We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SAKS Urban Design Hotel

Certificate of Excellence
Stiftsplatz 11, 67655 Kaiserslautern, Rhineland-Palatinate, Germany
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
SAKS Urban Design Hotel
View Map
Add Photo Write a Review

143 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    57
    49
    20
    7
    10
See reviews for
5
24
10
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (41)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (34)
All months
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for work and found the hotel to be nice, albeit a bit trendy. I really liked the location. Head out back and you walk into an area with several shops and restaurants, which was very convenient since I didn't want to drive all over the place after work. I would stay here again. I also found their soccer... More 

Was this review helpful? Yes
Kaiserslautern, Germany
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago NEW

We are currently staying at the Saks Hotel, which is so convenient for Americans moving to Germany and needing a temporary place to stay. This hotel is surrounded by many shops and restaurants. The K in Lautern Mall is not too far as well. We find the staff very friendly - Linda and Ralf at the front desk are very... More 

Was this review helpful? Yes
Maryland
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was fairly easy to find. Its a nice looking place, very modern and clean. The room was very nice, large especially by European standards and the bed was comfortable. The bathroom was nice as well though not real large. We ate breakfast at the restaurant and it was very good. We had drinks in the bar as well.... More 

Was this review helpful? Yes
slc
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The staff is accommodating if you're German. Although not the hotels requirement they are not at all helpful in providing assistance or shuttle service for newly assigned government employees with arranging transportation. Bus service is a nightmare. Taxi is VERY expensive.

Was this review helpful? Yes 1
Bolzano, Italy
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 18, 2015

I chose this hotel for the high rating and booked online with booking.com when I arrived with my confirmation and reservation number the concierge, Mr. Bauer, told me he didn't have it and that there were no rooms (a LIE because we ended up staying there). And booking.com still showed available rooms. He was EXTREMELY RUDE to me, never once... More 

Was this review helpful? Yes 3
Luxembourg City, Luxembourg
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed July 17, 2015

I booked a “spa package," which was to include a nice room with access to the spa and dinner. Our stay was a nightmare. Another guest at the hotel was having a very loud party with many people in the room. Their door was open at all times, with people yelling and laughing throughout the night, and we could smell... More 

Was this review helpful? Yes 3
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2015

This is a very modern hotel in a perfect location but there are too many things I didn't like to return. The view of the city is nice and the overall ambiance of the hotel can instantly pull you in. The issues: a huge church clock goes off ever 15 min starting early and ending late, room service is greatly... More 

Was this review helpful? Yes 1
Suffolk, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Sophisticated accommodations; generous provision of sparkling water; internet access; very clean and well maintained; love the "rainfall" showers; and there is access to rooftop spa and sundeck. However, the front desk staff could improve their attitude - work on customer appreciation.

Was this review helpful? Yes 1
Venice, Italy
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 19, 2015

Before starting, I have to say that I grew up in KL and had been following the "history" of this building very closely over the past 10 years. Kudos to Hans for turning this into a hotel. Now to my experience: Started out a bit strange, I received an offer via email, stating the price and requesting a cc, which... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 3, 2015

I flew in from New York to watch the Germany vs Australia soccer match and had a reservation on 3/25. However, when I arrived that day the hotel door was blocked off and when I finally could make it inside, the staff was very rude. They first tried to refuse me at the door and then told me that they... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (5)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (4)
Viewed
View from room (2)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kaiserslautern hotels
1.0 mi away
Hotel Zollamt
Hotel Zollamt
#2 of 22 in Kaiserslautern
4.5 of 5 stars 37 reviews
0.3 mi away
Hotel Heymann
Hotel Heymann
#1 of 22 in Kaiserslautern
4.5 of 5 stars 127 reviews
0.1 mi away
Art Hotel Lauterbach
Art Hotel Lauterbach
#3 of 22 in Kaiserslautern
4.5 of 5 stars 29 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Barth
Hotel Barth
#5 of 22 in Kaiserslautern
4.0 of 5 stars 34 reviews
2.4 mi away
Hotel-Restaurant Barbarossahof
Hotel-Restaurant Barbarossahof
#6 of 22 in Kaiserslautern
4.0 of 5 stars 92 reviews
0.3 mi away
Alcatraz Hotel am Japanischen Garten
Alcatraz Hotel am Japanischen Ga...
#9 of 22 in Kaiserslautern
4.0 of 5 stars 42 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay