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4.0 of 5
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Aachener Strasse 120, 41061 Monchengladbach, North Rhine-Westphalia, Germany (Formerly BEST WESTERN Crown Hotel)
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Ranked #3 of 37 Hotels in Monchengladbac...
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5 of 5 stars reviewed 5 days ago
IvanIvanovic Fribourg, Switzerland
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79 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Fribourg, Switzerland
Senior Reviewer
7 reviews 7 reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed during Pilates Heritage congress at this cozy hotel, waling distance from the city center. When I was booked into this Best Western Hotel, I was expecting just another internationally recognized budget hotel which will not give me all the luxury of the 5 star venues. I was totally wrong. The staff was extremely helpful, friendly, assisting us with... More 

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Sitges, Spain
Top Contributor
130 reviews 130 reviews
105 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an older hotel and the rooms are a good size with a good bathroom and I had a very quiet view over the park My colleagues who were over the road complained about the noise so my suggestion is if possible ask for the park side Internet was very mixed, was good sometimes and cut off other times... More 

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Milan, Italy
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very easy to find. At a walking distance from the old town. Hotel is clean, bes was confortable. There are parking places available. Reception staff is very helpful. Breakfast is complete with fresh products. In the lobby you have a bar where you can get a drink.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We arrived at the hotel, the staff are great and pleasant, after a long checking process we were given our keys. the disappointing bit is that i am here in a double bedroom, plasma tv, desk for work, free wifi, fridge for a changed filled with drinks, bathroom with very power head shower all looking great except the point when... More 

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andreasgrafgbmh, Leiter Front Office at BEST WESTERN PLUS Crown Hotel, responded to this review

Dear Robbie, we appreciate your review regarding your recent stay with us. Thank you very much for your compliments about our staff. The most important intention of your employees is, to keep their guests to 100% satisfied. It is very appreciative, that we have met your expectations. But also your note regarding the duvet is very important for us. Our... More 

West Midlands, UK
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 11, 2015

We were stranded unexpectedly in Monchengladbach for one night in February and chose this hotel because we knew the BW chain was dog friendly, Well we were very impressed with the Staff who spoke excellent English and were very accommodating, The rooms were good value, modern and clean. safe car parking under the hotel and only a short walk into... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2014

We stayed there on a business trip at the end of October 2014 for 3 days. The rooms are clean and good sized, the breakfast is what is expected of a three star hotel. There is a little bar at the reception area where you can have a drink.

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London, United Kingdom
20 reviews 20 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed November 27, 2014

Although Best Western is known amongst animal lovers to be a chain that allows pets, I have discovered that their definition of pets does not include cats. I went to germany to collect a kitten (also the hypoallergenic type) but after reservation I have been told that they do not allow cats. I had to find an alternative solution and... More 

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Horncastle, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 22, 2014

The staff could not have been more friendly or helpful. Our room was modern and spotlessly clean with a comfortable bed. Our dog was treated as a guest and there is a small park beside the hotel which was great for exercising him. There is amble free parking to the front and an easy and secure car park below the... More 

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4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

We stayed at this hotel for two nights. The rooms were clean and comfortable. The staff was very helpful for everything we asked and also they spoke English something that is very difficult to find in Germany. The city centre is about 10 minutes on foot from the hotel.

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Wiesloch, Germany
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 28, 2014

I have stayed at this hotel on several occasions for a business trip to Möchengladbach. The rooms are a reasonable size. You can move around without feeling crowded or squeezed. The bathroom is also a good size. I have stayed in rooms with just a shower and those with a bathtub. The rooms I have had looked out onto a... More 

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