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BEST WESTERN Leoso Hotel Ludwigshafen

Pasadena Allee 4, 67059 Ludwigshafen, Rhineland-Palatinate, Germany (Formerly the Ramada)
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BEST WESTERN Leoso Hotel Ludwigshafen
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125 Reviews from our TripAdvisor Community

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Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

This hotel is positioned next to Ludwigshafen train station and above a tram station so it is ideal if you want to explore the local area. The staff were friendly especially the bar staff. Rooms were well furnished and large. The decor is slightly dated but didn't detract from ease of accessing all facilities. Unfortunately didn't get a chance to... More 

Helpful?
Thank Simone P
626ALi626, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Simone, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Windsor and Maidenhead, United Kingdom
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed October 19, 2015

Nice reception and restaurant but the rooms have old windows that do not muffle the road, train or airport noise! Rooms are adequately serviced and clean but getting tired. One night here is fine but just do not expect a new BW experience!

Helpful?
Thank bub72
626ALi626, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for your feedback. We just installed new elevators as well as new large TV screens in all rooms. Further renovations are planned and will commence shortly. We hope seeing you again and remain with best regards Alexandra Lichtenstein Guest Relation Manager More 

Ludwigshafen, Germany
1 review
4 of 5 stars Reviewed September 2, 2015

We booked this hotel on route from Zürich to the Netherlands and for us it was ideally located near the Autobahn. Rooms were roomy, beds a bit hard, bathroom was ok and all neccesities. Personel was friendly and the breakfast room nice and the breakfast consisted of English breakfast items, breads, cereals, fruits, cold cuts, juices, coffee and tea.

Review collected in partnership with Best Western

Helpful?
Thank Barbara V
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear guest, thank you very much for taking your time in respect of your recent stay at our hotel. We are glad that you liked our central location and hope seeing you again soon. With best regards, Alexandra Lichtenstein Guest Relation Manager More 

Hoofddorp, The Netherlands
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 30, 2015

The rooms are nice and big with two twin beds a nice renovated bathroom with a bath and hairdryer. Further they have a fridge, nice desk little table with two seats. The room has airco and free wifi in the room. The breakfast is included and very good with scrambled eggs, boiled eggs, bacon etc. Different kind of bread, fruit,... More 

Helpful?
Thank Tbirdt-bird444
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you very much for taking your time to review your recent stay at our hotel. We appreciate your positive feedback and are glad that you liked your stay in our hotel and your accomodation in the city center of Ludwigshafen, close to the station. We hope seeing you again and remain with best regards, Alexandra Lichtenstein, Guest... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 30, 2015

Nice size room. Thats about it. Aircon is noisy and useless. I'd rather have an older tv than the Singer aircon unit that looks at least 30 years old. Wifi dreadful - used my 4G phone connection as a hotspot. Maid service late - it was the afternoon and toiletries not checked - shower gel still empty!

Helpful?
2 Thank Lee R
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback in respect of your recent stay at our hotel. We apologize for the inconveniences and will do our very best to improve the given service. There will be immediate discussions with the mentioned departments! However, please note that we offer high speed WLAN as an additional service!... More 

Travelers are raving about these Ludwigshafen hotels

Frankfurt, Germany
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 21, 2015

I stay for 4 nights in the hotel. The first impression, when I saw the building: OLD. Ok that means nothing, perhaps the interior is much better, but when I entered the big disillusion followed. On the reception the staff was absolutely friendly and very helpfully. I wish this kind of staff would be in other hotels. Well I got... More 

Helpful?
1 Thank BamBam1985
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Sir, thank you for taking your time to give us your feedback in respect of your recent stay at our hotel. We apologize that you have not been completely satisfied. Please note that further renovations are already planned. Our elevators have been completely renewed in the past weeks, every room will be equipped with new 42" flatscreen TVs and... More 

Espoo, Finland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 12, 2015

Stayed 2 nights on business. Took a non-smoking room, walked in, and the room was uncomfortably hot. The massive air conditioning unit was left on full power and on "heat" so I figured it wouldn't be a biggie, because there was a "cool" button next to it. Pressed it and the air blown out of the machine was the same... More 

Helpful?
Thank JulioHyblesias
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you very much for taking your time to give us your feedback in respect of your recent stay. We apologize for the inconveniences during your stay. Thank you for the compliments to our staff. We hope seeing you again soon, so that we will be able to convince you of our superior service. Best regards, Alexandra Lichtenstein... More 

Solihull
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 29, 2015

Friendly welcome at Reception and efficiently booked in. Room was very spacious & clean. Bathroom a little dated, but very clean. We ate in the hotel restaurant and whilst the evening menu was limited myself and two colleagues each found something different to eat and each were happy with our choice, prices were reasonable. The buffet breakfast offered a reasonable... More 

Helpful?
1 Thank Dave F
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback and your many compliments. We are glad that you liked your stay and will pass on your positive remarks to our service and staff. We hope seeing you again and remain with best regards Alexandra Lichtenstein Guest Relation Manager More 

Singapore, Singapore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed December 8, 2014 via mobile

Nothing to mention about the location, very far away from any shop. Nothing to mention about the food, dinner was average, breakfast was better the dinner. Room, not the best if I compare to London or Amsterdam. If I have the choice I won't stay here.

Helpful?
1 Thank JasonLee260113
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback. We are amazed to read that you think our hotel is far away from any shops as we are right in the middle of the city, next to the railway station and only in short walking distance to large shopping malls such as the Rhein Gallery, etc.... More 

Basel, Switzerland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 22, 2014

Staff speaks perfect English and they were very friendly. Breakfast have good variety of food. Bed is ok but pillows were little bit too flat for me. I really enjoyed British channels in the tv. What they say about swimming pool is rather exaggeration, its rather a square hole filled with water. Terribly small and not well maintained. Quite far... More 

Helpful?
Thank mirithia
Alexandra L, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback. We are happy to inform you that further renovations are planned and will commence shortly. Also new deckchairs have been ordered for our pool area to make this place more comfortable. We hope seeing you again and remain with best regards A. Lichtenstein Guest Relation Manager More 

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