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Mercure Hotel Krefeld

Certificate of Excellence
4.0 of 5
Hotel website
Elfrather Weg 5 | Am Golfplatz, 47802 Krefeld, North Rhine-Westphalia, Germany
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Mercure Hotel Krefeld
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Ranked #2 of 16 Hotels in Krefeld
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
jpm60004 Chicago, Illinois
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129 reviews from our community

Traveler rating
    30
    66
    24
    7
    2
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9
31
15
70
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (35)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (28)
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Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

My goto hotel when I'm in the area which is quite frequently the case. It's close to DUS airport (15 min) and has nice, clean, quiet rooms with good beds. The hotel bar is quite nice too. The one thing that makes this hotel stand out though is the excellent staff. Everyone there is very friendly (genuinely friendly !) and... More 

Review collected in partnership with Accorhotels.com

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5402, Manager at Mercure Hotel Krefeld, responded to this review
Google Translation

Liebe Mercure Gäste, vielen Dank für Ihre sehr nette und positive Bewertung. Wir freuen uns über so viel Lob und... More 

Alphen aan den Rijn, The Netherlands
Top Contributor
199 reviews 199 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 4, 2015

This year we decided to again taste the German way to pass into the New Year. And we were not disappointed. The hotel was ok, but the Sylvester abend was great. A very good dinner, well organised and with well dressed people. We really enjoyed it. On the hotel stay I have one remark: if they want to pass as... More 

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5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your feedback. We are happy you enjoyed the stay in our hotel. We are very pleased about your praise to our New Year´s Eve and would be happy to welcome you again this year. Also a big thank you for your note regarding our towels. We will change them immediately to improve our service.... More 

West Malling, United Kingdom
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 14, 2014 via mobile

The positives: quiet, great staff, comfortable beds & rooms - everything worked ! The negative: you're quite a long way from anywhere else - and you need a sat nav or taxi to find your way around Overall, a good business hotel with friendly efficient staff

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5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear guest, thank you for your review. That you did not like the environment, we regret. Not everyone likes it quiet and secluded. But by taxi it is quite fast and cheap in the city. That you liked the hotel and the staff is for us most important and we are happy about it. We would be happy to welcome... More 

Istanbul
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 21, 2014

This hotel is in the middle of trees. A perfect place to have a night sleep and a day walk in the country-side. Service is very nice and the staff is very helpful and smiling. The rooms are spacy and very convenient to use.

Review collected in partnership with Mercure Hotels

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5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mr. Arikan, thank you for taking the time to give us your feedback. It is always a pleasure to receive positive feedback. We are happy you enjoyed your stay with us and hope to welcome you again in our hotel, soon. With best regards, e.g. Walter Sosul, hotel manager More 

La Plata, Maryland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

Hotel was very clean and quiet. Staff was friendly and helpful. The computer system was down as I went to check out, but they promised to call me before any charges would be made to my credit card account. True to their word, as soon as the system was back up, they called and informed me of the charges. The... More 

Review collected in partnership with Mercure Hotels

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5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Peter W. thank you for taking the time to give us your feedback concerning your stay with us. We are very sorry that our systems and our air condition were not running properly- this is no standard of our house, but sometimes you are powerless with technical problems, especially at the weekends. Thank you again for your understanding. We... More 

Manama, Bahrain
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 16, 2014

I stayed three nights here during a business trip to Germany. I was travelling around by hire car and found this hotel conveniently located just a few minutes from the E31/57 and E34/40 which was perfect for me. It is located in the countryside which makes for a very peaceful stay. The rooms are exceptionally clean, and mine appeared to... More 

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5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear David S. thank you very much for your detailed assessment. We are very happy about your laudatory words about our hotel and the environment. Even if we are no direct holiday hotel, we have a lot of attractions or recreational opportunities in our area. We are happy you felt comfortable and that you had a pleasant stay in our... More 

Worthing, United Kingdom
1 review
5 of 5 stars Reviewed October 31, 2013

Just a short taxi ride from main railway station which was great after a 6 hour journey from london. The room was the cleanest i,ve ever seen from a chain hotel and the choice of pillows something i,ve never come across before. Great bar and food. Overall a great place to atop over.

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5402, employee reservation at Mercure Hotel Krefeld, responded to this review

Dear Guest, thank you for taking the time to give us your feedback concerning your stay with us. We are very happy you felt comfortable. We will forward your laudatory words to the appropiate department. Your satisfaction is for our employees and us the best reward. We would be happy to welcome you again in our hotel, soon. With best... More 

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