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All 48 Muenster hotels

Hotel Kaiserhof

4.5 of 5 Hotel   |   Bahnhofstrasse 14, 48143 Muenster, North Rhine-Westphalia, Germany
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Hotel Kaiserhof
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81%
Ranked #11 of 48 hotels in Muenster
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
Kelly R Stuttgart, Germany
  • Reviews (73)
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73 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Stuttgart, Germany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The Kaiserhof in Münster is a very elegant hotel. Large, tastefully furnished rooms. Worth its 4 stars. Until you have a problem. Mine was returning from the hotel’s spa where I spent a few hours relaxing. Upon entering our (locked) room, I discovered that my seven-month-old laptop was gone. I immediately reported it missing but was simply told that I... More

Was this review helpful? Yes 1
KaiserhofMS, Geschäftsführer at Hotel Kaiserhof, responded to this review

Dear Kelly R., we still remember your stay in the past November very well. Following the reports of the alleged theft in the morning our Manager on Duty has acted exactly according to our hotels instructions. Surveillance videos were secured, the incident was recorded in writing and you were asked to report the alleged theft to the police. Unfortunately you... More

Columbia, Missouri
Top Contributor
65 reviews 65 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 4, 2013

If I could give the hotel 4 and a half stars, I would. Nicely appointed rooms, good public areas, and a monitored parking lot. I generally expect stairs in Europe, but for a hotel of this category, it would be to have a ramp from the lot to the main floor. My room was the smallest I've seen in Germany... More

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KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! Our hotel has some stairs throughout the building and some rooms are small (standard categorie). But you can reach the floors with an elevator. Our hotel was build in 1895. We enlarged as many rooms as possible, but some are still rather small with small bathrooms in it. That is why we offer... More

Solihull
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 20, 2013

In June 2013 my wife and I were in Denmark and scheduled to catch the DFDS ferry back to England but the ferry was involved in an accident at Harwich and our return trip was cancelled. This meant that we had to drive across Northern Europe to get to Calais and an alternative ferry. After driving many miles in atrocious... More

Was this review helpful? Yes 1
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! You had quite a journey. We are glad that you found us on the way. We are sorry for the inconvenience with the restaurant. Sunday midday and evening are the only time our restaurant is closed. We offer snacks at our bar but for a full meal you have to go to the... More

Tilburg, The Netherlands
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 7, 2013

Fantastic hotel, friendly receptionist,great large luxury room and fantastic breakfast. Thereby friendly staff and the citycenter is within walking distance. The restaurant was annex and had a great menu, especially the Dorade we can recommend. Here also the staff was very kind and helpfull.

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KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback and recommendation! And thank you for your praise to our staff. We are all working hard to make your stay the best stay away from home and it is very nice to hear that our work is appreciated. We hope to see you again soon! More

Senior Contributor
29 reviews 29 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 1, 2013 via mobile

People living the city of Munster think Kaiserhof is their city's best hotel. That's maybe because they know or heard about Kaiserhof's one star restaurant and they never experienced the hotel's rooms. The later are small and those on the front side somehow loud. The building represents the architectural flavor of the 1960s. However everything is clean and perfectly maintained.... More

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KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback. We are sorry that you did not feel very comfortable in our rooms. The hotel was build in 1895 and the owing family invested millions of Euros to modernize the building and every room starting in 1999. All the rooms on the five floors have different designs. We would have loved to show... More

Groningen, The Netherlands
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 16, 2013

After we had to cancel our trip to Paris because of heavy snow in the Northern part of France, we went to Münster instead. And although Münster is not Paris, we were pleasantly surprised by this nice city with its very friendly inhabitants. And this certainly holds for the Hotel Kaiserhof. The hotel is luxurious and the staff is extremely... More

Was this review helpful? Yes 1
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are glad that you chose to come to Münster and stayed with us. We hope you will have the opportunity to come back soon and to explore all of our departments like the spa and our restaurants. See you soon in the hotel Kaiserhof Münster! More

Curitiba, PR
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 21, 2013 via mobile

Renovated hotel close to train station, large and comfy room, good linens, polite service, awarded restaurant. Expensive parking, good complementary wifi. Easy access to all major atractions , perfect placê to stay in town

Was this review helpful? Yes 1
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback and recommendation! We hope to see you again very soon! More

Cape Town Central, South Africa
Top Contributor
86 reviews 86 reviews
72 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed September 27, 2012

The hotel is located smack in the center of the city near the train station so I was able to walk everywhere. Loved the spa facilities, went one hour before they closed and only had to share with two other people. Wonderful steamroom, finnish sauna, clean and spacious facilities, free water, etc. The room though was a bit smaller than... More

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KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are glad that you enjoyed your stay. We have different types of rooms. Please let us show you the different categories at your next stay. We are sure, we will find a room that suits your expectations. We hope to see you soon! More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed August 12, 2012

Our Bus had broken down on the way to Sweden. The recovery driver managed, after a few calls, to secure us accomodation for the night. It was a very pleasant surprise indeed to pull up to the crisply illuminated facade of the Kaiserhof after a very long day. The surprises didn't stop there as we were given the prices for... More

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KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

We regret your technical problems with your vehicle, however we are glad that you stayed with us and thank you very much for your friendly feedback and recommendation. Münster is indeed a wonderful town, best to explore with a bike. We hope you have an opportunity to visit us again some time soon! More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2012 via mobile

Beautiful hotel, very friendly staff, luxurious bedrooms, excellent food and an owner who comes out to meet his guests. I would highly recommend this hotel and I am looking forward to my next visit.

Was this review helpful? Yes
Management response:

Thank you very much for your feedback! Did you also visit our Spa? We hope you have time to do so next time. We are looking forward to seeing you again at the Hotel Kaiserhof Münster! More

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Additional Information about Hotel Kaiserhof

Address: Bahnhofstrasse 14, 48143 Muenster, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Muenster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #11 of 48 hotels in Muenster
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Kaiserhof 4.5*
Official Description (provided by the hotel):
This popular, completely air-conditioned, privately owned four star – superior hotel is situated in the centre between the historic city of Münster, the central railway station and the city of Münster. The hotel parking area, two restaurants, hotel suites, wellness area Kaiserhof Beauty & Spa, economic WLAN as well as international TV programs provide for a comfortable stay in a stylish ambience. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#5 Luxury Hotel in Muenster #7 Romantic Hotel in Muenster #10 Business Hotel in Muenster
Hotel Class
Official Description (provided by the hotel)
This popular, completely air-conditioned, privately owned four star – superior hotel is situated in the centre between the historic city of Münster, the central railway station and the city of Münster. The hotel parking area, two restaurants, hotel suites, wellness area Kaiserhof Beauty & Spa, economic WLAN as well as international TV programs provide for a comfortable stay in a stylish ambience. ... more   less 
Number of rooms
100

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