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BEST WESTERN Leoso Hotel Ludwigshafen

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Pasadena Allee 4, 67059 Ludwigshafen, Rhineland-Palatinate, Germany (Formerly the Ramada)
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BEST WESTERN Leoso Hotel Ludwigshafen
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BEST WESTERN Leoso Hotel Ludwigshafen
BEST WESTERN Leoso Hotel Ludwigshafen
BEST WESTERN Leoso Hotel Ludwigshafen
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104 reviews from our community

Traveler rating
    14
    31
    43
    8
    8
See reviews for
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58
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (21)
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    (36)
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    (26)
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Espoo, Finland
Contributor
12 reviews 12 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 12, 2015

Stayed 2 nights on business. Took a non-smoking room, walked in, and the room was uncomfortably hot. The massive air conditioning unit was left on full power and on "heat" so I figured it wouldn't be a biggie, because there was a "cool" button next to it. Pressed it and the air blown out of the machine was the same... More 

Was this review helpful? Yes
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you very much for taking your time to give us your feedback in respect of your recent stay. We apologize for the inconveniences during your stay. Thank you for the compliments to our staff. We hope seeing you again soon, so that we will be able to convince you of our superior service. Best regards, Alexandra Lichtenstein... More 

Solihull
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 29, 2015

Friendly welcome at Reception and efficiently booked in. Room was very spacious & clean. Bathroom a little dated, but very clean. We ate in the hotel restaurant and whilst the evening menu was limited myself and two colleagues each found something different to eat and each were happy with our choice, prices were reasonable. The buffet breakfast offered a reasonable... More 

Was this review helpful? Yes 1
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback and your many compliments. We are glad that you liked your stay and will pass on your positive remarks to our service and staff. We hope seeing you again and remain with best regards Alexandra Lichtenstein Guest Relation Manager More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 9, 2014

Nothing to mention about the location, very far away from any shop. Nothing to mention about the food, dinner was average, breakfast was better the dinner. Room, not the best if I compare to London or Amsterdam. If I have the choice I won't stay here.

Was this review helpful? Yes 1
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback. We are amazed to read that you think our hotel is far away from any shops as we are right in the middle of the city, next to the railway station and only in short walking distance to large shopping malls such as the Rhein Gallery, etc.... More 

Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 22, 2014

Staff speaks perfect English and they were very friendly. Breakfast have good variety of food. Bed is ok but pillows were little bit too flat for me. I really enjoyed British channels in the tv. What they say about swimming pool is rather exaggeration, its rather a square hole filled with water. Terribly small and not well maintained. Quite far... More 

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Alexandra L, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback. We are happy to inform you that further renovations are planned and will commence shortly. Also new deckchairs have been ordered for our pool area to make this place more comfortable. We hope seeing you again and remain with best regards A. Lichtenstein Guest Relation Manager More 

Belton, Texas
Top Contributor
70 reviews 70 reviews
46 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 4, 2014

Let me say that normally I would not stay at a Ramada in the United States. I'm sure they're nice , and in no way am I trying to look down my nose at them . But I'm spoiled and I like a little higher quality place to stay. If you're visiting Europe however , it's a different story. I... More 

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, thank you for taking your time to give us your feedback in respect of your recent visit at our hotel, which in fact is no longer called Ramada, but does belong to the BEST WESTERN group for a couple of years now. The correct name is BEST WESTERN Leoso Hotel Ludwigshafen. We are very glad that you had... More 

Rickmansworth, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 17, 2014

Nothing wrong with this place, but an overarching feeling of tired and musty.... stuck about 30 years in past. Old looking decor, a bar reeking of cigarette smoke, old fashioned keys for the doors, american style clunk air conditioning units, the worlds flattest pillows.... you get the idea! Having said all of that, the staff were friendly, and also the... More 

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Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Perth, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed October 6, 2014

Had an overnight stay here as part of an Europe tour group. Worst hotel ever. Everything looks tired and old. Bed was uncomfortable and pillows were as flat as a pancake. The hotel only had 10 spare pillows and they were all in use. Don't waste your money. Stay elsewhere.

Was this review helpful? Yes 1
Alexandra L, Leiter Gästebetreuung at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Baden, Switzerland
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 25, 2014

The hotel is located opposite the Ludwigshafen Rhein railway station. There are numerous train, tram and bus connections to Mannheim. The hotel itself is ok, a bit on the musty side. The staff is friendly, amenities are fine. If you do not find anything in Mannheim then this can be an option.

Was this review helpful? Yes
Alexandra L, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest, Thank you for taking your time to give us your feedback concerning your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

Pompano Beach
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 21, 2014

This hotel is located close to Mannheim and the wine country. The Staff is extremely helpful and the hotel offers a great deal for the price. A must stay when one visits Mannheim for business or a short vacation stay. The hotel rooms and hotel itself are extremely clean and well furnished. All your needs are attended to on your... More 

Was this review helpful? Yes
Alexandra L, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Guest! Thank you for completing the survey regarding your recent stay at our property and your positive feedback. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 4, 2014

Where do I start. We stayed at this motel on 21st July 2014 as a part of a Trafalgar bus trip around Europe. Unfortunately I don't have any positive things to say about this motel, matter of fact it was the worst hotel on the 12 day bus trip. First impressions we got were ohh no not another load of... More 

Was this review helpful? Yes
Alexandra L, Guest Relations Manager at BEST WESTERN Leoso Hotel Ludwigshafen, responded to this review

Dear Sir, Thank you for taking your time to give us your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a... More 

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