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Mercure Hotel Krefeld

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Elfrather Weg 5 | Am Golfplatz, 47802 Krefeld, North Rhine-Westphalia, Germany
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1 room 1 guest
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Mercure Hotel Krefeld
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142 Reviews from our TripAdvisor Community

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Traveler rating
    34
    69
    29
    7
    3
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13
31
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74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (37)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (28)
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Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

For the price I paid I was a little bit disappointed. It wasn't a bad hotel by any means, just a bit overpriced for what it was. The first room they gave me reeked of cigarettes so I let them know and they promptly moved me. The hotel is clean but dated. Communication was difficult as I do not speak... More 

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Sundsberg, Finland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel location is little bit far for Krefeld city, but if you got car, you drive in Krefeld city about 10 minutes. Hotel needs little bit modernisation but there was clean and family room was quite nice. Breakfast was all so very good and versatile.

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Bruges, Belgium
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2015

Quiet & nice stay experienced in this hotel. Very clean & friendly customer service. Room is clean, tidy & air-conditioning. Breakfast is very good. Too bad that it dont hv a kids corner in the restaurant area. Els we will be very enjoyining having meal here. Dus, it's for business & solo traveller.

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Boston, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 22, 2015

This place truly is in the middle of nowhere. And the worst part is that they don't even have a fitness center. Most of the people here are here for meetings because their company doesn't want them to have any distraction and they got a deeply discounted corporate rate. There are no chains or bolts on the doors and the... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed April 6, 2015

My goto hotel when I'm in the area which is quite frequently the case. It's close to DUS airport (15 min) and has nice, clean, quiet rooms with good beds. The hotel bar is quite nice too. The one thing that makes this hotel stand out though is the excellent staff. Everyone there is very friendly (genuinely friendly !) and... More 

Review collected in partnership with Accorhotels.com

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5402, Manager at Mercure Hotel Krefeld, responded to this review
Google Translation

Liebe Mercure Gäste, vielen Dank für Ihre sehr nette und positive Bewertung. Wir freuen uns über so viel Lob und... More 

Alphen aan den Rijn, The Netherlands
Level Contributor
208 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed January 4, 2015

This year we decided to again taste the German way to pass into the New Year. And we were not disappointed. The hotel was ok, but the Sylvester abend was great. A very good dinner, well organised and with well dressed people. We really enjoyed it. On the hotel stay I have one remark: if they want to pass as... More 

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5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your feedback. We are happy you enjoyed the stay in our hotel. We are very pleased about your praise to our New Year´s Eve and would be happy to welcome you again this year. Also a big thank you for your note regarding our towels. We will change them immediately to improve our service.... More 

West Malling, United Kingdom
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed September 14, 2014 via mobile

The positives: quiet, great staff, comfortable beds & rooms - everything worked ! The negative: you're quite a long way from anywhere else - and you need a sat nav or taxi to find your way around Overall, a good business hotel with friendly efficient staff

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5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear guest, thank you for your review. That you did not like the environment, we regret. Not everyone likes it quiet and secluded. But by taxi it is quite fast and cheap in the city. That you liked the hotel and the staff is for us most important and we are happy about it. We would be happy to welcome... More 

Istanbul
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

This hotel is in the middle of trees. A perfect place to have a night sleep and a day walk in the country-side. Service is very nice and the staff is very helpful and smiling. The rooms are spacy and very convenient to use.

Review collected in partnership with Mercure Hotels

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5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mr. Arikan, thank you for taking the time to give us your feedback. It is always a pleasure to receive positive feedback. We are happy you enjoyed your stay with us and hope to welcome you again in our hotel, soon. With best regards, e.g. Walter Sosul, hotel manager More 

La Plata, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

Hotel was very clean and quiet. Staff was friendly and helpful. The computer system was down as I went to check out, but they promised to call me before any charges would be made to my credit card account. True to their word, as soon as the system was back up, they called and informed me of the charges. The... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Peter W. thank you for taking the time to give us your feedback concerning your stay with us. We are very sorry that our systems and our air condition were not running properly- this is no standard of our house, but sometimes you are powerless with technical problems, especially at the weekends. Thank you again for your understanding. We... More 

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