glad that you liked your stay and will pass on your positive remarks to our service and staff. We hope seeing you again and remain with best regards Alexandra Lichtenstein Guest Relation Manager More 

Singapore, Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed December 9, 2014

Nothing to mention about the location, very far away from any shop. Nothing to mention about the food, dinner was average, breakfast was better the dinner. Room, not the best if I compare to London or Amsterdam. If I have the choice I won't stay here.

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback. We are amazed to read that you think our hotel is far away from any shops as we are right in the middle of the city, next to the railway station and only in short walking distance to large shopping malls such as the Rhein Gallery, etc.... More 

Travelers are raving about these Ludwigshafen hotels

Berlin, Germany
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 22, 2014

Staff speaks perfect English and they were very friendly. Breakfast have good variety of food. Bed is ok but pillows were little bit too flat for me. I really enjoyed British channels in the tv. What they say about swimming pool is rather exaggeration, its rather a square hole filled with water. Terribly small and not well maintained. Quite far... More 

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Alexandra L, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback. We are happy to inform you that further renovations are planned and will commence shortly. Also new deckchairs have been ordered for our pool area to make this place more comfortable. We hope seeing you again and remain with best regards A. Lichtenstein Guest Relation Manager More 

Belton, Texas
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 4, 2014

Let me say that normally I would not stay at a Ramada in the United States. I'm sure they're nice , and in no way am I trying to look down my nose at them . But I'm spoiled and I like a little higher quality place to stay. If you're visiting Europe however , it's a different story. I... More 

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback in respect of your recent visit at our hotel, which in fact is no longer called Ramada, but does belong to the BEST WESTERN group for a couple of years now. The correct name is BEST WESTERN Leoso Hotel Ludwigshafen. We are very glad that you had... More 

Rickmansworth, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 17, 2014

Nothing wrong with this place, but an overarching feeling of tired and musty.... stuck about 30 years in past. Old looking decor, a bar reeking of cigarette smoke, old fashioned keys for the doors, american style clunk air conditioning units, the worlds flattest pillows.... you get the idea! Having said all of that, the staff were friendly, and also the... More 

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Perth, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed October 6, 2014

Had an overnight stay here as part of an Europe tour group. Worst hotel ever. Everything looks tired and old. Bed was uncomfortable and pillows were as flat as a pancake. The hotel only had 10 spare pillows and they were all in use. Don't waste your money. Stay elsewhere.

Was this review helpful? Yes 1
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Baden, Switzerland
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 25, 2014

The hotel is located opposite the Ludwigshafen Rhein railway station. There are numerous train, tram and bus connections to Mannheim. The hotel itself is ok, a bit on the musty side. The staff is friendly, amenities are fine. If you do not find anything in Mannheim then this can be an option.

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Alexandra L, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, Thank you for taking your time to give us your feedback concerning your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

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